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SOCIAL SIGNALS TRAINING


    TOP TRAINING TIPS FOR MAXIMISING
    SEO AND SOCIAL SYNERGIES
    Adam Skalak, Head of SEO, iCrossing




1
SOCIAL SIGNALS
                 AGENDA
      TRAINING

                 > Introduction
                 > Social signals
                 > Google+
                 > Content
                 > Strategy
                 > Stats and Future
                 > Tips
                 > Q&A
                 > Exercise




  2
INTRODUCTION   PLATFORM CONNECTIONS




 3
INTRODUCTION   WHAT IS SOCIAL MEDIA?


               Social Media is about people having
               conversations Online




 4
THE CONVERSATIONS ARE POWERED BY




                                   Social is more
                                   than just Twitter,
                                   Facebook and
                                   Google +

  5
WHY DOES THIS MATTER
     TO YOUR BUSINESS?



6
Because you are either part of
    the conversation, or you are not.



7
HOW IS THIS RELEVANT TO
          YOUR SEO?



8
INTRODUCTION   SOCIAL AFFECTS SEARCH




 9
INTRODUCTION         TRADITIONAL SEO PILLARS



                      Can search
                     engines find it?
                                        Architecture


                                                                  Become a
  Useful and engaging
                                                              reputable source
 content to address the
                                                               for your content
 user in their language
                                   Content       Reputation



 10
SEARCH &
           DEVELOPING SIGNALS OF SEARCH
  SOCIAL




                   “The theory is that search results are more
                  relevant when they take into account one’s
                  social connections. Social search is paradigm
                  shifting. It means that who you know changes
                  what you get (WYKCWYG)”.

                                                Guy Kawasaki
SEARCH &
           DEVELOPING SIGNALS OF SEARCH
  SOCIAL
SEARCH &
                THE JOURNEY FROM LINKS TO SOCIAL SIGNALS
       SOCIAL




13
WHAT ARE SOCIAL SIGNALS?




14
SOCIAL SIGNALS       MIX OF KEY SIGNALS



                    > One-off signals        > Discussion and Content signals
                       – Tweets                 – Comments
                       – Facebook Likes         – Content freshness
 Quantitative          – Google +1’s


 Qualitative        > Share/Spread Signals   > Authority Signals
                       – Twitter retweets       – Ratio of following to followers
                       – Facebook shares        – Mentions, subscriptions
                       – Google+ shares         – Inbound activity
                                                – Topics


                                                                             Source: Joe Hall, 22 Media
       TIP: Focus on qualitative signals
  15
SOCIAL SIGNALS   DIRECT PLATFORM CONNECTIONS




                   Twitter retweets            Google+ shares
                        Tweets                   Google +1
                  Facebook shares
                   Facebook likes




  16
SOCIAL SIGNALS   INDIRECT PLATFORM CONNECTIONS




  17
SOCIAL SIGNALS          PLATFORM SIGNIFICANCE
                                                Search engine market share



                                                               SEO




        SOCIAL MEDIA
       Social media market share
  18
The question for marketers:

Can you improve your short- and long-
term search performance by becoming
active in Google+?
Search ads with +1 annotations have
 a 5-10% uplift in click through rate (Google)




TIP: Link up your AdWords account with your Google+ account
Organic listings with +1 annotations can have
a 5-20% uplift in click through rate (Search Engine Watch)




 TIP: Create a Google+ Page for your business and then link your website
 to your Google+ Page. Add a +1 button to your pages.
Organic listings with Google+ signals can increase
rankings by 20% (Search Engine Watch)




 TIP: Become active in Google+ and promote your content to increase your SEO
 rankings, traffic and conversions
The answer:

  Yes - becoming highly active in Google+
  is already one of many factors in natural
  and paid search performance


TIP: Test, test and test
WHAT DO YOU PROMOTE
     WITH SOCIAL SIGNALS?



24
BRANDS PRODUCTS SERVICES INFORMATION




            CONTENT

25
CONTENT   SEGMENT BY LOCATION




                         CONTENT


      ONSITE                         OFFSITE

26
CONTENT      SEGMENT BY TYPE



           ESSENTIAL                         VS SHARABLE
           – Product/Service descriptions             –   How-to’s                 –   Reports
           – Company info                             –   Informational articles   –   White papers
           – News, press releases and blog            –   Blog posts               –   PowerPoint
             content                                  –   Interviews               –   Video
                                                      –   Ebooks                   –   Apps
                                                      –   Infographics




               TIP: Create useful, unique and interesting content
               TIP: Analyse competing websites to identify popular content and topics
27
ANALYSIS   OPEN SITE EXPLORER.ORG




Roller Coaster
      Ad


  28
ANALYSIS   OPEN SITE EXPLORER.ORG




29
ANALYSIS     OPEN SITE EXPLORER.ORG


                                            Sony support
                                              section

          LEGO
       Architecture
                                           John Lewis
                                           Dishwasher
                                              Guide

                 HSBC
                Passport

30
Over 10,000 re-tweets
over 2,000 Facebook
Likes
and over 1,000
LinkedIn shares




 31
Over 1,000 re-tweets
over 400 Facebook
Likes
and over 300 LinkedIn
shares
600 links




 32
CONTENT     SEGMENT BY AUDIENCE



        INFORMATION VS PROMOTION
        – Existing customers                           – Which sites will share your content
        – New customers                                – Who will share your content




33     TIP: Check the target sites link out and promote content socially
CONTENT      AUTHOR CREDIBILITY SIGNALS


                                                  > Google recognises and credits the original
                                                    author
                                                     – Connect authors’ profiles to Google+
                                                       through rel=author tag
                                                     – The higher the authority, the higher articles
                                                       rank


                                                  > 1 in 5 searches already displays authorship
                                                    (Search Engine Land)




      Tip: Set up your Google Author profiles and start building up authority
34
HOW DOES IT ALL WORK
         TOGETHER?



35
FRAMEWORK   EXTERNAL ANALYSIS                     INTERNAL ANALYSIS
               Keyword Research                        Customer Audit

            Competitor and Link Audit                      Content Audit

                 Network Audit                         Visibility Audit



                                         SWOT

                              Search and Social Strategy

                                        Roadmap

                                   Implementation

                                        Review
36
SEARCH &
                IMPLEMENTATION
       SOCIAL




                                   Seed
      Create
                  Publish          and     Engage   Monitor
     content
                                 Promote




                                  Email




37
SEARCH &
                ECOSYSTEM
       SOCIAL



                            Customer strategy
                                                               Links
                                   Social
Twitter,                          strategy
Facebook &
other social                                     Search &
                                                  content




                                        Google
signals




                                          +
                                                  strategy
                                                             Author signals


                               Google+ signals
38
HOW MUCH DO I NEED TO
            CARE?



39
IMPORTANCE      THE TRUTH IS SOMEWHERE AROUND


       1.   The percentage of your customers with a GMAIL/GOOGLEMAIL address
       2.   The percentage of signed-in visitors entering your site as “not provided”



              All customers


                  Gmail
                customers
                    “not
                  provided”




40     TIP: Monitor the monthly number of visitors as “not provided”
IMPORTANCE   BY INDIVIDUAL




                             4,291 CONNECTIONS !

41
IMPORTANCE   BY INDUSTRY




                           Source: http://simplymeasured.com
42
IMPORTANCE   BY BRAND




                        Source: http://simplymeasured.com
43
WHERE IS IT ALL GOING?




44
SEARCH &
                      FUTURE OF SEACH AND SOCIAL
        SOCIAL

> Facebook to launch a search engine


> Links will remain the main factor for few more
  years
   – Financial services and B2B


> If Google+ fails, Google will acquire a social
  networking platform




 45
4 MORE TIPS




46
TIP 1    SOCIAL SHARING BUTTONS TIP



     > Add social sharing buttons
        – AddThis (http://www.addthis.com/)
        – ShareThis (http://sharethis.com/)


     > Customise your buttons to increase
       sharing and promoting




47
TIP 2   PROTECT YOUR GOOGLE+ SPACE




48
TIP 3   SUCCESFUL CONTENT TIP


             > Use the new Google Analytics Social reports to monitor what
               content has been successful socially and build on it




49
TIP 4    COLLABORATION TIP



     > Keep the teams together                SEO
     > Monthly planning meetings             team
     > Share opportunities
                                   Social             Content
                                   team                team


                                            PR team



50
THANK YOU, QUESTIONS?

     adam.skalak@icrossing.co.uk



51
WORKSHOP DISCUSSION:

     How do you get your teams and
     agencies to integrate and work
               together?

52

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Adam Skalak iStrategy London 2012

  • 1. SOCIAL SIGNALS TRAINING TOP TRAINING TIPS FOR MAXIMISING SEO AND SOCIAL SYNERGIES Adam Skalak, Head of SEO, iCrossing 1
  • 2. SOCIAL SIGNALS AGENDA TRAINING > Introduction > Social signals > Google+ > Content > Strategy > Stats and Future > Tips > Q&A > Exercise 2
  • 3. INTRODUCTION PLATFORM CONNECTIONS 3
  • 4. INTRODUCTION WHAT IS SOCIAL MEDIA? Social Media is about people having conversations Online 4
  • 5. THE CONVERSATIONS ARE POWERED BY Social is more than just Twitter, Facebook and Google + 5
  • 6. WHY DOES THIS MATTER TO YOUR BUSINESS? 6
  • 7. Because you are either part of the conversation, or you are not. 7
  • 8. HOW IS THIS RELEVANT TO YOUR SEO? 8
  • 9. INTRODUCTION SOCIAL AFFECTS SEARCH 9
  • 10. INTRODUCTION TRADITIONAL SEO PILLARS Can search engines find it? Architecture Become a Useful and engaging reputable source content to address the for your content user in their language Content Reputation 10
  • 11. SEARCH & DEVELOPING SIGNALS OF SEARCH SOCIAL “The theory is that search results are more relevant when they take into account one’s social connections. Social search is paradigm shifting. It means that who you know changes what you get (WYKCWYG)”. Guy Kawasaki
  • 12. SEARCH & DEVELOPING SIGNALS OF SEARCH SOCIAL
  • 13. SEARCH & THE JOURNEY FROM LINKS TO SOCIAL SIGNALS SOCIAL 13
  • 14. WHAT ARE SOCIAL SIGNALS? 14
  • 15. SOCIAL SIGNALS MIX OF KEY SIGNALS > One-off signals > Discussion and Content signals – Tweets – Comments – Facebook Likes – Content freshness Quantitative – Google +1’s Qualitative > Share/Spread Signals > Authority Signals – Twitter retweets – Ratio of following to followers – Facebook shares – Mentions, subscriptions – Google+ shares – Inbound activity – Topics Source: Joe Hall, 22 Media TIP: Focus on qualitative signals 15
  • 16. SOCIAL SIGNALS DIRECT PLATFORM CONNECTIONS Twitter retweets Google+ shares Tweets Google +1 Facebook shares Facebook likes 16
  • 17. SOCIAL SIGNALS INDIRECT PLATFORM CONNECTIONS 17
  • 18. SOCIAL SIGNALS PLATFORM SIGNIFICANCE Search engine market share SEO SOCIAL MEDIA Social media market share 18
  • 19. The question for marketers: Can you improve your short- and long- term search performance by becoming active in Google+?
  • 20. Search ads with +1 annotations have a 5-10% uplift in click through rate (Google) TIP: Link up your AdWords account with your Google+ account
  • 21. Organic listings with +1 annotations can have a 5-20% uplift in click through rate (Search Engine Watch) TIP: Create a Google+ Page for your business and then link your website to your Google+ Page. Add a +1 button to your pages.
  • 22. Organic listings with Google+ signals can increase rankings by 20% (Search Engine Watch) TIP: Become active in Google+ and promote your content to increase your SEO rankings, traffic and conversions
  • 23. The answer: Yes - becoming highly active in Google+ is already one of many factors in natural and paid search performance TIP: Test, test and test
  • 24. WHAT DO YOU PROMOTE WITH SOCIAL SIGNALS? 24
  • 25. BRANDS PRODUCTS SERVICES INFORMATION CONTENT 25
  • 26. CONTENT SEGMENT BY LOCATION CONTENT ONSITE OFFSITE 26
  • 27. CONTENT SEGMENT BY TYPE ESSENTIAL VS SHARABLE – Product/Service descriptions – How-to’s – Reports – Company info – Informational articles – White papers – News, press releases and blog – Blog posts – PowerPoint content – Interviews – Video – Ebooks – Apps – Infographics TIP: Create useful, unique and interesting content TIP: Analyse competing websites to identify popular content and topics 27
  • 28. ANALYSIS OPEN SITE EXPLORER.ORG Roller Coaster Ad 28
  • 29. ANALYSIS OPEN SITE EXPLORER.ORG 29
  • 30. ANALYSIS OPEN SITE EXPLORER.ORG Sony support section LEGO Architecture John Lewis Dishwasher Guide HSBC Passport 30
  • 31. Over 10,000 re-tweets over 2,000 Facebook Likes and over 1,000 LinkedIn shares 31
  • 32. Over 1,000 re-tweets over 400 Facebook Likes and over 300 LinkedIn shares 600 links 32
  • 33. CONTENT SEGMENT BY AUDIENCE INFORMATION VS PROMOTION – Existing customers – Which sites will share your content – New customers – Who will share your content 33 TIP: Check the target sites link out and promote content socially
  • 34. CONTENT AUTHOR CREDIBILITY SIGNALS > Google recognises and credits the original author – Connect authors’ profiles to Google+ through rel=author tag – The higher the authority, the higher articles rank > 1 in 5 searches already displays authorship (Search Engine Land) Tip: Set up your Google Author profiles and start building up authority 34
  • 35. HOW DOES IT ALL WORK TOGETHER? 35
  • 36. FRAMEWORK EXTERNAL ANALYSIS INTERNAL ANALYSIS Keyword Research Customer Audit Competitor and Link Audit Content Audit Network Audit Visibility Audit SWOT Search and Social Strategy Roadmap Implementation Review 36
  • 37. SEARCH & IMPLEMENTATION SOCIAL Seed Create Publish and Engage Monitor content Promote Email 37
  • 38. SEARCH & ECOSYSTEM SOCIAL Customer strategy Links Social Twitter, strategy Facebook & other social Search & content Google signals + strategy Author signals Google+ signals 38
  • 39. HOW MUCH DO I NEED TO CARE? 39
  • 40. IMPORTANCE THE TRUTH IS SOMEWHERE AROUND 1. The percentage of your customers with a GMAIL/GOOGLEMAIL address 2. The percentage of signed-in visitors entering your site as “not provided” All customers Gmail customers “not provided” 40 TIP: Monitor the monthly number of visitors as “not provided”
  • 41. IMPORTANCE BY INDIVIDUAL 4,291 CONNECTIONS ! 41
  • 42. IMPORTANCE BY INDUSTRY Source: http://simplymeasured.com 42
  • 43. IMPORTANCE BY BRAND Source: http://simplymeasured.com 43
  • 44. WHERE IS IT ALL GOING? 44
  • 45. SEARCH & FUTURE OF SEACH AND SOCIAL SOCIAL > Facebook to launch a search engine > Links will remain the main factor for few more years – Financial services and B2B > If Google+ fails, Google will acquire a social networking platform 45
  • 47. TIP 1 SOCIAL SHARING BUTTONS TIP > Add social sharing buttons – AddThis (http://www.addthis.com/) – ShareThis (http://sharethis.com/) > Customise your buttons to increase sharing and promoting 47
  • 48. TIP 2 PROTECT YOUR GOOGLE+ SPACE 48
  • 49. TIP 3 SUCCESFUL CONTENT TIP > Use the new Google Analytics Social reports to monitor what content has been successful socially and build on it 49
  • 50. TIP 4 COLLABORATION TIP > Keep the teams together SEO > Monthly planning meetings team > Share opportunities Social Content team team PR team 50
  • 51. THANK YOU, QUESTIONS? adam.skalak@icrossing.co.uk 51
  • 52. WORKSHOP DISCUSSION: How do you get your teams and agencies to integrate and work together? 52