This document discusses best practices for training users on Salesforce to achieve successful adoption. It recommends that training is key to adoption, builds confidence, and avoids bad habits. It provides tips for planning training, such as determining attendee needs, scheduling, and environment setup. Logistics like confirming attendance and preparing materials are also covered. When delivering training, the document advises tailoring content to user roles, translating technical terms, explaining processes, and incentivizing users. It stresses the importance of post-training support through monitoring, communication, online resources, and being available to help users.