This document is a curriculum vitae for Abd El Wahed Sayed Abd El Wahed that includes his personal details, education, training courses, and work experience. He has a license from Cairo University's Faculty of Arts from 2003. His work experience includes positions as a Store Manager for United Electronic company and as an Operation Manager, Section Head, and Assistant Store Manager for various mobile shops and Adidas. He is skilled in English, working under pressure, teamwork, and leading teams. References are available upon request.

1. Curriculum Vitae
Personal Data:
Name : Abd El Wahed Sayed Abd El Wahed
Birth Date : 24th April 1981
Religion : Muslim
Nationality : Egyptian
Marital State: Married
Military state: finished
Address : 55- el Falaki st (Khalifa)
Cairo. Egypt.
Mobile Numbers : 00201124784307
00201286214554
E-Mail : Abdelwahed.sayed11@hotmail.com
Educational :
license from Faculty of Arts.
Cairo University
Graduate Year : 2003
Training and courses:
Egypt project:-
1-New Horizons of Managment.
-Time and stress management

2. -presentation skills
-communication skills
2-ICDL (windows-word-excel-PowerPoint-net)
3-customer service in Radio Shack
4-management course in Mobile shop
5- Soft Opening
-Working experience:
-Store Manager in United Electronic company (Extra).
job Description:
Responsible for the overall performance of store across all measurements and delivering required store
standards throughout to maintain the required brand standards with high sense of urgency, high energy
level , attention to details and philosophy of hands-on management. Responsible for the development
of all employees in the store to create a first class shopping experience for every customer and
constantly demonstrate our company culture by treating employees as individuals with dignity and
respect.
Daily follow up the below (Customer Service - Sales performance - Training/ Product Knowledge - Loss
Prevention & Safety - Scheduling/ Staffing - Merchandise Maintenance) .
And Essential Job Functions in the Operation like the below :
• Ensure understanding and compliance of all operational programs through the store.
• Operate telephones, Cash register or similar equipment.
• Refrain from inappropriate, abusive or contentious behavior.
• Ability to follow all instructions.
• Respond to employee and customer phone inquiries.
• Maximize corporate audit score and store reviews by constant monitoring of merchandise and
operational program.
• Access, input, retrieve and interpret information using applicable store computer system.
• Ensure compliance with all policies and procedures.
• Manage payroll hours and controllable expenses.
• Make recommendations to Regional Manager on how to reduce expenses.
• Ensure expenses leverage for none added value expenses.
Ensure proper management for P&L to maximize profit as well as develop action plan for not realized
profit.
-Operation Manager in Extra.

3. Manages all elements of the store operation both back and front of house, and has day to day
accountability for all store processes and procedures being implemented. Accountable for all elements
of cash management and inventory control and the handling all the H.R issues for the employees inside
the store, Manage and control the customer service dept. to achieve Customer satisfaction.
Maintain standard with high sense of urgency, high energy level, attention to details and philosophy of
hands-on management, constantly demonstrate our company culture by treating employees as
individuals with dignity and respect.
- Section Head in United Electronic company (Extra).
job Description:
Manage work Team (appearance- attitude-section clean- prices Change daily-Company policies-product
knowledge Training-Customer service-sales reports and Daily target achievement).
Follow up product with Byers (requisitions- slow moving items-Scrap items-DRTV damage return to
vendor daily) am understand how to Help others through peer leadership and how to focus on positive
work environment, Contributes to managing costs by minimizing waste and appropriate use of supplies
and equipment.
Customer handling ( first aim keep presenting best customers services, handle any case with customer
to get him satisfy and present the gifts).
Merchandising (make the products in best cross merchandising to make comfortable for customer for
example: Customer want to buy printer it must be found in printer area scaner,fax,ink,paper and usb
cable this also for laptops,Digital,and gaming area).
Communication with Head office (Operation Department) to discussion all store cases (Budget, Sales
achievement, Shrinks and Maintenance).
2-Store manager in Mobile Shop till 30/5/2012
job Description:
Manage work Team (appearance- attitude-section clean-Company policies-product knowledge through
the Training-Customer service-sales reports and Daily target achievement).
Follow up product with product Manager (requisition- slow moving).
Customer handling ( first aim keep presenting best customer service, handle any case with customer to
get him satisfy and present the gifts).
Merchandising (make the product in best cross merchandising to make comfortable for customer for
example: Customer want to buy printer it must be found in printer area scaner,fax,ink,paper and usb
cable this also for laptops,Digital,and gaming area).

4. Communication with Head office(operation department) to discussion all store cases.
3-Assistant store Manager in Mobile shop from 3/2009 till 12/2010.
4-Assistant store Manager in Adidas Company from 6/2007 till 3/2009.
5-Sales in some companies:
(ADIDAS-Timberland-Levis) from 2/2005 till 5/2007
Fields of interest
® Reading
®Internet
®Sports
Skills
Language Skills:
-Arabic: Native tongue
-English: Good
General Skills:
-work under pressure.
-Integrate with team work.
-lead a team work.
Reference available upon request.