1. Mohamed Essam Eldin Ahmed
Nationality: EGYPTIAN
Marital Status: Single
Birth date: 27/1/1993
E-mail: Mohamedessam7723@yahoo.com
Career objective
To work in a well-established growing organization or company where my
experience and academic background can be applied and that would enhance and
develop my skills
Education
Bachelor Of Commerce at Accounting and financial transactions
Ain Shams University, July 2013, Good grade.
Training;
Chalhoub Group Company at participation in shopping with experts
Customer service
Cairo commercial syndicate and A.M.I.S at Fundamentals of financial
Accounting and Practical applications
Abdullah Ibrahim office at manual accounting
Egypt Air Company at Department of Review and follow-up.
Courses;
English language course in Berlitz.
Human resources Course in Faculty of commerce.
English language course in not course
2. .
Work Experience
"Mac Company For Trading Business " Retails Department"
Michael Kors Brand "From July 2013 till Now"
Working as a Sales Executive
Dealing with all customers from all cutleries and nationalities.
Serving high value and diamond customers
Handling complaints and Exceed customer expectations and
satisfaction.
Managing the store's KPIs.
Have a good skills in (VM(
Receiving Shipments.
Well-known with fashions and all products in store.
"Mac Company For Trading Business " Retails Department"
Lacoste Brand "From Oct 2012 till June 2013"
Working as a Sales Executive.
Dealing with all customers from all cutleries and nationalities.
Handling assigned tasks on time scheduled.
Support any colleague while working and support Retail manager.
Exceeded monthly quarterly sales goals
Receiving Shipments.
Working as accountant at Abdullah Ibrahim office {for
7month{
Working as Secretary at the Arab Organization for
Industrialization
)AOL) "From 2009 till 2011"
3. Established good working Relationships with clients.
Improved customer service satisfaction.
Improved support service level.
Developed new quality standards for better quality performance
And reliability .
Skills
Computer skills;
Excellent in using windows, XP, Vista, 7 and all relevant software.
Very good in using MS Office " Word, Excel, outlook and Power point "
Professional in using the internet and all its peripherals.
Good knowledge about computer care, printing , web browsing and
Online research.
Retail power
POS
Language skills;
Bilingual ( English "good" , Arabic "native" )
Personal skills;
Good Leadership, Communication, Negotiation and Presentation Skills.
Written and Verbal communication skills..
Ability to work under pressure and the instructions of superiors
Good ability to use persuasive
Good dealing with different kind of people
Extremely productive in a high volume , high stress , environment
Ready for hard work.
Able to work in teamwork and individually as well.
Ethics and behaviors:
4. Decent – Respectful – Responsible – Passion to learn – Learning fast–
Cooperative – Patient – Team worker – Sociable – Like to help people
References
Available Upon Request.