Turn your skills into a career in IT Using social media to increase organizational committment Using Social Media for Departments and Programs at Yale Collaboration Landscape at Yale (C-level Executive presentation) Pecha-Kucha 2 Social Media Visibility- 20 slides-20 sec each Service management roadmap fy14 fy16 Knowledge12 yale service management rapid maturity yale format Service lifecycle placemat v3 Request management lunch and learn v3 Itsm knowledge roadmap ar updates Introduction to the itsm program at yale why are we doing this august 2011 Users group meeting 2012 july yale presentation v2 Radcliffe rapid maturity through csi just yale slides 
