1. Steven E. Jones
409 maple street | Jenkintown| P A | 19046 | 267-278-6905
OBJECTIVE:To acquire a position that will highlight my multifaceted experience, and education in
management, insurance, recruiting, and sales.
EDUCATION:
TEMPLE UNIVERSITY,Fox School ofBusiness,Philadelphia, PA
Bachelor of Business Administration,Graduation: December 2014.
Majors: Business Management (Concentration Law) and HRM.
Master:MBA (in progress online)
EXPERIENCE:
HARRY J. LAWALL, INC (Prostheticsand Orthotics) Philadelphia, PA.
Assistant Office Administrator April 2016-Sept.2016
 Assist Office Administrator by running reports for the Patient Account Management department to
check progress of claims and to aid the PAM’s on transactions to make process quicker.
 Setup for weekly meetings for in house and outside offices.
 Assist PAM’s on work such as data entry, insurance verifications, and sending letters to doctors that
are needed to bill.
 Received education on wide range of insurances and how they operate like Medicare (Noridian) and
made sure all documentation is gathered for billing.
 Assisted PAM’s on the billing process by scanning transactions to the data base for billing to view to
bill electronically.
 Helped with database and computer troubleshooting issues.
 Went over PAM/Practioner reports to make sure everything that was billed or if there was anything
that could be a quick fix to bill. I would fix issue bill it and communicated with management.
CORESTAFF INC.: Philadelphia, PA.
Recruiter/Sales August 2015- April 2016
 Payroll using quick books.
 Concentrating on Labor industry to identify and submit potential candidates to clients.
 Interview potential candidates face to face.
 Communicate with management for other job needs of clients.
 Take detailed notes on phone screens to identify potential candidates.
 Negotiate firmly with candidates for compensation.
 Enter potential candidates into database for future assignments.
GLAXOSMITHKLINE: Philadelphia, PA.
Customer Care Advisor (Contract) April 2015 – July 2015
 Answer calls and email relating to vaccines and pharma products we sold.
 Making sure account holders have valid accounts before processing orders.
 Add and removed users to accounts.
 Communicate with management and contracts to assure functionality to each account.
 Managing service center inbox where orders, questions, and other communications where emailed.
 File all inbox inquiries to their designated folder.

2.  Process claims on return on goods by providing box labels and UPS tracking numbers.
 Delegate daily task to service center team.
 Assure all claims, returns, and orders are processed same day for next day delivery or pick up
KORMAN RESIDENTIAL: Ambler, PA
Leasing Consultant September 2013 – April 2015
 Leasing Consultant responsible for the day to day aspects of apartment leasing and resident retention.
 Proficient in Yardi, Rent Grow, Blue Moon, Lead to Lease and Key Track programs.
 Maintains high level of customer service satisfaction.
 Processes service requests for maintenance in aid of helping residents resolve apartment functions.
 Instrumental in community marketing and resident functions.
HARDWARE/SOFTWARE
 Knowledge of Windows 10/ Microsoft Office/MAC operating systems.
 Speak, write, and understand Spanish. (Intermediate)
LANGUAGES
 Spanish-reading/understanding/writing-(intermediate)