This document contains a summary of Rahma Abdi's qualifications and experience. She has over 5 years of experience in administrative, clinical, and laboratory roles. Her experience includes accounts payable, billing and insurance processing, customer service, and medical assisting. She has a bachelor's degree in biological science and training in diagnostic medical sonography. Her skills include organization, communication, customer service, and proficiency with Microsoft Office and accounting software.

1. Rahma AbdiMobile: (305) 987-5025 │Email: Zeyynaj@gmail.com
Strong initiative skilled and proficient individual who prioritizes in potential opportunity in
administrative, clinical, and laboratory operations. Highly organized and a critical thinker
with exceptional abilities to prioritize tasks efficiently while maintains high level of customer
care and satisfaction.
PROFESSIONAL EXPERIENCE
COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY
 Check and verify source documents such as invoices & receipts.
 Allocate and post financial transactions in general ledger software.
 Coordinate, complete, and follow up with tax filings and payments.
 Process and analyze financial statements.
 Prepare checks, payments, and bank deposits.
 Comply with relevant reporting requirements.
 Performed per-qualification of third party coverage of predefined procedures.
 Performed billing and followed up with third party payers and patients for services.
 Managed and investigated claims.
 Managing the acquisition of revenue/expense data for monthly product profitability
ORGANIZATION
 Comply with relevant reporting requirements
 Maintain complete and correct files of all insurance information and contracts.
 Manage insurance changes and requirement
 Report any violations of the rules and regulations that are noticed at any time
 Complete projects, typing, copying and faxing materials assigned, and responding to inquiries in
person, over the phone or via email.
 Assists in ensuring that administrative operations run smoothly for the CEO.
 Generate and track scheduled mailings for all prospects.
 Investigates issues and problems; drafts for review responses to urgent requests.
 Collected on outstanding student loan debt as a third party specialist for US Dept. of Education.
CUSTOMER REALTIONSHIPS & RETENTION
 Assisted answering patients questions regarding plans and coverage
 Fast learning with product knowledge of the property, sister properties and competitors.
 Show units to prospects and follow up on daily traffic.
 Greet all guests as they enter the community maintaining the highest quality of customer service.
 Negotiated settlements or monthly payment allowances within specific client guidelines
 Collected on using methods such as skip-tracing, gaining information through phone calls and
employment verification.
HISTORY
ThermalVision - Administrative Assistant Miami, FL: Jul –May 2016
First Service Residential - Accounts Payable/Research Hollywood, FL: Jun – Sep 2015
Salano at Miramar - Leasing Office Administrator (temp) Miramar, FL: Aug – Nov 2014
Florida Blue – Service Advocate Miami, FL Jun 2013 - Jun 2014
Garden City Group- Claims Administrator Dublin, OH: Sep 2012 – May 2013
Complete Home Health Services - Aide team member Columbus, OH: Sep 2009- Jul 2012
IQOR - Collection Specialist Columbus, OH: May 2009- Mar 2010
EDUCATION
Florida International University – B.A.S.A - Biological Science Ft. Lauderdale, FL Apr, 2015
Sanford Brown College – Diagnostic Medical Sonographer Ft. Lauderdale, FL Apr, 2015
ADDITIONAL TRAININGS
Cleveland Clinic - Internship Weston, FL: Oct, 2014 – Apr, 2015
Broward Health - Internship Coral Springs, FL: Dec, 2013- Feb, 2015
 Excellent written &
verbal
communication
skills
 Strong multi-tasking
 Customer
relationship &
Retention.
 Experienced in
Class Action,
Bankruptcy,
Regulatory and
collections in
accounts payable.
 Working efficiently
in fast paced
environment.
 Proficient in
Microsoft Office
Suite:
o Word, Excel
o PowerPoint
o Outlook
 SharePoint
 Accounting &
Payroll software:
o CamAcct
o AvidXchange
 Ultrasound physics
 Color Doppler
ultrasound
machines
 Strong anatomy
knowledge:
o Abdominal
o Examinations
 First Aid Certified
 Proper sterilization
techniques
KEY SKILLS