Dipesh Pala (IBM)

7 Things That Agile Executives and Leaders Do Differently

Business

@DipeshPala
7 Things that Agile Leaders and Executives Do Differently
Dipesh Pala
Agile Leader Asia Pacific - IBM

@DipeshPala
@DipeshPala
7 Things that Agile Leaders and
Executives Do Differently
Dipesh Pala
Agile Leader - Asia Pacific
Agile NZ 2016

@DipeshPala
Cannot
change the
Organisational
Culture
Lack of
Agile Experts
or Experience within
the organisation
Lack of
Management
Support
for Agile
Concerns
around
implementing
non-IT programs
using Agile
Cannot Change
Pre-existing
rigid Waterfall
Framework
No Barriers
Concerns around
Scaling or
Distributed Agile
Which one is the number 1 Barrier?

@DipeshPala
Source: VersionOne.com - state-of-agile-report-agile-2016-survey-results
Barriers for Agile Adoption

@DipeshPala
What Makes Changes Challenging
* IBM Global Making Change Work Study explored differences in how change was implemented by over 1,500 practitioners world-wide

@DipeshPala
* IBM Global Making Change Work Study explored differences in how change was implemented by over 1,500 practitioners world-wide
What Makes Change Successful

@DipeshPala
Can’t Create
or
Change Culture
It just
happens…

@DipeshPala
• Stop Starting, Start Finishing
• Slow Down to Go Faster
• OneTeam, One Dream
• Foster Fully CapableTeams
• Fail Early & Fail Small
• Deliver BusinessValue, not just Projects
• Servant Leadership
7 Things Agile Leaders and Executives will do differently

@DipeshPala
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P
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P
P
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P
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DoneIn ProgressBacklog
PP
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P
PP
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MinimizeWIP
Slow down to go faster!
1. Stop Starting, Start Finishing

@DipeshPala
If you can’t fly, Run.
If you can’t run, Walk.
If you can’t walk, Crawl.
But, by all means
keep moving.
- Dr. Martin Luther King, Jr.
We follow Leaders
not because of
what they do but
why they do it.
- Simon Sinek

@DipeshPala
Doing The
Right Work
Doing The
Work Right

@DipeshPala
Doing The
Right Work
Objectives & Goals
Mission & Vision
Strategy
Pattern
Portfolio
Funnel
of Work
Strategic Initiatives
Strategic
Programs
4
56
7
3
1
2
8
Customer Requests

@DipeshPala
Team 1
Pull
Pull
Team 2
Team n
Strategic
Programs
4
56
7
3
1
2
8
Program
Pattern
Operations
Pattern
Governance
1 2 3 4 5 6
1 2 3 4 5 6
1 2 3 4 5 6
Doing The
Right Work
Doing The
Work Right
Objectives & Goals
Mission & Vision
Strategy
Pattern
Portfolio
Funnel
of Work
Strategic Initiatives
Customer Requests

@DipeshPala
Using Agile practices to “cascade” strategy

@DipeshPala
4. Foster Fully Capable Teams

@DipeshPala
AS IS
Capability that has both depth and breadth across the domain
providing greater scalability and flexibility

@DipeshPala
IDEAL
More Accountability
Less Coordination
MoreTransparency
Reduced CycleTime
Capability that has both depth and breadth across the domain
providing greater scalability and flexibility

@DipeshPala
Teams
thrive and innovate
when they are provided
environments where
they feel safe
to trial things
Promoting
anonymity
actually underscores
the risk of
speaking up
Source: HBR Jan-Feb 2016 Issue – Can your employees really speak freely?

@DipeshPala
6. Deliver Business Value rather than just
Projects

@DipeshPala
PDD
Points Driven Development

@DipeshPala
7. Servant Leadership
Shift from managing for results to
designing environments that create results

@DipeshPala
The power of
our greatness
lies in matching our
words and language
to our destination
The words you use
impact the attitude
of others
Inspired by: Tanya Lacy – How to change your world with your words

@DipeshPala
Progress
Setbacks
Daily Checklist
for Agile Leaders
Toxins
NourishersCatalysts
Inhibitors
www.ibm.com/au/devops/agile_checklist

@DipeshPala
Dipesh Pala
Agile Leader
IBM GBS Asia Pacific
dipeshpala@au1.ibm.com
@DipeshPala
slideshare.net/DipeshPala
au.linkedin.com.com/in/dipeshpa
la

@DipeshPala
Thanks for listening
Any Questions?

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We all know the importance of product designers and developers working more closely together. One approach to achieving this is ‘dual-track delivery’. But we shouldn’t think of dual-track delivery as separate tracks, because they’re not. About Ant Boobier: Ant Boobier is Practices Lead at BNZ and has been doing Agile for more years than he cares to remember. RAD in the 90s, XP in the 2000s and a magic mix of Lean UX and Agile today. He is a people geek who loves a good experiment.

Becoming Agile: Agile Transitions in Practice - Rashina Hoda - AgileNZ 2017

Agile adoption has been typically understood as a one-off organisational process involving a staged selection of Agile development practices. This does not account for the differences in the pace and effectiveness of individual teams transitioning to Agile development. About Rashina Hoda: Dr Rashina Hoda is an internationally renowned researcher and senior lecturer at the University of Auckland. She has 10+ years' experience studying Agile teams and is the author of 60+ publications on Agile self-organisation, project management, knowledge management, reflective practice, task allocation and more. Rashina served as the Research Chair of the Agile India 2012 conference and recently received a Distinguished Paper Award at the flagship international conference on software engineering (ICSE2017) for her ‘grounded theory of becoming Agile’ that explains the multiple dimensions of Agile transitions in practice. She created and teaches the Agile course at UoA in close collaboration with industry and loves to present the 'voice of Agile research' to industry and academia alike.

Scrumdiddlyumptious & the Killjoys - Mia Horrigan - AgileNZ 2017

With the full title 'Scrumdiddlyumptious & the Killjoys: Why Leadership, Culture and Agile Mindset are Critical for High-performing Teams', Mia will discuss a tale of two new Agile teams within the same branch working on a large-scale transformation across the enterprise. About Mia Horrigan: Director of Program Delivery at Zen Ex Machina, Mia is a certified Professional Scrum Trainer (PST), experienced Agile Coach and Senior Program Manager with over 15 years' senior executive experience leading and implementing software solutions, including digital transformations. Mia has been working with Agile teams for over 10 years and is an experienced Product Manager and Scrum Master and has been successful in delivering business outcomes and value through successful implementation of Agile/Scrum at team and enterprise level.

Build for Speed - Gareth Evans - AgileNZ 2017

In collaboration with Callaghan Innovation, Hypr have created the Build for Speed programme to help companies deliver value to customers faster. About Gareth Evans: Gareth has over 16 years experience in the IT industry, including more than a decade in London working in investment banking and media as a technologist, team leader and software coach. He holds an MSc in computer science and was one of the first people in the world to become a Scaled Agile Framework Program Consultant Trainer (SPCT). Gareth is a speaker at NZ and international events including LSSC, Agile Australia and Agile New Zealand. Gareth co-founded Hypr to champion Agile architecture and lean software delivery for the benefit of the New Zealand software industry. He loves learning with others, music, travel and code!

Inclusive Collaboration – How Our Differences Can Make the Difference - Aaron...

Personality quirks, character traits, mental diversity. Technology thrives on innovation and creativity, and therefore, our industry relies upon a wide variety of people who think, react, work, communicate, interact and socialise differently. About Aaron Hodder: Aaron Hodder hails from Wellington where he works for Assurity Consulting to develop and deliver new and innovative testing practices to better suit the demands of modern-day software development. Aaron is a passionate software tester with a particular enthusiasm for visual test modelling and structured exploratory testing techniques. He regularly blogs and tweets about testing and is a co-founder of Wellington Testing Workshops.

Born to Learn - Aurelien Beraud - AgileNZ 2017

We naturally crave learning. It is an innate ability that has allowed us to survive, evolve and thrive. Moreover, science has shown us that our brain is quite flexible and can allow us to continue to learn at any point in our lives. It should then be logical to see most organisations using this to their competitive advantage. About Aurelien Beraud: After a career as a Software Developer in Norway, Aurelien swapped the fjords up north for the glittering city of Auckland down under to do what he knows best. He now spends his days as an Agile Coach, helping teams to push their own limits and deliver products that change the life of their users. When he's not at work, he can be found geeking out in front of a game or exploring the intricacies of cognitive science.

Making the Invisible Visible: Showing WIP & Flow at Portfolio Level in Waterf...

Kanban's principles require us to limit WIP in order to increase flow. Yet, traditional reporting across a portfolio often takes a siloed approach, with individual projects providing individual updates against common metrics like time, cost and scope delivered. Portfolio and Program Managers, therefore, don't have a view of the WIP of the 'system' or its impact on flow. About Suzanne Nottage: Suzanne has worked with leaders and teams in Europe, Asia, the US and Australasia, particularly on leveraging Lean|Agile to improve delivery at portfolio level. Her work has enabled teams to reduce WIP by 75% and failure demand by 40%, while increasing customer satisfaction (and team happiness). Outside of work, Suzanne has also applied Agile in her triathlon training over the past eight years.

DevSec Delight with Compliance as Code - Matt Ray - AgileNZ 2017

For too long, audits and security reviews have been seen as resistant to the frequent release of software. Auditors require access to static systems and environments, which would seem to make continuous delivery impossible. Too frequently audits are a fire drill sampling of the current state and temporary fixes are put in place to appease the compliance audit without being integrated into future releases. About Matt Ray: Matt Ray is the Manager and Solutions Architect for Asia Pacific and Japan for Chef. He has worked in large enterprise software companies and founded his own startups in a wide variety of industries including banking, retail and government. He has been active in open source communities for over two decades and has spoken at, and helped organise, many conferences and Meetups. He currently resides in Sydney, Australia after relocating from Austin, Texas. He podcasts at SoftwareDefinedTalk.com, blogs at LeastResistance.net and is @mattray on Twitter, IRC, GitHub and too many Slacks.

Shaking Leads to a Shake Up - Russel Garlick - AgileNZ 2017

The 2016 Kaikoura quake was a traumatic event. Coming so close after the quakes in Christchurch, there is an ever-increasing demand for information and data to help protect buildings and keep them safe. About Russel Garlick: Starting as a lowly content migrater back in 1999, Russel has a fairly unique work history in that he's only worked at open source software companies for the past 17 years. Moving through different roles from web developer, UX designer, BA, then Project Manager, Scrum Master and now Agile Coach, he's always subscribed to the 'release early, release often' mantra. As Catalyst IT's Agile Advocate, he helps teams either transition to Agile or improve their Agile craft. A large part of hiss role is teaching and training which he does at work as an ICAgile Accredited Trainer and outside work as both a MTB Skills Coach for WORD and Joyride and Chairperson of Trail Fund NZ.

Making Agile Leadership Work: A Journey From Coach to Manager - Martin Cronj...

The relationship between a coach and manager is crucial to building effective teams. Managers often don’t have the slack or flexibility to help their teams reach high performance while coaches often lack context of the challenges that teams and leaders face on a day-to-day basis. About Martin Cronjé: Martin is a Software Development Manager at MYOB, New Zealand with more than 17 years’ experience in the IT industry. He's passionate about working with teams to create beautiful, well-crafted software. He previously worked in South Africa as the co-founder of nReality Systems, a software engineering consultancy firm where they coached teams ranging from hi-tech startups to large-scale enterprise IT. He has a long career as developer and lead on projects ranging from mobile, data analytics to high-volume, mission-critical systems in government and financial sectors. The most notable projects directly affected the South African economy and democracy.

Agile-ish – How to Build a Culture of Agility - Lynne Cazaly - AgileNZ 2017

With the rise of Agile as a mindset (not a buzzword) and the success of methods like the Lean Startup, it’s time to bring these ways of working into teams and organisations the world over. Yes, it’s a cultural shift, yet it need not be tackled all at once... and you can iterate, improve on it. About Lynne Cazaly: Lynne Cazaly is the author of four books – Leader as Facilitator: How to inspire, engage and get work done, Making Sense: A Handbook for the Future of Work, Create Change: How to apply innovation in an era of uncertainty and Visual Mojo: How to capture thinking, convey information and collaborate using visuals. Lynne works with project teams, executives and senior leaders on major change and transformation projects. She helps people distil their thinking, apply ideas and innovation and boost the engagement and collaboration effectiveness of teams. She is also an experienced board director and chair and a partner with Thought Leaders and on faculty of Thought Leaders Business School.

Business Agility: Leadership, Teams & the Work - Jude Horrill - AgileNZ 2017

This session covers the ‘why’ of the changing business landscape and how to make sense of it, the 'what' of the new leadership skills required and the 'how' of whole of business agility centred around fundamental shifts across three domains – Organisational Thinking, Design and Engagement. About Jude Horrill: Jude is a speaker, consultant, coach, translator and trainer on how we approach engagement in an era of disruption, complex social networks and increasingly uncertain and chaotic environments. Passionate about better ways of working, she works with clients to adapt their approach to leadership, collaboration, change and communication so they can deliver change in a more responsive and collaborative way. As Founder and Director of The Change Agency, Jude is the Principle Engagement Design Consultant, Business Agility Coach and Lean Change Facilitator and partners with others to build and deliver thought-provoking events and learning programmes. In July 2017, she co-founded The Agility Collective in Australia and New Zealand, a boutique agency helping organisations build adaptive business. Her career has included senior executive roles working across Australia/NZ/Asia and the Pacific in financial services, technology, education, consumer services, community services, environmental services, tourism and broadcast media. Jude is also a Founder of the Change Disruptors & Business Agility Forums in Melbourne, Sydney and Wellington.

Connecting the Dots: Agile, DevOps, Lean IT - Mike Orzen - AgileNZ 2017

"Essentially, all models are wrong, but some are useful”. This quote captures the fact that, in the complex world of IT, we need the best insights and methods Agile, DevOps and Lean IT offer to drive radical improvement. About Mike Orzen: Mike Orzen has been learning and applying lean and continuous improvement for over 25 years. Considered a pioneer in the field of Lean IT, Mike is co-author of Lean IT: Enabling and Sustaining Your Lean Enterprise which was awarded the Shingo Prize. Last year, he co-authored a second book The Lean IT Field Guide which provides a deployment framework to make Lean IT transformation a reality. An internationally recognised consultant, coach and keynote speaker, Mike is an advisor and instructor with the Lean IT Association, an assessor with The Shingo Institute for Operational Excellence and faculty member of the Lean Enterprise Institute. He also teaches at several universities. A lifelong learner of lean and IT, Mike coaches C-level leaders, managers and transformation coaches in several different industries. As President of Mike Orzen & Associates, he works with organisations to leverage lean thinking while emphasising respectfully engaging people, improving business process capability and leveraging technology to enable a culture of enterprise excellence.

Being Agile vs Agile Doing - Luke Hohmann - AgileNZ 2017

The Agile Community loves to talk about 'leadership' and how better 'leaders' can bring project success. And most of the popular Agile methods love to frame 'leadership' as the essential ingredient of success. Unfortunately, too many teams spend too much time discussing these topics without fully appreciating their deeper meanings. About Luke Hohmann: Luke Hohmann is the Founder and CEO of Conteneo, Inc. Known globally as The Prioritization Company, Conteneo's platforms help identify, shape and align on priorities and customers' priorities, increasing engagement and improving effectiveness. Luke is also co-founder of Every Voice Engaged Foundation, a 501(c)(3) non-profit that helps citizens and governments tackle technical and wicked social problems.

Territory Beyond Agile – Optimised Business Outcomes - Paul Eames - AgileNZ 2017