Faster Cheaper Better the Agile / Lean Way

© Torak, Inc. www.torak.com
Faster, Cheaper, Better
the Agile/Lean Way
Agile is not “the latest rage” or just a tech buzzword; Agile methodologies have
been transforming organizations all over the world since the unveiling of The Agile
Manifesto in 2001. Agile philosophies are helping companies of all sizes create
and maintain a tremendous competitive edge in today’s intense global
marketplace. Agile is the wave of right now and the wave of the future; helping
successful companies eliminate waste and forge a clear path to continuous
improvement.

About Dimitri Ponomareff
Dimitri Ponomareff (www.linkedin.com/in/dimka5) is a Coach. Whether
it's a sports team, software products or entire organizations, Dimitri has
that ability to relate and energize people. He is consistently recognized
as a very passionate and successful change agent, with an
overwhelming capacity to motivate and mobilize teams on their path to
continuous improvements. He is a master facilitator, as well as a
captivating speaker with consistent, positive feedback regarding his
ability to engage an audience.
As a certified Coach, Project Manager and Facilitator of "The 7 Habits of Highly Effective People",
Dimitri brings a full spectrum of knowledge in his delivery of methodologies. Through teaching by
example, he is able to build teams of people who understand where to focus their work to generate the
most value.
He has coached and provided tailor-made services and training for a multitude of organizations. The
short list includes, American Express, Charles Schwab, Bank of America, Morgan Stanley, Best
Western International, Choice Hotels International, JDA Software, LifeLock, First Solar, Mayo
Clinic and Phoenix Children's Hospital. Dimitri enjoys his work, and does everything to ensure he
shares his knowledge with others who seek it.

● Focus on improving key "end-to-end" process
● "Most people want to do a good job" and "Value for the customer is not
created by a job, it is created by a series of jobs that together form the
end-to-end process”
● It’s about building the right product, at the right time, with the right price
and quality.
Source: Faster, Cheaper, Better: The 9 Levers for Transforming How Work Gets Done by Michael Hammer and Lisa Hershman

The 9 Levers for Transforming How Work Gets Done
5 process enablers:
● The process design. Design new end-to-
end processes focused on the needs of customers
and eliminate redundancy in the processes.
● Metrics. Use customer-focused process
measures.
● Process owners. Designate formal
process owners - with the responsibility and the
authority to improve the entire process - to work with
the traditional functional leaders.
● Performers. Redesigning processes changes
the way people work. Performers must see their job
as part of the whole value-creating process.
● Infrastructure. A new approach to work by
the performers requires a new infrastructure to
support them — including new compensation plans,
new training and development opportunities, a
new reporting structure and the necessary tools.
4 enterprise capabilities:
● Leadership. The leadership of the
company needs to think in process
terms, not functional terms, and to align
their efforts to improve end-to-end
processes.
● Culture. The best companies will have
a process-based culture that is
relentlessly focused on the customer.
● Expertise. Process management and
redesign need to be core competencies
within the organization.
● Governance. A formal governing
infrastructure needs to be in place to
implement end-to-end processes, such as
a PMO that includes a Chief Process
Officer or a Process Council at the top of
the organization.
Source: Faster, Cheaper, Better: The 9 Levers for Transforming How Work Gets Done by Michael Hammer and Lisa Hershman

Smarter Faster Better & The Power of Habit
● The “Saturday Night Live” theory… how a group interacts is more important
than who is in the group
● Productivity relies on the choices and the way we make these choices.
Source: Smarter Faster Better: The Secrets of Being Productive in Life and Business by Charles Duhigg
The Power of Habit explains why managing how you think is more important than
what you think. The key is to understanding how habits work.
Source: The Power of Habit: Why We Do What We Do in Life and Business by Charles Duhigg

The Agile & Lean Mindset
● The Agile Manifesto
● The Paradigm Shift from Waterfall to Agile
● Lean Thinking

The Agile Manifesto - 4 Values
We are uncovering better ways of developing
software by doing it and helping others do it.
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
That is, while there is value in the items on
the right, we value the items on the left more.
Source: www.agilemanifesto.org

The Agile Manifesto - 12 Principles
1. Satisfy the Customer
2. Welcome Change
3. Deliver Frequently
4. Work as a Team
5. Motivate People
6. Communicate Face-to-Face
Source: www.agilemanifesto.org
7. Measure Working Software
8. Keep a Sustainable Pace
9. Excel at Quality
10. Keep it Simple
11. Self-Organize
12. Reflect and Adjust Regularly

The Triple Constraint
Plan
Driven
Value
Driven
Constraints Scope (requirements) Cost Time
Estimates Cost Time Scope (features)
Waterfall
Predictive Process
Agile
Adaptive Process
The plan creates
cost /schedule estimates
The vision creates
feature estimates

The difference between Waterfall & Agile
Waterfall - Death March
Exhausted team and dead...
Agile - Sustainable Pace
Happy team and alive...

The differences between Waterfall & Agile
WATERFALL AGILE

Lean thinking
Coined by James P. Womack and Daniel T. Jones, it describes how to organize
human activities to deliver more benefits to society and value to individuals
while eliminating waste, by focusing on these concepts:
● Value
● Value streams
● Flow
● Pull
● Perfection

Organizational Agility
● It’s all about communication
● Start with WHY and leave HOW to the end
● Find the best way to scale your agility
● Establish your FLOW
● Create a culture of innovation

It’s all about communication
People who want IT must communicate
with people who can build IT.

Why, What & How
●WHY are we doing this?
Voice of the stakeholder (Stakeholders)
●WHAT needs to be done?
Voice of the user (Product Owner, Subject Matter Expert)
●HOW do we build it?
Voice of the developers (Agile Team)

Scaled Agile Framework (SAFe)
Source: http://scaledagileframework.com/

Flow in psychology
Flow is the mental state of operation in which a person
performing an activity is fully immersed in a feeling of
energized focus, full involvement, and enjoyment in the
process of the activity.
being in the zone

Flow in the workplace
Flow has been used in the software world as being "wired in", “hack mode”, or
simply “The Zone”.
The 3 conditions to achieve Flow by Mihály Csíkszentmihályi’s
1. Goals are clear
2. Feedback is immediate
3. A balance between opportunity and capacity
Group Flow or group cohesion can be achieved through
● Creative spatial arrangements
● Playground design
● Parallel, organized working
● Target group focus
● Advancement of existing one with prototyping
● Increase in efficiency through visualization
● Using differences among participants as an
opportunity, rather than an obstacle

The Innovator’s Dilemma
● How a successful company with established products keeps from being
pushed aside by newer, cheaper products that will, over time, get better and
become a serious threat.
● Most R&D, in most industries, and for most companies, is spent trying to
sustain an existing technology – not identify or develop a disruptive
technology that would have far higher rates of return.
● Defend & extend spending - Microsoft is a textbook example of over-
investing in existing technology, in an effort to defend & extend an existing
product line, to the point of “over-serving” customer needs (i.e. : Clippy).

Ship it like FedEx
24 hours to innovate...
1. Work on whatever you want
2. Assemble your crew
3. You've got 24 hours... go
This approach has been coined by Atlassian. It
has now been renamed to ShipIt.
Source: www.atlassian.com/company/shipit
Other organizations conduct a
Hackathon or a Hack Day to
generate innovation.

Adobe Kickbox - Personal Innovation Kit
What’s the story behind Kickbox?
● Money - pre-paid credit card in the amount of US$1,000
● Instructions - quick reference cards outlining the six levels in the red box
● Innovation tools - scorecards, frameworks, exercises to develop ideas
● Caffeine and sugar - Starbucks gift card and a candy bar
Source: https://kickbox.adobe.com/

● FASTER
○ Time to market
○ Feedback loops
● CHEAPER
○ Eliminate waste
○ Automating your processes
● BETTER
○ Continuously improve everything you do
○ Celebrate and be happy!

2016 State of Agile Survey
Source: http://stateofagile.versionone.com/

FASTER - Time to Market
DesignAnalysis TestingDevelopment
Analysis
Design
Development
Testing
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22
WATERFALL
AGILE

FASTER - Feedback Loops
Engineering
Feedback occurs when outputs of a
system are routed back as inputs as
part of a chain of cause-and-effect
that forms a circuit or loop.
eXtreme Programing

CHEAPER - Eliminate Waste
Types of waste - The 3M Model from the Toyota Production System (TPS)
● Muda = wastefulness, futility, uselessness
● Mura = unevenness, irregularity, lack of uniformity, inequality
● Muri = overburdening, unreasonableness, forcibly, excessiveness
BETTER CHEAPER FASTER

CHEAPER - Automate
● Continuous Integration (CI)
● Continuous Delivery (CD)
● Testing
○ Unit Tests
○ Smoke Tests
○ Regression Tests
○ Functional Tests
○ Etc…
● Monitoring (security, databases, services, environments, etc…)
● Change Management
● Release Management
● Etc…
Value Stream Mapping
Manual Automated

BETTER - Continuous Improvement

BETTER - Be Happy and Celebrate More!
Source: Top 10 reasons why happiness at work is the ultimate productivity booster by Alexander Kjerulf
http://positivesharing.com/2007/03/top-10-reasons-why-happiness-at-work-is-the-ultimate-productivity-booster/
Kool & The Gang - Celebration
Source: https://www.youtube.com/watch?v=3GwjfUFyY6M

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Learn more at www.AgileTestingFramework.com
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Faster Cheaper Better the Agile / Lean Way

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