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Audit | Tax | Advisory
MEASUREMENT OF RESULTS (CONDITIONAL
TRANSFER MODELS)
The Role of the External Concurrent Audit
March2014
Audit | Tax | Advisory
Agenda
• Audits, External Audits, Internal Audits,
Concurrency
• Costs and Benefits expected from the ECA
• Experiences
• Lessons learned
• Conclusion
Audit | Tax | Advisory
The 4 Qs
Sooner or later, during the design stage of any
given program (the sooner, the better), the
team in charge of strategic definitions will be
faced with the 4 questions related to the
Audit function:
Audit | Tax | Advisory
The 4 Qs
Should we include the
Audit function in our
Project?
Should we define an
Internal Audit or an
External Audit?
Should our project
consider a Concurrent
Audit?
What should we do
with the results of
the Audit?
Audit | Tax | Advisory
Building (possible) answers
• The Audit function is not equivalent to the Audit structure.
Some organizations may create an Internal Audit structure, while
others may outsource such task. Some may design a Monitoring
and Evaluation Area. Smaller customer-driven organizations may
develop this function in the Customer Care Area.
• However, every organization must evaluate the need for the
Audit function, which is in charge of assessing what was done,
what should have been done and of suggesting corrections in
the event of discrepancies. Without such feedback,
organizations operate blind-folded throuought their lifecycle,
without being aware of the detours until the end of their
operation.
Audit | Tax | Advisory
External Audits vs. Internal Audits
• In the case of standard External Audits, the achievement of
the audited organization’s goals is not seen as their mission.
The goal is to ensure the veracity of the reported financial
information.
• Internal Audits focus on the process and the organization’s
compliance with the defined procedures. The result is
relevant in terms of the measurable result of the process.
• The is no such dilemma: they are two models, with different
goals and methods, which may be independent from each
other in the worst case scenario, and complementary in the
best.
Audit | Tax | Advisory
The ECA Model
• The External Concurrent Audit (ECA) appears between these
two models with the obvious tensions and overlaps in terms
of conceptual boundaries.
• It maintains its mandate of external independence and
opinion source , but it incorporates most of the tools of the
Internal Audit for the evaluation of processes and
measurement of results, as well as the improvement
opportunity approach.
Audit | Tax | Advisory
What kind of Projects are eligible for
an ECA?
• Long-term operation
• Distributed operation model
• Multiple parties involved
• High transactional component among players
• Introduction of New Management Models
• Results- Based Management Models
• Changing Operation Frameworks
Audit | Tax | Advisory
What kind of Projects are eligible for
an ECA?
The ideal projects are those in which the complexity
of the operation in terms of change over time, the
number of participants and geographic distribution
requires the implementation of a frequent and
close evaluation and report scheme to ensure that
the information is provided in a timely manner to
enable the adjustment or verification of the
operation.
Audit | Tax | Advisory
The Problem of Audit Results
• Regardless of the answer to the previous questions,
we must always define what to do with the Audit
results, taking into account the following:
– There is always the possibility of detours (even in the
design).
– Detected variations can be taken as flaws or as
opportunities for improvement.
– Hiding (or regulating) detours does not improve a project’s
performance.
– The more detailed the expected scope, the more specific
the Audit results will be.
Audit | Tax | Advisory
Should we include
the Audit function
in our Project?
Should we define an
Internal Audit or an
External Audit?
Should our project
consider a Concurrent
Audit?
What should we do
with the results of
the Audit?
The Audit function is inevitable.
Therefore, it is better to plan it
appropriately.
Both standard models complement
each other, which means they can
co-existwithin a Project.
Not every project is eligible to
benefit from an ECA model. It is
essential to identify those that are.
Audits create results which are
commonly expressed as detours; we
must take this into account from the
design stage to plan any actions that
should be taken.
Audit | Tax | Advisory
Benefits of the ECA Model
• Early detectionof detours and improvement
opportunities
• Incorporationof the perception of the different
players involved
• Fast adjustmentof work programs to regulatory
changes
• Cooperation in terms of the complianceof goals
by means of uniform approval criteria
• Creation of multidisciplinary teams, which
enables the fluent interactionof players
Audit | Tax | Advisory
Costs of the ECA Model
• Intensive time application
• Steep learning curves
• Counterpart availability
• Careful strategic definition of scopes
• Strategic decision about what to do with the
results
• Effort to document administrative decisions
Audit | Tax | Advisory
Our Experience with ECA
PROAPSREMEDIAR
BID
2003
PISMIPPLANNACER
APL1
BIRF
2005
PISMIPPLANNACER
APL2
BIRF
2009
FESP
BIRF
2011
Audit | Tax | Advisory
What did we learn?
• What to do
• When to do it
• How to do it
• What to do it with
• Who to do it with
Audit | Tax | Advisory
ECA Roadmap
Identification of Central
Process
Development of Work
Plan
Implementation of Work
Plan
Planning of work cycle
Fieldwork scheduling
Field Survey
Consolidation and
Analysis
Report Completion
Audit | Tax | Advisory
Risks associated with Project
Management
• Scope Risks
– The Work Plan might not cover the expected scope.
– The Work Plan might cover the expected scope but it
might not meet the strategic needs.
• Control Risks
– Excessive decentralization
– Too inflexible
• Detection Risks
– The Work Plan might not evolve fast enough to detect any
emerging variations.
– Variations across independent evaluators
• Relevancy Risks
– Observations in one site may not be relevant in another.
Audit | Tax | Advisory
Challenges
• To include local realities into Program guidelines
• To coordinate the agendas of resources and
counterparts in order to meet defined deadlines
• To match the consultant’s expectations with the
auditor’s responsibilities
• To adjust work programs to regulatory changes
without affecting deadlines
Audit | Tax | Advisory
ECA Guidelines
• Multidisciplinary local team
• Ongoing revision of Work Programs
• Ongoing training and updating
• Important supervising and monitoring component
• Constant contact with counterparts
Audit | Tax | Advisory
ECA Guidelines
• Multidisciplinary local professional team
• Ongoing revision of Work Programs
• Ongoing training and updating
• Important supervising and monitoring component
• Constant contact with counterparts
Audit | Tax | Advisory
AUDITORESDE
CAMPO
PROJECT LEADER
IT COORDINATOR AUDIT COORDINATOR
TECHNICAL AUDIT
COORDINATOR
AUDIT SUPERVISOR
TECHNICAL AUDIT
SUPERVISOR
IT AUDITOR FIELD AUDITOR
TECHNICAL FIELD
AUDITOR
AUDIT
COORDINATION
TEAM
TECHNICAL AUDIT
COORDINATION
TEAM
EXPERT IN
STATISTICSCENTRAL BASE
LOCALBASE
MIXEDBASE
Audit | Tax | Advisory
ECA Guidelines
• Multidisciplinary local team
• Ongoing revision of Work Programs
• Ongoing training and updating
• Important supervising and monitoring component
• Constant contact with counterparts
Audit | Tax | Advisory
Audit | Tax | Advisory
ECA Guidelines
• Multidisciplinary local team
• Ongoing revision of Work Programs
• Ongoing training and updating
• Important supervising and monitoring component
• Constant contact with counterparts
Audit | Tax | Advisory
Audit | Tax | Advisory
ECA Guidelines
• Multidisciplinary local team
• Ongoing revision of Work Programs
• Ongoing training and updating
• Important supervising and monitoring component
• Constant contact with counterparts
Audit | Tax | Advisory
Work Cycle
External Concurrent Audit
Month 1 Month 2 Month 3 Month 4
Two-month period
under analysis
Report
submission
Field auditor survey Supervising visits Report
review
Field auditor
survey
Set up of
sampling
Report
completion
Audit | Tax | Advisory
ECA Guidelines
• Multidisciplinary local team
• Ongoing revision of Work Programs
• Ongoing training and updating
• Important supervising and monitoring component
• Constant contact with counterparts
Audit | Tax | Advisory
Key Success Factors
• Highly-trained work team
• Efficient communication
• Adaptability to changes in the operation
model
• Constant counterpart feedback
• Careful planning of times and resources
Audit | Tax | Advisory
Lessons Learned
• Steep learning curves call for the careful
planning of changes in the ECA throughout
the project’s lifecycle.
• The strengthening of the auditor’s role
through the adoption of their observations as
binding for the program requires a negotiation
effort on the part of those running the
Program in the short term, but it leads to a
boost of results in the long term.
Audit | Tax | Advisory
Conclusion
• The ECA scheme provides the independence
of an External Audit with a methodological
framework based on process evaluation
• Not every Program will benefit from an ECA
model.
• Those Programs that benefit from an ECA
model will clearly obtain greater benefits from
this model than with a standard Audit model.

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Annual Results and Impact Evaluation Workshop for RBF - Day Seven - Measurement of Results - Conditional Transfer Models

  • 1. Audit | Tax | Advisory MEASUREMENT OF RESULTS (CONDITIONAL TRANSFER MODELS) The Role of the External Concurrent Audit March2014
  • 2. Audit | Tax | Advisory Agenda • Audits, External Audits, Internal Audits, Concurrency • Costs and Benefits expected from the ECA • Experiences • Lessons learned • Conclusion
  • 3. Audit | Tax | Advisory The 4 Qs Sooner or later, during the design stage of any given program (the sooner, the better), the team in charge of strategic definitions will be faced with the 4 questions related to the Audit function:
  • 4. Audit | Tax | Advisory The 4 Qs Should we include the Audit function in our Project? Should we define an Internal Audit or an External Audit? Should our project consider a Concurrent Audit? What should we do with the results of the Audit?
  • 5. Audit | Tax | Advisory Building (possible) answers • The Audit function is not equivalent to the Audit structure. Some organizations may create an Internal Audit structure, while others may outsource such task. Some may design a Monitoring and Evaluation Area. Smaller customer-driven organizations may develop this function in the Customer Care Area. • However, every organization must evaluate the need for the Audit function, which is in charge of assessing what was done, what should have been done and of suggesting corrections in the event of discrepancies. Without such feedback, organizations operate blind-folded throuought their lifecycle, without being aware of the detours until the end of their operation.
  • 6. Audit | Tax | Advisory External Audits vs. Internal Audits • In the case of standard External Audits, the achievement of the audited organization’s goals is not seen as their mission. The goal is to ensure the veracity of the reported financial information. • Internal Audits focus on the process and the organization’s compliance with the defined procedures. The result is relevant in terms of the measurable result of the process. • The is no such dilemma: they are two models, with different goals and methods, which may be independent from each other in the worst case scenario, and complementary in the best.
  • 7. Audit | Tax | Advisory The ECA Model • The External Concurrent Audit (ECA) appears between these two models with the obvious tensions and overlaps in terms of conceptual boundaries. • It maintains its mandate of external independence and opinion source , but it incorporates most of the tools of the Internal Audit for the evaluation of processes and measurement of results, as well as the improvement opportunity approach.
  • 8. Audit | Tax | Advisory What kind of Projects are eligible for an ECA? • Long-term operation • Distributed operation model • Multiple parties involved • High transactional component among players • Introduction of New Management Models • Results- Based Management Models • Changing Operation Frameworks
  • 9. Audit | Tax | Advisory What kind of Projects are eligible for an ECA? The ideal projects are those in which the complexity of the operation in terms of change over time, the number of participants and geographic distribution requires the implementation of a frequent and close evaluation and report scheme to ensure that the information is provided in a timely manner to enable the adjustment or verification of the operation.
  • 10. Audit | Tax | Advisory The Problem of Audit Results • Regardless of the answer to the previous questions, we must always define what to do with the Audit results, taking into account the following: – There is always the possibility of detours (even in the design). – Detected variations can be taken as flaws or as opportunities for improvement. – Hiding (or regulating) detours does not improve a project’s performance. – The more detailed the expected scope, the more specific the Audit results will be.
  • 11. Audit | Tax | Advisory Should we include the Audit function in our Project? Should we define an Internal Audit or an External Audit? Should our project consider a Concurrent Audit? What should we do with the results of the Audit? The Audit function is inevitable. Therefore, it is better to plan it appropriately. Both standard models complement each other, which means they can co-existwithin a Project. Not every project is eligible to benefit from an ECA model. It is essential to identify those that are. Audits create results which are commonly expressed as detours; we must take this into account from the design stage to plan any actions that should be taken.
  • 12. Audit | Tax | Advisory Benefits of the ECA Model • Early detectionof detours and improvement opportunities • Incorporationof the perception of the different players involved • Fast adjustmentof work programs to regulatory changes • Cooperation in terms of the complianceof goals by means of uniform approval criteria • Creation of multidisciplinary teams, which enables the fluent interactionof players
  • 13. Audit | Tax | Advisory Costs of the ECA Model • Intensive time application • Steep learning curves • Counterpart availability • Careful strategic definition of scopes • Strategic decision about what to do with the results • Effort to document administrative decisions
  • 14. Audit | Tax | Advisory Our Experience with ECA PROAPSREMEDIAR BID 2003 PISMIPPLANNACER APL1 BIRF 2005 PISMIPPLANNACER APL2 BIRF 2009 FESP BIRF 2011
  • 15. Audit | Tax | Advisory What did we learn? • What to do • When to do it • How to do it • What to do it with • Who to do it with
  • 16. Audit | Tax | Advisory ECA Roadmap Identification of Central Process Development of Work Plan Implementation of Work Plan Planning of work cycle Fieldwork scheduling Field Survey Consolidation and Analysis Report Completion
  • 17. Audit | Tax | Advisory Risks associated with Project Management • Scope Risks – The Work Plan might not cover the expected scope. – The Work Plan might cover the expected scope but it might not meet the strategic needs. • Control Risks – Excessive decentralization – Too inflexible • Detection Risks – The Work Plan might not evolve fast enough to detect any emerging variations. – Variations across independent evaluators • Relevancy Risks – Observations in one site may not be relevant in another.
  • 18. Audit | Tax | Advisory Challenges • To include local realities into Program guidelines • To coordinate the agendas of resources and counterparts in order to meet defined deadlines • To match the consultant’s expectations with the auditor’s responsibilities • To adjust work programs to regulatory changes without affecting deadlines
  • 19. Audit | Tax | Advisory ECA Guidelines • Multidisciplinary local team • Ongoing revision of Work Programs • Ongoing training and updating • Important supervising and monitoring component • Constant contact with counterparts
  • 20. Audit | Tax | Advisory ECA Guidelines • Multidisciplinary local professional team • Ongoing revision of Work Programs • Ongoing training and updating • Important supervising and monitoring component • Constant contact with counterparts
  • 21. Audit | Tax | Advisory AUDITORESDE CAMPO PROJECT LEADER IT COORDINATOR AUDIT COORDINATOR TECHNICAL AUDIT COORDINATOR AUDIT SUPERVISOR TECHNICAL AUDIT SUPERVISOR IT AUDITOR FIELD AUDITOR TECHNICAL FIELD AUDITOR AUDIT COORDINATION TEAM TECHNICAL AUDIT COORDINATION TEAM EXPERT IN STATISTICSCENTRAL BASE LOCALBASE MIXEDBASE
  • 22. Audit | Tax | Advisory ECA Guidelines • Multidisciplinary local team • Ongoing revision of Work Programs • Ongoing training and updating • Important supervising and monitoring component • Constant contact with counterparts
  • 23. Audit | Tax | Advisory
  • 24. Audit | Tax | Advisory ECA Guidelines • Multidisciplinary local team • Ongoing revision of Work Programs • Ongoing training and updating • Important supervising and monitoring component • Constant contact with counterparts
  • 25. Audit | Tax | Advisory
  • 26. Audit | Tax | Advisory ECA Guidelines • Multidisciplinary local team • Ongoing revision of Work Programs • Ongoing training and updating • Important supervising and monitoring component • Constant contact with counterparts
  • 27. Audit | Tax | Advisory Work Cycle External Concurrent Audit Month 1 Month 2 Month 3 Month 4 Two-month period under analysis Report submission Field auditor survey Supervising visits Report review Field auditor survey Set up of sampling Report completion
  • 28. Audit | Tax | Advisory ECA Guidelines • Multidisciplinary local team • Ongoing revision of Work Programs • Ongoing training and updating • Important supervising and monitoring component • Constant contact with counterparts
  • 29. Audit | Tax | Advisory Key Success Factors • Highly-trained work team • Efficient communication • Adaptability to changes in the operation model • Constant counterpart feedback • Careful planning of times and resources
  • 30. Audit | Tax | Advisory Lessons Learned • Steep learning curves call for the careful planning of changes in the ECA throughout the project’s lifecycle. • The strengthening of the auditor’s role through the adoption of their observations as binding for the program requires a negotiation effort on the part of those running the Program in the short term, but it leads to a boost of results in the long term.
  • 31. Audit | Tax | Advisory Conclusion • The ECA scheme provides the independence of an External Audit with a methodological framework based on process evaluation • Not every Program will benefit from an ECA model. • Those Programs that benefit from an ECA model will clearly obtain greater benefits from this model than with a standard Audit model.