5 Supreme Companies In Logistics.pdf

Vol. 11 | Issue 08 | 2023
A Leader India Always Relies on for the Fastest Logis cs Services
Mr. Chander Agarwal
Managing Director
LEADER IN EXPRESS
in
5Supreme
Companies
Logistics

in
5Supreme
Companies
Logistics

ndia's e-commerce juggernaut hums on the tireless
Iengines of five logistical behemoths. These are not
mere companies, but titans – their names whispered
with reverence on bustling factory floors and echoing across
remote villages. In 2023, they didn't just navigate the
landscape, they resculpted it, proving that logistics is not
just about moving goods, but about moving mountains.
TCI Express Limited: The Speed Demon
While others play the game of size, TCI Express plays the
game of speed. Its mantra? Get it there first, and get it there
right. In 2023, it has honed their express delivery networks
to a razor's edge, using technology and strategic
partnerships to shave seconds off transit times. The firm’s
dedication to time-sensitive shipments has made it the go-to
for pharmaceuticals, financial documents, and any cargo
where minutes matter.
CJ DARCL Logistics: The Customer Whisperer
Forget one-size-fits-all, CJ DARCL tailors logistics
solutions like a Savile Row suit. The company understands
the nuances of specific industries, building customized
supply chains for pharmaceuticals, perishables, and even
heavy machinery. In 2023, its laser focus on customer needs
has paid off, winning it long-term contracts and fierce
loyalty from clients who appreciate its bespoke approach.
DJ Ininity Shopping and Logistics: The E-commerce
Whisperer
While giants battle for market share, DJ Ininity takes a
different route. It specializes in the intricate dance of e-
commerce fulfillment, understanding the delicate tango of
last-mile deliveries and reverse logistics. 2023 saw it invest
heavily in micro-fulfillment centers and hyperlocal delivery
networks, ensuring seamless online shopping experiences
for millions. The company’s not just moving packages; It is
moving smiles – one satisfied customer at a time.
Rapidloops: The Automation Alchemist
Forget human hands, Rapidloops are betting on silicon
fingers. It is at the forefront of logistics automation, using
robotics, AI, and data analytics to streamline operations and
optimize routes. In 2023, its automated warehouses and
self-driving delivery vehicles have become industry
buzzwords, showcasing the future of logistics where
machines move mountains, not men.
BigShip: The Bulky Beastmaster
While others shy away from oversized cargo, BigShip
embraces it. The firm is the muscle of the logistics world,
specializing in moving heavy machinery, project cargo, and
out-of-gauge shipments. In 2023, its investments in
specialized equipment and strategic partnerships has
cemented itsr position as the go-to for infrastructure
projects and industrial giants.
These five companies are not just footnotes in the logistics
saga; they are the exciting plot twists. They show that
success comes in all shapes and sizes, that innovation and
specialization can carve a niche even in the most crowded
playing field. As India's economy continues to boom, their
roars will grow louder, reminding us that the logistics
landscape is not just about familiar giants, but about the
hidden wolves ready to rewrite the rules of the game.
Witness their engrossing sagas in the following pages of
Insights Success’s exclusive edition ‘5 Supreme
Companies in Logistics.’ Read on and enjoy!
N O T E
India's Logistics Champions:
Where Titans Dance and Dreams Deliver
‘

Gaurav PR Wankhade
Managing Editor
gaurav.wankhade@insightssuccess.com

Gaurav Sharma
Founder and CEO
Truxcargo Pvt Ltd
Cover Story
08
An Absolutely Perfect AI-Enabled Shipping
Solu on for All Your Logis cs Needs
LEADER IN EXPRESS

PROFILES
Articles
20 32
BigShip CJ Darcl Logis cs Limited
The FTL Leader Fostering
Domes c Mul modal
Logis cs Solu ons
24 28
Profiles
36 40
CONTENTS
Rapidloops
DJ Inﬁnity Shipping and Logis cs
Gateway to Global Business Frontiers

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5
Vol. 11 | Issue 08 | 2023
Mr. Chander Agarwal
Managing Director
LEADER IN EXPRESS
in
5Supreme
Companies
Logistics

Featuring Brief
Organization
DJ Infinity Shipping & Logistics is a mid-level competitive
International Freight Forwarding services having global
presence.
BigShip provides excellent customer service and
brings together top carriers from across India on a
single platform.
CJ Darcl Logistics is one of India's foremost
end-to-end Transport and Logistics Companies.
DJ Infinity Shipping
and Logistics
BigShip
CJ Darcl Logistics Ltd
Shashi Kiran,
CEO and Rohith M,
COO
Swati Mittal,
CEO,
and Ankit Jain,
Director
Krishan Kumar Agarwal,
Managing Director
Rapidloops is an AI-driven marketplace for trucking logistics. It offers
solutions for fleet management, order management, payment
management, real-time tracking, cost optimization, and more.
Rapidloops
Arun Anbazhagan
and Rajesh Krishnan
Co-founders
TCI Express offers you door-to- door express logistics
services around the globe including express services.
TCI Express Limited
Chander Agarwal,
Managing Director
in
5Supreme
Companies
Logistics

Mr. Chander Agarwal
Managing Director
Cover
Story

Con nuous innova on and
expansion underpin our commitment
to excellence, with a na onwide
presence featuring 28 sor ng
centres, 500 express routes, 2,500
feeder routes, and 950+ branches,
ensuring comprehensive coverage of
over 29,000 pin codes.
When it comes to express delivery
services, there is only one name India
relies on: TCI Express Limited. It
stands out as one of the country's fastest-growing
express delivery companies, backed by extensive
experience and profound domain expertise. This
expertise enables TCI Express to provide tailored
express delivery solutions to its customers, ensuring
the timely and professional delivery of every
shipment from the initial customer contact point to
the ﬁnal leg. The company has built a vast and loyal
customer base across India.
Established in 1996 as TCI XPS, the express
division of Transport Corporation of India Ltd.
(TCI), TCI Express became an independent entity in
2016. Since then, it has been listed on the Bombay
Stock Exchange (BSE) and the National Stock
Exchange (NSE), swiftly emerging as India's fastest-
growing express delivery company.
It's important to note that TCI Group was founded
by Shri. Prabhu Dayal Agarwal in 1958 with just
one truck in Kolkata, marking the inception of this
extraordinary journey. Mr. Agarwal has remained the
driving force behind TCI Express's growth and
success.
LEADER IN EXPRESS

An Extensive Network
TCI Express has consistently expanded its presence in the
express logistics sector, serving various B2B and C2C
clients. The company's standout feature is its unified,
multimodal network, allowing customized delivery
solutions. This approach aligns with TCI Express's niche
philosophy, which involves substantial efforts to establish
technological leadership, push boundaries, and seize
emerging opportunities in the express delivery domain.
TCI Express stands out as a leader in South Asia's express
delivery sector, driven by an unwavering commitment to its
clients and guided by its core brand values. At its core, TCI
Express aims to create a customer-centric, multi-
technology, and multi-specialist transportation system that
serves Indian and international markets. This mission
underscores the brand's resolute dedication to operational
excellence and its commitment to value-based principles
that resonate with the collective aspirations of society,
customers, vendors, employees, shareholders, and the entire
transport industry.
TCI Express is more than just a leader; it embodies a
visionary perspective encapsulated in its acronym:
Ÿ Loved by customers in Indian and International
Markets.
Ÿ Express multimodal fastest Company.
Ÿ Always ahead of the rest in speed and professionalism.
Ÿ Delight customers every time.
Ÿ Excellence in service using the latest technology.
Ÿ Reliable to all customers and respected by all the
stakeholders.
The guiding principles of Shri. Prabhu Dayal Agarwal, the
visionary founder of TCI Group, have illuminated the
company's journey since 1958. TCI Express is not just a
delivery brand; it represents trust and excellence, setting
industry standards through its customer-centric excellence
mission and a vision encompassing leadership, innovation,
and unwavering trustworthiness.
An Avant-Garde Firm
The logistics landscape is continually evolving. TCI
Express stands as an avant-garde presence in the express
delivery industry, offering a comprehensive array of
services meticulously designed to cater to the market's ever-
changing demands. Rooted in a firm commitment to
efficiency, sustainability, and unwavering customer
satisfaction, TCI Express continues to redefine the
landscape of express delivery solutions.
The company is actively driving growth and fostering
innovation within the logistics sector, marked by recent
pivotal developments. The introduction of cutting-edge
services such as Pharma Cold Chain and C2C Express, in
tandem with the expansion of Rail Express offerings,
significantly augment revenue prospects.
Over the past seven years, the firm's network has
experienced remarkable expansion, as evidenced by the
surge in delivery locations from 32,000 to an impressive
60,000. Furthermore, branch offices have flourished from
500 to well over 950. The strength of TCI Express' network
is unmistakably showcased through its 28 advanced
sorting centres, 500 express routes, 2,500 feeder routes,
and an extensive fleet of 5,000 containerized vehicles,
emblematic of its robustness and operational efficiency.
On a global scale, TCI Express operates in over 208
countries and maintains a substantial presence at 73+ air
gateways. This expansion is a testament to their steadfast
dedication to reaching a wider customer base and
capitalising on emerging market opportunities. This
endeavour is underscored by the surge in their customer
count from 1.6 lakh to an impressive 2.25 lakh.
In fiscal 2022-23, the premier express brand added 35 new
branches and inaugurated the ‘GIGA Sorting Centre,’ a
groundbreaking feat as India's first and largest fully
automated B2B sorting facility. An extraordinary milestone
5 Supreme Companies in Logis cs
On a global scale, TCI
Express now operates in over
208 countries and maintains
a substan al presence at
73+ air gateways.

was achieved when TCI’s Gurugram-based B2B automated
sorting centre was bestowed with the prestigious LEED
Gold Rating Certification, a first in India and Asia for its
unwavering commitment to sustainable practices.
Moreover, the firm’s exceptional profitability within India's
logistics sector has propelled the brand into the echelons of
the Top 500 Companies by Market Capitalization.
A Strategic Leadership Vision
Mr. Chander Agarwal, the Managing Director of TCI
Express Limited, is a distinguished business leader who has
played a pivotal role in the company's remarkable growth
and accomplishments. An unwavering commitment to
customer satisfaction and a strategic vision characterizes his
leadership approach. Mr. Agarwal's tireless dedication has
propelled TCI Express to the pinnacle of India's multimodal
express distribution landscape, contributing significantly to
the country's GDP.
The decision-making process within the organization is
greatly influenced by Mr. Agarwal, who personally oversees
critical strategic and financial decisions to ensure the
company's continued excellence. TCI Express owes its
success to his foresight and dedication. Under the astute
leadership and guidance of Mr. Agarwal, TCI Express has
experienced rapid expansion. His relentless efforts have led
to the establishment of numerous branches, sorting centres
and an extensive network of pickup and delivery locations
domestically and in overseas markets such as Singapore,
Brazil, Indonesia, and Africa. His strategic planning and

approach have substantially increased the company's
customer base and overall profitability.
Mr. Agarwal's meticulous planning and strategic direction
have transformed the organization into the industry's
fastest-growing and most reputable B2B express delivery
provider. His customer-centric philosophy has been a
driving force behind the company's ascent to industry
leadership. His vision, foresight, and strategic acumen
continue to be instrumental in TCI Express's sustained
growth and success.
Mr. Agarwal's commitment to personal development is
evident in his active membership in the Entrepreneur
Organization since 2006. He has demonstrated his proactive
industry leadership by navigating competition and
regulations adeptly. His role on the EICI management
committee showcases his dedication to shaping the logistics
sector and advocating for regulatory changes that foster
industry growth. His efforts have earned him several
prestigious awards, including Influential Leaders of India
2023, Most Promising Business Leader of Asia 2022-23,
Asia’s Greatest Leader for Sustainable Practices 2023, and
Youth Icon of the Year 2022-23.
Fostering Robust Solutions
The essence of logistics lies in seamless SCM and efficient
delivery mechanisms. According to Mr Agarwal, the key to
their uninterrupted 24x7x365 service lies in their robust
network infrastructure. TCI Express boasts over 50,000
pickup points and 60,000 delivery locations, serving
various industries, including manufacturing, textiles,
engineering, electronics, telecommunications, and
pharmaceuticals.
“Our strength lies in tailoring solutions to meet the unique
needs of each sector. Continuous innovation and expansion
underpin our commitment to excellence, with a nationwide
presence featuring 28 sorting centres, 500 express routes,
2,500 feeder routes, and 950+ branches, ensuring
comprehensive coverage of over 29,000 pin codes.”
Mr. Agarwal adds that they’ve invested strategically in
cutting-edge technology, automation, and business
intelligence tools to optimize operations, reduce turnaround
times, and enhance efficiency. Their GIGA Sorting Center
facility incorporates rooftop solar panels, energy-
conserving practices, and paperless documentation.
Additionally, their GPS-enabled vehicles enable real-time
tracking and temperature monitoring, and their 24x7
customer support ensures that they are always accessible
and responsive to their customers' needs. “These
technological advancements are integral to our
commitment to providing excellent service around the clock,
every day of the year.”

TCI Express offers a comprehensive range of logistics
services, including:
Ÿ Surface Express
Ÿ Domestic Air Express
Ÿ International Air Express
Ÿ E-Commerce Express
Ÿ C2C Express
Ÿ Rail Express
Ÿ Pharma Cold Chain Express
Optimum Innovations
TCI Express's success lies in its ability to provide seamless
supply chain management and efficient delivery
mechanisms, making it a key player in India's logistics
landscape. What sets it apart from other express logistics
firms is a combination of strategic innovations and
operational achievements:
a. Pan-India Reach: TCI Express covers 700+ districts in
India, spanning 29,000+ pin codes. The company ensures
efficient nationwide deliveries with 950+ branches, 28
hubs/sorting centres, and a fleet of 5,000+ containerized
vehicles.
b. Asset-lite Strategy: TCI Express stands out with its
asset-light strategy, offering flexibility during market shifts
and ensuring profitability. Instead of owning fleets, the
company hires from vendors, maintaining strong liquidity
and cost-effectiveness.
c. Customer-Centric Approach: Customer satisfaction and
convenience are paramount. Real-time tracking, seamless
communication, and user-friendly interfaces enhance the
customer experience, reflected in the rapid growth of the
customer base.
d. Technological Advancements: Integrating cutting-edge
technology, from GPS-enabled vehicles to automated
sorting centres, optimizes efficiency and transparency.
Establishing India's largest B2B fully automated sorting
centre showcases technological leadership.
e. Innovative Sustainability Practices: TCI Express’
commitment to sustainability includes solar power, eco-
friendly energy sources, and waste management initiatives,
reducing its ecological footprint.
f. Multi-Technology Approach: The company's multi-
technology, multi-specialist transport system serves diverse
industry sectors, meeting specialized logistics needs.
g. Strong Leadership and Vision: Under Mr. Agarwal's
guidance, TCI Express emphasizes operational excellence,
customer satisfaction, and social responsibility. The
company's distinctiveness in the logistics sector is defined
by its customer focus, technological strength, sustainability,
global reach, and visionary leadership.
The Transformative Reflections
TCI Express has embarked on an impressive journey of
growth and transformation, exemplifying its unwavering
dedication to excellence and innovation. This
transformation is reflected in various aspects, highlighting
the company's commitment to delivering top-tier express
logistics services.
Over the past seven years, TCI Express has achieved
remarkable milestones. TCI Express has introduced
innovative services such as Pharma Cold Chain, C2C
Express, and Rail Express. Rail Express, in particular, has
witnessed remarkable growth, increasing its customer base
from 250 to 2,200 and expanding its network from 10 to
125 routes
The company's financial performance has been remarkable.
TCI Express's revenue has surged from ₹755.24 crore in
2016-17 to ₹1,241 crore in 2022-23, registering impressive
growth of 14.8% in 2022-23. During this period, the
customer base expanded from 1.6 lakh to an outstanding
2.25 lakh, clearly indicating its customer-centric approach
and operational excellence. Key financial indicators, such
as EBITDA and Profit after Tax (PAT), have grown
A significant achievement in
TCI Express's sustainability
journey is the LEED Gold
Ra ng awarded to its 'GIGA'
Sor ng Centre.

substantially, with EBITDA soaring from ₹67.63 crore to
₹202 crore.
Notably, TCI Express has made significant strides in
sustainability and innovation with India's largest automated
B2B sorting facility, the ‘GIGA Sorting Centre.’ Covering
an impressive 2 lakh square feet, this centre features a
cutting-edge 600-meter fully automated loop sorting
system, reducing parcel handling and vehicle halting times
by 40%. Incorporating rooftop solar panels at Gurugram's
GIGA Sorting Centre and Pune sorting centres, with 600
kWh and 280 kWh capacities, respectively, demonstrates
the company's commitment to sustainable practices. These
initiatives have earned the centre LEED Gold certification
from USGBC and GEM5 certification from ASSOCHAM.
These expansions have solidified TCI Express's presence in
the logistics sector, making it a formidable player.
Furthermore, the company has achieved a substantial 10%
market share in India's express delivery industry among
organized players, a testament to its industry leadership.
Techno-Prowess
TCI Express leverages technology as a cornerstone for
optimizing its services and maintaining a competitive edge
in the digital age. The company's approach revolves around
an asset-light business model seamlessly integrating
technological innovation and operational efficiency.
This strategic framework empowers TCI Express to
prioritize cost-effectiveness and enhance customer
satisfaction.
TCI Express places significant emphasis on automation to
streamline operations and drive efficiency. In the fiscal year
2022, the company made a substantial investment of ₹80
crore in automation. A prominent outcome of this
investment was the launch of India's largest automated B2B
sorting centre in Gurugram in March 2022. This cutting-
edge facility can process a remarkable 15,000 packages per
hour. Additionally, TCI Express expanded its capabilities
with another 1.5 lakh square feet sorting centre in Chakan,
Pune, further enhancing its services in Western India.
Digitalization is another pivotal aspect of the company's
technological strategy. TCI Express proactively embraces
transformative technologies, sustainable practices, and
digital solutions to enhance customer experiences and
operational efficiency. To minimise its carbon footprint, the
company has implemented paperless digital documentation
processes, including digital dockets and e-invoicing. It
offers customers access to advanced technology solutions
such as APIs for bespoke logistics and real-time vehicle
tracking via GPS. The organization has developed a robust
digital infrastructure, encompassing customer login
facilities, Auto-MIS, e-DWBs, e-PODs, e-billing, and
online payment options, ensuring seamless 24x7 support.
TCI Express is dedicated to staying at the forefront of the
industry by implementing digital initiatives like business
intelligence software, API integration, CRM-integrated ERP
systems, and GPS-enabled fleets with real-time tracking, all
aimed at streamlining operations and enhancing customer
value.
TCI Express has made significant strides in integrating its
API tracking system with the government initiative Unified
Logistics Interface Platform (ULIP) to enhance route
optimization and fuel efficiency in surface, air, and rail
transportation modes. Furthermore, the company has made
substantial progress in integrating with ULIP services,
including E-Waybill, VAHAN, SARATHI, FASTAG, and
the Freight Operations Information System (FOIS). This
commitment to innovation drives TCI Express to set new
industry standards and achieve operational excellence
through seamless technological integration.
Technology has been a driving force behind TCI Express's
growth and operational efficiency. The company has
strategically invested in digital technology and automation
to optimize its logistics operations, enhance customer
experiences, and maintain a competitive edge in the
industry.
TCI Express has developed a
robust digital infrastructure,
encompassing customer
login facili es, Auto-MIS, e-
DWBs, e-PODs, e-billing, and
online payment op ons,
ensuring seamless 24x7
support.

TCI Express leverages technology to enhance various
aspects of its operations. The company has invested in
trending and advanced technology and analytics to optimize
processes, streamline operations, and deliver unparalleled
speed and reliability. Using ERP capabilities, barcoding on
packaging, remote temperature monitoring, GPS-enabled
trucks, and CCTV monitoring has further improved
operational efficiency while reducing the company's
ecological footprint.
In the logistics industry in India, technology adoption is a
growing trend. Companies are increasingly embracing GPS
tracking, IoT, automation, AI/ML, and blockchain
technologies to optimize their operations, reduce costs, and
enhance customer satisfaction. TCI Express stands at the
forefront of this technological transformation, leveraging
innovation to provide efficient and customer-centric
logistics solutions.
Obstacles Outsmarted
TCI Express faced various challenges while striving to
maintain business continuity and adapt to evolving
circumstances. One notable instance of resilience and
ingenuity involved the demerger of TCI Express from TCI
Group. Mr. Agarwal, as the leader, navigated this
transformation with exemplary leadership and a strategic
mindset. He collaborated effectively with the newly formed
board of directors and skillfully managed stakeholder
relationships during this critical period.
Mr. Agarwal’s ability to devise thorough strategies ensured
a smooth transition without disrupting operations.
Overcoming regulatory, financial, and logistical hurdles, he
successfully positioned TCI Express as an independent
entity listed on the Bombay Stock Exchange (BSE) and the
National Stock Exchange (NSE). This achievement
solidified his reputation as a visionary entrepreneur, steering
TCI Express to phenomenal success.
Under Mr. Agarwal's leadership, the company thrived
during the challenging GST era in India. Beyond strategic
acumen, Mr. Agarwal instilled innovation and a strong
customer-centric focus within the organization.

By nurturing a dynamic management team and fostering a
culture of collaboration, adaptability, and empowerment, he
brought the company to unprecedented success in a
landscape where even established competitors faced
difficulties during GST implementation.
In the face of the global COVID-19 pandemic, Mr.
Agarwal's leadership at TCI Express has been pivotal in
navigating the rapidly evolving logistics landscape. Despite
the unprecedented challenges posed by the pandemic, TCI
Express, under his guidance, has exhibited remarkable
resilience and adaptability, ensuring the continuity of its
services.
A Resolute Pledge
One of the core pillars of Mr. Agarwal's approach is an
unwavering commitment to meeting customers' needs and
ensuring their satisfaction. This dedication to exceptional
customer service has significantly impacted the company's
growth and success. Even during the height of the
pandemic, TCI Express remained steadfast in its mission to
provide uninterrupted supply chains to a nation under
lockdown.
Under Mr. Agarwal's exceptional leadership, TCI Express
achieved remarkable financial milestones during COVID-
19. For the third quarter ending December 31, 2021, the
company reported a nearly threefold increase in income
from operations, reaching ₹783 crore compared to the same
period the previous year. Net profit also nearly tripled to
₹93 crore, with earnings per share (EPS) rising to ₹24.14.
Notably, TCI Express stands out as a profitable player in the
express logistics sector, in contrast to some competitors
experiencing rapid growth but operating at a loss.
Mr. Agarwal's holistic approach extends beyond customer
satisfaction to encompass the well-being and development
of his employees. By creating a healthy work environment
and prioritizing employee training and development, he has
fostered high employee satisfaction and performance levels,
This approach ensures that TCI Express's workforce has the
knowledge and skills to adapt to the evolving logistics
sector.
Furthermore, TCI Express, under Mr. Agarwal's leadership,
has emphasized round-the-clock pickup and delivery
services across the country, meeting the dynamic demands

of clients. The company has continued to thrive in an ever-
changing business landscape by providing a responsive and
well-trained workforce. Mr. Agarwal's visionary leadership,
customer-centric approach, and commitment to employee
well-being have been instrumental in TCI Express's ability
to maintain service quality, ensure customer satisfaction,
and achieve remarkable growth despite the COVID-19
pandemic. His strategic leadership has positioned TCI
Express as a standout player in the logistics industry.
Holistically Sustainable
TCI Express has taken substantial steps in demonstrating its
commitment to sustainability within the logistics sector,
This dedication is showcased through various initiatives to
reduce its environmental impact and promote eco-friendly
practices.
One key aspect of TCI Express's sustainability efforts is
adopting renewable energy sources, particularly installing
solar panels at sorting centres in Pune and Gurugram. These
installations demonstrate a commitment to reducing the
company's ecological footprint and contribute to energy
self-sufficiency, making substantial strides in carbon
emissions reduction.
In addition to renewable energy, TCI Express has actively
embraced environmentally responsible practices. These
include efficient waste management, optimized packaging
techniques, and an increased focus on recycling to
minimize environmental impact. Rainwater harvesting and
promoting sustainable behaviours among employees and
stakeholders further underscore the company's dedication to
responsible practices.
A notable milestone in TCI Express's sustainability journey
is the LEED Gold Rating bestowed upon its Gurugram-
based 'GIGA' Sorting Centre, marking it as the first in India
and South Asia's B2B express logistics sector to attain this
recognition.
The sorting centre's LEED Gold certification from USGBC
(U.S. Green Building Council) emphasizes responsible
environmental practices, including rainwater management
and solar energy generation. It prioritizes reduced parking
space, effective waste management, water conservation, and
optimized energy usage. The installation of 600 kWh and
280 kWh at Gurugram and Pune sorting centres,
respectively, generated a substantial 804,311 kWh of
renewable electricity in FY2023, underscores the
company's unwavering dedication to environmental
responsibility.
To further its sustainability objectives, the company has
invested in renewable energy sources, energy-efficient
equipment, LED lighting, responsible water management,
and the promotion of green mobility options such as CNG,
electric, and BS VI-compliant vehicles. These measures
collectively aim to conserve resources, reduce the carbon
footprint, and minimize emissions.
TCI Express's strong commitment to sustainability has
garnered notable recognition, including the prestigious
Sustainable Organization 2023 and Asia’s Greatest
Brand & Leader for Sustainable Practices 2023.
The Constant Pursuit of Perfection
Under the visionary leadership of Mr. Agarwal, TCI
Express is set to continue its remarkable growth trajectory
and play a pivotal role in shaping the future of the express
delivery industry in India.
TCI Express envisions a future marked by persistent
growth, relentless innovation, and a prominent position
within India's dynamic express logistics sector. The
company's future goals and vision are deeply rooted in its
unwavering commitment to sustaining rapid expansion and
its status as an industry leader.
In a logistics sector projected to grow at a CAGR of 8-10%,
TCI Express aims to harness this growth potential.
Leveraging its expansive nationwide network,
encompassing over 50,000 pickup points and 60,000
delivery locations, the company seeks to diversify its
service portfolio further and cater to an even broader
spectrum of industries, aiming to reach every pin code
nationwide.
TCI Express has demonstrated remarkable revenue and
profit growth over the past seven years, and it is determined
to perpetuate this trend through a strategic blend of
innovation, operational optimization, and automation,
Introducing services like Pharma Cold Chain and C2C
Express showcases the company's forward-looking
approach as it strives to maintain a leading position in the
logistics industry.
This expansion is anchored by a comprehensive set of
strategic initiatives, encompassing the doubling of branch
locations, expanding the fleet, and implementing
automation across all 28 sorting centres. TCI Express plans
to invest ₹500 crore, primarily sourced from internal
accruals, to automate every sorting centre nationwide.

Additionally, a significant focus is on embracing eco-
friendly practices, such as integrating CNG and electric
vehicle fleets.
TCI Express will actively engage with industry
organizations and governmental initiatives to actively
influence the logistics sector's regulatory landscape,
fostering an environment conducive to growth. The
company's steadfast dedication to customer-centricity,
operational excellence, and a value-driven approach will
remain at the core of its vision.
TCI Express’s Hall of Fame:
TCI Express has received several industry recognitions,
awards, and certifications for outstanding performance in
the express logistics sector.
Organizational Awards
Ÿ Iconic Brands of India 2023.
Ÿ Sustainable Organizations 2023.
Ÿ Asia’s Greatest Brand for Sustainable Practices 2023.
Ÿ Most Trusted Brands of India 2023
Ÿ CII SCALE Award 2022 for Supply Chain & Logistics
Excellence.
Ÿ Superbrands 2023.
Leadership Award for Mr. Chander Agarwal, MD, TCI
Express
Ÿ Influential Leaders of India 2023.
Ÿ Asia’s Greatest Leader for Sustainable Practices 2023.
Ÿ Most Promising Business Leader of Asia 2022-23.
Ÿ Youth Icon of the Year 2022-23.
Recognitions and Certifications
Ÿ LEED Gold Rating for GIGA Sorting Centre,
Gurugram.
Ÿ GEM5 Certification- Gurugram and Pune Sorting
Centre.
Ÿ Great Place to Work.

Rapid
Mo on
Comprehending the
Role of Transport
andLOGISTIC Companies
inModern Business
SECTOR
20 | www.insightssuccess.in November, 2023

very business organization needs to
Eprocure raw material or business
consumables and provide the
finished goods to the client organizations.
The transport and logistics industry plays an
important role in facilitating both the above
mentioned business functions. From the
basic courier services to the high-volume
consignments, the logistics industry is
functional all the 365 days of the year
working 24 hours daily. The transportation
of goods and material has led to the
developments in several parts of the world.
The material movement is easily possible in
large volumes to different and remote
locations, thanks to the advancements in the
aviation, shipping, automobile and
locomotive sectors.
Let’s identify the deeper facets of the
versatile logistics sector which has several
far-reaching effects across the industrial and
other sectors.
Facilitates Growth
Logistics plays a vital role in facilitating the
growth of the business sector by providing
essential support in the movement of goods
and services. The timely and efficient
delivery of goods and services is crucial for
businesses to maintain their competitive
edge and meet customer demands. With the
growth of e-commerce, logistics has become
even more critical, with companies relying
on logistics providers to handle their entire
supply chain operations. Logistics
companies are leveraging technology such
as automation, AI, and blockchain to
optimize their operations, reduce costs and
improve customer service. As a result,
businesses can focus on their core
competencies, while logistics providers
ensure the smooth and efficient movement
of goods and services, facilitating business
growth.
Increases Job Opportunities
The logistics sector provides a wide range of
job opportunities, from entry-level positions

to high-level managerial roles. The growth of e-commerce
and global trade has created a strong demand for logistics
professionals with expertise in transportation, warehousing,
inventory management, and supply chain management. Job
opportunities in the logistics sector include warehouse and
distribution center workers, truck drivers, logistics
coordinators, supply chain analysts, operations managers,
and logistics engineers. The sector also provides
opportunities for skilled professionals in areas such as IT,
finance, and marketing. With the continued growth of
global trade and e-commerce, the logistics sector is
expected to continue to provide a diverse range of job
opportunities for professionals with a variety of skill sets
and backgrounds.
Encourages Cooperation
The logistics industry is encouraging regional cooperation
to improve the movement of goods and services across
borders. By working together, countries can develop more
efficient and cost-effective logistics networks that benefit
businesses and consumers. Regional cooperation can
involve initiatives such as the development of common
transport policies, the establishment of free trade zones, and
the implementation of streamlined customs procedures.
Through regional cooperation, logistics companies can
access new markets, reduce transportation costs, and
improve supply chain efficiency. Additionally, regional
cooperation can facilitate the growth of e-commerce, which
is increasingly reliant on cross-border logistics operations.
The logistics industry is a key enabler of regional
cooperation, driving economic growth and improving the
quality of life for people across borders.
Develops Markets
Every marketplace is bubbling with companies offering a
wide variety of goods and material, services and
consultancies, etc. Their presence has been powered by the
regular and timely supply of the goods and products, which
have supported several business enterprises and lakhs of
individuals. Playing the key role of the heart of the market,
the transportations and logistics has helped in smooth and
efficient functioning of various manufacturers, distributors,
and retail industry.
Many business organizations have been greatly benefited
through the transport industry which supported in providing
the raw material and in carrying out the product deliveries
to their respective client organizations.
The inflow of the goods from various corners of the country
to the market, makes it a happening hub that regulates the
distribution based on demand, availability and further
confirming the pricing structure. One of the crucial
elements of the business, the transport and logistics forms
the backbone of the industry. Considered as the important
link that breathes in the life in the economy, the transport
industry has helped in propelling the growth and
development of the industries. The basic criteria of
availability of all the things, consumables, essential
necessities are fulfilled by the big far-reaching expanse of
the transport industry that functions round-th-clock all 365
days of the year.
Empowering the Economy
Business transactions are fulfilled with timely delivery and
supply of the goods to their decided destinations. The
credibility of the organization is decided on its
commitments honoured on the delivery of the goods. Most
organizations rely on the transportation companies for their
consignment deliveries. These transport companies support
in completing the responsibilities of their client
organizations for the safe, feasible, timely and traceable
delivery of the goods or raw material to the expected
destinations. This has steadily empowered the safe and
reliable business dealing leading to the growth of the
organizations and the economy as well.

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When a business is launched with noble
aspirations, it succeeds swiftly. That is why,
when BigShip was Founded by Swati Mittal,
CEO, and Ankit Jain, Director, with the initial inspiration
of providing logistics ease in eCommerce, they saw a huge
demand from not only eCommerce players but also
manufacturers, retailers, and suppliers who needed
organized shipping solutions.
BigShip was founded to provide excellent customer service
and bring together top carriers from across India on a single
platform. With the introduction of COVID, organizations
gained access to the logistics market for shipments ranging
from a few grams to a tonnage of shipment requiring best-
in-class technology. BigShip is a pioneering aggregator that
provides businesses with hassle-free logistics solutions in
all spheres, including B2C, B2B, D2C, and Cross Border.
“We serve clients with best-in-class technology and access
to world-class services from verified carrier partners,”
Swati says. “We have a presence in 29000+ pin codes in
India and serve 150 countries with commercial and non-
commercial shipments.”
BigShip Connects
“Our AI-Driven technology platform offers real-time
visibility into shipments, making logistics a simple process
for everyone involved,” Ankit adds. No matter the industry,
BigShip has reshaped the B2B logistics industry by
providing the most innovative and cost-effective
international shipping solutions across the globe.
Swati claims they are the first to bring together various
carriers serving B2B shipments on a single technology
platform. They are unparalleled as a one-stop shop for all
their B2B customers’ needs. Their company provides
various services, such as insurance, to ensure logistics
safety, as people frequently lose money in logistics
processes when shipments are lost or damaged. Their
dependable services benefit any company by keeping costs
low and efficiency high.
They also provide E-commerce Account Management
services as a value-added service, which helps clients
increase their orders. Ecommerce Account Management
enables you to rapidly and effectively grow your business
and customer base. BigShip, the e-commerce service
provider for Amazon, Flipkart, Snapdeal, and Meesho, has
an experienced team managing these accounts. “We
specialize in boosting sales, building ROI and visibility of
your products, and refining your product portfolio,” says
Swati.
BigShip, one of India’s best aggregators, offers custom
shipping solutions for all client types. It accepts COD,
prepaid, and To-Pay payments, in-line tracking, door-to-
door delivery, and insurance coverage for the smallest to the
largest tonnage of shipments, making shipping across the
Indian and global markets simple. The company established
itself as a pioneer in the B2B Indian market thanks to its
first-mover advantage, allowing it to understand and cater
to complex supply chains. The company simplifies supply
chains by using streamlined software and custom-made
solutions for your business type. BigShip hasn’t been
deterred from providing technological advancements with a
multi-functional platform, as well as quick customer
support services and insurance coverage, which is now
required.
BigShip’s innovative logistics platform helps clients move
their shipments at lightning speed. Swati says, “Technology

is the key to our success.” Tech features ensure real-time
tracking, online order bookings, calculating rates, data
management, bulk order processing, etc. “Thanks to
technology, we are expanding at a fast pace and anticipate
providing the same level of service to our 20,000+ satisfied
customers,” says Ankit.
BigShip Boosts
Swati explains the immersive benefits of their various
services, stating that they serve various classes of business
owners by providing the best-in-class, premier shipping
experience for all social sellers, marketplace sellers, shop
owners, and high-volume eCommerce. BigShip has never
focused on a single industry, tailoring its growth plans to
market demand. Fast Moving Consumer Goods, Garments
and Textiles, Furniture, Electrical and Hardware, Healthcare
and Medical Equipment, Household Items, Cosmetics,
Ceramic and Sanitary, Handicrafts, Automobiles, and
Industrial Goods are some of the industries it serves.
BigShip is a pioneer in B2B, B2C, D2C, and cross-border
aggregation.
Swa Mi al, CEO and Ankit Jain, Director
In addition to it, BigShip offers B2C and Cross Border
Shipping services to clients considering the following
USPs:
• Integrated SaaS-Based Platform.
• Listed Carriers under a solid platform.
• Small, Big, and Heavy Shipments.
• Real-Time Tracking and COD Facility Available.
• PAN India Coverage and Accessibility across 150
Countries.
• Industry Best Rates.
• Door-to-Door Services.
• Dedicated Account Managers.
• Next Day Remittance, On Request.
• 100% Third Party Insurance.
“We always work on a customer-centric approach, and
that’s why customer handling is the key to BigShip’s
success,” says Swati, while Ankit says, “We take care of
our clients throughout the entire shipping process.”
Pacemakers Ms Swati and Ankit have their expertise and
proficiency, possessing immense experiences in the
industry, which gave rise to the foundation of BigShip.

Determined, energetic, and career-minded professional with
over a decade of extensive experience adding value to
BigShip, Swati has been involved in strategizing
exceptional and first-class success track for the organization
after gaining a series of experiences in eCommerce business
across multiple industries such as shoe designing,
handicrafts, and e-commerce. She is leading and guiding
various operations, digital media, and marketing teams to
achieve global recognition for the company.
She is an MBA graduate of Cardiff University, where she
was a scholarship recipient, and she also has an engineering
degree. Her brief experience with the Tesco supply chain
(UK) provides her with international exposure to supply
chain risk management. She also worked with embedded
systems at Intel India during her engineering career.
She finds inspiration in Ankit Jain, who has over a decade
and a half of experience in e-commerce and digital
marketing services. BigShip has grown enormously in the
last two years due to his vast experience with e-commerce
platforms. With roots in Delhi-6, his core business values
are very strong and instilled. Doing a business is a journey,
and with his fair share of failed and successful start-ups, his
vision for making BigShip a true “Big-Ship” is impressive.
Every person has a unique story. Every individual has a
motivating factor distinct from the rest of the world; even if
the motivation is similar, the way tasks are completed
makes all the difference in the journey and the struggle.
“Our path was also not crisp and clear, as we feel is similar
to everyone who dared to dream, but it builds if you keep
going,” Ankit and Swati say in unison. The key is not to
stop too soon; there are endless possibilities and problems;
whether you see the glass as half full or half empty is all
that matters.
Speaking of their journeys, the lessons they learned from
their previous businesses and industries inspired them to
create BigShip. Logistics isn’t easy, and they want to make
it easier for the average person. “Simplifying logistics is the
only mission and goal we swore by when we dreamed of
BigShip, and we are still on the same path to make it easy
for anyone from 16 to 50,” says Swati.
BigShip Simplifies
Every business is built around the concept of ROI. This is
the owner’s gross profit after deducting all expenses from
each transaction. Logistics business’s large part can make or
break it because it accounts for a significant portion of the
total cost throughout the entire cycle. Each return order in
the eCommerce cycle is a calculated expense. The ability to
reduce this return percentage while increasing delivery
performance is a game changer in the logistics industry.
Many external factors that could increase the return rate in
the early years, when logistics were not advanced, are now
available at a click of a mouse. Combining these factors and
informing the client of the likelihood of a return rate for
that specific order based on weather conditions, the buyer’s
purchasing behavior, spending challenges in the city, and
others to make the client artificially intelligent will be a
game changer.
Major changes are taking place as BigShip adopts a more
modern, systematic, and technological approach. Swati
says, “Working with us, where all of their data is available
with a single click, enables new business owners to gain
clarity and confidence. The idea is to tailor our offering to
the client’s availability and working hours.” Stability will
not help you stand out from the crowd; instead, it will
increase market monotony.
Speaking about the challenges, Ankit says there is a nature
in job seekers focused on changing market dynamics.
People are no longer content with earning the basics of
Roti, Kapda, and Makaan (food, clothing, and living) but
instead seek luxury in their line of work. Employees are no
longer viewing their jobs as a means of survival. As a
result, every company’s ‘employee hunting’ process has
become more difficult. Human learning is also becoming
scarce as workplaces become more tech-oriented. As a
company grows, the basic principles under which it
operates should ideally be part of every employee’s core are
absent. These are the two most significant challenges that
every company faces, not just BigShip.
BigShip Delivers
To address this, BigShip started by creating interactive
toolkits and sessions for employees, which keeps the
learning process going and the overall process human. This
not only keeps employees interested in expanding their
knowledge, but it also keeps them invested in the
institution’s improvement. “We also encourage internal job
postings and employee appraisals to keep people motivated
and to help them grow as the company grows,” says Swati.
“Enjoy your path and avoid the rat race known as
competition,” is one piece of advice to aspirants wishing to
venture into Shipping Industry, suggests Swati and Ankit.

Competition is a nebulous concept that means different
things to different people. “I believe that every CEO or
aspiring entrepreneur should compete with themselves first
and foremost, rather than with the outside world—yes, there
may be a sense of competition in taking someone else’s
learning and guidance,” she says.
Every month, BigShip tracks its numbers and pushes itself
to develop strategies for improvement and growth.
“Everything that happens around me gives me ideas and
knowledge. We are our competition, while trite, is true,”
says Ankit. “I always advise to not just follow, but chase
your dreams and never ever get scared of failures or
rejections.” One win may open one door at a time, but a
failure opens many doors where you know what went
wrong, and there is a 99% chance that the last failure will
bring you better success and result in your inhibitions.
Money follows once you do things right.
The world’s full of opportunities. “It won’t stop until you
stop it for yourself–so live it and keep dreaming; chase your
dreams is the only formula–dreamers are the only achievers
I’ve seen,” he says.
On envisioning BigShip’s future, he says they’re now a
team of over 60+ achievers who have grown faster than in
the previous year. “With more than 10,000 satisfied
customers, our goal is to multiply these numbers in the
upcoming years,” he adds.
“We are focusing on improvised and varied shipping
services to expand operations, company revenue, the
number of sellers, and the quality of services offered
globally as we launch our global services, which include
cross-border services. We look forward to enhancing our
technology so that our customers get the best shipping
experience with BigShip,” says Swati.

The FTL Leader Fostering Domestic Multimodal Logistics Solutions
Mr Krishan Kumar Agarwal
Managing Director
CJ Darcl Logistics Limited
CJ Darcl Logistics, a leader in
Full Truck Load, employs an
asset-right model with a robust
network of Eight lakh trucks
through trusted vendors and
owns a diverse ﬂeet of 990+
vehicles and 1350+ containers.

What makes a company supreme? More than
profits, turnover, and net worth, the most
important factors are customers’ satisfaction,
trust, recommendations, employee empowerment, and
awards the company receives that make it supreme.
CJ Darcl Logistics Limited presented with numerous
awards by several renowned organizations, the company’s
Managing Director, Mr. Krishan Kumar Agarwal, is
proud on the company’s achievements and feels honored to
share the following list :
*2023 Outstanding Contribution in Logistics at the 10th
EPC World Award.
*2023 Excellence Award (Green Supply Chain Company)
by ASSOCHAM.
*2023 Best Multimodal Transport and Logistics Company
by DDP Publications Private Limited at India Cargo
Awards, 2023.
*2023 Certification as a Great Workplace by Great Place to
Work Institute, India.
*2022 Award for partnering and driving sustainability and
innovation by Pepsico.
*2022 Certification as a Great Workplace by Great Place to
Work Institute, India.
*2021 Award in Container Logistics – CFS, ICD, Rail &
Logistics Park at the CII Scale Awards, 2021.
*2021 The Best Brands 2021 by the Economic Times.
*2021 Most Trusted Logistics & Transportation Company
of the Year Award at the Nation’s Business Pride Awards
2021, organized by Topgallant Media.
*2020 Exemplary Position under the Road Transportation
Category at the CII Scale Awards by the CII and the CII
Institute of Logistics.
*2019 Exemplary Position under the Road Transportation
Category at the CII Scale Awards by the CII and the CII
Institute of Logistics.
*2019 The 25 most trusted logistics companies in India by
The CEO Magazine.
*2019 Best Performer of the Year (2018-2019) by Godrej
Consumer Products Limited.
*2018 Most Innovative Logistics Provider of the Year by
NASSCOM, CSCMP and SIMM.
*2017 7th Supply Chain and Logistics Summit &
Excellence Award.
*2017 Most Valued Transportation Partner by Jamshedpur
Continuous Annealing and Processing Company Private
Limited (JCAPCL), a Joint Venture company of Tata Steel
Limited and Nippon Steel Corporation.
The Supremacy Benchmarks
The reason behind this supremacy, according to Mr.
Krishan Kumar, is, “Our employees are key to the success
for our business.”
CJ Darcl has always been an employee first organization
and testimony of this is the fact that a large volume of the
employees has been associated with the organization for
over two decades now therefore makes them well versed
with the market requirements.
CJ Darcl believes in the philosophy of ‘humanizing
efficiency’, which is at the heart of improving the resilience
of end-to-end supply chains. “This philosophy emphasizes
embracing new technologies and innovation while keeping
the human touch at the core of our business,” insists
Krishan Kumar, whose early interest in his family's
business led to the remarkable expansion of CJ Darcl
Logistics. In the 1960s, when ethical issues marked the
transport sector, he seeded transparency and loyalty. With
initial bank funding, CJ Darcl started its transportation
journey with a contract from Digboi Refinery. Over the
years, the company, formerly Darcl Logistics, grew
significantly to CJ Darcl Logistics, focusing on operational
efficiency and a low-profit margin strategy, earning a strong
reputation in B2B ventures.
The company also places great importance on talent
development and employee welfare. By investing in skill
enhancement programs and creating a positive work
environment, CJ Darcl Logistics nurtures a highly skilled
and motivated workforce. This commitment translates into
better service delivery and overall customer satisfaction.
Notably, CJ Darcl Logistics has been certified as a Great
Place to Work for the past two consecutive years,, and it
takes pride in its long-serving employees who have been
5 Supreme Companies in Logistics

associated with the organization for more than two
decades.
In addition to its business operations, CJ Darcl Logistics
actively engages with local communities through various
corporate social responsibility (CSR) initiatives. From
supporting education programs to contributing to hospitals
and animal shelters, the company strives to make a positive
impact and establish itself as a responsible and caring
corporate citizen.
Transformational Leadership
The logistics landscape is continually evolving. To ensure
that the company remains adaptable and ahead of industry
trends, CJ Darcl is strategically focused on improving
logistics costs, closely monitoring competitors, and
leveraging its extensive reach and generational experience
in the unorganized road transport sector. Key success
factors include service quality, reliability, competitive
pricing, and staying attuned to industry trends to address
customer requirements promptly.
The growth strategy involves
Ÿ FTL transportation leadership,
Ÿ Accelerated multimodal business growth,
Ÿ New venture strengthening, and
Ÿ Becoming a total logistics provider.
CJ DARCL Logistics has made significant investments in
specialized containers, emphasizing sustainability. It’s
executional strategies include customer retention, brand
building, diversified multimodal solutions, and adapting to
regulatory changes.
Nurturing factors like diversified revenue streams, cross-
selling, skilled human capital, innovation, technology, and
process efficiencies are paramount for sustained success in
the dynamic logistics industry, believes Krishan Kumar,
whose leadership style is recognized as a driving force
behind the company's achievements. Shedding light on the
same, he says that leadership is not just about creating a
vision but about inspiring people to follow it because of its
ability to transform and better the company and its people.
Through strong communication skills and an in-depth
understanding of their team, a leader can fulfil their goals
despite the obvious challenges of resistance to change, a
change in market dynamics, etc. Like any other industry on
the cusp of a transformation, leaders in the logistics
industry must adapt, innovate, change, and even delegate to
keep abreast with the ever-changing landscape.
Techno-Beating Cores
The essence of logistics lies in seamless SCM and efficient
delivery mechanisms. To keep providing excellent service
24*7*365 days, CJ Darcl Logistics, a leader in Full Truck
Load, employs an asset-right model with a robust network
of Eight lakh trucks through trusted vendors and owns a
diverse fleet of 990+ vehicles and 1350+ containers.
The company excels in end-to-end project solutions,
utilizing a dedicated team for route survey, optimization,
and project management. The company uses advanced
technology, including GPS and sim-based tracking, to
enhance vehicle identification and improve delivery
mechanisms. The company has also established a call
centre service for any query or information related to the
company to strengthen its communication with external
stakeholders, customers, vendors, and partners.
CJ Darcl has also integrated SAP S/4 HANA for finance, a
Transport Management System for operational
efficiency, a Warehousing Management System for
inventory control, and various software applications for
holistic organizational functions.
Sharing their core services, Krishan Kumar says, “We are
one of the leading domestic multimodal logistics solutions
companies in India, with market leadership in FTL vertical
in terms of revenue for Fiscal 2023. Our logistics services
with multimodal capabilities across verticals include
(I) Road/FTL transportation;
(ii) Rail/multimodal transportation;
(iii) Warehousing and distribution (“W&D”) and integrated
logistics solutions (including project logistics, third-party
logistics (“3PL”) and freight forwarding); and
(iv) Other services (including air cargo transportation and
shipping/coastal transportation).”
“We have Pan-India operations covering 5,200+ locations
through our network of 187 branch offices as of March 31,
2023.”
A Distinctive Asset Right Model
The key differentiator distinguishing CJ Darcl Logistics
from its competitors is its end-to-end logistics solutions
customized to their customers' needs. The organisation is
authorised to book air cargo across major airlines operating

in India. It invested hugely in getting
special multi-dimensional containers per
the client’s requirements. Providing
dedicated and Multiuser Warehousing
facilities and availability at different
strategic locations helps organizations plan
their storage with last-mile delivery options
by opting for Contract Logistics. These are
also the USPs that uplift the company
among its competitors. CJ Darcl
strategically works on the Asset Right
Model, which reduces the company's
liability.
CJ Darcl has achieved remarkable success.
Some of its major projects include
Ÿ Project: NPCIL Kudankulam.
Ÿ Project: Chenab Rail Bridge.
Ÿ Project and Material: GIRDER SHIFTED TO PUNE
METRO & CHENNAI METRO SITE.
Ÿ Project and Material: ISRO CRANE MOVEMENT
TO TALCHER SUPER THERMAL POWER
STATION.
Ÿ Distance covered: ISRO THIRUVANTHAPURAM,
KERALA TO ANGUL, ORISSA (1950 Kms).
Ÿ Project and Material: PROJECT FOR DEDICATED
FREIGHT CORRIDOR, Wooden sleeper.
Ÿ Project and Material: IMPORT of HEAVIES
BREAKBULK - power plant equipment.
In the realm of logistics, technology plays a pivotal role in
enhancing efficiency. Sharing his experience on the same,
Krishan Kumar says they actively promote a ‘technology-
first’ culture to scale the business efficiently and improve
the customer experience. “We are transitioning from
traditional operations to technology-based practices to
expedite technology adoption.” This proactive approach
prepares them for scaling their business while enhancing
the experiences of their customers and business partners.
“By investing in advanced technologies, we position
ourselves to venture into logistics-tech businesses and
further expand our capabilities and offerings.”
Pursuing Perfection to Conquer the Future
CJ DARCL Logistics have a strategic intent to advance the
development of their technology systems. To achieve this,
they intend to automate major processes within their
businesses further, leading to improved process efficiency,
enhanced asset productivity, cost reduction, and delivery of
a distinct and valuable proposition to our customers. Their
strategic focus involves leveraging a cloud-based platform
to improve operational efficiency and responsiveness to
evolving customer demands. The company intends to
employ various process improvement tools and techniques
to achieve and sustain progress. “Our decentralized
operations spanning 187 branch offices will become
centrally digitized by leveraging technology, which will
further improve the operational efficiencies,” informs
Krishan Kumar.
In keeping with its agile, responsible, collaborative and
customer-centric principles, CJ Darcl aims to become
India's no.1 Total Logistics service provider.
Krishan Kumar says they are committed to reflecting high
standards of environmental, social and governance (“ESG”)
corporate behaviour as they believe it enables long-term
sustainable growth. They endeavour to provide solutions
with a reduced environmental footprint, allowing our
customers to achieve sustainable development objectives.
They strive to achieve a target of ‘zero accidents’ toward
hired and owned fleets.
In 2023, CJ Darcl agreed on advanced fleet and driver
safety solutions, including installing devices to monitor
driver and fleet behaviour. Further, it has a dedicated
integrated management system team to watch and discover
the root cause of accidents, suggest preventive action, and
implement it. “We believe that our customer-centric
approach, valuing relationships with our business partners
and relying on our management’s experience, has led to our
growth over the years,” he concludes.

Industry Elucidation
he fact that we can enjoy topical mangoes in US, Apples in Gulf, Kiwis in
TIndia and Saffron in Africa, is simply possible due to the well-organized
transport and trading that happens worldwide. Gone are the days when people
used to travel far of places to taste the regional specialities. Today with the
international trade and modern transport and logistics industry huge quantities of
material and goods are shipped across the continents.
All the four main modes of transport- air, water, road and railways have facilitated
the transportation of people and goods as well. With the steady progress in the means
of transportation with larger size and capacity ships, aircrafts, road carriers and
locomotives, the shipment became easier, safer and faster to be sent not just
domestically but across the world. As we well deeper into the developments in this
sector, we will be amazed to identify the phenomenal influence, role and impact of
the technologies in today’s transport and logistics sector.
Logistics Process Automation (LPA)
The scientific method of using machines in various industrial segment has expanded
in logistics sector as well. Logistics automation refers to the use of technology like
machinery and logistics software to improve the efficiency of logistical processes
from procurement to production, inventory management, distribution, customer
service, and recovery. It involves three main ways in automating the manual process.
• Intelligent character recognition for paperless invoices.
• Artificial Intelligence for shipment scheduling and tracking.
• Predictive Analysis in supply and demand planning.
Robotics
Robotics is becoming increasingly important in the global logistics industry. Robots
are being used for a wide range of tasks, from moving and sorting goods in
warehouses to autonomous delivery of goods on the road. The benefits of robotics
include increased efficiency, cost savings, and improved safety. One example of this
trend is the deployment of robotic forklifts and automated guided vehicles (AGVs) to
move goods around warehouses. Drones are also being used for inventory
management and delivery. As the technology continues to evolve, we can expect to
Exploring
Technologies
Logis cs
Global Transport
and
INDUSTRY
the
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see more and more robots being used in the logistics
industry, transforming the way goods are moved around the
world.
Big Data and Data Analytics
Big data and data analytics are changing the logistics
industry very rapidly. By analysing vast amounts of data,
companies can optimize their operations, improve customer
service, and reduce costs. For instance, data analytics can
be used to develop more efficient delivery routes, track
demand patterns, and identify potential problems before
they occur. Predictive analytics can also help companies
avoid costly downtime by monitoring equipment data. With
the growth of data, logistics companies are increasingly
turning to advanced analytics tools to gain even greater
insights into their operations.
Cloud Computing
Cloud computing is having a significant impact on the
global transportation and logistics industry, enabling
companies to streamline their operations and enhance their
customer service. By moving their operations to the cloud,
logistics companies can access a range of powerful tools
and services, including real-time tracking, route
optimization, and inventory management.
One of the major benefits of cloud computing is the ability
to centralize data and operations, providing companies with
a single source of truth for their entire supply chain. This
can improve efficiency and reduce the risk of errors and
delays. Moreover, cloud-based solutions can be accessed
from anywhere, making it easier for logistics companies to
collaborate with their partners and suppliers around the
world.
Overall, cloud computing is transforming the transportation
and logistics industry, providing companies with the tools
they need to stay competitive in an increasingly complex
and fast-paced environment. As the technology continues to
evolve, we can expect to see even more advanced cloud-
based solutions being developed to further enhance the
efficiency and effectiveness of logistics operations.
Warehouse Automation
Warehouse automation is rapidly transforming the logistics
industry, improving efficiency and reducing costs for
companies of all sizes. By automating tasks such as
inventory management, picking and packing, and shipping,
companies can speed up their operations, minimize errors,
and reduce labor costs. Automation technologies such as
conveyor systems, automated storage and retrieval systems
(AS/RS), and robotic systems are increasingly being
adopted by companies looking to gain a competitive edge in
an increasingly complex and fast-paced market. With the
growth of e-commerce and the need for fast and accurate
delivery, warehouse automation is set to become an
increasingly important part of the logistics industry in the
years to come.
Artificial Intelligence (AI)
Artificial Intelligence is driving the logistics industry,
providing companies with powerful tools to optimize their
operations and improve customer service. AI can be used to
predict demand, optimize delivery routes, and improve
warehouse operations. AI-powered chatbots and voice
assistants can also provide customers with personalized and
efficient support. Furthermore, machine learning algorithms
can be used to identify patterns and anomalies in logistics
data, enabling companies to make data-driven decisions that
improve efficiency and reduce costs. As AI technology
continues to evolve, logistics companies are expected to
increasingly adopt AI-based solutions to remain competitive
in the fast-paced and ever-changing logistics landscape.
Blockchain Technology
Blockchain technology is disrupting the global logistics
industry by providing a secure and efficient way to track
goods and manage supply chains. By using a decentralized
ledger to record transactions, companies can reduce the risk
of fraud, theft, and errors in their logistics operations. The
technology also provides real-time visibility into the entire
supply chain, improving collaboration and reducing delays.
Moreover, blockchain technology can automate many
logistics processes, such as invoicing, payments, and
customs clearance, reducing administrative costs and
improving efficiency. As the technology continues to
evolve, we can expect to see even more advanced
blockchain-based solutions being developed, transforming
the logistics industry.
Empowering Logistics Industry
These and many more technologies have integrated the
operations, have unified the communication and have
streamlined the process making it feasible, trackable, cost-
effective and highly efficient. The system itself sends
periodic updates on the process stages keeping all the
concerned people in the loop. Apart from facilitating the
trade and enabling developments, this humble industry
offers promising careers to millions of people at varied
levels world over.

Rohith M
COO
DJ In inity Shipping
and Logistics
Shashi Kiran
CEO
DJ In inity Shipping
and Logistics

he prominent role of the shipping and logistics
Tindustry has greatly contributed to the growth and
development of modern businesses. This humble
tail-end of the business cycle brings the process to a
fulfilment, encompassing one of the most impactful and
fulfilling aspects.
Recent advancements in automation and technological
applications, innovations in product development, and
encouraging central government initiatives such as Make in
India have accelerated the scope of industries expanding to
international markets. As a result, the demand for seamless
logistics and freight forwarding solution providers has
steadily increased. Professional logistics organizations have
an organized network of facilities, offices, and systems,
with well-trained teams who facilitate the movement of
goods while keeping clients at both ends in the loop with
real-time updates, to ensure the timely and safe delivery of
consignments.
DJ Infinity Shipping and Logistics has established a
promising identity in the industry by perfectly providing
large-scale logistics solutions across various global
destinations via its fully equipped and advanced network.
Under the capable leadership of its CEO, Shashi Kiran,
and COO, Rohith M, the company is successfully
connecting business organizations with freight needs
anywhere in the world by effectively applying digitized
solutions and processes.
Building the Logic
DJ Infinity Shipping and Logistics was founded in 2019 by
a group of highly experienced corporate professionals with
decades of shipping and freight forwarding business
expertise with the goal of facilitating trade and logistics
solutions.
The company offers international shipping and logistics
services to its clients. DJ Infinity provides excellent
logistics and freight forwarding solutions thanks to its
global network and connections of trusted associates.
Facilitating International Trade
DJ Infinity Shipping and Logistics primarily identifies itself
as an international transporter capable of transporting
freight by sea, air, and rail. The organization is known as a
one-stop solution for all types of freight forwarding needs,
thanks to its expertise in all modes of transportation. The
company also serves as a freight forwarding intermediary,
providing logistics solutions to businesses all over the
world from and to India.
The intriguing aspect is that, despite not owning any ships,
aircraft, or other logistical vehicles, DJ Infinity offers
specialized freight forwarding solutions and acts as an
intermediary to connect the supplier and the buyer. "We
have our niche as far as specializations are concerned. We
deal mostly in agro-based products, chemical products, and
various non-chemical products," mentions Shashi Kiran.
Augmenting Businesses
Beyond the basic logistics services, DJ Infinity has
provided value additions through advanced systems that
allow business enterprises to receive real-time updates on
material movement. This allows them to plan their
processes accordingly and keep their end clients informed
of developments. The organization's policies of
transparency and honest dealings have enabled businesses
to develop greater control over their deliveries and
increased the organization's credibility.
DJ INFINITY SHIPPING
AND LOGISTICS
Gateway to Global Business Frontiers
Companies in Focus

Visionary Catalysts
Under the resounding leadership of both Co-founders,
Shashi Kiran and Rohith, the journey of DJ Shipping and
Logistics has been on an impressive ascent. Working in the
industry, Shashi Kiran has a diverse experience of more
than 20 years in the international freight forwarding
industry, and he has witnessed the disparity in the logistics
sector in this time of trade growth by leaps and bounds.
Shashi Kiran founded the company to bridge the gap with
the best logistics and freight forwarding solutions that will
ensure a smooth transition of goods, enabling efficient trade
across international destinations.
As the COO, Rohith supplements the organizational
leadership. He is an expert logistics professional with an
MBA in Logistics and Shipping and more than 12 years of
experience in planning, researching, and managing the
entire logistics solution process. Through their domain
expertise and extensive network of channel partners and
associates, they have been instrumental in the development
of innovative solutions.
Teaming Technologies
The need for safer and faster goods transition has been
enabled by modern facilities and solutions, increasing the
importance of logistics in businesses. The advanced
tracking system of GPS-enabled chips and codes has
enabled executives in all DJ Infinity offices to track and
update the status of the same. Modern software applications
have aided teams in organizing data, processing it, and
developing predictive analytics for better business
forecasting and decision-making.
Not only does the company have digitized client operations,
but it also uses digital marketing as the most important tool
to connect with clients all over the world from its global
headquarters in Bangalore. Rohith states, "Technology tools
and digital marketing have been the two most important
aspects of our operations. We believe that the kind of
marketing for shipping solutions and FMCG products is no
different. Both aspects depend on the amount of user data
that gets collected on various platforms. All kinds of
marketing and advertising depend on the actionable
intelligence collected from those data. We also source user
data from the Chamber of Commerce and various other
sources before we market our solutions in the industry.”
The company only requests personal information when it is
absolutely necessary to provide a service to a client.
It collects it legally and fairly, with the client's knowledge
and consent. It also informs the client as to why it is
collecting the information and how it will be used. DJ
Infinity Shipping & Logistics only keeps collected
information for as long as it is required to provide the
requested service to the client.
The company will protect the data it stores using
commercially acceptable means to prevent loss and theft, as
well as unauthorized access, disclosure, copying, use, or
modification. Except as required by law, it does not publicly
or with third parties share any personally identifying
information.
Surfing Over Challenges
DJ Infinity's journey had been fraught with difficulties.
Soon after the company was founded, the global business
ecosystem was nearly destroyed by a pandemic outbreak.
However, the organization did not break, but instead
handled the situation professionally. It was able to secure
business even during the pandemic's difficult times and
achieved a significant turnover in the first fiscal year. This
was only possible because of the two intelligent and spirited
leaders' expertise and experience. They accepted the
challenge of establishing a successful freight forwarding
solution provider and confronted the problems that arose.
Wisdom Perspectives
Speaking as advice to the budding industry professionals,
Shashi Kiran asks the young entrants to be open to learning
the systems and industry practices. He says, "Understand
the importance of the logistics function for the client fully.
Then you will be able to amplify your services and innovate
the offerings.”
Rohith, who holds diverse experience asks to be honest and
prompt in the communication process. It should be swift
DJ In inity provides excellent
logistics and freight forwarding
solutions thanks to its global network
and connections of trusted associates.

with customers, vendors, associates, and colleagues. He
credits the importance of building values that impact the
growth of the business. Rohith states, "Be focused,
organized, and quick in your communication and keeping
turn-around time to a very minimum. Your enthusiasm and
promptness will earn customer confidence and build trust in
the logistics sector. Remember this.”
Leaping Ahead
DJ Infinity Shipping and Logistics has a vision that states,
'To become a competitive service provider in the
international market by providing quality service with state-
of-the-art technologies.' In its three years of operation, the
company has made a name for itself in the business
ecosystem.
Despite the pandemic situation, the company was able to
achieve a turnover of four crore rupees in the first fiscal
year and grew by 50 percent by the following fiscal.
This fiscal year, management intends to break all previous
records and grow more than the previous two years
combined. Its mission is to provide the best and most
efficient solutions to customers while also providing
personalized attention to its global partners.
DJ Infinity and Shipping intends to expand its business
operations in the coming years to meet rising global
demand from around the world, as well as to acquire more
clients, which will help the company grow exponentially.
"The industry is on the verge of rapid growth, and we
believe that we can take very good opportunity of that. We
want to incorporate more technology in our solutions and
become one of the most tech savvy freight forwarding
solution provider in the world," concludes Shashi Kiran.
For further information and details, you can contact Shashi
Kiran, on the number – 9900591103 and/or Rohith M, on
the contact number – 9108261425. You can also put your
inquiries at csd.blr@dj-shipping.com, and/or sales.blr@dj-
shipping.com.

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