The 5 Most Visionary Leaders Ruling the Business Industry.pdf

Vol 03
Issue 01
2024
The Rule
How the Visionary
Leaders are Ruling
the Industry?
The Most
Visionary
5
www.insightssuccess.in
DillepSingh
Tomaar Leading ProV
Interna onal's Expansion
Leaders
Ruling the
Business
Industry
The Game
Future Dreamers
Disrup ng the
Global Business
Dynamics
Dillep Singh Tomaar,
President and Business
Head for India, Srilanka,
and the Middle East
ProV International

The Most
Visionary
5
Leaders
Ruling the
Business
Industry

FUTURE’S BUSINESS
HORIZON TRANSFORMERS
Editor’s Note

n the dynamic landscape of the business industry,
Ivisionary leadership serves as a guiding force that
propels organizations toward innovation, growth, and
sustained success. Visionary leaders possess a rare blend of
foresight, creativity, and strategic acumen, enabling them to
anticipate trends, navigate challenges, and inspire teams to
achieve ambitious goals.
At the helm of visionary leadership are individuals who not
only excel in their respective fields but also demonstrate a
deep commitment to driving positive change and shaping
the future of their industries. These leaders possess a clear
vision of where they want to take their organizations and
possess the ability to inspire others to share in their vision.
Visionary leaders are characterized by their ability to think
outside the box, challenge the status quo, and embrace
innovation. They are not afraid to take calculated risks and
explore new opportunities, even in the face of uncertainty.
By fostering a culture of creativity and experimentation,
they empower their teams to push boundaries and drive
meaningful progress.
Furthermore, visionary leaders are adept at building strong,
collaborative teams and fostering a culture of trust, respect,
and accountability. They recognize the importance of
diversity and inclusion and strive to create environments
where everyone feels valued and supported. By harnessing
the collective talents and perspectives of their teams, they
are able to tackle complex challenges and drive impactful
change.
In addition to their strategic vision and leadership prowess,
visionary leaders also possess a strong sense of purpose and
a commitment to making a positive impact on society. They
understand that business success is not just about generating
profits but also about creating value for stakeholders,
contributing to social progress, and addressing pressing
global challenges.
The visionary leadership is essential for navigating the
complexities of the modern business landscape and driving
sustainable growth and innovation. By embodying the
qualities of vision, creativity, collaboration, and purpose,
visionary leaders play a crucial role in shaping the future of
the business industry and driving positive change on a
global scale.
In the following pages of this Insights Success India’s
exclusive edition titled, “The 5 Most Visionary Leaders
Ruling the Business Industry,’ you will witness the
enchanting stories of such five chieftains of their respective
organizations, who are transforming the business horizon
with their guiding light. Get illuminated!

CONTENTS
Cover Story
08
DillepSingh
Tomaar Leading ProV

Profiles
20
Articles
Bharat Malhotra
Commi ed to the Human Aspect of the Law Measured
in Lives Touched and Hope Restored
20 24
32
36
24
32
36
Rajat Khatri
Suraj Khatri
Tariq Siddiqui
Turning Water Solu ons Providers' Innova ons into Mass Adop on
The Rule
How the Visionary Leaders are Ruling the Industry?
The Game
Future Dreamers Disrup ng the Global Business Dynamics
16
28
16
28
A Transcendental Visionary Transforming UAE’s EdTech via Tutor Doctor
Revealing Secrets to A ain Joy with Happy Life Architecture

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MARCH, 2024
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Team Leader
Sr. BDE Gayatri Borkar
Vol 03
Issue 01
2024
The Rule
How the Visionary
Leaders are Ruling
the Industry?
The Most
Visionary
5
DillepSingh
Tomaar Leading ProV
Leaders
Ruling the
Business
Industry
The Game
Future Dreamers
Disrup ng the
Global Business
Dynamics Dillep Singh Tomaar,
and the Middle East

Featuring Brief
Company
Rajat Khatri is the Data Analytics Leader, Author, Mentor,
Coach, and Founder of Happy Life Architecture, where, with an
unending passion, he helps Corporate Employees, Students and
Teachers in living a happier life.
Partnered by Bharat Malhotra, Tritent Legal LLP provides
clients with a constant legal support on all aspects of their
business activities.
Dillep Singh Tomaar has developed and established business of
large turnkey solutions and services in the Domestic and
International Markets.
Rajat Khatri,
Founder and Happiness
Coach
Bharat Malhotra,
Partner
President and
Business Head
Happy Life Architecture
Tritent Legal LLP
ProV International
Despite starting his career in audit, Suraj has always had a passion
for education and is now working as Head of Operations with
Tutor Doctor.
Suraj Khatri,
Head of
Operations
Tutor Doctor,
UAE
Tariq Siddiqui, the Chief Strategist at TSAS, is a highly skilled
professionals having diverse industry experience with a pragmatic
approach to solving complex problems.
Tariq Siddiqui,
Chief Strategist
TS Advisory
Services (TSAS)
The Most
Visionary
5
Leaders
Ruling the
Business
Industry

To ‘lead by example’
was a guiding
principle ins lled in
me by my father.
Dillep Singh
Tomaar Leading ProV
Cover
Story

and the Middle East
ProV International

The 5 Most Visionary Leaders Ruling the Business Industry
One of Dillep's standout qualities is his adeptness at
leveraging networking and business development acumen
to turn around underperforming business accounts and
engagements. His strategic insights and hands-on approach
have earned him a reputation for building credibility with
executive teams and staff. Dillep's track record speaks
volumes about his ability to transform challenges into
opportunities and drive tangible results in the competitive
landscape of the IT industry.
Foresight and Strategic Thinking
By anticipating future trends and challenges, Dillep doesn’t
simply react to change; he actively predicts it and develops
strategies to capitalize on opportunities or mitigate risks. He
deeply understands the tech industry, team ProV's
capabilities, and the broader macro environment.
As a global technology consulting firm under Dillep’s
direction, ProV International drives digital transformation
by providing strategic IT consulting services and helping
businesses develop, implement, and manage their
technology investments effectively.
By setting ambitious yet achievable goals, visionary leaders
like Dillep paint a clear picture of the future state and set
challenging goals that motivate their teams. These goals are
grounded in reality and have a clear roadmap for
achievement.
This roadmap reflects Dillep’s journey. Initially, he wanted
to join the Defence Forces or the IT world. “Since my elder
brother joined Defence, I opted to enter the IT field,” quips
Dillep.
For better or worse, there is something very satisfying about
creating something new. Dillep believed when he was
coding that every day, he was a bit smarter than the day
before, and this process of self-improvement was very
gratifying. “The challenges in this industry that you face
every day somewhat defined and shaped my career.”
Whether in software engineering or business development,
you constantly fight challenges and extinguish fires daily.
“And that attracted me, and I still live it.” The bigger the
challenge, the more interesting it is. Perhaps that is also
why Dillep was nicknamed a firefighter who could turn
around an underperforming program, account or region in
his erstwhile organisations. The continuous process of
getting things done is very motivating, says Dillep.
hen we think about how the most visionary
Wleaders like Dillep Singh Tomaar are ruling the
global business industry? We find that Dillep is
doing it through a combination of traits.
As the President and Business Head for India, Sri Lanka,
and the Middle East at , Dillep deeply
ProV International
understands market trends, emerging technologies, and
shifting consumer behaviours. He brings a wealth of
experience and strategic vision to his role in developing and
establishing business ventures, particularly in large turnkey
solutions and services within domestic and international
markets.
With a keen focus on various sectors, including Banking
and Insurance, Government, Mining, Manufacturing,
Services and Oil and Petrochemicals, Dillep has
demonstrated his proficiency in overseeing all aspects of
business management, sales, business development,
operations management, and strategy within the IT industry.
Dillep has been at the forefront of organizations throughout
his career, showcasing his ability to navigate rapidly
changing environments with finesse. He is recognized for
his collaborative approach to business, serving as a reliable
and effective partner in driving growth and success. Dillep's
exceptional communication skills have played a pivotal role
in spearheading the establishment, development, and
stabilization of businesses across different regions globally.
I believe in trea ng all team
members with fairness,
respect, and inclusivity,
regardless of their background,
iden ty, or posi on within the
organiza on.

In short, the gratiﬁcation of overcoming an obstacle has
always been Dillep’s greatest motivator, whether it was in
studies, games or a job. “For example, math has never been
my best subject, but I opted to take that in college, even though
it was not required for my major. I wanted to prove to myself
that I could do it.” The course wasn’t easy, and Dillep spent
many nights studying late and passed it with a University
Position. The accomplishment of exceeding challenging goals
drew him to the dynamic environment of IT.
The other factor was leading, helping and mentoring a team.
Dillep says, “To ‘lead by example’was a guiding principle
instilled in me by my father … he always said, “Don’t preach
what you can’t do.”
It has always excited Dillep immensely to help and guide
others in framing strategies and steer them in a direction which
would yield quicker results for them, even if, at times, it
resulted in giving him no recognition.
“However, seeing the smiles on their faces and the respect in
their eyes is my award enough, and I never expected anything
more than that,” says Dillep, smiling himself.
Finally, the most important factor that Dillep believe in is
interest. He has always been interested in and good at abstract
logic since childhood. Working as a part of a team can be a
gratifying experience. Many people imagine writing software
for IT is a very lonely job, but they can’t be farther away from
the truth. “Whether it is in Business Development or software,
every department in our dynamic industry demands
teamwork.” In reality, software or business development teams
thrive through communication. “We talk to each other all the
time discussing problems, reviewing each other's work,
suggesting improvements in strategies and learning new
things.”
The earlier three aspects and passion for what he does helped
Dillep step into this environment. “They shaped me into what I
am today,” he states.
Innovation and Experimentation
Dillep has emerged as one of India's most innovative tech
consulting personalities. Sharing the guiding philosophy, he
says guiding principles are like lighthouses. “They show us the
true path and guide us through our darkest storms. I am no
exception, and my guiding principles are fairly
straightforward: respect for people, striving for competency,
hard work and eﬃciency, accountability and taking
responsibility for whatever you do, and being committed to
clients.”

Each of these principles, while being interdependent, is also
interconnected and has helped him immensely in fostering
professional success.
Dillep adds, “My philosophy is: Be a rational, thinking
person and believe in your feelings.”
Whatever situation one is in, think it through before acting.
Every problem has a solution. On the work front, analyze
business situations before developing strategies. “I begin
my day very early, reach the office when it is still dark, and
devote the first two hours to thinking about various
situations, issues, and problems facing me before acting on
the same.”
“Finally, believe in your feelings. Please do not get me
wrong. I believe in measuring almost everything, but the
results should be considered informational, not quantitative
analysis for business decisions made solely by numerical
calculation.”
“I believe that even with all the extensive data, it is inferior
to the human brain. Making a ‘gut’decision based on the
instinct of one single but vital factor might well be decisive,
and a computer might never consider it. We have seen that
Big Data and certain programs might produce accurate
results 92.5 per cent of the time. For the remaining seven-
point-five per cent of the time, the results were still 100 per
cent inaccurate.”
“What I am stating is the brain is a better device than a
computer or maybe the better computer of the two, and
‘gut-feel’should not be ignored while making managerial
decisions even after considering all the information that
can be obtained,” says Dillep, whose leadership style is
often recognized as a driving force behind his
achievements.
Leading with Vision and Teamwork
Dillep says his approach towards leadership has always
been transparency, clear communication and effective
delegation. “I encourage an open-door policy and am
always available for my team and any discussion. I believe
in setting clear expectations, assessing team members'
skills, and empowering them to make decisions and take
ownership of their work.”
By doing it, Dillep not only instils confidence in them and
prepares them for further growth in their career, but he also
subtly shows them the importance of being accountable for
their work. “I greatly support fostering a culture of
continuous learning and growth. I invest in my development
and seek opportunities to improve my skills and knowledge.
I encourage my team members to do the same and provide
them with the necessary resources and support to enhance
their professional growth.”
“As I mentioned, clear communication with all my team
members removes half of my headache. I emphasized two-
way communication, providing regular opportunities for
team members to share their ideas, insights, and
perspectives.”
Dillep also believes that effective communication is not just
about talking but also about active listening and
understanding. He is a patient and good listener. Regarding
decision-making, he listens to people, collects all relevant
information, and sometimes provides the rationale behind
choices.
However, in times of exigency and urgency, Dillep makes a
decision and always stands by it.
He believes in leading by example, which allows him to
showcase what needs to be done, leaving little room for
doubt and getting everyone on the same page.
“I find this approach more direct, action-oriented, and
organized. Also, it gives me a sense of involvement and lets

my team know that the rules for everyone across the team
are the same.”
“I believe in treating all team members with fairness,
respect, and inclusivity, regardless of their background,
identity, or position within the organization.”
Collaboration and Empowerment
Dillep also ensures that opportunities for growth and
advancement are based on merit and potential rather than
biases or favouritism.
His approach to networking and building professional
relationships within the industry relies heavily on several
factors. “Though due to the extremely busy schedule I keep,
I have not been able to be on top of this over the last two
years:”
Ÿ “Attending industry events and conferences related to
my field of work and networking with professionals
within my industry.”
Ÿ Using Social Media: LinkedIn is a great platform to
connect with professionals.
Ÿ “Joining professional organizations related to my field
provide opportunities to network with other
professionals, attend events and access industry
resources.”
Ÿ “Reaching out to alumni from my university or college
who work in my industry because they may be able to
provide valuable advice and introductions to others in
the field.”
Ÿ “Attending networking events to connect with
professionals in my community.”
The Evolutionary Equilibrium
The essence of tech consultancy lies in seamless operations
and enhancing the business ecosystem and industrial
efficiency. For balancing operational efficiency and client
expectations, Dillep says one needs to understand customer
needs and expectations, streamline service processes and
systems, and learn and be prepared to adapt to changing
customer demands.
Balancing customer service culture and operational
efficiency has never been easy, but it is essential for service
success. “We spend much time finding the optimal mix of
quality, speed and cost that suits our customers, employees,
and business. Since we as a company emphasise quality
deliverables, it becomes essential to constantly monitor,
measure, and improve service performance and align it with
our service culture and goals. By balancing customer
service culture and operational efficiency, we achieve
customer satisfaction and business profitability, creating a
sustainable service advantage.”
Driving Growth and Building Long-Term Success
Customer service is even more demanding when a business
grows by leaps and bounds. ProV International grew
tremendously under Dillep’s exemplary leadership.
According to him, business grows through client
acquisition. And it is an area that demands adept acumen. It
is even more tricky in the public sector than in the private
sector. However, with his crucial experience in this sphere,
Dillep holds key aces under his sleeve when it comes to
acquiring and retaining Public Sector clients. He says that
to do it, one must have a relationship maintained and built
at all levels, as the Top-down approach may not go well
with the 2nd and the 3rd level in the organization, and the
Bottom-up approach may take too long time to fructify.
Customer acquisition techniques change with
technological changes. There is always the need to
optimize and upgrade the traditional marketing channels
available. Exploring new methods makes you remain
competitive and have a higher acquisition rate. Acquiring a
customer depends on how effectively the organization can
build a comprehensive relationship with the client.
We spend much me finding
the op mal mix of quality,
speed, and cost that suits
our customers, employees,
and business.

*Strategy for Acquiring Public Sector: Acquiring the
Public sector means having control and complete know-
how over your solution and the domain in which you are
selling the solution. For example: “During the start of my
career in 1989, the company I joined was planning to form
a new Business Unit, and we were the first four boys
selected in that business unit. So our job was not only to
secure the orders but also to work on the development of
bespoke solutions. It was expected that we would be able to
‘walk the talk’with the client on the mining domain. Since
we had expertise in that domain, it allowed us to gain entry
and respect in the eyes of the client in no time, as we took
very little time to know his pain areas and what the client
was looking for. But we also realized that simply knowing
what the client is looking for is a job half done.”
Promotional campaigns, quick responses to client queries
and providing great referrals create a great impression on
the client's psyche. Commercial viability and the
economics of getting the sale are steps not to be missed,
and that meant understanding the commercial and legal
aspects of framing a proposal/agreement. It is always
necessary to divide the elements of a sale when dealing with
companies that move slowly or have a multiple-layered
approval system.
“So, we as a principle decided to first take a technical go-
ahead on the proposal. Once we got the client committed
and agreed on the solution, we proposed a POC: Success
criteria, scope and time frame were agreed upon with the
client. “And while the software people were working with
the client, it was imperative for us to maintain constant
touch with the client at all levels and manage their
expectations.”
One must understand here that expectations are different at
different levels. For example, the user will be more
concerned about how fast/easily they can now complete
their work, while the top management will be concerned
about what business returns the organisation will get.
Hence, your responses have to be fine-tuned accordingly.
On completing the POC, it was just a matter of putting
winnable commercials in place to close the deal.
*Strategy for Retaining Public Sector Client: “If I were
to put this in a single sentence, I would say service beyond
belief, honesty combined with a lot of caring and
relationship building will always ensure that client stays
with you.” Regardless of your industry, responsiveness and
these interwoven traits in the very fibre of company culture
will not cause you to lose clients.
The Vital Aspect
Dillep’s vast experience in the tech niche has made him a
stalwart amongst his peers. When asked to advise budding
entrepreneurs aspiring to venture into the tech consultancy
niche, Dillep says, “I actually have two pieces of advice
with some key attributes which I would like to outline.”
“My first advice is:” It is not enough to just have a
business plan and great concept for guaranteeing success.
Business success is 80% psychology, mentality,
determination and 20% mechanics. And honestly, most
people’s psychology is not meant for building a business.
Think about what you want to accomplish and what
mindset you need to have to get there.
Because the biggest thing that will hold you back is your
nature. Few people are natural risk-takers or emotionally
ready for the challenges of building a business. You can’t
just sign up for a marathon and run it without ever training.
You have to increase your capacity and become fit. Being
an entrepreneur requires similar emotional and
psychological fitness so that you don’t become the
chokehold on your business’s success.
“My second advice:” Focus on setting and achieving
small incremental goals rather than trying to start a
business and instantly build your vision of what the
company should be in the years to come. Setting realistic
goals and milestones is a major component of building
long-term success.
While building a business, there are three key attributes
which the entrepreneurs should focus on:
*Adopting growth mindset: A growth mindset enables
easier adaptation to new technologies and integration into
business processes. Cultivating a growth mindset means
being open to change, learning new skills, and staying
ahead in the dynamic world of technology and business.
*Collaborate effectively: No one can stay on top of
changes alone - it takes a community. “Sharing what we
learn multiplies our knowledge growth.” And while
competition exists, adapting together is key to progressing
any industry. Collaborating effectively will help you access
new ideas, insights, and opportunities.
*Learn continuously: One of the best ways to stay
adaptable to new technologies is to keep learning and
updating your skills. You don’t have to be an expert in every
technology, but you should know the trends and

opportunities affecting your industry and customers.
Continuous learning will help you discover new ways to
improve your products, services, processes, and strategies.
A Global Mindset with Human-Tech Smartness
Finally, your planning in the present guides you to scale up
the future accordingly. Divulging his plans, Dillep says,
“Regarding my vision, I always want to live my life that
leaves behind a legacy of kindness, compassion and
positive impact.”
“Looking at the world around us today, it makes much sense
where you strive to leave a positive legacy for future
generations and in some ways, it resonates with ProV’s
vision at a global level. Our IT strategy envisions a future
where IT infrastructure combines the best of humans and AI
to improve flexibility and efficiency. We are an award-
winning Global Consulting firm, and our vision is not only
to improve the operational efficiency of our clients but also
to provide better business solutions and results ethically,
qualitatively and in a time-bound manner.”
At ProV Interna onal, our IT
strategy envisions a future where
IT infrastructure combines the
best of human and AI to improve
flexibility and efficiency.
“Our mission is to address emerging industry challenges by
providing solutions that give our partners the cutting-edge.
We establish that by innovating, streamlining processes,
increasing service quality and keeping workplace
productivity high. We will continue to evolve, adapt and
provide forward-thinking smart solutions, leaving a legacy
of positive thinking and excellence in India’s consultancy
landscape.”
“Our impact on India’s consultancy landscape will be
marked by contributing to the nation’s economic
development and continued progress, solidifying India’s
position at the forefront of technological advancement.”

16 | March, 2024
he landscape of every industry
Tis constantly evolving. New
technologies emerge,
consumer preferences shift, and global
forces reshape the playing field. In this
dynamic environment, the key to
success lies not in simply reacting to
change, but in anticipating it. This is
where visionary leaders come into
play. They are the architects of the
future, wielding the power of foresight
to redefine the industry and guide their
organizations to dominance.
These exceptional individuals possess
a unique combination of strategic
foresight, creativity, and boldness that
sets them apart from their peers. By
charting new paths, challenging
conventional norms, and inspiring
others to follow their lead, visionary
leaders are reshaping industries and
redefining the rules of success.
The Visionary Advantage
At the heart of visionary leadership lies
a compelling vision for the future.
These leaders possess a clear
understanding of where their industry
is headed and have the ability to
anticipate emerging trends, disruptions,
and opportunities. By articulating a
compelling vision that resonates with
How the
VisionaryLeaders
are Ruling
the Industry?
stakeholders, visionary leaders rally
supports and galvanize action toward
common goals.
Visionary leaders go beyond simply
managing the present. They possess a
distinct set of skills that set them apart:
Strategic Foresight: They have a keen
eye for identifying emerging trends and
potential disruptions. They analyze
data, study consumer behaviour, and
understand the broader economic and
geopolitical context.
Bold Imagination: They are not afraid
to dream big and challenge the status
quo. They envision possibilities that
may seem far-fetched at first but hold
the potential to revolutionize the
industry.
Compelling Communication: They
can articulate their vision in a clear and
inspiring way, rallying their teams and
stakeholders behind a shared purpose.
Agility and Adaptability: They
understand that the future is uncertain
and are prepared to adjust their
strategies based on new information or
unforeseen circumstances.
The Rule of Foresight in Action
Moreover, visionary leaders are adept
at fostering a culture of innovation
within their organizations. They
encourage experimentation, embrace
failure as a learning opportunity, and
empower employees to think creatively
and take calculated risks. By fostering
a culture of innovation, visionary
leaders inspire teams to push
boundaries, challenge the status quo,
and pioneer new solutions that drive
competitive advantage. Visionary
leaders are not just theoretical
concepts; their impact is evident across
various industries:
Tech Titans: They are at the forefront
of technological advancements,
pushing the boundaries of artificial
intelligence, renewable energy, and
space exploration. Their vision shapes
the future of how we live, work, and
interact with the world.
Disruptive Innovators: They
challenge established giants by
creating new business models and
products that cater to the evolving
needs of consumers. They rewrite the
rules of the game and force traditional
players to adapt or face irrelevance.

The Rule

Sustainability Champions: They are
leading the charge towards a more
sustainable future, developing
solutions that address climate change
and environmental degradation. Their
vision guides the transition to a more
responsible and eco-conscious way of
doing business.
Another hallmark of visionary
leadership is the ability to inspire and
motivate others. These leaders lead by
example, demonstrating passion,
integrity, and a relentless pursuit of
excellence. By communicating their
vision with clarity and conviction,
visionary leaders inspire confidence
and commitment among employees,
customers, and stakeholders alike.
Breaking the Mould: The Rise of
Visionary Leadership
The traditional image of industry
leaders may have been one of strong-
willed, top-down authority figures.
However, visionary leadership ushers
in a new era. The visionary leaders
understand the importance of
collaboration and partnership in
achieving shared goals. They recognize
that no one person has all the answers
and actively seek out diverse
perspectives and expertise to inform
their decision-making. By building
strong networks and fostering
collaborative relationships, visionary
leaders amplify their impact and drive
collective success. These leaders are:
Collaborative: They recognize the
value of diverse perspectives and build
strong teams with complementary
skills and experiences.
Empowering: They trust their teams to
make decisions and take ownership of
their projects, fostering a culture of
innovation and accountability.
Purpose-Driven: They understand that
success is not just about profit but also
about making a positive impact on the
world.
In addition to their strategic vision and
collaborative approach, visionary
leaders prioritize sustainability and
social responsibility. They recognize
the interconnectedness of business,
society, and the environment and strive
to create value for all stakeholders. By
integrating sustainability into their
business strategies and operations,
visionary leaders demonstrate a
commitment to long-term success and
leave a positive legacy for future
generations.
The Future of Industry Leadership
The ability to lead with foresight will
only become more critical in the years
to come. As the pace of change
accelerates and the world becomes
increasingly complex, visionary
leadership will be the key to unlocking
new opportunities and navigating
unforeseen challenges. By embracing
the power of foresight and cultivating
the skills of strategic thinking,
imagination, and communication,
leaders can ensure their organizations
not only survive but thrive in the ever-
evolving landscape of the industry.
18 | March, 2024 www.insightssuccess.in

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Committed to the Human Aspect
of the Law Measured in Lives Touched
and Hope Restored
Bharat Malhotra firmly
believes that law isn't solely
a business venture but
a commitment to a higher calling
—a responsibility to uplift
the marginalized and
rectify societal imbalances.
Bharat
Malhotra
Bharat Malhotra,
Partner
Tritent Legal LLP
‘‘‘
‘
20 | March, 2024

he law of the land encompasses everything under
Tits dominion. Before it, everyone is human and
equal. Long before entering the legal profession
and joining his father’s law firm, Bharat Malhotra, the
Partner at Tritent Legal LLP, kept learning the basics in
his personal capacity. His early years were steeped in the
resonance of legal conversations as his father, Mr Rakesh
Malhotra, a seasoned lawyer, navigated high-profile cases
and extended his services to those who couldn't afford legal
representation. Despite financial constraints, these clients
compensated him with loyalty and respect. Witnessing this
left an indelible mark, shaping not just Bharat’s but also his
brother, Mr. Kushal Malhotra’s understanding of the legal
profession. Since then, they have tried to follow in their
father’s footsteps.
Now, at the helm of a thriving legal practice, Bharat
remains committed to the tradition of pro bono cases.
Amidst the complexities of high-profile litigation, these
cases are a grounding force, reminding Bharat of the
human aspect of the law. Selected with care, they address
systemic issues and contribute to the broader tapestry of
justice. The satisfaction derived from pro bono work, akin
to his father's experiences, goes beyond professional
victories—it's measured in lives touched and hope restored.
This commitment, however, isn't without challenges. The
legal profession demands a delicate balance between
financial sustainability and the altruistic pursuit of justice.
Yet, Bharat firmly believes that law isn't solely a business
venture but a commitment to a higher calling—a
responsibility to uplift the marginalized and rectify societal
imbalances.
Spirited Justice
In the intricate dance of legal intricacies and courtroom
dramas, pro bono cases serve as a grounding force, a
reminder of the essence of the legal profession. They
compel him to connect with the human element of the law,
stepping away from the towering piles of legal documents.
In doing these pro bono cases his colleagues Mr. Sahil
Ahuja and Mr. Rajendra Tripathi Sir always accompany
him, and they are always reminded that the true measure of
success in the legal profession lies not just in personal
achievements but in the collective impact they have on the
world around them. Pro bono work, anchored in the spirit of
compassion and justice, ensures the legal profession
remains true to its foundational principles.
The journey from witnessing his father's legal practice to
steering a thriving law firm, i.e., Tritent Legal LLP, has
been a profound evolution guided by a fundamental
principle—the commitment to good work. This commit-
ment manifests in the high-profile cases that adorn our
portfolio and, more importantly, in continuing a tradition
that places pro bono work at the heart of their legal practice.
It is a commitment to justice, compassion, and the under-
standing that the true impact of the legal profession goes
beyond courtrooms and legal precedents—it resonates in
the lives touched and the societal change fostered through
the pursuit of justice for all.
At the heart of Tritent Legal LLP's journey to prominence
in the Indian legal landscape lies a guiding philosophy
deeply rooted in pursuing ethical excellence. It is a
commitment that extends beyond the conventional bound-
aries of the legal profession, transcending the mere
transactional nature of business. Bharat shares that for
them, the practice of law is not just a means to financial
success; it is a noble calling, a vocation that demands a
profound understanding of its intrinsic value in society.
Rooted in Principles
Reflecting on the trajectory of his firm, the guiding
principle that has propelled its success can be encapsulated
in a simple yet profound idea: the unwavering commitment
to doing good work. This commitment, Bharat believes, is
the cornerstone of sustained success in the legal domain. It
emanates from a realization that the legal profession, at its
core, is a service-oriented profession that carries the weight
of societal responsibilities and ethical imperatives.
The roots of this philosophy can be traced back to Bharat’s
formative years while growing up. He has always been told
stories of the earlier days of his father’s practice by Mr.
Pritam, who is always there to offer his wisdom concerning
cases that Bharat and his team have to deal with.
From the onset of his legal career, the understanding that
the legal profession is not merely a business endeavour but
a noble profession has been a guiding light. This under-
standing has shaped the fabric of their firm's ethos,
influencing every decision and action they undertake. This
philosophy has also been openly accepted by the firm's
younger lawyers, especially Ms. Ayushi Srivastava and Mr.
Taksh Suri. It's a philosophy that emphasizes the signifi-
cance of their work, recognizing that the true measure of
success in law lies not just in financial gains but in the
tangible, positive impact they have on their clients and
society at large.
21 | March, 2024

In embracing the notion that law is a noble profession, they acknowledge attorneys'
unique position as stewards of justice and facilitators of societal order. This acknowl-
edgement shows the importance of approaching each case, irrespective of its scale or
complexity, with a commitment to upholding the principles of justice and fairness. It
instils in the team a sense of responsibility beyond legal acumen—an understanding
that pursuing justice is a collective endeavour that demands unwavering dedication.
An All-Inclusive Culture
The philosophy of doing good work extends beyond a mere professional mantra; it
permeates the very culture of Bharat’s firm. It shapes their relationships with clients,
informs their approach to legal challenges, and guides their interactions within the legal
community. “We recognize that the outcomes we secure for our clients have far-
reaching implications on their lives, and therefore, we approach each case not as a
business transaction but as an opportunity to make a positive difference.”
In practising law with a focus on doing good work, Bharat and his team place a
premium on ethical conduct and professional integrity. They understand that their
clients' trust in them is a testament to their reputation, built over years of principled
practice. This trust is not
something to be taken lightly; it
is a sacred bond that necessitates
a commitment to transparency,
honesty, and the highest stan-
dards of legal representation.
As Tritent Legal LLP has grown
and evolved, the commitment to
doing good work has translated
into a proactive engagement with
societal issues. Bharat recognizes
that their influence extends
beyond the courtroom, and as
advocates for justice, they strive
to contribute meaningfully to the
betterment of society. This
commitment manifests in their
dedication to pro bono
cases—cases that might not bring
immediate financial returns but
align with our broader mission of
advancing justice and social
equity.
Consciously Fair and Equal
“Taking on pro bono cases is not
viewed as a charitable gesture
but as an integral part of our
responsibility as legal profes-
sionals. It is a conscious decision
to use our legal skills to address
issues that impact marginalized
communities, individuals facing
injustice, or causes that resonate
with the principles of fairness
and equality.” The satisfaction
derived from these cases is
immeasurable, reinforcing the
belief that pursuing justice is an
inherently rewarding aspect of
our profession. Their success in
the legal arena, marked by their
recognition as one of India's
leading law firms, has been a by-
product of this steadfast commit-
ment to good work. They
understand that success in the
legal profession is not an isolated
pursuit but a collaborative effort
22 | March, 2024

that involves the dedicated contributions of their entire
team. The firm's culture emphasizes teamwork, mutual
respect, and a shared commitment to the principles
underpinning the firm’s legal practice.
In nurturing a culture where doing good work is not just a
slogan but a lived reality, Bharat and his leadership team
have attracted legal professionals who share their vision and
values. The team comprises individuals who view their
roles as more than just jobs; they see themselves as
contributors to a larger mission of justice and ethical legal
practice. This shared sense of purpose fosters a positive and
dynamic work environment where each member is inspired
to deliver their best service to their clients and the broader
community.
While financial success and recognition are often consid-
ered markers of a thriving law firm, Bharat and his team
firmly believe these outcomes are natural by-products of a
deeper commitment to the principles of justice and ethical
legal practice. By placing doing good work at the forefront
of our priorities, they have found that success follows
organically. “Clients who seek our services are drawn not
only to our legal expertise but to the values that define our
practice.”
The Noble Calling
The guiding philosophy of the firm, rooted in the under-
standing that the legal profession is a noble calling, extends
to its engagement with the wider legal community. Bharat
and his team recognize that pursuing justice is a collective
effort that requires collaboration, knowledge-sharing, and a
commitment to the principles that uphold the rule of law. In
participating in legal discourse, seminars, and community
initiatives, they aim to contribute to the intellectual and
ethical growth of the legal profession.
The success of Tritent Legal LLP as a prominent player in
the Indian legal landscape can be attributed to a guiding
philosophy centred on doing good work. Mr. Abhijeet
Singh, Mr. Mahendra and Mr. Ajay have always been there
to provide all the back-end support has immensely helped
the firm reach the heights that it has.This philosophy, born
out of a deep appreciation for the noble calling of the legal
profession, permeates every aspect of Bharat and his team’s
practice. It shapes their relationships, informs their
decisions, and inspires their team to approach each case
with purpose and dedication. “In embracing the notion that
the pursuit of justice is a noble endeavour, we have found
not only professional success but a profound sense of
fulfilment derived from making a positive impact on the
lives of our clients and society.”
Simplifying the Path
Bharat’s vision for Tritent Legal LLP is rooted in carrying
forward the legacy his father, Mr Rakesh Malhotra,
established. The core of this vision revolves around
providing accurate and expeditious legal opinions while
keeping their clients at the forefront of every consideration.
Bharat aims to ensure that no individual feels overwhelmed
by the legal process, fostering an environment where legal
complexities are navigated seamlessly.
The foundation laid by his father emphasizes a commitment
to precision and efficiency in delivering legal services.
Bharat aspires to uphold and amplify this vision, incorpo-
rating contemporary advancements to enhance their
capabilities and provide even more accessible legal
solutions.
The unwavering dedication to its clients is central to Tritent
Legal LLP's future. Bharat envisions a legal practice where
clients feel supported, understood, and confident in the
firm’s ability to address their unique needs. This involves
maintaining the high standards set by Bharat’s father and
embracing innovation to adapt to the evolving dynamics of
India's legal landscape.
Towards a Positively Hopeful Tomorrow
Perseverance and a strong work ethic are fundamental to
achieving this vision. Bharat imbibed these values from his
father and the esteemed seniors he’s had the opportunity to
work with or against. Tritent Legal LLP's impact on India's
legal landscape will continue to be defined by its commit-
ment to excellence, ethical conduct, and a client-centric
approach.
Bharat says that as they look towards the future, Tritent
Legal LLP will not only navigate legal intricacies but also
actively contribute to shaping a legal landscape that is
accessible, transparent, and supportive. This journey
demands continuous learning, adaptability, and a passion
for upholding the principles that have been the cornerstone
of the firm's success. “Through perseverance and a strong
work ethic, we will persist in making a significant and
positive impact on India's legal landscape. The idea is not
to live forever, but to create something that will.”
23 | March, 2024

O
ur emotions are very complex things. Yet they
simply erupt in our hearts. Their sudden outburst
spreads afar into the depth of our minds. Like
volcanos, they burn the lands of our psyche with the hot
molten lava of their feelings.
It is also true that the power of emotions is the only force
keeping us lively and vibrant. Emotional connect is the
strongest link between us and everything around us. This
link keeps our sanity in the face of everything we encounter
in our lives.
There are certain times, like the global healthcare crisis,
when people’s emotional strength gets tested. In such times,
emotionally pressured individuals are in danger of losing
faith. The pandemic has been such a period when the entire
civilization has been severely affected.
Still, there emerged leaders of the most compassionate
calibre with loving hearts and caring minds. Rajat Khatri
stands tall in this league. When the world was stuck and
was suffering from a deadly COVID outbreak, and being
stuck, people had wellness issues. Rajat decided to move
into the Mental Wellness space and provide Happiness
Coaching to his clients. This is exactly when ‘Happy Life
Architecture’ was born in 2020. With the sole aim of
providing such tools and techniques to people that are
proven by Scientific studies and help improve people's
mental wellness.
Keys to Happiness
Rajat is an MBA from one of the leading B-schools in India
and has been in the Corporate World in the field of Data
Science and Analytics for the last 17 years.
He is also a Certified Happiness Coach and Author of the
Best Selling Book – ‘10 Keys to Attain Happiness –
Backed by Data-Based Approach
https://amzn.to/3DgdQY6 .’ The summary of the book
given is as follows: What are you doing to make your life
happier? This book talks about ten principles that must be
adopted to live a life full of happiness, well-being, and
fulfilment. These ten principles are created based on the
research conducted in the field of psychology at the leading
universities of the world. Many great researchers, who have
conducted many experiments in this field, have suggested
various activities that can be converted into habits to
sustain a high level of happiness index. This book is all
about understanding the basics of happiness and research,
so it becomes easier for readers to practice the exercises
and develop these as a part of their daily routine. All the
exercises are free of cost but require three vital things that
are easily available but hard to conduct - a few minutes in a
day, consistency and dedication. Remember, happiness is a
choice. “Our every decision and action has a deep impact
on our life and also affects our happiness. So we need to be
very mindful about how we are reacting to the situations,
emotions and circumstances.”
Rajat is the Founder of ‘Happy Life Architecture,’ where,
with an unending passion, he helps Corporate Employees,
Students and Teachers in living a Happier Life even in their
existing circumstances.
As Rajat had been in the corporate space for a long time
and worked across geographies, organizations and sectors,
he realized how easily Corporate Employees were losing
their Emotional connect. To encounter it, Rajat created his
content and courses to guide Corporate Employees,
Revealing Secrets to Attain Joy with Happy Life Architecture
24 | March, 2024

Rajat Khatri
Founder and Happiness Coach
Happy Life Architecture

Teachers and Students to stay happier in their existing
circumstances.
The Delightful Aspects
According to Rajat, there are three big qualities that are
needed in the Coaching Business. First is Empathy. To
understand the client and their problems. No two clients
have the same issues, challenges or circumstances. There-
fore, the same solution doesn’t fit all. Understanding and
feeling empathetic about their issues is thus the most
important quality to pursue.
The second is Enquiry – asking the right questions to the
client to bring their thoughts to the point where they share
every critical problem of their lives. On the face of it, it
seems they have relations with everyone. But actually, they
might be facing a business challenge. It impacts their
personal life, and hence issues arise.
Third is Emotional Intelligence. It is vital to make them feel
trusted and comfortable. So that they share their personal
issues and challenges with you. Without it, it’s tough to
provide them with the coaching.
Sharing Happy Life Architecture’s USPs, Rajat says his
audience mainly consists of corporate employees, students
and teachers who undergo a lot of Stress or Depression or
feel a lack of guidance in what they are doing. He adds,
“We have observed a lot of corporate employees (including
people in senior positions too) earning a lot and feeling lost
in what they are doing and hence are unhappy in their life,
thus impacting their health, relations and growth in life.”
Happy Life Architecture plays a vital role in guiding them
through the coaching program. Rajat and his team use the
Tools and Techniques that are proven by studies conducted
at some leading colleges like Harvard and Stanford in the
field of Psychology.
Success Returns on Happiness Investment
The program includes activities and assignments. It’s not a
typical ‘Gyan’ session. Therefore, the clients feel involved
and engaged. They see an immediate impact on their
wellness.
Highlighting Happy Life’s offerings, Rajat reiterates that
the firm was formed with a vision of letting the clients go
through the program, activities, and assignments using
time-tested tools and techniques that are scientifically
proven. This makes the clients feel engaged and involved
rather than just listening to a typical ‘Gyan’ session.
The daily practical knowledge helps the clients overcome
their worries, stress and depression.
Revealing the hurdles in their path, Rajat says the biggest
challenge is that people are not yet mature enough to invest
in themselves. They think this investment doesn’t have an
immediate ROI, unaware that if you are mentally strong,
you can achieve anything in life. They don’t consider living
a ‘Happy’life one of the best investments.
He adds, “Our organization helps people understand their
biggest problems first in the initial couple of sessions and
then gets into the Services as we think understanding the
problem itself is half the solution.”
Consider living a ‘Happy’ life as
one of the best investments
because if you are mentally
strong, you can achieve
anything in life.
26 | March, 2024

network connection
network connection

he global business landscape is
Tno longer a game for the old
guard. A new generation of
leaders, fuelled by audacious dreams
and a disregard for the status quo, is
rewriting the rules. In the fast-paced
realm of global business dynamics, a
new breed of leaders is emerging – the
future dreamers. These Future
Dreamers are not just playing the
game; they're disrupting it with
innovative ideas and a relentless
pursuit of a better tomorrow.
These individuals possess a unique
blend of creativity, innovation, and
forward-thinking vision that is
disrupting traditional industry norms
and reshaping the competitive
landscape. As they challenge the status
quo and push the boundaries of what's
possible, future dreamers are driving
unprecedented change and ushering in
a new era of business innovation.
Shifting the Paradigm
For decades, businesses have
prioritized stability and incremental
progress. Traditional leaders focused
on maximizing proﬁts within
established frameworks. However,
Future Dreamers are challenging this
paradigm. They are driven by a desire
to:
Future Dreamers
Disrupting the
Global Business
Dynamics
T h e G a m e
28 | March, 2024

Solve Global Challenges: They see
beyond the bottom line and are
passionate about tackling issues like
climate change, social inequality, and
resource scarcity. Their businesses are
built on solutions, not just profits.
Embrace Radical Innovation:
Unburdened by tradition, they readily
embrace disruptive technologies and
unconventional business models.
They are unafraid to experiment and
challenge existing industry norms.
Empower the Individual: They
recognize the power of a diverse and
engaged workforce. They cultivate flat
hierarchies, foster collaboration, and
prioritize employee well-being,
unleashing the collective potential of
their teams.
One of the defining characteristics of
future dreamers is their ability to think
beyond the constraints of the present
and envision a radically different
future. They are not content with
simply following existing trends or
maintaining the status quo; instead,
they are constantly imagining new
possibilities and exploring uncharted
territory. By daring to dream big and
embrace uncertainty, future dreamers
are able to identify opportunities that
others may overlook and pioneer
innovative solutions that have the
potential to revolutionize entire
industries.
The Tools of Disruption
Future Dreamers are armed with a
unique set of tools to disrupt the
established order:
Technological Fluency: They are
native speakers of the digital age,
wielding technology not just for
efficiency but also for creating entirely
new experiences and business models.

Global Mindset: They operate in a borderless world,
collaborating with diverse teams and tailoring solutions for
a global audience.
Social Consciousness: They understand the
interconnectedness of business and society. Their decisions
are guided by ethical considerations and a commitment to
positive social impact.
Moreover, future dreamers are adept at harnessing the
power of technology to drive transformational change. They
recognize the immense potential of emerging technologies
such as artificial intelligence, blockchain, and the Internet
of Things to reshape business models, streamline
operations, and create new value propositions. By
leveraging these technologies effectively, future dreamers
are able to stay ahead of the curve and position their
organizations for long-term success in an increasingly
digital world.
The Rise of the Dream Weavers
The impact of Future Dreamers is already being felt across
various industries:
Sustainable Revolutionaries: They are leading the charge
towards a circular economy, developing innovative
products and services that minimize waste and maximize
resource efficiency.
Impact Investors: They are shifting the focus from short-
term gains to long-term societal impact. Their investments
are directed towards businesses tackling social and
environmental challenges.
Decentralized Disruptors: They are leveraging blockchain
technology to democratize access to resources and create
more transparent and equitable business ecosystems.
Furthermore, future dreamers are not afraid to challenge
conventional wisdom and disrupt established norms. They
are willing to take risks, experiment with new ideas, and
embrace failure as a necessary step on the path to
innovation. By fostering a culture of experimentation and
learning within their organizations, future dreamers create
an environment where creativity can flourish and
breakthrough ideas can emerge.
In addition to their visionary thinking and innovative
mindset, future dreamers also possess strong leadership
skills. They are able to inspire and motivate others to rally
behind their vision, building high-performing teams that are
capable of turning dreams into reality. By fostering a
culture of collaboration, trust, and empowerment, future
dreamers are able to unlock the full potential of their
organizations and achieve remarkable results.
The Future We Play For
The rise of Future Dreamers poses a fascinating question:
are they a threat to the existing order, or a beacon of hope
for a more sustainable and equitable future? The answer
likely lies somewhere in between.
While their disruptive nature may challenge established
players, their focus on innovation and positive impact
ultimately benefits everyone.
The game has changed. It's no longer about simply winning
within the current system. Future Dreamers are rewriting
the rules, inviting us to play for a future that benefits all.
The question for established businesses and aspiring leaders
is this: Are you ready to join the game?
30 | March, 2024

A Transcendental Visionary Transforming UAE’s EdTech via Tutor Doctor
Suraj Khatri
Head of Operations, UAE
Tutor Doctor UAE
32 | March, 2024

ransformative approaches enhance the emphasis on
Tsustainability while offering an opportunity to
augment educational practices is an awe-inspiring,
far-sighted leader like Suraj Khatri, the Head of
Operations at Tutor Doctor UAE–an EdTech academy
revamping UAE’s educational environment. He’s had a long
and burgeoning career in India, UAE, and other countries
working at the top levels of several global ventures. He was
formerly the UAE CEO of Water and Shark–a decade old -
an international consulting firm.
He has helped several companies design and revolutionize
their systems and operations.
He is a dynamic leader with adept entrepreneurial skills, an
appetite for learning, and a bent for social progress. After
helping several companies transform and redefine their
business models, he decided to take his skills to EdTech to
help revitalize the industry.
Since joining Tutor Doctor UAE, Suraj has brought on
board numerous educators who share the same vision as
him. He has been working on gradually positioning Tutor
Doctor as the primary alternative education firm in the
UAE.
On the Quest for Life-Long Learning
When asked what professional qualities and values he
thinks his clients, colleagues, and employees admire in him
the most, Suraj reflects his humblest self, “I think that’s a
question you should ask them. It may be conceited to speak
for my clients or colleagues. But based on the dynamics I
share with both groups, I’d like to believe that we’re peers
made from the same cloth.
I like to work with people who aren’t just in the industry
because they’re educators by default, but because they’re
learners by personality. And I think that’s the quality that
they like and admire in me the most. My taste for life-long
learning and desire to impart education is something both
me and my colleagues take pride in.”
Present and Future’s Educational Bridge
Briefing us on the USPs of the firm, Suraj says that Tutor
Doctor’s primary purpose is to bridge the gap between the
current education system and the future of education. He
feels, “We believe that the future of learning is highly
personalized and self-paced.”
Rather than expecting students to study theory from a
textbook, Tutor Doctor, encourages them to understand the
practicality of the concepts they’re learning. Suraj says, “A
textbook will teach you what a semiconductor is and how to
make a computer chip, but it won’t tell you how to apply
that knowledge in the wake of an overt chip shortage and
the need to reduce chip sizes. To crack this, you need
critical thinking skills, which have to be developed.
Education needs to train students to be solution-oriented
rather than plain pencil pushers.”
Open-Minded Learning via Virtual Gamification
And so, when teaching them, team Tutor Doctor also uses a
lot of open-ended systems like CK12, Khan Academy,
Crash Course, etc. There are also a lot of open platforms for
gamification that convert topics into visually attractive
games to help students with retention. Tutor Doctor uses a
lot of these games and competitions to teach students.
“Every student benefits from personalized learning and our
tailor-made program. Our process gets real results that the
child will be thrilled about. Our Processes and systems are
what position us to become market leaders in the EdTech
industry,” expresses Suraj.
Elaborating further on Tutor Doctor’s distinctive brand
offerings that make it stand out in the UAE’s knowledge
economy, Suraj says, “Our firm offers in-person and online
education services to students and young professionals. Our
mission is to positively impact a student’s career
trajectory.”
Tutor Doctor Mission
is to change
the trajectory of
students’ lives.

Controlling Advantage to Gen Z
According to Suraj, the demand and interest in formal
education are falling worldwide due to student loan debt
worries, rising school-tuition costs, and a strained job
market. There are numerous surveys by Microsoft and
Harvard Business Review discussing how ‘Gen Z’ doesn’t
find a college degree integral to its success anymore.
Apart from the obvious economic factors, a lot of this
degree-aversion is also coming from the tedium of
standardized curriculum in schools that leave students
overworked and over-burdened with projects and tests in
subjects that they have little interest in.
Tutor Doctor’s goal is to bring back this waning demand for
education by letting students choose their subjects and
learning hours. “It’s about giving back control of their
education to them,” states Suraj.
Tech-Targeted Personalized Pedagogy
As an experienced leader, sharing his opinion on how
adopting modern technologies like AI and ML impacts the
EdTech industry and how Tutor Doctor is adapting to the
change, Suraj shares that modern technology has made it
possible to provide targeted and personalized education.
Industries such as healthcare and education were earlier
designed on a one-scheme-fits-all system. Schools and
universities were expected to strictly follow the curriculum
planned out for each class irrespective of students' learning
capabilities and calibres. Suraj adds, “Of course, this
standardized form of teaching held merit back then because
we needed a more labor-intensive workforce for
development.” And schools were a great way to supply the
growing economy with disciplined and uniformed workers.
But now situations have changed. “As I mentioned earlier,
we need professionals who can think on their toes, not just
lug around work like conformist machines.
As a result, in the past decade or so, we have seen a lot of
alternative education institutes prop up around the globe,”
informs Suraj, adding that these institutes, like Tutor
Doctor, are all about bringing personalized learning to
students to create well-groomed people for the future of
work.
He says, “For this, AI and ML have worked in our favor.
Tutor Doctor has been able to adapt to it quite well, in fact.
We use adaptive assessment tools to understand student
calibre and potential, and plot scattered graphs of average
scores across the globe.” With embedded machine learning,
the LMS can create personalized study plans for students
and adapt the difficulty levels of questions and chapters
based on their performance.
Solving Problems by Evolving Parallelly
While their paths and plans are well laid out, Suraj accepts
that it would be vain to say that they don’t face challenges.
Embedding new technology in learning systems and finding
the right balance between human tutoring and AI testing is
always onerous. He puts, “It’s not like we can say let’s have
one-on-one tutors for 75% of the course and AI tests for
25%.” Because that would defeat the very purpose of
personalization. Every student needs different levels and
hours of interaction plus testing. So the challenge lies in
correctly identifying the needs of each student. This is a
continuous process. “Every time we think we’re able to
safely predict what most students need, there comes one kid
with a surprisingly different Calibre that throws us back to
the drawing board,” reveals Suraj.
According to him, the only way to overcome these
challenges is to constantly evaluate and redraw learning
systems. “We need to make sure the type of teaching,
testing, and technology that we provide is evolving
parallelly with student calibres and macro tech,” he
proposes.
34 | March, 2024

Basically, a format designed to provide specific training to
each kid.
An Enduring Wisdom Loop
His advice to budding entrepreneurs who aspire to venture
into the EdTech space is futuristic. He says, “I believe in the
‘learning cycle’.” It implies that whatever you learn as a
child and as a young adult, you should pass on to future
generations. Just like your seniors and elders passed their
knowledge to you, you pay it further to your juniors and
heirs. And when they grow up and reach leadership
positions, they will do the same. When the future is
educated, it creates resources and systems that help the
older generations in return. That completes the cycle.
“I advise all budding entrepreneurs, leaders of tomorrow,
and my peers to be a part of this cycle. To be a lifelong
learner. Give opportunities to younger generations to learn
more. By helping them advance their future we are in turn
preparing them to look after our future,” feels Suraj.
Inculcating Skills of Tomorrow
For the future, Suraj envisions bringing every student in the
UAE under the personalized learning system. Tutor Doctor
has already brought thousands of kids under its wing and it
want to expand that number to millions in the coming
months and years. Currently, a lot of the UAE learning
systems are also self-paced. “And we want to make sure that
we are thoroughly aligned with the new-age systems of the
country,” he furthers.
And adds, “While we scale our business, we plan to
multiply our offerings to cover as many subjects and skills
as possible so that we can provide our students with all the
tools they need to learn the skills of tomorrow.”
The Enlightening Winds of Passion
Finally, when probed about what qualities/traits a prominent
business leader should possess, Suraj accords that ‘Passion
is the primary trait.’ “Without that, you’re just another
worker doing a job,” he says, concluding, “A business
leader needs to have passion for his field of work; passion
for learning the ever-evolving tricks of the trade; and
passion for innovation in this technology-driven world.”
Surely, through his personality and leadership aura, Suraj
reflects all these qualities profoundly.

n the hyper-connected digital era, companies wishing
Ito be successful in the long run cannot afford any
disconnect between their solutions and solution
seekers. Take water treatment solution-providing organiza-
tions, for example. Contaminated, polluted, hazardous, and
salty water is leading to severe water scarcity in many parts
of the country, while companies offering modern innovative
solutions are finding it difficult to increase awareness about
their water treatment, management, and highly effective
products and services, thus limiting their reach to the needy
populace.
In such a scenario, the most experienced digital strategy and
marketing communication companies, like TS Advisory
Services (TSAS), are well-positioned to navigate the
marketing and communications strategies necessary to put
products and services on a path to success.
Putting this entire situation aptly, Tariq Siddiqui, the Chief
Strategist at TSAS, says that given the speed at which the
marketing and media landscape is evolving, companies are
facing a disconnect between innovation and adoption
because it is quite difficult to keep up with the rapid pace of
change.
The Success Connector
In most cases, it’s not a matter of a lack of competence
that’s fuelling rather. It’s simply challenging to weed
through the clutter to discover, assess and adopt viable
marketing solutions that can add practical business value
and provide a creatively designed growth strategy with both
short- and long-term perspectives. As digital technologies
become complex, companies are constantly pressured to
implement relevant, responsive, and profitable strategies.
With accomplished projects in different industry
ecosystems, TS Advisory Services guides clients in strategic
planning, marketing communication, digital and traditional
media, corporate social responsibility and specialized event
organizations. “We help our clients grow in business and
remain competitive amid market variance,” adds Tariq.
TSAS is a team of highly skilled professionals having
diverse industry experience with a pragmatic approach to
solving complex challenges. Its mission is to assist
corporates and businesses by providing innovative and
intelligent strategies and delivering tailored solutions. It
understands that strategic planning and implementation are
crucial to differentiating an organization from its competi-
tors in a highly competitive market. It firmly believes in the
power of strategic thinking and its impact and provides
dedicated support to help businesses break through the
noise and achieve a competitive edge. By leveraging
expertise, it helps the clients develop unique strategies that
align with their goals, optimize operations, and drive
sustainable growth.
An Eternal Aqua Link
TSAS specializes in water sector strategic advising, where
insightful guidance and transformative strategies pave the
way for sustainable success. As a water sector strategy
advisor, it specializes in navigating the complex landscape
of water management, addressing critical challenges, and
unlocking opportunities for growth. With a deep under-
standing of the water industry, extensive experience,
strategic acumen, and trusted growth partners, TSAS is
dedicated to helping organizations in the water sector
develop innovative approaches and achieve their goals with
long-term sustainability. The long and diverse journey of its
leadership team, TSAS revolutionizes the water sector and
creates a brighter future for water management in India.
Tariq Siddiqui
Turning Water Solutions Providers' Innovations into Mass Adoption
Tariq Siddiqui Chief Strategist
36 | March, 2024

Boasting a client base comprising leading
water companies in India, TS Advisory
Services has solidified its position as a trusted
partner in the water sector. It is privileged to
work closely with renowned water compa-
nies, providing them with expert guidance,
innovative strategies, and tailored marketing
solutions. The in-depth industry knowledge
and experience help it to understand the
unique challenges and opportunities faced by
water companies in India.
By collaborating with water industry leaders,
it has gained valuable insights into the
intricacies of the water sector, enabling it to
deliver strategies and solutions that drive
growth, enhance operational efficiency, and
maximize customer satisfaction. Its client-
centric approach ensures that the customized
services meet each water company's specific
requirements and goals, helping them stay
ahead of the curve in an aggressive market
while contributing to the sustainable manage-
ment of water resources in India.
The Brightest Star
With a distinguished background, over 26
years of experience, and being a seasoned professional,
Tariq has dedicated a significant portion of his career to the
water sector. His expertise is being sought after by promi-
nent water companies in India, where he has provided
valuable advice and guidance. Currently serving as the
Chief Strategist at TS Advisory Services, he has played a
pivotal role in developing, evaluating, and defining
marketing and communication strategies across various
industries. His extensive knowledge and industry experi-
ence have proven instrumental in driving growth and
success in the ever-evolving landscape of the water sector.
With a firm belief that success lies in embracing positive
change, he spearheads the organization's strategic direction.
With his profound expertise, he is responsible for evaluat-
ing, defining, and developing growth strategies that deliver
measurable results for water companies.
With a doctorate in media and an impressive career
spanning over 26 years, he brings a wealth of experience
across various sectors, including the pivotal field of water
and wastewater. His visionary leadership and commitment
to progress make him a driving force in shaping the success
of TS Advisory Services and the companies they serve.
The strong desire to bring positive change into the water
sector to address present and emerging challenges such as
water scarcity, pollution, inefficient infrastructure, unequal
access to clean water, wastewater treatment for reuse etc.,
has been Tariq and team TSAS’s inspiration to venture into
the water sector. He says, “I am also motivated by the
potential for technological advancements to revolutionize
water management practices, leverage emerging technolo-
gies and data-driven solutions to optimize water treatment,
distribution networks, and monitoring systems. By advising
companies to embrace innovation, we strive to improve
efficiency, reduce waste, and enhance the overall resilience
of the water sector in the country.”
Empowering Transformational Change
Sharing TSAS’s USPs, Tariq says that as water strategy
advisors, they aim to drive transformational change in the
water sector to create sustainable solutions that make a
lasting impact on communities and the environment. TSAS
bring invaluable insights, industry knowledge, and
Tariq Siddiqui,
Chief Strategist
TSAS

analytical expertise, helping clients to improve perfor-
mance, drive innovation, optimize processes, overcome
challenges, and enhance their overall business effectiveness.
However, there were the initial challenges and current
challenges which the team TSAS keeps solving. The major
one was the limited awareness and understanding of the
role of a strategic advisor in water companies earlier. The
evolving nature of the water sector, including the complex-
ity of projects, technological advancements, increased
competition, and sustainability focus, has amplified the
need for strategy advisors. Their guidance and insights
enable water companies to navigate challenges, seize
opportunities, and achieve long-term success in a rapidly
changing landscape of water projects in India.
Water’s Tech-Know-Logic
Being an experienced leader, Tariq shares his expert opinion
on how technology is transforming the water sector and
what advancements can be expected in the future. He says
that, like any other industrial sector, technology is also
playing a transformative role in the water sector, revolution-
izing various aspects of water management, treatment,
source augmentation, NRW reduction to reuse and conser-
vation. Some of the latest technological interventions can
be described as
~ Smart Water Management: The Internet of Things
(IoT), sensors, real-time monitoring and data analytics
enable smart water management systems. These systems
monitor water usage, detect leaks, and optimize water
distribution networks. Smart meters and automated
monitoring systems provide accurate data for efficient water
management, reducing wastage and improving resource
allocation.
~ Water Treatment and Purification: Advance treatment
technologies such as reverse osmosis (RO), nanofiltration
(NF), ultraviolet (UV) disinfection, and advanced oxidation
processes (AOP) are enhancing water treatment and
purification methods. There have been significant
advancements in the water treatment sector in recent years,
enabling more efficient, effective, and sustainable
approaches to water management. These technologies
remove contaminants, including pollutants, pathogens, and
microorganisms, ensuring safe and clean water. Solar-
powered water filtration systems are getting acceptance in
remote locations where conventional energy is hardly
available.
~ Water Quality Monitoring: Sensor technologies and
remote monitoring systems enable real-time monitoring of
water quality parameters that help detect water pollution,
identify potential risks, and allow prompt responses to
ensure water safety. Machine learning and data analytics
can also predict water quality issues and guide preventive
measures.
~ Data-driven Decision-making: Big data analytics and
predictive modelling enable data-driven decision-making in
the water sector. By analyzing historical and real-time data,
water utilities can optimize water resource management,
forecast demand, identify efficiency gaps, and plan
infrastructure upgrades more effectively.
~ Water Reuse and Recycling: Technologies for water
recycling and reuse are gaining prominence to address
water scarcity challenges and reduce the burden of
wastewater. Advanced treatment processes such as mem-
brane filtration and advanced oxidation are employed to
treat wastewater and convert it into reusable water for
various purposes like irrigation, industrial processes, and
groundwater replenishment.
~ Desalination: Desalination technologies are becoming
more efficient and cost-effective, addressing water scarcity
in regions with limited freshwater resources. Innovations in
reverse osmosis, electro-dialysis, and membrane distillation
are improving desalination processes, reducing energy
consumption, and increasing water production rates.
The Way of Revolution
He adds, “As we move into the future of water management,
we expect further advancements and technology will
TSAS is motivated to revolutionize water
management practices, leverage emerging
technologies and data-driven solutions
to optimize water treatment, distribution
networks, and monitoring systems.
38 | March, 2024

continue to revolutionize the sector, driving improvements
in efficiency, quality, and better sustainability.”
Water and energy will be integrated for better resource
management and optimization. Artificial intelligence (AI)
and machine learning (ML) algorithms will be increasingly
used to optimize water systems, detect anomalies, analyze
complex data sets, predict water demand, automate
processes, and assist in decision-making. IoT-enabled
devices and remote monitoring systems will become more
prevalent for real-time data collection, asset monitoring,
and proactive maintenance. Advanced hydrological
modelling, remote sensing and satellite imagery will further
improve to help better water resource management.
Innovations in water-efficient appliances, smart irrigation
systems, and leak detection technologies will help reduce
water consumption, minimize losses, and encourage
sustainable water use practices.
The Flowing Wisdom
Tariq’s advice for aspirants willing to venture into the field
of water management would be to gain a deep understand-
ing of the water sector and its various components, such as
water treatment, distribution, wastewater management, and
emerging technologies. It is also important to develop
knowledge of regulatory policies, prevailing practices,
environmental impact and climate change on water
resources to deliver the best strategy and advice.
Going Global
On envisioning scaling TS Advisory Services’ scope and
offerings in the future, Tariq divulges that TSAS currently
has water companies as its clientele from India only. Team
TSAS is discussing expanding their services beyond the
boundaries, and a few international organizations providing
innovative water technologies and services will soon be
joining hands with them. They are also increasing their
services from core strategy and planning to other relevant
segments, including water resource management, water
infrastructure planning, climate change adaptation strate-
gies, and water governance advisory to cater to broader
client needs.
Apart from integrating emerging technologies and digital
solutions into the company's service offerings, they are also
making strategic partnerships and collaborations with other
organizations, including technology providers, research
institutions, and government bodies, to enhance the
company's capabilities and expertise enabling it to deliver
comprehensive and innovative solutions to our clients. He
concludes, “We are also positioning ourselves as a thought
leader in the water sector by actively sharing knowledge
and insights through publications, industry conferences and
webinars and forums through industry associations.” It
helps establish the company's credibility and attracts new
clients seeking expertise and innovative solutions.

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