1. Presented by:
RAJESH KUMAR
Roll No. 12/MBA/23

2. Overview
• Gati Ltd. Was incorporated on 25th April,1989 with its registered
office at Secunderabad.
• It is established with an aim to redefine the logistics industry.
• It is a leading domestic express cargo company with a pan-India
distribution network offering multi-modal connectivity (road,
rail, air and sea) and end-to-end logistics solutions.
• The focus is on integrated logistics solutions. Gati's transport
infrastructure, IT systems, cutting - edge technology solutions
and an intensive knowledge of India allows it to tailor its
products to meet every customers' unique needs.
• Gati offers a wide range of options and does not waver in its
focus on quality, reliability and speed.

3. Performance : Rapid growth with a CAGR 25% in last 8
years
Turnover : Indian Rs. 12094 Millions
1989 : Pioneered the concept of Express Cargo
in India.
Mode : Largest Multi-modal Connectivity
(Surface, Air, Rail & Sea)
Reach : Covers 602 districts in India
Warehousing : Mechatronics warehousing at all major
locations
Touch-Points : 5 Call Centers with Toll Free
Number across India
Technology : Web based GEMS (Gati Enterprise
Management Services), Oracle APPS &
CRM
GATI
Pioneering…Performing…Innovating

4. • Mahendra Agarwal – CEO of Gati Ltd.
• He holds an Engineering Degree from
Bangalore University, and a Masters in Business
Administration from Austin, USA.

5. Delight the customer with quality services by
setting new trends through innovation and
technology.
Be the most preferred organization for all its
stakeholders.
Be a responsible corporate citizen with
unwavering commitment to environmental
protection and conservation.
 VISION OF THE COMPANY

6. LOGISTIC 70%
SHIPPING 7%
FUEL STATIONS 23%
SEGMENTATION

7.  Be the leader in Asia pacific, and a globally preferred
provider of India-centric supply chain services and
solution.
 Achieve the 6 sigma standard.
OBJECTIVE OF THE COMPANY

8. ACTIVITY:
It is a leading domestic express cargo company with a pan-
India distribution network offering multi-modal
connectivity (road, rail, air and sea) and end-to-end
logistics solutions.
Bankers Details:
Axis Bank Ltd
ICICI Bank Ltd
State Bank of India

9. Gati Transportation
The process of shipping or moving an item from one location to
another.
Transportation Mode:
There are three basic means of transporting products utilized by Gati.
1. Surface Transport
 Roads
 Railways
2. Air Transport
3. Water Transport

10. INTERNATIONAL
• Gati has now extended its horizons in the Asia-Pacific
and SAARC (South Asian Association for Regional
Co-operation) countries. Gati has opened offices in
Singapore, Hong Kong, China, Sri Lanka, Nepal and
Myanmar to strategically focus on India-centric
business
• Strategic tip-up with Global player.
• Coverage of more then 200 countries.
• More then 500 pick-up point in India.
• Custom Clearance Services

11. NEW FIRMS ENTER
SUPPLIERS
 Transport vehicle Suppliers
BUYERS
General public
PORTER’S FIVE FORCES
MODEL

12. SUBSTITUTE
Post Offices
Internet
COMPETITORS
 BLUE DART
 DTDC COURIERS & CARGO LTD
 CONCOR
 EMS SPEED POST
…..continue

13. Marketing
• Gati Marketing’s strategy aimed at attracting
new customers and retaining old ones.
• A series of activities were involved to serve the
customers and make them long term clients.
• Market was constantly evolving and
customers’ demand were on the increase .

14. FINANCIAL
2013 2012
Income 908.09 755.43
Revenues 744.72 618.08
Total assets 76385.46lacs 75596.46 lacs
Earning per share 1.77 1.66
During the year under review, Gati achieved a
turnover of Rs.908.09 crores, as against Rs. 755.43 crores in the
previous year, showing a growth of 21% and an EBIDTA of Rs.
93.01 crores as against Rs. 86.11 crores in the previous year. Gati
has recorded a profit before tax of Rs. 22.95 crores and profit after
tax of Rs. 14.30 crores as against of Rs. 19.15 crores and Rs. 15.11
crores respectively in the previous year.

15. Human Resources
• Gati employed a large workforce of over 2300
persons.
• It introduced Performance Appraisal System
and linked it to Business performance.
• Promotion policy opened transparent career
development plan .

16. Owner GATI Block Office 1 District Regional
Office 1
GATI - Block Office 2
GATI - District Office 2 Transportation
warehousing & Packaging
Owner
Supply Chain Design

17. Operations
• Gati is an ISO 9001:2000 Co. certified for
design, marketing ,cargo management services
and logistics solutions .
• Its international business operations kept with
the changing market trends
• Gati was certified by IATA to promote, service,
market and handle international air cargo
movement

18. Technology Management:
• Regularly calibrated thermostats to control the
refrigeration units
• Monitoring of climate conditions at all times, record
temperature, RH and CO2 levels during transit
• Vehicle tracking systems for climate control truck
movement to monitor in-transit location
• Custom built pneumatic suspension system for efficient
shock absorption and smoother drive
• Energy saving hatches on door to ease partial load
handling
• Cooling Plants that can be plugged into normal grid
power on location, serving a portable cold stores

19. They are focusing a more on H.R. development :-
performance appraisal, bonus Pay according the
performance.
They know the consumer is king of the market.
That’s why they are more focusing on the
customer satisfaction .
Door to door facilities
Use promotional activities
Time bound delivery
Using a third party 3PL and 4PL for reducing a
cost.
STRATEGY OF THE COMPANY

20. Technology
Online line tracking on www.gati.com
e-POD-Scanned copy of Proof Of Delivery through e-mail
Toll Free Number A 24 x 7 service
e-mail Updates - Tracking your consignment is just a click
away
SMS Updates Messages on your mobile

21. COMPETIRORS
COMPANY Symbol
Blue Dart Express Ltd. BLUEDA
Corporate Couriers & Cargo Ltd. CORCOU
Elbee Services Ltd. ELBSER
Patel Onboard Couriers Ltd. PATONB
Skypak Service Specialist Ltd. SKYSER

22. VALUABLE CLIENTS

23. Strengths:
Dominant player in the surface cargo segment in India, which accounts for more
than 55% of the total….
Niche value additions such as third-party logistics, trucking and warehousing
solutions….
Re-engineered hi-tech warehouses and distributing infrastructure.
Advanced IT solutions to back up its services.
It provides multi modal connectivity.
Weakness:
Insufficient regional and global presence as compared with its competitors.
It has been neglecting courier segment.
SWOT ANALYSIS
23

24. 24
Opportunity:
 Expanding economy, WTO agreements.
 Improvement in the logistics infrastructure in the country-better
roads, improved ports etc.
 Entry of a large number of global retailers.
 Increasing investments, booming manufacturing and
development of organized retail sectors-provides business
potentials to express industries
Threats:
 Global competitors.
 Direct competition from unorganized sectors.
 Space limitations.

25. Availability of space
Culture and infrastructure changes
Lower profit margin
CHALLENGES FACED BY
INDUSTRY

26. Corporate Social Responsibility Initiatives
• Set up of Gati Nagar in Bhuj District in the year
2001(for Gujarat Earthquake victims)
• Gati Government School in Hyderabad started in
the year 2003
• 30 lakhs donation by Gati Family to Tsunami
victim
• MC High School, Nagore, Tamil Nadu

27. • GATI must develop Relationship Retailing for
development of Retail Business.
Which will help the company:
• To establish and maintain long-term bonds with
customers, rather than act as if each sales transaction
is a completely new encounter.
• Company must concentrate on the total retail
experience and which will helps in generating
more business.
• Stay in touch with customers.
• Promotional Focus.
(Advertising Direct Mail –Personal Selling ,Direct marketing)