A group is defined as two or more individuals who interact and work together interdependently to achieve common objectives. Groups can be formal or informal, and include command, task, interest, and friendship groups. Effective teams outperform individuals, use employee talents better, are more flexible, and increase motivation. For a team to be successful, each member must have a clear role, the team goals must be clear, members must be accountable, and management must provide support.

2.  A group is defined as two
or more individuals
 Interacting and
interdependent,
 who have come together
to achieve particular
objectives.

3.  Formal and informal
groups
 Command and task
groups
 Interest groups and
friendship groups

4.  Security
 Status
 Affiliation
 Power
 Goal achievement

5. Forming Storming Norming
Adjourning Performing

6.  Conformity
Adjusting one’s behaviour to align
with the standards of the group
 Status
A socially defined position or rank given to
groups or group members by others.

7.  Provide explicit ideas for individuals in the
group with respect to:
 how hard they should work,
 how to get the job done,
 their level of output
 Affect individual employee’s performance

8.  Work Team
 A group whose
individual efforts result
in a performance that is
greater than the
sum of the individual
inputs.

9.  Problem-Solving Teams
 Self-Managed Work Teams
 Cross-Functional Teams

10. Linker
Creator
Adviser
Maintainer Promoter
TEAM
Controller
Assessor
Producer
Organizer

11.  Individual Focus:
 no clarity of role
 improper leadership
 no expected results
 Organisational Focus:
 unclear team goals
 no methods to hold members
accountable
 no management support

12.  Teams typically outperform individuals.
 Teams use employee talents better.
 Teams are more flexible and responsive to
changes in the environment.
 Teams facilitate employee involvement.
 Teams are an effective way to democratize
and organization and increase motivation

13.  Each team member will have a
clear understanding of his own
purpose
 Each team member is free to assert his autonomy by
saying ”no”
 Each team member assumes
responsibility for team’s
outcomes and for the current
situation
 Each team member will be
honest in making their
contribution

14. Collective
Share information Goal performance
Neutral Synergy Positive
Individual Accountability Individual &
mutual
Random & varied Skills Complementary