Josh Painter and Karen Basile presented on driving increased engagement by transforming the course experience. They discussed how only 30% of US workers are engaged and employee engagement has become a top issue. Traditional learning methods like e-learning and virtual classrooms are limited and unengaging. The presentation outlined six principles for high-engagement learning design: connecting it to the business, supporting learners, blending formal and informal learning, making it social, personalizing it, and making it fun. Tyco implemented these principles through an online innovation course that saw high completion rates, engagement, and positive feedback.