Employee engagement is the No. 1 concern for today's C-suite, and learning and development teams are feeling the pressure. Workplace technology is evolving, the millennial workforce is expanding, and the war for talent is more competitive than ever. Change is coming from every direction. But many L&D leaders are unsure how to meet these demands, and design learning programs that respond to the quickly evolving needs of today's workforce. Alex Khurgin, Grovo's director of learning, will lay out the challenges converging on organizations, along with a strategy for how L&D can come to the rescue. In this webinar, we will discuss: The most important forces redefining the modern workplace. Why L&D has a historic opportunity to meet the needs of the organizations and its employees. How to align and engage employees with an innovative approach to learning.

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Chief Learning Officer magazine
Know Your Workforce: Align Your
Learning Program With Employee
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Frequently
Asked
Ques0ons

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Kate
Everson
Associate
Editor
Chief
Learning
Officer
magazine
Know Your Workforce: Align Your
Learning Program With Employee
Needs

9. #CLOwebinar
Alex
Khurgin
Director
of
Learning
Grovo
Know Your Workforce: Align Your
Learning Program With Employee
Needs

10. Know Your Workforce:
Align Your Learning Program With Employee Needs

11. Alex Khurgin
Director of Learning, Grovo
@LearninKhurgin
Today’s Speaker

12. Train your employees
like you plan on keeping
them
12
In this webinar we’ll cover:
✓ Why not all employees are equally good at learning—and why you need to
change that now
✓ Techniques you can use to make learning work for everyone
✓ How learning can help you prioritize long-term growth

13. A new twist on an old joke
13
CEO CLO
Are there other options?
“What if we train
our people and
they leave?”
“What if we don’t
and they stay?”

14. Employees demand learning at work
14
90% 52%72%
1. The Harris Poll: The Digital Skills Gap, Harris Interactive Inc., (May 14, 2014)
2. Montini, Laura. "Glassdoor Survey: Employees Want More Training Programs, Not Degrees." Inc.com
3. “The Impact of Employee Engagement on Performance,” Harvard Business Review
of employees don’t feel
proficient with the
technology they use
every day."
"
"
"
of employees say they
value on-the-job training
more than a college
degree."
!
of companies cite training
as an impactful driver of
engagement."
"
!
!

15. 15
Learners are not all
created equal.

16. A tale of two employees
Zach Sam
Highly skilled New to the industry

17. A tale of two employees
Zach Sam
High salary
Poor learner
Just starting out
Elite learner

18. A tale of two employees
Sam
Zach
Skill
Time 2.5 years

19. A tale of two employees
Zach Sam
Obsolete Valuable

20. Top talent will leave soon
20

21. It’ll be hard to replace them
21 1. The Deloitte Millennial Survey 2014: Big Demands and High Expectations
2. PWC report: "Millennials At Work Reshaping the Workplace"
3. Internet Trends 2015 – Mary Meeker, KPCB
46%
of the workforce will be
millennial in 5 years.
8%
more millennials prefer
learning opportunities than
cash bonuses at work.
!
59%
of millennials say the
presence of state-of-the-art
training is important in
deciding if they want to take
a job.

22. 22
Don’t train your people
to leave.
Develop them to stay.

23. The 6 Es of
Equilibrium
23
1) Environmental
2) Effective
3) Effortless
4) Experimental
5) Evolutionary
6) Ecosystemic

24. Environmental
Create a place where learning happens everywhere
• Time
• Encouragement
• A sense of urgency
• Accessibility

25. Effective
Learning needs to work
25
Practice techniques:
• Spacing
• Variation
• Interleaving
• Elaboration
• Incentivizing
• Affective learning
• Job aids

26. Effortless
Learning is hard enough without the cruft
26
Microlearning:
Short bursts of content that bring
information painlessly to learners
of all strengths and abilities.

27. Experimental
Make big bets in small places, intelligently
27
Be open.
Be discerning.
Be honest.
Be the innovator.

28. Evolutionary
Keep learners performing for the long term
28
Develop metacognition
by helping your
learners build
mental models.

29. Ecosystemic
A harmony of content, platform, and know-how
29
An ecosystem makes learning available to every learner
throughout their time at your organization.
Micro Frictionless Expert

30. 30
You’ll teach weak
learners how to learn
• Learning will become habitual
• Learners will discern valuable information
for themselves
• Metaskills will empower future growth

31. 31
• Growth opportunities clarify
• Culture becomes aligned
• Learners have more ownership
of their careers and their
companies
You’ll engage strong
learners enough to stay

32. Your only competitive advantage
32
In a future of spreading automation, people are
your only competitive advantage.

33. Teach your learners to learn
33
• Some great learners are born. The rest can be made.
• Organizations can no longer keep top performers who aren’t
getting effective learning at work.
• Teach your learners to learn using the 6 Es of Equilibrium:
• Environmental
• Effective
• Effortless
• Experimental
• Evolutionary
• Ecosystemic

34. Questions?
34
Follow Alex on Twitter!
@LearninKhurgin!
Connect:
Alex Khurgin
Director of Learning, Grovo
alex@grovo.com

35. Come say hello!
Learning and Leadership Development Conference
September 16–18 | Chicago, IL
International Performance Management Conference
September 20–22 | New Orleans, LA
CLO & Talent Management Forum
September 27–29 | Tucson, AZ
DevLearn
September 30–October 2 | Las Vegas, NV

36. Thank You!
36
Alex Khurgin
Director of Learning, Grovo
alex@grovo.com
@LearninKhurgin
Connect:
Grovo.com
contact@grovo.com
212.924.2579
Learn more:
Grovo is a better way to learn at work.
contact@grovo.com | 212.924.2579

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