This document summarizes the transformation of the TU Delft University library from a traditional library space to an innovative learning center over a 5 year period. Surveys and interviews with students and faculty found that user needs and desires had changed, with preferences for more flexible communal and technology-enabled spaces. The library underwent renovations to create more open, flexible spaces for individual and group study, events, and knowledge sharing, with services like cafes and technology help. These changes led to increased visitor numbers and usage of the new learning center spaces on campus.

1. FROM A LIBRARY LEARNING
CENTRE TO OPEN SPACES
Library Learning Centre - educate – innovate - create 1
Liesbeth Mantel / Head of Open Spaces

2. TOWARDS A LIBRARY LEARNING
FIVE YEARS AGO OUR WISH WAS:
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CENTRE
TU DELFT LIBRARY AS THE VITAL
LINK BETWEEN RESEARCH AND
EDUCATION AT TU DELFT UNIVERSITY
https://www.flickr.com/photos/skrubu/7111918285

3. TOWARDS A LIBRARY LEARNING
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CENTRE
THE LIBRARY SPACE IS NOT OPTIMALLY USED
DECREASE IN THE USE OF TRADITIONAL
LIBRARY PRODUCTS AND SERVICES
CONNECTION WITH LEARNING CENTRE AND CAMPUSCONCEPT
USER NEEDS CHANGED IN THE LAST TEN YEARS
https://www.flickr.com/photos/skrubu/7111918285

4. RESEARCH 2007-2008
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HTTP://WWW.FLICKR.COM/PHOTOS/GERARDSTOLK/5042183055
SURVEY – BRAINSTORM - INTERVIEWS
SMALL SCALE SURVEY IN THE BUILDING (10 STUDENTS) AND ON CAMPUS (30 STUDENTS)
STRIKING: DIFFERENCE BETWEEN INVOLVEMENT AND STUDENT SATISFACTION
WISHES: BETTER COFFEE, SEATS, POWER OUTLETS, MORE SCANNERS & PRINTERS
INTERVIEW COLLEAGUES (25)
WISHES: FUN!, STARBUCKS, 24/7, HIGH TECH, THE PLACE TO BE, LIVING ROOM
BRAINSTORM SESSIONS / DESK RESEARCH / ANALYSIS OF THE ENVIRONMENT
WEBBASED VISUALISATION

5. VU MEDIA EXPERIENCE
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http://www.flickr.com/photos/moqub/2115633136

6. HOGESCHOOL UTRECHT - MEDIATHEEK
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http://www.flickr.com/photos/moqub/2115660262

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http://www.flickr.com/photos/moqub/2554898587
AVANS HOGESCHOOL - XPLORA

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http://www.flickr.com/photos/moqub/2555729924
AVANS HOGESCHOOL - XPLORA

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AMBITION:
QUESTION FOR ALARES:
SUPPORT OTHERS WITHIN TU DELFT LIBRARY IN THE
DEVELOPMENT OF AN AMBITION THAT THE LIBRARY
IS POSITIONED AS AN EDUCATIONAL AND INSPIRING
LEARNING ENVIRONMENT WHERE USERS LIKE TO COMEAND STAY
http://www.flickr.com/photos/spag85/3697750068

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7 keywords
flexible
cutting edge
knowledge advisor
treasury
individual studying
attractive
living room

15. INDIVIDUAL STUDYING
KEEP THE SAME NUMBER OF STUDY PLACES
SPECIAL RULES DURING EXAM WEEKS
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http://www.flickr.com/photos/tudelftlibrary/5164178370

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FLEXIBLE
ORGANISING EVENTS, EASY CHANGE-OVER OF TABLES,
CHAIRS AND OTHER EQUIPMENT
EASIER TO CHANGE IN THE FUTURE
http://www.flickr.com/photos/moqub/8624520424

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ATTRACTIVE
CREATE A ONE-DAY STAY (GREAT COFFEE)
http://www.flickr.com/photos/tudelftlibrary/7608558706
REASONS FOR A VISIT, MORE THAN BOOKS (WORKSHOPS, HUMAN LIBRARY)
EXHIBITIONS, LECTURES, MEETING POINT

18. EXHIBITIONS
HUMAN LIBRARY
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INSPIRATION IN THE LIBRARY:
CONNECTED WITH OUR
UNIVERSITY
INVOLVING THE USERS
https://www.flickr.com/photos/tudelftlibrary/7294438308
https://www.flickr.com/photos/tudelftlibrary/12949776273
INSPIRATION IN THE LIBRARY:
ENGAGING OUR UNIVERSITY
https://www.flickr.com/photos/tudelftlibrary/7733527496/
INSPIRATION IN THE LIBRARY:
COURSES / TRAINING

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CUTTING EDGE
http://www.flickr.com/photos/mgas/5597699414
EXPERIMENT - PILOT
DON’T BE AFRAID TO FAIL

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LIVING ROOM
MEETING POINT
http://www.flickr.com/photos/tudelftlibrary/5526689448
LIVELY, SUSTAINABLE FURNITURE
NEUTRAL AREA FOR FACULTIES AND MORE DIVERSE

23. KNOWLEDGE ADVISOR
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1 INFORMATION DESK
http://www.flickr.com/photos/mgas/5597696414
OFFLINE AND ONLINE HELP (SKYPE, MSN – FACEBOOK, TWITTER)
AYL ABOUT MATH

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TREASURY
READING ROOM IN CENTRAL PLACE
http://www.flickr.com/photos/tudelftlibrary/7733502852
EXHIBITS – MYSTERY OBJECT

25. WEBLOG – UNDER CONSTRUCTION EXHIBITION – CAMPAIN: IMAGINE THIS
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2X THE AMOUNT OF VISITORS
BEFORE AND AFTER THE
REDESIGN
XXL OPENING HOURS
EXTRA OPENING AULA DURING
EXAM PERIODS
4 PROJECTROOMS BECAME 10
AFTER 1 YEAR
https://www.flickr.com/photos/tudelftlibrary/5488703744

27. relax
give presentations
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http://www.flickr.com/photos/tudelftlibrary/5526664578
work together
study
THIS EXPERIENCE MAKES US AN
EXPERT IN CREATING COMFORTABLE AND
INSPIRING STUDY AND WORK SPACES

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Picture by: Marina Noordegraaf
AND THEN WHAT?

29. LIVING CAMPUS
TRANSFORMING SPACES
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http://www.flickr.com/photos/xesc/5825279570

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31. THE PERSONA’S OF THE TU DELFT
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SCIENTISTS – 4 PERSONA’S
STUDENTS – 4 PERSONA’S
SUPPORTING STAFF – 8 PERSONA’S
http://www.flickr.com/photos/xesc/5825279570

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https://www.flickr.com/photos/tudelftlibrary/11399260793/
WHY THE
LIBRARY?
ORDNING
STAFF / USERS
> BUILDING

35. CONCLUSIONS: MOVING TO THE
LIBRARY LEARNING CENTRE 2.0
IT IS KNOWN THAT THE LIBRARY AS A PLACE IS UNDERGOING
CHANGE. BY SPECIFYING THE FUNCTION OF WHAT A LIBRARY
OFFERS, WE CAN REINSTATE THIS FUNCTION EVERYWHERE.
THAT WAS SOMETHING WE NEEDED TO LEARN IN THIS PROCESS.
WITHIN THE OPEN SPACES PRODUCT GROUP, IN THE COMING
YEARS WE WILL BE BRINGING THE LIBRARY LEARNING CENTRE TO
A HIGHER LEVEL: THE LIBRARY LEARNING CENTRE 2.0
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https://www.flickr.com/photos/morten_liebach/151472408

36. PERSONAS WERE CREATED WITH MUZUS (HTTP://WWW.MUZUS.NL/) AND
WORK21 (HTTP://WWW.WORK21.NL/)
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http://www.flickr.com/photos/bobvanvliet/2839050383
REFERENCES
CHAPTER IN BOOK (BIBLIOTHÈQUES D'AUJOURD'HUI ; À LA CONQUÊTE DE NOUVEAUX
ESPACES / PAR MICHEL MELOT - SOUS LA DIRECTION DE MARIE-FRANÇOISE BISBROUCK, PARIS,
ÉDITIONS DU CERCLE DE LA LIBRAIRIE, 2010, 394 P. ILL. + 1 DISQUE OPTIQUE NUMÉRIQUE (CD-ROM),
29,7 CM - ISBN 978-2-7654-0982-3)
LIVING CAMPUS MOVIE HTTP://YOUTU.BE/iY-37HztCU4
SEE SLIDES FOR REFERENCES TO PICTURES USED

37. TU Delft Library
educate – innovate - create
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facebook.com/tudelftlibrary
twitter.com/tudelftlibrary