![1,[object Object],als je weetwaar je moetluisterenhoor je heel veel,[object Object],Marion van Putten & Liesbeth Mantel – TU Delft Library,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-1-2048.jpg?cb=1670248899)
![2,[object Object],19-11-2008,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-2-2048.jpg?cb=1670248899)
![3,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-3-2048.jpg?cb=1670248899)
![4,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-4-2048.jpg?cb=1670248899)
![5,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-5-2048.jpg?cb=1670248899)
![6,[object Object],het gesprek,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-6-2048.jpg?cb=1670248899)
![7,[object Object],september 2009,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-7-2048.jpg?cb=1670248899)
![8,[object Object],UPC: Maak van de klacht een WoW-ervaring,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-8-2048.jpg?cb=1670248899)
![9,[object Object],Vodafone: Het web zorgt voor transparantie. Je opent je deuren. Dat is een leerproces.,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-9-2048.jpg?cb=1670248899)
![10,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-10-2048.jpg?cb=1670248899)
![11,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-11-2048.jpg?cb=1670248899)
![12,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-12-2048.jpg?cb=1670248899)
![13,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-13-2048.jpg?cb=1670248899)
![14,[object Object],voorjaar 2010,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-14-2048.jpg?cb=1670248899)
![15,[object Object],discover,[object Object],anything,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-15-2048.jpg?cb=1670248899)
![16,[object Object],1 = geen,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-16-2048.jpg?cb=1670248899)
![17,[object Object],een conversatie is meer dan alleen zenden,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-17-2048.jpg?cb=1670248899)
![18,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-18-2048.jpg?cb=1670248899)
![19,[object Object],speel – ontdek - geniet,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-19-2048.jpg?cb=1670248899)
![20,[object Object],vragen,[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-20-2048.jpg?cb=1670248899)
![21,[object Object],Afbeeldingen:lalalala…. I don’t wanna hear this / hebedesign – (http://www.flickr.com/photos/hebe/2512086374),[object Object],me like books / de uitdragerij – (http://www.flickr.com/photos/uitdragerij/298768988),[object Object],go with the flow / notsogoodphotography – (http://www.flickr.com/photos/notsogoodphotography/140649222),[object Object],locked in 19.. / smlp.co.uk – (http://www.flickr.com/photos/biscuitsmlp/2324706925/),[object Object],sledging down The University Library / eelke dekker (http://www.flickr.com/photos/eelkedekker/38369625),[object Object],live Book / Thyago - SORG|FX – (http://www.flickr.com/photos/thyagohills/5009884654),[object Object],tiny Colored Pencils 2-18-10 7 / stevendepolo – (http://www.flickr.com/photos/stevendepolo/4371473825),[object Object],tiny birds in my hand.. / ~ilse – (http://www.flickr.com/photos/ilse/3389565299),[object Object],young toddler female girl playing in the sand in late evening light / mike baird – (http://www.flickr.com/photos/mikebaird/2257231978),[object Object],On the platform reading / moriza – (http://www.flickr.com/photos/moriza/96724309),[object Object]](https://image.slidesharecdn.com/2010-11-30tuewebcare-101204112530-phpapp02/75/2010-1130-tue-webcare-21-2048.jpg?cb=1670248899)
2010 11-30 tue webcare
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Op 30 november hielden mijn collega Marion van Putten en ik een presentatie over webcare bij de bibliotheek van de TU Eindhoven.
Op 30 november hielden mijn collega Marion van Putten en ik een presentatie over webcare bij de bibliotheek van de TU Eindhoven.
