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Key Responsibilities:
Brand ambassadorship, Market planning & sales strategy for desired Volumes / Mshares; Sales & Operations
planning including logistics and vehicle inventory; retail & channel finance strategy; key customer relationship &
CSI management; Financier relationship management; profitability & development of Dealers; Institutional sales;
Used vehicle business; new initiatives & product launches, Infrastructure & Organization development for long
term.
Key Responsibilities:
History highest CV sales in 11-12 & 12-13: more than 5.3Lac units in each of these years
 CV market share sustained at high level of around 60%.
 Expansion in reach –increase in touch points by 68%.
 Network model restructuring initiation : Gold & Platinum set-ups.
 Improvement of customer experience at 40% dealership main outlets.
 Regional Dealer Councils ( RDC )introduced to improve Dealer engagement.
 LEAP , DEEP, DHIM, DPM initiatives to improve corporate culture and professionalism at dealerships.
 Area Manager awards introduced for the first time
 Successfully leveraged 7 after sales products that were launched to enhance customer centricity
 16 new product / variant launches spread across the tonnage range.
 Financial de-risking of business:
 Dealer inventory - Min. 3 cerdit lines for dealers including TMF , Factoring.
 Dealer retail business - PCG focus, Centralised tie-ups, Financier spread
 Process initiation for transportation of vehicles by Trailers
 Tata-OK ramp up under controlled conditions.

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2011-13..

  • 1. 1 Key Responsibilities: Brand ambassadorship, Market planning & sales strategy for desired Volumes / Mshares; Sales & Operations planning including logistics and vehicle inventory; retail & channel finance strategy; key customer relationship & CSI management; Financier relationship management; profitability & development of Dealers; Institutional sales; Used vehicle business; new initiatives & product launches, Infrastructure & Organization development for long term. Key Responsibilities: History highest CV sales in 11-12 & 12-13: more than 5.3Lac units in each of these years  CV market share sustained at high level of around 60%.  Expansion in reach –increase in touch points by 68%.  Network model restructuring initiation : Gold & Platinum set-ups.  Improvement of customer experience at 40% dealership main outlets.  Regional Dealer Councils ( RDC )introduced to improve Dealer engagement.  LEAP , DEEP, DHIM, DPM initiatives to improve corporate culture and professionalism at dealerships.  Area Manager awards introduced for the first time  Successfully leveraged 7 after sales products that were launched to enhance customer centricity  16 new product / variant launches spread across the tonnage range.  Financial de-risking of business:  Dealer inventory - Min. 3 cerdit lines for dealers including TMF , Factoring.  Dealer retail business - PCG focus, Centralised tie-ups, Financier spread  Process initiation for transportation of vehicles by Trailers  Tata-OK ramp up under controlled conditions.