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Module 4
Factors infuencing the design of a
compensation plan
 Financial Stability of the firm
 Size of the market
 Nature of the Product
Types of Compensation Plan
1.   Financial Compensation
    Straight Salary Plan
    Straight Commission Plan
    Bonus and Incentive
    Salary plus Incentive Plan( Combination Plan)
    Drawing account and Commission Plan
    Allied Methods
2. Non-financial Compensation
 Promotions
 Recognition Programmes
 Fringe Benefits
 Expense Accounts
 Perks
 Sales Contests
Steps in designing a compensation
plan
1.   Determine Sales Force and Compensation Objectives
2.   Determine Major Compensation issues
3.   Implement Long term and Short term Compensation
     Plans
4.   Relate Rewards to Performance
5.   Measurement of Performance
6.   Appraise the Compensation Plan
Sales Force Motivation
 Importance of a motivated sales force: WHY?
 Constant rejections by customers, lower self- esteem,
  customer complaints about product and service.
 Frequent travelling, problems with work-life balance
Principles
 What principles should a sales manager follow while
  designing a motivational programme for salespeople?
   Most incentive plans designed in organizations are based
  on the application of the below mentioned principles –

 Principle of Security
o A motivation programme should aim at providing a sense
  of security to the salesperson – he should worry less about
  the future and contribute to sales without looking at issues
  about his basic survival and satisfaction of his physiological
  needs
 Principle of achievement
o Salesperson should know in advance the achievement
 he will have from the motivational programme, so that
 he will put more effort into achieving the desired goal

 Principle of approval
o Salespeople expect that the good work by them be
 praised, approved, and rewarded by the salesmanager
 Principle of loyalty
o If there is a high sense of social respect for each other,
  the salesperson tends to develop loyalty towards the
  organization and respect towards the seniors and
  managers.

 Principle of advancement
o Every salesperson looks at progress and growth inside
  the organization
 Principle of leadership
o Programs should be designed to nurture salespeople
 for future leadership roles.

 Principle of human behaviour
o Sales manager should treat salespeople as human
 beings with emotions, aspirations, and values.

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Sales force motivation and compensation

  • 2. Factors infuencing the design of a compensation plan  Financial Stability of the firm  Size of the market  Nature of the Product
  • 3. Types of Compensation Plan 1. Financial Compensation  Straight Salary Plan  Straight Commission Plan  Bonus and Incentive  Salary plus Incentive Plan( Combination Plan)  Drawing account and Commission Plan  Allied Methods
  • 4. 2. Non-financial Compensation  Promotions  Recognition Programmes  Fringe Benefits  Expense Accounts  Perks  Sales Contests
  • 5. Steps in designing a compensation plan 1. Determine Sales Force and Compensation Objectives 2. Determine Major Compensation issues 3. Implement Long term and Short term Compensation Plans 4. Relate Rewards to Performance 5. Measurement of Performance 6. Appraise the Compensation Plan
  • 6. Sales Force Motivation  Importance of a motivated sales force: WHY?  Constant rejections by customers, lower self- esteem, customer complaints about product and service.  Frequent travelling, problems with work-life balance
  • 7. Principles  What principles should a sales manager follow while designing a motivational programme for salespeople? Most incentive plans designed in organizations are based on the application of the below mentioned principles –  Principle of Security o A motivation programme should aim at providing a sense of security to the salesperson – he should worry less about the future and contribute to sales without looking at issues about his basic survival and satisfaction of his physiological needs
  • 8.  Principle of achievement o Salesperson should know in advance the achievement he will have from the motivational programme, so that he will put more effort into achieving the desired goal  Principle of approval o Salespeople expect that the good work by them be praised, approved, and rewarded by the salesmanager
  • 9.  Principle of loyalty o If there is a high sense of social respect for each other, the salesperson tends to develop loyalty towards the organization and respect towards the seniors and managers.  Principle of advancement o Every salesperson looks at progress and growth inside the organization
  • 10.  Principle of leadership o Programs should be designed to nurture salespeople for future leadership roles.  Principle of human behaviour o Sales manager should treat salespeople as human beings with emotions, aspirations, and values.