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Brian T. Holloran
Account Management & Sales Professional
Phone: 216.570.5827 Email: brianmls1@cox.net
7330 Hickory Lane Seven Hills, OH 44131
PROFESSIONAL SUMMARY
 Goal-Oriented with an Entrepreneurial Spirit and Focus on Enterprise-Level Account Management with a
well-rounded background in supporting a progressive organization to optimize performance and growth
 Proven Revenue Generator with demonstrated ability to Develop and Maintain client relationships and
Increased Profits ; Currently managing a $5 million Book of Business
 Top-Performing Sales Professional regularly exceeding established KPIs, Customer Service Ratings,
and Customer Retention and Growth
ACCOUNT MANAGEMENT & SALES EXPERIENCE
Medical Service Company May 2015 – Present
Sales/Resupply Manager
Account Management
 Build new relationships through in-person meetings, certified educational opportunities, and conference
calls; transition new accounts to sales team and collaborate with sales team to maintain and grow
new business
 Collaborate with sales & distribution to identify opportunities for growth in sales and tailor solutions to
meet customer needs
 Assess individual customer accounts and analyze account data to create targeted Team Objectives
 Provide superior customer service to clients such as University Hospitals and Ohio State Hospitals and
positively engage vendors such as to best serve patient groups
 Launch a new revenue strand in Medical Alert Systems; develop partnership with a distributor to serve as
the sales and billing instrument for the distributor
 Collaborate with the Respiratory Department to ensure clients have been properly set-up and resupplies
are correct for medical equipment and related supplies
 Utilize Brightree Software to ensure accurate information exchanges regarding individual client accounts
and to grow revenue for these accounts
Sales and Supervisory
 Grow and maintain annual $4.8 million revenue generated by Resupply Department for Medical
Equipment and Supplies, Medical Alert Services, and Inside Sales
 Increased Resupply sales 19% in 2015 (fiscal year); additional 10-15% forecast for 2016
 Manage a hybrid sales team of 3 to generate new referral sources (hospitals, assisted living, rehabilitation
facilities, home health, etc.) in the following regions: Columbus/Zanesville, Youngstown/Pittsburgh,
Buffalo/Rochester
 Focus the sales team strategies and processes to grow revenue in Durable Medical Equipment, Home
Equipment, and Respiratory Services (CPAP and Oxygen); identify team member strengths and provide
the team with tools/resources for sales and relationship building success
 Hire, train, and assist with the professional development of team members; create individual training
plans for each new team member
 Create and implement outbound/inbound sales script, marketing materials, and online presence for
e-commerce
 Assist with software upgrade from DOS base to Web base Data Entry System; Create Standard
Procedures for database updates and maintenance
Fresh Coat Inc. Sept 2013 – May 2015
Account Manager
 Prospect for new clients utilizing all channels possible including networking, leveraging existing accounts,
cold calling, and trade shows
 Develop customized, competitive estimates for clients and present to key decision-makers
 Establish client requirements and expenditure parameters; plan product packages; make efficient sales
presentations
 Serve as liaison between accounts and operations crews to create a quality product meeting the specific
needs of clients
Brian T. Holloran
Account Management & Sales Professional
Phone: 216.570.5827 Email: brianmls1@cox.net
7330 Hickory Lane Seven Hills, OH 44131
Enterprise Rent-A-Car Dec 2011 – Sept 2013
Account Executive
Account Management
 Maintain a regular schedule to visit existing clients to promote customer satisfaction and increase add-on
sales; successfully expand and sustain accounts including, but not limited to, Ganley Motor Group,
Cleveland Browns, Cleveland Cavaliers, Car Star Auto Body, and Univ. of Phoenix
 Drive and continue profit increases leading to 9 consecutive company awards for Top 10 Northern Ohio
Sales; Lead sales training meetings to provide effective strategies for increased sales
 Manage sales cycle in designated territories by following client leads, conducting opportunity analyses,
presenting products and solutions to clients, and negotiating and closing deals
Sales & Supervisory
 Lead branch operations and personnel in the successful building of positive customer relations
 Increased account base from 50 to 300+ with an account retention rate of 96%
 Generated positive cash flow in second quarter while registering overall sales of $275,000 in first year
 Prospect for new clients utilizing all channels possible including networking, leveraging existing accounts,
cold calling, and trade shows
 Managed a staff of 16 including hiring, training, scheduling, performance reviews, and conflict resolution;
Monitored group dynamics and promoted a positive company culture
 Communicate project goals and manage team to complete projects on-time and with highest quality
standards; Created and managed “Best in Service” program to recognize employees who exceeded
expectations
 Establish and monitor staff performance goals with a focus on increasing sales and employee success ;
Implemented new procedures and policies to improve efficiency
MLS Restoration LLC. March 2002 – Dec 2011
Owner/Sales Director
Account Management
 Market new company to potential accounts utilizing innovative canvassing methods and "guerilla"-style
marketing campaigns
 Diversified company portfolio to include Bank and Real Estate owned properties and implementing
additional services offered to generate new revenue strands
 Research government websites, insurance companies and policies, land management companies to
develop a targeted growth plan for client management
Sales & Supervisory
 Exceeded revenue expectations in 7 consecutive years before selling company in 2011 for
substantial profit
 Interfaced with banks, realtors, HUD Administration and national preservation companies on the status of
over 500 foreclosed properties
 Delivered company sales message and operations plan to C-Level Executives in various market areas
EDUCATION
Bachelor of Arts, Business Management - Hiram College, Hiram, Ohio

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Brian Holloran - Account Management and Sales Professional

  • 1. Brian T. Holloran Account Management & Sales Professional Phone: 216.570.5827 Email: brianmls1@cox.net 7330 Hickory Lane Seven Hills, OH 44131 PROFESSIONAL SUMMARY  Goal-Oriented with an Entrepreneurial Spirit and Focus on Enterprise-Level Account Management with a well-rounded background in supporting a progressive organization to optimize performance and growth  Proven Revenue Generator with demonstrated ability to Develop and Maintain client relationships and Increased Profits ; Currently managing a $5 million Book of Business  Top-Performing Sales Professional regularly exceeding established KPIs, Customer Service Ratings, and Customer Retention and Growth ACCOUNT MANAGEMENT & SALES EXPERIENCE Medical Service Company May 2015 – Present Sales/Resupply Manager Account Management  Build new relationships through in-person meetings, certified educational opportunities, and conference calls; transition new accounts to sales team and collaborate with sales team to maintain and grow new business  Collaborate with sales & distribution to identify opportunities for growth in sales and tailor solutions to meet customer needs  Assess individual customer accounts and analyze account data to create targeted Team Objectives  Provide superior customer service to clients such as University Hospitals and Ohio State Hospitals and positively engage vendors such as to best serve patient groups  Launch a new revenue strand in Medical Alert Systems; develop partnership with a distributor to serve as the sales and billing instrument for the distributor  Collaborate with the Respiratory Department to ensure clients have been properly set-up and resupplies are correct for medical equipment and related supplies  Utilize Brightree Software to ensure accurate information exchanges regarding individual client accounts and to grow revenue for these accounts Sales and Supervisory  Grow and maintain annual $4.8 million revenue generated by Resupply Department for Medical Equipment and Supplies, Medical Alert Services, and Inside Sales  Increased Resupply sales 19% in 2015 (fiscal year); additional 10-15% forecast for 2016  Manage a hybrid sales team of 3 to generate new referral sources (hospitals, assisted living, rehabilitation facilities, home health, etc.) in the following regions: Columbus/Zanesville, Youngstown/Pittsburgh, Buffalo/Rochester  Focus the sales team strategies and processes to grow revenue in Durable Medical Equipment, Home Equipment, and Respiratory Services (CPAP and Oxygen); identify team member strengths and provide the team with tools/resources for sales and relationship building success  Hire, train, and assist with the professional development of team members; create individual training plans for each new team member  Create and implement outbound/inbound sales script, marketing materials, and online presence for e-commerce  Assist with software upgrade from DOS base to Web base Data Entry System; Create Standard Procedures for database updates and maintenance Fresh Coat Inc. Sept 2013 – May 2015 Account Manager  Prospect for new clients utilizing all channels possible including networking, leveraging existing accounts, cold calling, and trade shows  Develop customized, competitive estimates for clients and present to key decision-makers  Establish client requirements and expenditure parameters; plan product packages; make efficient sales presentations  Serve as liaison between accounts and operations crews to create a quality product meeting the specific needs of clients
  • 2. Brian T. Holloran Account Management & Sales Professional Phone: 216.570.5827 Email: brianmls1@cox.net 7330 Hickory Lane Seven Hills, OH 44131 Enterprise Rent-A-Car Dec 2011 – Sept 2013 Account Executive Account Management  Maintain a regular schedule to visit existing clients to promote customer satisfaction and increase add-on sales; successfully expand and sustain accounts including, but not limited to, Ganley Motor Group, Cleveland Browns, Cleveland Cavaliers, Car Star Auto Body, and Univ. of Phoenix  Drive and continue profit increases leading to 9 consecutive company awards for Top 10 Northern Ohio Sales; Lead sales training meetings to provide effective strategies for increased sales  Manage sales cycle in designated territories by following client leads, conducting opportunity analyses, presenting products and solutions to clients, and negotiating and closing deals Sales & Supervisory  Lead branch operations and personnel in the successful building of positive customer relations  Increased account base from 50 to 300+ with an account retention rate of 96%  Generated positive cash flow in second quarter while registering overall sales of $275,000 in first year  Prospect for new clients utilizing all channels possible including networking, leveraging existing accounts, cold calling, and trade shows  Managed a staff of 16 including hiring, training, scheduling, performance reviews, and conflict resolution; Monitored group dynamics and promoted a positive company culture  Communicate project goals and manage team to complete projects on-time and with highest quality standards; Created and managed “Best in Service” program to recognize employees who exceeded expectations  Establish and monitor staff performance goals with a focus on increasing sales and employee success ; Implemented new procedures and policies to improve efficiency MLS Restoration LLC. March 2002 – Dec 2011 Owner/Sales Director Account Management  Market new company to potential accounts utilizing innovative canvassing methods and "guerilla"-style marketing campaigns  Diversified company portfolio to include Bank and Real Estate owned properties and implementing additional services offered to generate new revenue strands  Research government websites, insurance companies and policies, land management companies to develop a targeted growth plan for client management Sales & Supervisory  Exceeded revenue expectations in 7 consecutive years before selling company in 2011 for substantial profit  Interfaced with banks, realtors, HUD Administration and national preservation companies on the status of over 500 foreclosed properties  Delivered company sales message and operations plan to C-Level Executives in various market areas EDUCATION Bachelor of Arts, Business Management - Hiram College, Hiram, Ohio