The document provides a summary and work history of Brian T. Holloran, an account management and sales professional with over 15 years of experience managing accounts and exceeding sales goals across several industries, including medical equipment, property restoration, and vehicle rentals. Holloran has a proven track record of growing revenue, developing client relationships, and leading sales teams to success.
I am a Senior Executive with over 15 years in executive-level sales leadership roles and a track record of delivering significant profitable and sustainable growth. Known as both an excellent strategist and tactician, I am particularly strong in translating the company mission into actionable strategies that drive multimillion-dollar sales, build client loyalty, and grow market and wallet share.
Highlights of my background include:
* Consistent track record of expert negotiations. As an articulate, persuasive communicator and engaging presenter, I have negotiated multimillion-dollar contracts with clients, customers, channel partners, and resellers.
* National and regional territory development and management. I have repeatedly secured key Fortune 1000 client accounts, increased product distribution, and expanded the company footprint in territories of 12 to 50 states.
* Superior sales force development and leadership skills. My ability to recruit, develop, mentor, and coach top talent has resulted in high performance, motivated teams of geographically dispersed sales professionals who meet and exceed expectations in all areas
I am a Senior Executive with over 15 years in executive-level sales leadership roles and a track record of delivering significant profitable and sustainable growth. Known as both an excellent strategist and tactician, I am particularly strong in translating the company mission into actionable strategies that drive multimillion-dollar sales, build client loyalty, and grow market and wallet share.
Highlights of my background include:
* Consistent track record of expert negotiations. As an articulate, persuasive communicator and engaging presenter, I have negotiated multimillion-dollar contracts with clients, customers, channel partners, and resellers.
* National and regional territory development and management. I have repeatedly secured key Fortune 1000 client accounts, increased product distribution, and expanded the company footprint in territories of 12 to 50 states.
* Superior sales force development and leadership skills. My ability to recruit, develop, mentor, and coach top talent has resulted in high performance, motivated teams of geographically dispersed sales professionals who meet and exceed expectations in all areas
Driven Customer Service & Sale Professional with extensive strategic sales & Marketing experience. Comprehensive background across all aspects of customer engagement, customer retention, customer service, customer care, & customer satisfaction. Proficiency in staff recruitment, development and training, with ability to lead and motivate others to achieve business success. Excellent communicator,.
Driven Customer Service & Sale Professional with extensive strategic sales & Marketing experience. Comprehensive background across all aspects of customer engagement, customer retention, customer service, customer care, & customer satisfaction. Proficiency in staff recruitment, development and training, with ability to lead and motivate others to achieve business success. Excellent communicator,.
Ambitious Business Leader who creates strategic alliances with organization leaders to effectively align with and
support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled
professionals.
Brian Holloran - Account Management and Sales Professional
1. Brian T. Holloran
Account Management & Sales Professional
Phone: 216.570.5827 Email: brianmls1@cox.net
7330 Hickory Lane Seven Hills, OH 44131
PROFESSIONAL SUMMARY
Goal-Oriented with an Entrepreneurial Spirit and Focus on Enterprise-Level Account Management with a
well-rounded background in supporting a progressive organization to optimize performance and growth
Proven Revenue Generator with demonstrated ability to Develop and Maintain client relationships and
Increased Profits ; Currently managing a $5 million Book of Business
Top-Performing Sales Professional regularly exceeding established KPIs, Customer Service Ratings,
and Customer Retention and Growth
ACCOUNT MANAGEMENT & SALES EXPERIENCE
Medical Service Company May 2015 – Present
Sales/Resupply Manager
Account Management
Build new relationships through in-person meetings, certified educational opportunities, and conference
calls; transition new accounts to sales team and collaborate with sales team to maintain and grow
new business
Collaborate with sales & distribution to identify opportunities for growth in sales and tailor solutions to
meet customer needs
Assess individual customer accounts and analyze account data to create targeted Team Objectives
Provide superior customer service to clients such as University Hospitals and Ohio State Hospitals and
positively engage vendors such as to best serve patient groups
Launch a new revenue strand in Medical Alert Systems; develop partnership with a distributor to serve as
the sales and billing instrument for the distributor
Collaborate with the Respiratory Department to ensure clients have been properly set-up and resupplies
are correct for medical equipment and related supplies
Utilize Brightree Software to ensure accurate information exchanges regarding individual client accounts
and to grow revenue for these accounts
Sales and Supervisory
Grow and maintain annual $4.8 million revenue generated by Resupply Department for Medical
Equipment and Supplies, Medical Alert Services, and Inside Sales
Increased Resupply sales 19% in 2015 (fiscal year); additional 10-15% forecast for 2016
Manage a hybrid sales team of 3 to generate new referral sources (hospitals, assisted living, rehabilitation
facilities, home health, etc.) in the following regions: Columbus/Zanesville, Youngstown/Pittsburgh,
Buffalo/Rochester
Focus the sales team strategies and processes to grow revenue in Durable Medical Equipment, Home
Equipment, and Respiratory Services (CPAP and Oxygen); identify team member strengths and provide
the team with tools/resources for sales and relationship building success
Hire, train, and assist with the professional development of team members; create individual training
plans for each new team member
Create and implement outbound/inbound sales script, marketing materials, and online presence for
e-commerce
Assist with software upgrade from DOS base to Web base Data Entry System; Create Standard
Procedures for database updates and maintenance
Fresh Coat Inc. Sept 2013 – May 2015
Account Manager
Prospect for new clients utilizing all channels possible including networking, leveraging existing accounts,
cold calling, and trade shows
Develop customized, competitive estimates for clients and present to key decision-makers
Establish client requirements and expenditure parameters; plan product packages; make efficient sales
presentations
Serve as liaison between accounts and operations crews to create a quality product meeting the specific
needs of clients
2. Brian T. Holloran
Account Management & Sales Professional
Phone: 216.570.5827 Email: brianmls1@cox.net
7330 Hickory Lane Seven Hills, OH 44131
Enterprise Rent-A-Car Dec 2011 – Sept 2013
Account Executive
Account Management
Maintain a regular schedule to visit existing clients to promote customer satisfaction and increase add-on
sales; successfully expand and sustain accounts including, but not limited to, Ganley Motor Group,
Cleveland Browns, Cleveland Cavaliers, Car Star Auto Body, and Univ. of Phoenix
Drive and continue profit increases leading to 9 consecutive company awards for Top 10 Northern Ohio
Sales; Lead sales training meetings to provide effective strategies for increased sales
Manage sales cycle in designated territories by following client leads, conducting opportunity analyses,
presenting products and solutions to clients, and negotiating and closing deals
Sales & Supervisory
Lead branch operations and personnel in the successful building of positive customer relations
Increased account base from 50 to 300+ with an account retention rate of 96%
Generated positive cash flow in second quarter while registering overall sales of $275,000 in first year
Prospect for new clients utilizing all channels possible including networking, leveraging existing accounts,
cold calling, and trade shows
Managed a staff of 16 including hiring, training, scheduling, performance reviews, and conflict resolution;
Monitored group dynamics and promoted a positive company culture
Communicate project goals and manage team to complete projects on-time and with highest quality
standards; Created and managed “Best in Service” program to recognize employees who exceeded
expectations
Establish and monitor staff performance goals with a focus on increasing sales and employee success ;
Implemented new procedures and policies to improve efficiency
MLS Restoration LLC. March 2002 – Dec 2011
Owner/Sales Director
Account Management
Market new company to potential accounts utilizing innovative canvassing methods and "guerilla"-style
marketing campaigns
Diversified company portfolio to include Bank and Real Estate owned properties and implementing
additional services offered to generate new revenue strands
Research government websites, insurance companies and policies, land management companies to
develop a targeted growth plan for client management
Sales & Supervisory
Exceeded revenue expectations in 7 consecutive years before selling company in 2011 for
substantial profit
Interfaced with banks, realtors, HUD Administration and national preservation companies on the status of
over 500 foreclosed properties
Delivered company sales message and operations plan to C-Level Executives in various market areas
EDUCATION
Bachelor of Arts, Business Management - Hiram College, Hiram, Ohio