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Cross cultural communication, also known as intercultural communication, involves sending and receiving messages between people from different cultural backgrounds who may interpret verbal and nonverbal cues differently. The document outlines five key aspects of improving intercultural communication: understanding culture, achieving intercultural proficiency, improving communication with intercultural audiences, capitalizing on a diverse workforce, and developing skills like avoiding ethnocentrism and learning nonverbal communication. The goal is effective communication across cultural differences in business, work, and sharing ideas.










