The document discusses several universal systems that impact intercultural business communication, including economic, political, educational, and family systems as well as social hierarchies and interactions. It provides examples and comparisons of these systems between different countries.

1. Chapter 2 Universal Systems Intercultural Business Communication, 4th ed., Chaney & Martin

12. Education in the U.S. Althen, American Ways Anybody can get into college in the U.S. Malaysians, remarking on the easy accessibility of American colleges and universities, compared U.S. schools unfavorably to that of the British who once ruled Malaysia and provided the model for their educational system. However, the Malaysians observed, “You Americans put men on the moon, so there must be something right about your system.”

13. U.S. Leads in Percentage Completing School Intercultural Business Communication, 4th ed., Chaney & Martin Country Sec. Educ. Higher Educ. Spain 21.8% 9.9% France 50.5% 9.7% Britain 65.3% 9.6% Japan 69.7% 13.3% Canada 75.7% 16.7% Germany 81.3% 11.2% United States 83.3% 23.6%

16. Occupational Rankings Intercultural Business Communication, 4th ed., Chaney & Martin U.S. Japan________________ Supreme Court justices Prefectural governors Physicians University professors State governors Local judges President’s Cabinet Officers in large firms Diplomats Government section heads Mayors of large cities Doctors University professors Architects Scientists Owners of businesses Congressional leaders Labor union leaders Bankers Newspaper reporters