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Good Practice on AT in Employment Settings Paul Day Employers’ Forum on Disability Prague September 8 2011
Good Practice on AT in Employment SettingsEFD and BTAT Employers’ Forum on Disability (EFD) 330 organisations Helping Business get it right for  Job applicants Employees Customers Business Taskforce on Accessible Technology (BTAT) 36 major corporates Mainstreaming accessible technology
Good Practice on AT in Employment SettingsEFD and BTAT Business Taskforce on Accessible Technology (BTAT) Charter Accessibility Maturity Model Procurement protocol Website Training and information
Good Practice on AT in Employment SettingsGetting the AT right Getting the AT right – hot topics for employers AT must work with our systems Implications for procurement of new systems Users have to access AT Fixing problems Employee productivity Customer Service
Good Practice on AT in Employment SettingsWhat AT is used? What AT is used? Hardware ,[object Object]
Keyboard
MagnifierSoftware ,[object Object]
Screenreader
Voice control,[object Object]
Good Practice on AT in Employment SettingsAccess to AT Access to AT at work Defined process Users must know help is available Identify issue Assess need Order solution (ideally from a catalogue of pre-approved products) Provide solution and training if needed
Good Practice on AT in Employment SettingsHow to deal with problems How to deal with problems –  Helpdesk ,[object Object]

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1.1.2nd WS. Good Practice on AT in employment settings P.Day

  • 1. Good Practice on AT in Employment Settings Paul Day Employers’ Forum on Disability Prague September 8 2011
  • 2. Good Practice on AT in Employment SettingsEFD and BTAT Employers’ Forum on Disability (EFD) 330 organisations Helping Business get it right for Job applicants Employees Customers Business Taskforce on Accessible Technology (BTAT) 36 major corporates Mainstreaming accessible technology
  • 3. Good Practice on AT in Employment SettingsEFD and BTAT Business Taskforce on Accessible Technology (BTAT) Charter Accessibility Maturity Model Procurement protocol Website Training and information
  • 4. Good Practice on AT in Employment SettingsGetting the AT right Getting the AT right – hot topics for employers AT must work with our systems Implications for procurement of new systems Users have to access AT Fixing problems Employee productivity Customer Service
  • 5.
  • 7.
  • 9.
  • 10. Good Practice on AT in Employment SettingsAccess to AT Access to AT at work Defined process Users must know help is available Identify issue Assess need Order solution (ideally from a catalogue of pre-approved products) Provide solution and training if needed
  • 11.
  • 12.
  • 13. Good Practice on AT in Employment SettingsOverall good practice Overall good practice Mainstreamed Integrated Part of procurement/development Part of normal business
  • 14. Good Practice on AT in Employment SettingsHot topics for corporate users Hot topics for corporate AT Compatibility and interoperability Pre-testing Enterprise systems; scripting Development and procurement Users Assessing needs Providing the technology; inclusion in corporate IT catalogue Training Speed of Change Fixing problems Recognise needs; process What else?