Misd chap 7 managing vendors
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The document discusses best practices for managing vendors and making purchasing decisions. It recommends establishing relationships with vendors, setting up trial experiences, and using evaluation matrices to compare vendors based on criteria like functionality, price, performance, and support. The document also discusses various purchasing sources and the pros and cons of different options like retail stores, the web, and value-added resellers.
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Procurement ManagementImportance of Project Procurem
Procurement Management
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PTA = (ceiling price – target price)/government share + target cost
Cost Reimbursable Contracts
Cost plus incentive fee (CPIF
Cost plus fixed fee (CPFF)
Cost plus percentage of costs (CPPC)
Contract Clauses
Contracts should include specific clauses to take into account issues unique to the project
Can require various educational or work experience for different pay rights
Often includes:
Termination clause
Limitation of liability clause
Tools and Techniques for Planning Purchases and Acquisitions
Expert judgment
Market research
Make-or-buy analysis: General management technique ...
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Misd chap 12 disaster recovery
The document discusses disaster recovery management for information systems. It outlines key aspects of developing a disaster recovery plan including defining recovery objectives, forming a disaster recovery committee, assessing applications, creating documentation, securing off-site storage, ensuring hardware availability, and regularly updating and testing the plan.
Misd chap 10 technology management
The document discusses key topics in managing technology, including network management, advanced technology management, trends in computer systems, input/output devices and storage options. It covers operating systems, systems development programs, types of software, and trends in business telecommunications such as collaboration, e-commerce and internal business systems. Managing technology involves understanding trends, evaluating emerging technologies, recommending high-potential payoff technologies, and supporting technologies until replacement.
Misd chap 9 enterprise applications
The document discusses several enterprise applications including email, directory services, and enterprise resource planning (ERP). It provides an overview of the pros and cons of email, comparing email to phone calls. It also discusses best practices for email communication quality, email product choices, and challenges with managing email like junk mail and data retention policies. Directory services are described as aiming to reduce administration through a single user ID and password. The document outlines ERP as a set of integrated applications to manage resources across an entire enterprise, noting the high costs and major changes required for implementation.
Misd chap 8 technical environment
The document discusses managing a company's technical environment. It provides guidance on conducting an inventory of all technology assets, documenting the network infrastructure with diagrams, and understanding how everything is connected. It emphasizes the importance of keeping documentation up-to-date and accessible in case of failures or disasters. Regularly assessing the technical environment can uncover outdated resources, redundant systems, and optimization opportunities.
Misd chap 6 budget
The document discusses various factors to consider when creating an IT budget, including the budgeting process, lease vs buy decisions, and priorities for IT investments. The budgeting process involves estimating costs, getting approval, tracking spending, and revising the budget. When deciding between leasing or buying equipment, considerations include predictable costs but also inventory management. Other factors that impact the IT budget are department growth, technology changes, staff needs, and hardware/software maintenance agreements. Priorities for IT investments include strategic systems, traditional systems, decision support, infrastructure, business process redesign, and maintaining existing systems.
Misd chap 5 stffing is team hrm irm
The document discusses human resource management and staffing in an organization. It covers recruiting qualified personnel, developing existing staff through training and performance reviews, compensation and benefits, and maintaining employee satisfaction. The challenges for an IT manager include justifying new hires, utilizing internal referrals and the HR department for recruiting, and determining whether to hire full-time employees or consultants based on needs and budget.
Misd chap 4 managing is team
This document discusses several strategies for managing an IT team effectively. It emphasizes establishing clear priorities and goals, communicating regularly with the team, and avoiding burnout. The document also covers training employees, conducting performance reviews, and evaluating performance based on objectives and key indicators. Regular meetings and discussions are important to solicit employee feedback, identify opportunities for improvement, and enhance motivation and development.
Misd chap 2 concepts of org n isd
The information systems department is responsible for managing an organization's information systems and technology. It aims to support the organization's goals through IT services and solutions. The department has several key components: goals and objectives, roles and functions, organizational structure, human resources, and technology. It provides cost-effective IT services while also consulting different departments on their information needs. The department structure depends on its role as a cost center, profit center or subsidiary business unit. It employs technical staff with skills in areas like programming, networking and database administration. The department manages various hardware, software, and telecommunication technologies that support the organization's operations.
Misd chap 3 roles of is mgr
The roles of an IS manager include managing data centers, staff, telecommunications, servers, workstations, websites, user support, and ensuring regulatory compliance and disaster recovery. As the manager, they connect with various departments in the organization and can influence strategic directions. Managers have more responsibilities and control over resources but also more credit for successes and accountability for failures. Effective IS managers develop strategies that align technology with organizational goals through collaboration with other managers and governance structures.
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This document provides an overview of fundamental information systems concepts. It discusses the components of an information system including input, processing, output, storage, and control. It also describes different types of information systems such as operational support systems and management information systems. Finally, it discusses how globalization relies on information technology and networked systems to connect businesses worldwide.
Misd chap 11 distributed management
Distributed management refers to the increasing responsibility of managers at all levels and functions within an organization to manage information technology. As networks like the internet and intranets connect more systems, IT management must be distributed throughout the organization. This involves managing end user computing through help desks and policies, as well as managing internet access by defining responsibilities, enforcing rules and standards, and ensuring network capacity can support usage. Managing global IT presents additional challenges of dealing with cultural, political, and economic differences between countries and developing strategies and systems to support global business operations.
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Misd chap 7 managing vendors
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