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RFP Process
October 5, 2016
An Independent Publisher
Perspective
Jennifer L. Pesanelli
Deputy Executive Director for Operations
& Director of Publications
Sometimes I am the vendor.
• Association Management Services
– General Management: Executive Directors, Business
Managers
– Meeting Management
– Support Services: Membership, Accounting, IT
• Publication Services
– Editorial, Peer Review, Production (not systems)
– Programs, Abstracts, Directories
– Content Licensing, Fulfillment
Sometimes I am the client.
• Our Association Management Needs
– Database – Association Management Software (AMS)
– Financial Management System
– Third party support for client society programs
• Commercial publishing RFPs and contracts
• Our Publishing Needs
– Manuscript submission and peer review system
– Composition, tagging, printing
– Author billing
– Online platform
Identify and define the need
• Organization requirement?
• Contract up for renewal?
• Problem with current vendor or
current system?
– Resolvable
– Other options
• Future needs assessment
The Very Important Request for
Proposal (RFP)
• Best bet for apples to apples
• Internal team
– Volunteers
– Staff
• Engage a consultant?
– Manage the process
– Expert knowledge
– Extension of staff
Pre-RFP RFP??
aka Selecting a Consultant
Selecting a Consultant
• Seek recommendations
• Provide project details
– Needs
– Expectations
• Have a conversation
Picking the best for the job
• Ask for a proposal
– Scope of services
– Schedule of deliverables
– Cost
• Have another conversation
• Worth the cost?
What is their function?
• Help you define your need
• Identify vendors in the market place
• Develop the RFP document
• Manage the schedule and the process
• Be the point of contact for the vendors
• Analyze and summarize the proposals
• Arrange the presentations
• Help you score the presentations
• Support the contract negotiation process
The RFP – How you slice it
• Details, details, details
• Requirements document
– MUST have
– Nice to have
– Other?
• Welcome questions
• Expectations
Demos – What’s on the inside?
• Tell them what you want to hear
– Company information
– Service or system overview
• Demo
– Differentiators
– Your workflow
– Enhancements
Proposal Pitfalls and Demo Don’ts
Aka Bad Apples
Putting Pieces Together
• Proposal to Contract phase
– Scope inclusion
• Negotiation
– Exit strategy!
• Transition
The Desired End Result

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10052016 ssp seminar2_pesanelli

  • 1. RFP Process October 5, 2016 An Independent Publisher Perspective Jennifer L. Pesanelli Deputy Executive Director for Operations & Director of Publications
  • 2. Sometimes I am the vendor. • Association Management Services – General Management: Executive Directors, Business Managers – Meeting Management – Support Services: Membership, Accounting, IT • Publication Services – Editorial, Peer Review, Production (not systems) – Programs, Abstracts, Directories – Content Licensing, Fulfillment
  • 3. Sometimes I am the client. • Our Association Management Needs – Database – Association Management Software (AMS) – Financial Management System – Third party support for client society programs • Commercial publishing RFPs and contracts • Our Publishing Needs – Manuscript submission and peer review system – Composition, tagging, printing – Author billing – Online platform
  • 4. Identify and define the need • Organization requirement? • Contract up for renewal? • Problem with current vendor or current system? – Resolvable – Other options • Future needs assessment
  • 5. The Very Important Request for Proposal (RFP) • Best bet for apples to apples • Internal team – Volunteers – Staff • Engage a consultant? – Manage the process – Expert knowledge – Extension of staff
  • 7. Selecting a Consultant • Seek recommendations • Provide project details – Needs – Expectations • Have a conversation
  • 8. Picking the best for the job • Ask for a proposal – Scope of services – Schedule of deliverables – Cost • Have another conversation • Worth the cost?
  • 9. What is their function? • Help you define your need • Identify vendors in the market place • Develop the RFP document • Manage the schedule and the process • Be the point of contact for the vendors • Analyze and summarize the proposals • Arrange the presentations • Help you score the presentations • Support the contract negotiation process
  • 10. The RFP – How you slice it • Details, details, details • Requirements document – MUST have – Nice to have – Other? • Welcome questions • Expectations
  • 11. Demos – What’s on the inside? • Tell them what you want to hear – Company information – Service or system overview • Demo – Differentiators – Your workflow – Enhancements
  • 12. Proposal Pitfalls and Demo Don’ts Aka Bad Apples
  • 13. Putting Pieces Together • Proposal to Contract phase – Scope inclusion • Negotiation – Exit strategy! • Transition
  • 14. The Desired End Result