An effective trainer requires strong facilitation, communication, and interpersonal skills. They must be able to analyze group processes, give and receive feedback, and use skills like paraphrasing, summarizing, asking questions, and interpreting non-verbal cues. As a trainer, they may take on roles like a subject matter expert, facilitator, manager, and group leader. Regardless of their role, skills like planning, communication, handling difficult situations, and decision making are important. Beyond technical skills, qualities like enthusiasm, flexibility, humor, and accepting responsibility are traits of a good trainer.

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Skills of an Effective Trainer
FACILITATION / COMMUNICATION SKILLS
• Some of the important mechanisms, which provide for
effective communication and facilitation are:
• Use of various interpersonal communication skills to
facilitate large and small group of learning
• Analysis of group process activity in terms of task and
maintenance functions; and
• Giving & receiving appropriate performance feedback

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INTERPERSONAL COMMUNICATION SKILLS
Some of the very important skills that a facilitator can learn
in a very short time are:
• Paraphrasing
• Summarizing
• Question Asking
• Extending and
• Non-verbal Cues
GROUP PROCESS ACTIVITY SKILLS
• Group Task Functions
• Clarifying
• Focusing
• Seeking Useful Information
• Reaching Task Agreement
• Giving Useful Information
• Moving Towards action

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PERFORMANCE FEEDBACK SKILLS
• Feedback is the process of receiving and evaluating
information about behavior.
• It is essential for both the trainers and the learners to
receive & give feedback in order to make the learning
process more effective.
TRAINERS KNOWLEDGE AND SKILLS
• For training purposes analyzing the tasks involved in
performing a job usually require us to break down the
tasks into their knowledge, skill and attitude
components

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• Knowledge is defined “in the context of a training
programme, that part which is concerned with
imparting specific information needed in order to
perform a task or a job. It is commonly linked with
the development of skills and attitudes as the
component parts of training objectives”
• Skill is defined as “An organized and coordinated
pattern of mental and/or physical activity in relation to
an object, person, event or display of information.”.

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• The distinction between knowledge, skills and attitudes
is important to the trainer because of the implications
for designing a learning event.
CATEGORIES OF KNOWLEDGE
• The knowledge can be of two types; facts that a person can
remember, and ideas that a person understands
• Based on above, four categories of knowledge can be identified
• Facts
• Procedures
• Concepts
• Principles

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CATEGORIES OF SKILLS
Skills can also be considered as falling into four
categories:
• Thinking
• Acting
• Reacting
• Interacting
AREAS IN WHICH QUALITIES OF TRAINERS
COULD BE REFLECTED
• Outside interests, particularly those which are people
oriented and exercise interpersonal skills or which may
involve teaching others
• Simulated exercises which resemble training situations

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• Informal judgments based on relationships within the
work situation
• Formal judgments based on performance appraisal,
group meetings, developmental training
SKILLS OF A TRAINER
ROLES REQUIRED SKILLS
Subject matter
specialist
• Planning and making presentations
• Communication
• Receiving and giving feedback
Facilitator of the
Learning process
• Using various training method
• Communication
• Making presentations
• Motivating participation
• Using group processes for
• facilitating participating

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ROLES REQUIRED SKILLS
Facilitator of the
Learning process
• Interpersonal relations
• Receiving and giving feedback
Manager • Coordinating work of those associated with the
programme delivery
• Decision-making
• Mobilization of resources and financial
management
• Public relations
• General administration
ROLES REQUIRED SKILLS
Developer of an
Individual
• Communication
• Interpersonal relations
• Using group process for individual
development
• Coaching
Leader of the group • Handling difficult situations in the programme
• Communication
• Crisis intervention
• Conflict resolution

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SKILLS OF A TRAINER (Cont.)
ROLES REQUIRED SKILLS
Leader of the group • Decision-making
• Interpersonal relations
Planner • Planning
QUALITIES OF A TRAINER
• Enthusiastic
• Ability to work under pressure
• Sincerity and Openness
• Flexibility
• A Good Sense of Humor
• Willingness to Recognize Good Contribution
• Willingness to Accept Mistake and Apologies For It

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THE POWER OF BODY LANGUAGE
• Besides communicating your feelings and attitudes,
body language does several things:
• It makes messages more meaningful and memorable
• It punctuates your presentation
• It relieves nervous tension
• Posture
• Gestures
MAIN ELEMENTS OF BODY LANGUAGE
• Gestures
• Gestures naturally according to what you think, feel,
and say
• Create the conditions for gesturing –not the gesture
• Suit the gesture to the word or occasion
• Make your gestures convincing
• Make your gestures smooth and well-timed
• Make natural, spontaneous gesturing a habit

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• Body Movement
• Facial Expression
• Eye Contact
• Know your material
• Establish a personal bond with each listener
• Monitor visual feedback
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Videotaping one of your presentation is an
excellent way to discover your strong and
effective body language as well as any
unconscious, nervous mannerisms.

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THANKS