Enterprise social networks like Socialcast can help large companies achieve various goals:
1) Socialcast allows 3M's 2,000 technical employees to easily share knowledge and expertise in real-time, saving hours spent searching for information.
2) Socialcast provides Humana's 40,000 employees a secure collaboration platform and integrates with other systems to measure engagement.
3) PSI's 8,000 global employees use Socialcast groups to form connections based on interests and expertise to better communicate and help each other in time-sensitive situations.
2020 Social Workshop on Social Media Strategy for CXOs2020 Social
Slides from the 2020 Social workshop on Social Media Strategy for CXOs.
This deck has been used for the following workshops:
- RPG Group, June 2010.
- BIAL, June 2010
Update history:
- June 2010
How Groupon Manages 15 Million Social Relationships Sprinklr
Groupon recently had its fifth birthday. Though still
considered to be a young enterprise, the brand is
valued at more than $6 billion, operates in 48 countries
and is considered one of the fastest growing companies
in history.
The company’s growth is remarkable, but it hasn’t always been easy.
A couple years ago, Groupon acquired an international subsidiary, and in the blink of an eye, this North American startup became a global powerhouse with new customers in dozens of countries.
Groupon needed to find a way to manage consumer relationships, at scale.
Here's how they did it.
20 Signs You're Probably Not Working For a Social BusinessPaul Taylor
*Note: Creative Commons attributions on this deck are incorrect - currently investigating/fixing!*
We all want to be a social , collaborative business. How do we know when we’ve achieved it?
Here are 20 signs that we’re probably not there yet. Special Star Wars Edition!
UPDATE: The State of Corporate Social Media Briefing 2014 is now available. You can download a free copy here - http://ow.ly/zrDAX
The State of Corporate Social Media is a free briefing from Useful Social Media on how large companies are using social media.
It is based on responses to our annual survey – and this year we had over 1,000 respondents – so the data is more reliable and complete than ever before.
business intelligence, marketing best practice, social media best practice, social media for business, social media intelligence, social media report, social media strategy
Creating a Social Media Digital Strategy for 2020 and Beyond - what you reall...Doyle Buehler
Creating a Social Media Digital Strategy for 2020 and Beyond - what you really need to know. Social media Marketing Summit social media summit 2019 social media strategy - Doyle Buehler digital strategy
Social Media Summit 2019 - Outline
"Creating a Breakthrough Social Media Digital Strategy for 2020 And Beyond"
Social media is maturing as an industry; it's simply not what it used to be. No longer can you just set up a profile, page or a group and hope that your businesses starts to see the "halo" effects. It is no longer just about your posts and likes. It's not about the number of fans. But, I'm sure you've already realised that, as drops in organic reach continue to slow businesses down.
You're only one click away from your competitors. Businesses without a solid digital strategy for their social media will not be able to breakthrough the clutter and noise of what is there and what is coming.
It's going to be a brave, new digital world in 2020 - but only for those businesses who take the time to create an effective strategy that aligns their value with what their audience is actively seeking to solve their challenges. And, a strategy that helps your business correct itself upright under all conditions that you encounter
is your digital strategy ready to support your business? Now's your chance to find out.
Here's what you will learn:
1. How to create digital 'moments' that moves your customer forward towards action
2. How being only 1º out of alignment will cause havoc to your business future, and how to correct to your true "course"
3. How to create a foundation and a keystone that showcases your real value to your audience
4. How to future-proof your business with a strategic architecture that provides flexibility and fluidity in your business, and gives you the focus to create your own breakthough
5. Social media canvases
6. Make a case study with the digital leadership index
DISCLAIMER: The views are entirely that of the author of the presentation and ESS does not associate itself with the content whatsoever. ESS cannot be held liable in anyway for any claims arising out of the presentation or any repercussions from partial/complete implementation of any of the ideas presented.
2020 Social Workshop on Social Media Strategy for CXOs2020 Social
Slides from the 2020 Social workshop on Social Media Strategy for CXOs.
This deck has been used for the following workshops:
- RPG Group, June 2010.
- BIAL, June 2010
Update history:
- June 2010
How Groupon Manages 15 Million Social Relationships Sprinklr
Groupon recently had its fifth birthday. Though still
considered to be a young enterprise, the brand is
valued at more than $6 billion, operates in 48 countries
and is considered one of the fastest growing companies
in history.
The company’s growth is remarkable, but it hasn’t always been easy.
A couple years ago, Groupon acquired an international subsidiary, and in the blink of an eye, this North American startup became a global powerhouse with new customers in dozens of countries.
Groupon needed to find a way to manage consumer relationships, at scale.
Here's how they did it.
20 Signs You're Probably Not Working For a Social BusinessPaul Taylor
*Note: Creative Commons attributions on this deck are incorrect - currently investigating/fixing!*
We all want to be a social , collaborative business. How do we know when we’ve achieved it?
Here are 20 signs that we’re probably not there yet. Special Star Wars Edition!
UPDATE: The State of Corporate Social Media Briefing 2014 is now available. You can download a free copy here - http://ow.ly/zrDAX
The State of Corporate Social Media is a free briefing from Useful Social Media on how large companies are using social media.
It is based on responses to our annual survey – and this year we had over 1,000 respondents – so the data is more reliable and complete than ever before.
business intelligence, marketing best practice, social media best practice, social media for business, social media intelligence, social media report, social media strategy
Creating a Social Media Digital Strategy for 2020 and Beyond - what you reall...Doyle Buehler
Creating a Social Media Digital Strategy for 2020 and Beyond - what you really need to know. Social media Marketing Summit social media summit 2019 social media strategy - Doyle Buehler digital strategy
Social Media Summit 2019 - Outline
"Creating a Breakthrough Social Media Digital Strategy for 2020 And Beyond"
Social media is maturing as an industry; it's simply not what it used to be. No longer can you just set up a profile, page or a group and hope that your businesses starts to see the "halo" effects. It is no longer just about your posts and likes. It's not about the number of fans. But, I'm sure you've already realised that, as drops in organic reach continue to slow businesses down.
You're only one click away from your competitors. Businesses without a solid digital strategy for their social media will not be able to breakthrough the clutter and noise of what is there and what is coming.
It's going to be a brave, new digital world in 2020 - but only for those businesses who take the time to create an effective strategy that aligns their value with what their audience is actively seeking to solve their challenges. And, a strategy that helps your business correct itself upright under all conditions that you encounter
is your digital strategy ready to support your business? Now's your chance to find out.
Here's what you will learn:
1. How to create digital 'moments' that moves your customer forward towards action
2. How being only 1º out of alignment will cause havoc to your business future, and how to correct to your true "course"
3. How to create a foundation and a keystone that showcases your real value to your audience
4. How to future-proof your business with a strategic architecture that provides flexibility and fluidity in your business, and gives you the focus to create your own breakthough
5. Social media canvases
6. Make a case study with the digital leadership index
DISCLAIMER: The views are entirely that of the author of the presentation and ESS does not associate itself with the content whatsoever. ESS cannot be held liable in anyway for any claims arising out of the presentation or any repercussions from partial/complete implementation of any of the ideas presented.
The POST method (People, Objectives, Strategy, Technology) was originally coined by Charlene Li and Josh Bernoff in their book, Groundswell (Harvard Business Review Press) is a proven framework for developing a social media strategy.
It’s basically the Briggs & Stratton of social media strategies.
More here: http://www.johnhaydon.com/2014/05/20/the-post-method-for-creating-a-social-media-strategy-infographic/
Leveraging social media in the enterprise context requires holistic enterprise architecture, IT and information management strategy, as well as alignment with corporate marketing objectives and planning.
Digital Darwinism and the Dawn of Generation CBrian Solis
We live in an era where connectedness is becoming a way of life. With the pervasiveness of smartphones, tablets, online access, and social networks, it’s easy to see, for better or worse, how we’re becoming an always-on society. This is where our story begins.
This guide will help you develop your own evolutionary approach to marketing—one that more effectively shapes, steers and guides every customer experience. It takes a whole new approach to meet the needs of the plugged-in customers of Generation C.
Read this ebook to find out how to survive and thrive in this new era of connected consumerism by getting to know all about Generation C, and finding out how their behavior is changing our society as a whole as well as the way we do business.
Are you ready for the Social Media Trends 2018? Each year, we ask the top influencers in digital marketing and PR to give us their take on what's going to shape the industry in the coming year. Now in the fourth year, our series looks at some of the top trends that will get marketers and PR professionals talking!
by John Bell, Global Managing Director, Social@Ogilvy.
The following is a plan describing a simple and practical way for business leaders to think about gaining the benefits of social behaviors (and the technologies supporting those behaviors).
In many ways the promise of a ‘social business’ is to get us back to what we care about — people working together to create something of greater value than they could have if they had remained unconnected and apart.
A simple 'how-to' guide to social media for entrepreneurs, explaining how to make more effective use of social in just 10 minutes per day. Alongside 3 essential tips, the presentation also includes links to some fantastic free resources to help you get started today. For more help and info, visit http://wearesocial.sg
Content strategy, communications strategy and digital excellenceDRCC
While content strategy and digital channels still bear the brunt of cross-organizational silos, communications departments have been converging. Communications directors often sit at board level and help shape business strategy. In a further drive for integration, some organizations have set up multidisciplinary centres of digital excellence.
So where in an organization does a content strategy team fit best? To show its full potential, content strategy needs to work alongside communications strategy in supporting business strategy. Diana shows how content strategy and communications strategy are complementary, providing a practical and inspiring framework for everyone to keep to.
SOCIAL MEDIA - Connecting the World with BusinessesNicoleElmore.com
http://NicoleElmore.com Strategic Marketing Solutions
We are a full-service marketing agency and we help our clients reach their maximum marketing potential.
Whether you need a new website, a results-oriented redesign of your current one, a powerful logo, a solid marketing strategy to generate more leads, or a plan to improve your conversions, we can do it all. Contact us today for a free consultation so we can help you reach your marketing goals!
"Social media now accounts for 18% of all time spent online." (WordPress Hosting SEO)
It's important for businesses to learn about how consumers are using social media to maximize prospect engagement, relationship building, lead generation, and sales conversions.
Share this presentation with other business owners to help!
This presentation was created by Nicole Elmore, Business Consultant & Marketing Strategist
Does your business need help?
Get a free consultation: http://NicoleElmore.com
Did you like this presentation?
More great tips at http://NicoleElmore.com/Blog
or http://EntrepreneurLead.com
IBM’s Point of View on Social Business.
What we have observed…
Knowledge is being created and shared at unprecedented rates. But many organizations aren't activating this collective knowledge.
What we have learned…
Social Business starts when you put people at the center.
To connect. To unlock insights from social interactions. To evolve to a customer-centric organization.
20,000 engagements later
Here’s what we believe about Social Business
Start with any of these 6 entry points to help you put Social at the heart of the modern enterprise.
1. Create open and authentic engagement between customers, employees and communities.
2. Create exceptional customer experiences through personalized and rewarding interactions based on customer insights
3. Create a collaborative workplace culture to engage talent and increase productivity.
4. Tap into analytics to measure, understand and drive business decisions to innovate faster.
5. Design and implement social strategies to transform organizational processes and best practices.
6. Manage a secure social platform that enables engagement while reducing risk and protecting intellectual capital.
Evolve your social business by putting people at the center.
Amplify the value of human connections.
The Sophisticated Marketer's Guide to LinkedIn: The WebinarLinkedIn
Once you have downloaded the Sophisticated Marketer's Guide to LinkedIn (Free download here: http://lnkd.in/sgm) It's time to put everything into action. The Sophisticated Marketers Guide to LinkedIn: The Webinar is a one hour strategic live webcast with LinkedIn’s senior content marketing manager Jason Miller.
Jason Miller, Sr. Content Marketing Manager at LinkedIn shows you how to tap into the vast opportunities that await your business —increase brand awareness, influence perception, generate leads, and ultimately drive revenue with LinkedIn.
In this exclusive webinar you will learn:
• Why LinkedIn is a necessary part of your businesses integrated marketing strategy.
• How to tap into LinkedIn’s powerful marketing solutions including Company Pages, Company Updates, and gain value immediately.
• How to expand the reach of your content marketing strategies using LinkedIn by sharing relevant targeted content to the world's professionals.
• Go visual or go home. See real world examples and take away key insights for utilizing SlideShare for thought leadership and lead generation.
• And many more tactics that Jason has implemented for social media marketing domination.
The POST method (People, Objectives, Strategy, Technology) was originally coined by Charlene Li and Josh Bernoff in their book, Groundswell (Harvard Business Review Press) is a proven framework for developing a social media strategy.
It’s basically the Briggs & Stratton of social media strategies.
More here: http://www.johnhaydon.com/2014/05/20/the-post-method-for-creating-a-social-media-strategy-infographic/
Leveraging social media in the enterprise context requires holistic enterprise architecture, IT and information management strategy, as well as alignment with corporate marketing objectives and planning.
Digital Darwinism and the Dawn of Generation CBrian Solis
We live in an era where connectedness is becoming a way of life. With the pervasiveness of smartphones, tablets, online access, and social networks, it’s easy to see, for better or worse, how we’re becoming an always-on society. This is where our story begins.
This guide will help you develop your own evolutionary approach to marketing—one that more effectively shapes, steers and guides every customer experience. It takes a whole new approach to meet the needs of the plugged-in customers of Generation C.
Read this ebook to find out how to survive and thrive in this new era of connected consumerism by getting to know all about Generation C, and finding out how their behavior is changing our society as a whole as well as the way we do business.
Are you ready for the Social Media Trends 2018? Each year, we ask the top influencers in digital marketing and PR to give us their take on what's going to shape the industry in the coming year. Now in the fourth year, our series looks at some of the top trends that will get marketers and PR professionals talking!
by John Bell, Global Managing Director, Social@Ogilvy.
The following is a plan describing a simple and practical way for business leaders to think about gaining the benefits of social behaviors (and the technologies supporting those behaviors).
In many ways the promise of a ‘social business’ is to get us back to what we care about — people working together to create something of greater value than they could have if they had remained unconnected and apart.
A simple 'how-to' guide to social media for entrepreneurs, explaining how to make more effective use of social in just 10 minutes per day. Alongside 3 essential tips, the presentation also includes links to some fantastic free resources to help you get started today. For more help and info, visit http://wearesocial.sg
Content strategy, communications strategy and digital excellenceDRCC
While content strategy and digital channels still bear the brunt of cross-organizational silos, communications departments have been converging. Communications directors often sit at board level and help shape business strategy. In a further drive for integration, some organizations have set up multidisciplinary centres of digital excellence.
So where in an organization does a content strategy team fit best? To show its full potential, content strategy needs to work alongside communications strategy in supporting business strategy. Diana shows how content strategy and communications strategy are complementary, providing a practical and inspiring framework for everyone to keep to.
SOCIAL MEDIA - Connecting the World with BusinessesNicoleElmore.com
http://NicoleElmore.com Strategic Marketing Solutions
We are a full-service marketing agency and we help our clients reach their maximum marketing potential.
Whether you need a new website, a results-oriented redesign of your current one, a powerful logo, a solid marketing strategy to generate more leads, or a plan to improve your conversions, we can do it all. Contact us today for a free consultation so we can help you reach your marketing goals!
"Social media now accounts for 18% of all time spent online." (WordPress Hosting SEO)
It's important for businesses to learn about how consumers are using social media to maximize prospect engagement, relationship building, lead generation, and sales conversions.
Share this presentation with other business owners to help!
This presentation was created by Nicole Elmore, Business Consultant & Marketing Strategist
Does your business need help?
Get a free consultation: http://NicoleElmore.com
Did you like this presentation?
More great tips at http://NicoleElmore.com/Blog
or http://EntrepreneurLead.com
IBM’s Point of View on Social Business.
What we have observed…
Knowledge is being created and shared at unprecedented rates. But many organizations aren't activating this collective knowledge.
What we have learned…
Social Business starts when you put people at the center.
To connect. To unlock insights from social interactions. To evolve to a customer-centric organization.
20,000 engagements later
Here’s what we believe about Social Business
Start with any of these 6 entry points to help you put Social at the heart of the modern enterprise.
1. Create open and authentic engagement between customers, employees and communities.
2. Create exceptional customer experiences through personalized and rewarding interactions based on customer insights
3. Create a collaborative workplace culture to engage talent and increase productivity.
4. Tap into analytics to measure, understand and drive business decisions to innovate faster.
5. Design and implement social strategies to transform organizational processes and best practices.
6. Manage a secure social platform that enables engagement while reducing risk and protecting intellectual capital.
Evolve your social business by putting people at the center.
Amplify the value of human connections.
The Sophisticated Marketer's Guide to LinkedIn: The WebinarLinkedIn
Once you have downloaded the Sophisticated Marketer's Guide to LinkedIn (Free download here: http://lnkd.in/sgm) It's time to put everything into action. The Sophisticated Marketers Guide to LinkedIn: The Webinar is a one hour strategic live webcast with LinkedIn’s senior content marketing manager Jason Miller.
Jason Miller, Sr. Content Marketing Manager at LinkedIn shows you how to tap into the vast opportunities that await your business —increase brand awareness, influence perception, generate leads, and ultimately drive revenue with LinkedIn.
In this exclusive webinar you will learn:
• Why LinkedIn is a necessary part of your businesses integrated marketing strategy.
• How to tap into LinkedIn’s powerful marketing solutions including Company Pages, Company Updates, and gain value immediately.
• How to expand the reach of your content marketing strategies using LinkedIn by sharing relevant targeted content to the world's professionals.
• Go visual or go home. See real world examples and take away key insights for utilizing SlideShare for thought leadership and lead generation.
• And many more tactics that Jason has implemented for social media marketing domination.
Since opening up our publishing platform in February, we’ve been blown away by the amazing posts our members have shared every single day. We’re celebrating the incredible stories, thought-provoking debates, and eye-opening advice shared so far through a compilation of 2014’s most memorable posts.
We hope they inspire you as much as they've inspired us.
Share your own memorable moments of 2014: Write a post on LinkedIn and include the hashtag #My2014Moments somewhere in the body of the post. Start writing here: https://www.linkedin.com/pulse/article/new
One of the most important elements of email marketing is writing subject lines that get people to open your emails.
How many times have you received a marketing email from someone and never opened it? Chances are more than once, and more than likely, it’s because the subject line didn’t grab you.
So, as you think about email marketing, how can you write effective email subject lines that get your subscribers to open your email?
120 Awesome Marketing Stats, Charts and GraphsHubSpot
http://www.HubSpot.com/charts - Over 120 marketing charts and graphs based on original research and data from a variety of sources, including analysis of our 6,500 business customers, surveys with hundreds of businesses responding, and dozens of top-notch publications like MarketingSherpa, eMarketer, Pew Research, McKinsey, and more. To download a free copy of your own, please visit http://hubspot.com/charts
The Who What Where When And Why Of Social Media Lead GenerationAbhishek Shah
Social Media is the place to be for lead generation. Each platform offers insight and information about thousands of potential prospects, and it’s all right there waiting for you.
But in order for your strategy to be efficient and effective, you have to identify the 5 W’s of your lead generation: Who, What, Where, When, and Why.
This SlideShare will give you a brief breakdown of what these elements are and how to use them to your advantage.
Before you start creating content, you need to build your strategy. We collected such valuable insights from over 40 major brands and thought leaders that we are rereleasing this ebook to help make your content marketing successful.
In 2012, Australia was the most popular travel destination on Facebook, Google+ and Instagram.
In 2013, Tourism Australia has an ambitious goal to use the power of social media to make Australia the most talked about holiday destination in the world.
There are officially just three people with ‘social media’ titles at Tourism Australia. Yet look a little more closely and in fact the content shared comes from millions of people who interact and enthusiastically help sell the country.
Welcome to the World’s Biggest Social Media Team.
As more and more people are coming to realize, there is far more to living a truly successful life than just earning a bigger salary and capturing a corner office. Our relentless pursuit of the two traditional metrics of success - money and power - has led to an epidemic of burnout and stress-related illnesses, and an erosion in the quality of our relationships, family life, and, ironically, our careers. In being connected to the world 24/7, we're losing our connection to what truly matters.
Drawing on the latest groundbreaking research and scientific findings in the fields of psychology, sports, sleep, and physiology that show the profound and transformative effects of meditation, mindfulness, unplugging, and giving, I show us the way to a revolution in our culture, our thinking, our workplace, and our lives.
This presentation is a visual excerpt of my book, Thrive. To read more, go to: http://thrive.huffingtonpost.com/
Rand Fishkin's presentation on the Fermi Paradox and how great filters relate to marketing activities. Presented at Conductor C3, Seattle Interactive Conference, and others.
We are social creatures and we crave social interaction. This presentation from SPSNYC is about how we build social solutions to our business problems...today.
How can enterprise social technologies help your company? What tools will enable you to connect employees to each other and to information to address key challenges?
Social Media in the Workplace - Are We Nearly There?Infor HCM
Since Facebook was invented a decade ago, it has attracted a billion users worldwide. Twitter now reports 200 million users who send 400 million tweets every day. Compounded by record IPO valuations well into the billions, there is little doubt that the social media way of life is here to stay.
How can companies use their internal communities of practice to collaborate, innovate and grow?
This paper explores the elements of internal on-line community success, and provides examples of how Schneider-Electric addresses this challenge.
Marsh University – People’s Insights Volume 2, Issue 32MSL
This week, we distill insights around Marsh University - an internal platform where Marsh’s ‘crowd’ of 26,000 employees can share their expertise and experience with one another.
For more about Marsh U, visit: http://peopleslab.mslgroup.com/peoplesinsights/marsh-university-peoples-insights-volume-2-issue-32
100+ thinkers and planners within MSLGROUP share and discuss inspiring projects on reputation, employee engagement and citizenship on the MSLGROUP Insights Network.
Every week, we pick up one project and do a deep dive into conversations around it -- on the MSLGROUP Insights Network itself but also on the broader social web -- to distill insights and foresights. We share these insights with you on our People’s Insights blog and compile the best insights from the network and the blog in the People’s Insights Quarterly Magazine, as a showcase of our capabilities.
We have further synthesized the insights to provide foresights for business leaders and changemakers — in the ten-part People’s Insights annual report titled Now & Next: Ten Frontiers for the Future of Engagement, now available as a Kindle eBook.
For more, see: http://peopleslab.mslgroup.com/future-of-engagement
Case Study: Empowering employee advocacy with social listeningBrandwatch
Our client realized that organic reach through owned channels is decreasing rapidly, this is something that needed to be tackled. It was also understood that employee advocates are twice as trustworthy as a CEO.
This case study covers the process involved in increasing social activity via employee advocacy by 140% through the use of gamification and the Brandwatch social intelligence platform.
Enterprises always look for ways to help employees collaborate with each other more effectively that leads to faster and higher-quality work, which, in turn, drives increased productivity. Though most enterprises keep employee collaboration on top of their corporate agenda, they still lag behind to drive that force to its optimum level! Using traditional approaches for attaining high productivity and innovation among employees are no more beneficial and effective in fast-technology pace and people oriented work space environments.
Similar to Enterprise Winning: Big Companies Getting Value from Enterprise Social (20)
Social Collaboration for Business Benefit Real Stories, Real ImpactSocialcast
Join experts from Change Agents Worldwide and Socialcast as we look at the many ways companies are using enterprise social networking to create dynamic ways of working resulting in clear business benefits.
Reduce email and meetings
Engage executives in conversation with front-line employees
Connect employees in different locations to work more effectively together
Create a culture of happy, engaged employees
There are amazing facts and benefits from implementing an Enterprise Social Networking solution. Increased efficiency, higher rate of collaboration, and organization of internal communication are just a couple found through ESN.
Starting Off On The Right Foot In Your New JobSocialcast
Being new to the workforce can be an intensive experience. However, there are strategies that can help you rise above the bar, and excel in any industry. Hard word really does pay off.
The remote workforce is becoming a prevalent option in many organizations. With the increase access and knowledge of technology, employees are able to be productive from just about anywhere.
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
2. TABLE OF CONTENTS
THE BENEFITS OF ENTERPRISE SOCIAL Pages 1 – 8
ACHIEVING COMPANY GOALS WITH SOCIALCAST
SOCIALCAST FAST FACTS
Pages 9 – 25
Pages 26 – 29
5. Where do new product ideas originate? [% of respondents]
According to a 2014 study by
Econsultancy in partnership with
Jordan, Edmiston, the best sources of
new product ideas come from employ-
ees who work together and share
information.
Seniorm
anagem
ent
Custom
ers
Sales/M
arketing
team
Com
petitors/M
arketDynam
ics
Other
0
20
40
60
80
100
Defined
innovation
program
Vendor/partnerideas
Externalconsultantoragency
ENTERPRISE SOCIAL ACCELERATES INNOVATION
3
6. Companies with more than 1,000 employees are 46% more likely than smaller
organizations to use hybrid clouds.
54% of United States organizations are already using some form of cloud computing.
ENTERPRISE SOCIAL ENABLES SECURE COLLABORATION
4
7. 45%
25%
It’s not surprising, then, that
employees use an estimated
5BILLION
unproductive hours looking for infor-
mation at U.S. companies every year.
According to Forrester
Research’s Workforce
Technology Survey, 45%
of people spend 3 or more hours
a week searching for information
on an intranet.
And employees spend 25%
of their time just looking for
information.
ENTERPRISE SOCIAL SAVES TIME
5
8. According to McKinsey, by fully implementing social technologies, companies
have an opportunity to raise the productivity of interaction workers (high-skill
knowledge workers, including managers and
professionals) by 20%–25%.
Employees waste 20 minutes per
day recreating information that already
exists.
20%–25%
ENTERPRISE SOCIAL FACILITATES PRODUCTIVITY
6
9. According to Harvard Business Review,“radical transparency”is the idea that everyone should know everything. When organizations
use this concept, they have the potential to improve business performance dramatically.
HBR outlines the following 3 primary areas radical transparency would affect:
FOCUS: When individuals' progress
and priorities are made evident at the
beginning of each quarter, goals are
clearer and employees can set visible
objectives.
ENGAGEMENT: Employee progress is
better when it is obviously tied to
their performance because it increases
a commitment to the corporate mission.
This is often achieved by setting
benchmarks and rewards to strive for.
GROWING TALENT: If high-performing
employees are rewarded for their work
and it is made transparent to newer
members of a department or company,
the recruits will be motivated to mirror
a similar work ethic.
ENTERPRISE SOCIAL ENABLES TRANSPARENCY
7
10. A Gallup poll found that only 41% of employees know
what their companies stand for and what makes their brands
different from their competitors’.
41
ENTERPRISE SOCIAL CREATES BRAND EVANGELISTS
8
12. TECHNICAL
EMPLOYEES 2,000
1
3M calls its Socialcast community “Spark.”
“Socialcast supports technical collaboration in two important ways.
First, it helps us share and discuss content available on our‘knowledge
at rest’resources (3M’s wikis and massive stores of database-stored
information). Second, it facilitates‘knowledge in motion’(those dynamic bits of
data and information you find in the activity streams in Spark1
).By capturing and
sharing knowledge in motion, Spark helps 3M technical employees find a more
direct path to information and expertise that can help solve problems in real time.”
—John Woodworth
Tech Forum Chair-Elect and Head of IT Lab Collaboration
GOAL: KNOWLEDGE IN MOTION
10
13. HOW SOCIALCAST HELPS ACHIEVE THE GOAL
3M technical employees found that Spark allows them to ask
questions and get responses in real time, saving employees hours of time locating
resources across their global offices.
Right out of the box, Socialcast satisfied one of Woodworth's main goals: to create a
global laboratory environment.
Because the company operates in 65 countries, with 35 labs, Spark also brings
members closer together in a community.
11
14. NUMBER OF
EMPLOYEES 40,000
“We chose Socialcast for its ability to integrate with other business systems through
its Reach extensions and because of the robust privacy and
security features that gave us the confidence our data would be protected.
Ironically, what SharePoint misses is the ability to have easily discovered interactive
discussions and organize around groups of common interest, and that’s where
Socialcast really shines.”
—Jeff Ross
Community Manager for Enterprise Social Media
GOAL: SECURE COLLABORATION
12
15. HOW SOCIALCAST HELPS ACHIEVE THE GOAL
For security purposes, Humana elected to have its Social-
cast deployment on-premise to keep its highly
sensitive data secure, and to ensure that it stayed in
compliance with the health care industry’s regulations.
In addition, one of the most successful aspects of the Socialcast
initiative at Humana has been the integration of social capabili-
ties within other enterprise applications via Socialcast Reach
extensions.
Humana has created more than 20 different apps to help mea-
sure and monitor employee engagement on its Socialcast com-
munity, called "Buzz."
13
16. GOAL: BETTER COMMUNICATION SAVES LIVES
NUMBER OF
EMPLOYEES 8,000
“We needed a tool that allowed our employees based in the field to
connect and help each other in time-sensitive circumstances...
Socialcast allows PSI staff to form groups based on their focus area but also their
interests and expertise...A colleague working on malaria might also have expertise
in HIV prevention. This colleague, as a member of the HIV group, might be able to
lend valuable insight and assistance to HIV staff workers even though his/her offi-
cial focus is in malaria treatment. Without Socialcast, these connections would
never have existed.”
—Marie-Laure Curie
Deputy Director of Learning and Performance
14
17. HOW SOCIALCAST HELPS ACHIEVE THE GOAL
Socialcast exposes detailed individual profile information,
helping each member understand the expertise of everyone in the com-
munity and allowing PSI to maximize the use of everyone’s skills and expe-
rience.
15
18. GOAL: PRODUCTIVITY GAINS
2
SAS calls its Socialcast community “Hub.”
NUMBER OF
EMPLOYEES 13,349
“The immediate return on investment is realized in the time it would have taken
that employee to scour internal databases for the information.
Undeniably, the Hub2
saves time and effort and increases customer and
employee satisfaction.”
—Karen Lee
Sr. Director of Internal Communications
16
19. Percentage who
agree/strongly agree that they
feel adequately informed about
the company from direct inter-
nal sources
2007 2009 2010
A 2010 SAS employee survey revealed that, after implementing Socialcast, the
company saw an increase of positive reactions from employees.
Employee Susan Rainsberry had
a Dataflux question that she
couldn’t find an answer to;
when she asked the
question on the Hub, she
had the information she
needed in 45 minutes.
100%
80%
60%
40%
20%
0%
66
91 93
HOW SOCIALCAST HELPS ACHIEVE THE GOAL
17
20. HOW SOCIALCAST HELPS ACHIEVE THE GOAL
(Employee survey results, continued)
Percentage who agree/strongly agree that they feel senior
company executives communicate openly, including exec-
utive blogs and interactive webcasts
2007 2009 2010 20102009
100%
80%
60%
40%
20%
0%
55 55
6866
85
Percentage who agree/strongly agree that
they feel connected to SAS employees around the
globe.
100%
80%
60%
40%
20%
0%
18
21. GOAL: INCREASING REVENUE THROUGH INCREASED TRANSPARENCY
NUMBER OF
EMPLOYEES 1,850
“By sharing profits, strategies, and successes publicly through Connect3
,
it has ultimately generated more revenue for Archant...When one sales group posts
wins, other sales teams respond with their numbers, each trying to exceed results
of other teams.”
—Chris Thompson
Head of Development
3
Archant calls its Socialcast community “Connect.”
19
22. HOW SOCIALCAST HELPS ACHIEVE THE GOAL
Connect users get the word out as soon as technical issues are
resolved, so everyone can be alerted without having to individually
contact the help desk for updates—ultimately saving Archant time
while adding capacity to handle more issues in a timely manner.
The Human Resources team shares new policy changes and important
corporate information on the Connect community. Now, they have a
way to reach those employees who weren't opening emails.
20
23. NUMBER OF
EMPLOYEES 5,500
“FactSet has very smart people—always has. The greatest value lies in taking
advantage of the collective knowledge of our entire company. With Socialcast,
we have a social connection tool we can’t function without. Not only do you
get a wider and more global perspective when you ask a question and get an
answer, but that single conversation benefits everyone.”
—Meredith Binder
Vice President, Director of Global Marketing
GOAL: SOCIALLY CONNECTING PEOPLE
21
24. After launching its Socialcast community, FactSet
employees began to use the platform instead of mass emails
to share knowledge. Socialcast Groups were established
around business functions, office activities, and personal
interests and are now a must-check resource to find informa-
tion and answers to questions. The result is that Socialcast
has become a one-to-many global knowledge-sharing expe-
rience.
HOW SOCIALCAST HELPS ACHIEVE THE GOAL
22
25. NUMBER OF
EMPLOYEES 120,000
“We were driven to connect the organization with itself and realized
enterprise social networking was the solution. I can truly say after more than 2
years that we have achieved an official internal communications channel. We
connect daily with people from the U.S., India, China, and Brazil. Without Social-
cast, it would not be possible."
—Dennis Agusi
Global Internal Communications
GOAL: UNITE EMPLOYEES AROUND A MISSION AND VISION
23
26. HOW SOCIALCAST HELPS ACHIEVE THE GOAL
Set up as a group, Philips' All Employee Jam4
was a project that
launched on May 28, 2012, and ran through June 15, 2012, to encourage
employees to share how they personally interpreted the company's mis-
sion and vision and how it's being brought to life in their daily lives. With
Socialcast, Philips has created a new way to work and ultimately advanced
its corporate culture so that it could continue to innovate and grow as a
company.
4
Philips called an internal crowdsourcing project launched in Socialcast "All
Employee Jam."
24
27. HOW SOCIALCAST HELPS ACHIEVE THE GOAL
stories
were
shared
390
comments
were made
1,084
likes on Philips’
Socialcast
community
3,315
countries
participated
Employees in
43
Percentage of general employee base who agreed that they were aware
of Philips’mission and vision.
Percentage of employees who participated in the Employee Jam who
agreed that they were aware of Philips’mission and vision.
93%
84%
VS
25
29. SOCIALCAST FAST FACTS
40%
SOCIALCAST OFFERS 3 DEPLOYMENT METHODS.
The following are the percentages of paid Socialcast communities who use each:
45% of Socialcast Reach extensions are associated with SharePoint.
54% are associated with other Internet and business applications.
75% of all extensions are stream extensions, making it the most popular exten-
sion type.
ON-PREMISE DEDICATED CLOUD SOFTWARE-as-a-SERVICE
10% 50%
27
30. In addition, of those questions with comments:
of questions asked have
received an answer.71%
4.52 COMMENTS
received their first comment within
1 hour.
56%
0 245 10 15 20
received their first comment in 24
hours.
88%
of members indicated Socialcast
helped them get faster answers to
their questions.
67%
In Socialcast's paid communities in the
last 12 months:
Among those questions that have received at least
1 comment, they have received an average of
SOCIALCAST FAST FACTS
28
31. SOCIALCAST FAST FACTS
In a recent survey of
Socialcast members
from paid communities:
of members indicated Socialcast helps them
connect with coworkers in other depart-
ments/business units/locations.
87%
indicated that they interact with
people in Socialcast whom they
have never interacted with before.
86%
indicate that being part of the Socialcast commu-
nity makes them feel more connected to their
companies.
81%
29
32. FIND OUT HOW SOCIALCAST CAN HELP YOU ACHIEVE
YOUR GOALS AT SOCIALCAST.COM