This document discusses three levels of employee engagement - actively disengaged, disengaged, and engaged. Most American workers are disengaged. Gallup research found the least engaged groups are middle-aged, college-educated American men. The document recommends ways for employers to improve engagement, such as making employees' expectations and responsibilities clear, providing tools for success, valuing their opinions, and frequently recognizing good work. Non-financial motivators like praise from managers are more effective than financial incentives at engaging employees.