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CASE STUDY
Dr Hatem El Bitar
‫محاضر طبي تحت الطلب‬
MOB: 01005684344
lecturer in
BRITISH BOARD,HARVEST
,GMS,SPC,CMT ACADMIES
Hospital Management
Short note on
the XYZ family medical center
It serves very large area of population
around 20 thousands people the target of
the center is to prevent the diseases
from occurring
And vaccine the newly born and detect
any endemic diseases also, serving the
population who have symptomatic
complains ,if the patient need more
concern as complex case will be refereed
to the general hospital to seek more
specialized service
Acts as reference to the doctor and •
give simple data about general health
and counting of egyptian citizens
So these centers acts as the nucleus of health in the
medical organization
The ministry general policy & vision( acc to official
web site) is paying attention to the preventive sector
which has been neglected for long time, it is the time
to renew it
As I demanded to be the ministry hr consultant
I should see the whole vision of the ministry to use
the maximum useful disputation of the human
resources recruited by the ministry and fulfill the
best for patient and work
And try to get rid of the ordinary routine

•
•

•
•

•
The ministry high policy for preventive
sectors
As following figure
The services given by the center
The medical center presents
vaccination of newly born-1
vaccination on generalfor all ages -2
organization of vaccination convoys-3
according to ministry plan of
vaccination
normal labors for the pregnant females , cesarean -4
cases referred to the general hospital
reporting the endemic diseases such as-5
polio,h1n1,h1 n5
giving full medical service from examination ,drug-6
delivery in many specialty (such as dental , gyna., er,
making simple investigation by the lab
social service as collecting the lost children and -7
delivered to specialized organization
making the family record file for whole family-8
making the pr marriage test certificate-9
many services (control of birth education , -10
contraceptive ways
(pregnant follow sheets
The center is recently updated in
the last upgrading plan of the
ministry
As infra structure
It is composed
of 3 floors the first floor occupid by healthy registry office
The 2nd and third floor is th actual family medical center
The 2nd floor
composed of
general manger-1
vaccination hall- 2
dental clinic-3
pediatric/int.medicine clinic-4
gyna.clinic-5
pharmacy-6
family control room-7
administeration room for registry of family files-8
emergency room-9
the 3rd floor
composed of
doctors room-1
nursery room-2
.the lab-3
sonar- 4
nursery room-5
employee room- 6
labour room-7
the center is built as the whole
centers of ministryas the following figure
The provisional
ORGANIZATIONAL CHART
management structure)
of the center as the following
The distribution of the human
resources as the following;
HR
general manager-1
the doctors-2
physicians #10dentists #9pharmacists s#2nurses #14+nurses head-3
Medical Laboratory Technician#3- 4
secuirty #3-4
workers#2-5
employee#8-6
social specialist #2- 7
Health_inspector# 6-8
The human resources are distributed on jobs as following table
JOB title

Number

time

equipment

Physicians

pediatric 5
4gyna

day shift 1 3
noon shift 1 nigh
day shift only 4
request on call
for night

bed 1
bed 1

dental

10

day shift 1 noon 9
shift

dental unit 2

pharmacist

2

day shift 2

nurses

14

Nurse head-9 1
vacination-1
dental-1 birth
control-1
medicine-1 gyna

Workers

2

day 1 night 1

security

3

One of them
accompany the
night shifts and
other day shifts

Technician

3

day shift 1 noon 2
shift
(:The final decision (REPORT
The physician must increased by 5The dentists are much more in numberThe pharmacist need at least 2 moreThe nurses are much more in numberTechnicians are quite enoughThe administrative employee need to be increased by 2( at least one data entry for medical files on computers
Workers and security need to be increased(The medical record department need it employee for data entryThe whole employees need trainingThe new transformation from ordinary preventive centerto family medical center need more education & training
The infection control &medical quality departments needsto be activated more to fulfill the goal of its existence
The equipments need to be maintained & get updated-
د حاتم البيطار محاضر طبي موبيل_01005684344

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د حاتم البيطار محاضر طبي موبيل_01005684344

  • 1. CASE STUDY Dr Hatem El Bitar ‫محاضر طبي تحت الطلب‬ MOB: 01005684344 lecturer in BRITISH BOARD,HARVEST ,GMS,SPC,CMT ACADMIES Hospital Management
  • 2. Short note on the XYZ family medical center It serves very large area of population around 20 thousands people the target of the center is to prevent the diseases from occurring And vaccine the newly born and detect any endemic diseases also, serving the population who have symptomatic complains ,if the patient need more concern as complex case will be refereed to the general hospital to seek more specialized service
  • 3. Acts as reference to the doctor and • give simple data about general health and counting of egyptian citizens
  • 4. So these centers acts as the nucleus of health in the medical organization The ministry general policy & vision( acc to official web site) is paying attention to the preventive sector which has been neglected for long time, it is the time to renew it As I demanded to be the ministry hr consultant I should see the whole vision of the ministry to use the maximum useful disputation of the human resources recruited by the ministry and fulfill the best for patient and work And try to get rid of the ordinary routine • • • • •
  • 5. The ministry high policy for preventive sectors As following figure
  • 6.
  • 7. The services given by the center The medical center presents vaccination of newly born-1 vaccination on generalfor all ages -2 organization of vaccination convoys-3 according to ministry plan of vaccination
  • 8. normal labors for the pregnant females , cesarean -4 cases referred to the general hospital reporting the endemic diseases such as-5 polio,h1n1,h1 n5 giving full medical service from examination ,drug-6 delivery in many specialty (such as dental , gyna., er, making simple investigation by the lab social service as collecting the lost children and -7 delivered to specialized organization making the family record file for whole family-8 making the pr marriage test certificate-9 many services (control of birth education , -10 contraceptive ways (pregnant follow sheets
  • 9. The center is recently updated in the last upgrading plan of the ministry As infra structure
  • 10. It is composed of 3 floors the first floor occupid by healthy registry office The 2nd and third floor is th actual family medical center The 2nd floor composed of general manger-1 vaccination hall- 2 dental clinic-3 pediatric/int.medicine clinic-4 gyna.clinic-5 pharmacy-6 family control room-7 administeration room for registry of family files-8 emergency room-9 the 3rd floor composed of doctors room-1 nursery room-2 .the lab-3 sonar- 4 nursery room-5 employee room- 6 labour room-7
  • 11. the center is built as the whole centers of ministryas the following figure
  • 12. The provisional ORGANIZATIONAL CHART management structure) of the center as the following
  • 13. The distribution of the human resources as the following; HR
  • 14. general manager-1 the doctors-2 physicians #10dentists #9pharmacists s#2nurses #14+nurses head-3 Medical Laboratory Technician#3- 4 secuirty #3-4 workers#2-5 employee#8-6 social specialist #2- 7 Health_inspector# 6-8
  • 15. The human resources are distributed on jobs as following table JOB title Number time equipment Physicians pediatric 5 4gyna day shift 1 3 noon shift 1 nigh day shift only 4 request on call for night bed 1 bed 1 dental 10 day shift 1 noon 9 shift dental unit 2 pharmacist 2 day shift 2 nurses 14 Nurse head-9 1 vacination-1 dental-1 birth control-1 medicine-1 gyna Workers 2 day 1 night 1 security 3 One of them accompany the night shifts and other day shifts Technician 3 day shift 1 noon 2 shift
  • 16. (:The final decision (REPORT The physician must increased by 5The dentists are much more in numberThe pharmacist need at least 2 moreThe nurses are much more in numberTechnicians are quite enoughThe administrative employee need to be increased by 2( at least one data entry for medical files on computers Workers and security need to be increased(The medical record department need it employee for data entryThe whole employees need trainingThe new transformation from ordinary preventive centerto family medical center need more education & training The infection control &medical quality departments needsto be activated more to fulfill the goal of its existence The equipments need to be maintained & get updated-