Shelby Brown is seeking a human resources management position where she can utilize her professional experience and education. She has over 10 years of experience in human resources, training, and management. Her background includes positions at ADP, Target, Macaroni Grill, and LA Weight Loss. She holds a BA in Psychology and Child Development and an MBA with a specialization in Human Resource Management from Ashford University.

1. Shelby Brown
1425 Hampton Oaks Drive
Alpharetta, GA 30004
678-677-9789
shelby.roth.sr@gmail.com
PROFILE
Seeking a Human Resources Management position where my professional experience and
education will allow me to make an immediate contribution as an integral part of a progressive
company.
HR SKILLS
Employee Law FMLA/ADA/EEO Alternative Dispute Resolution
Mediation & Advocacy Benefit Administration
HR Policies & Procedures HR Project Management
Staff recruitment & Retention Orientation & On-Boarding
Employee Relations HRIS Technologies
Training and Development Performance Management
Organizational Development
EXPERIENCE
ADP, Alpharetta, GA
Human Resource Business Partner – HRBP, August 2015 – Current
 Maintain a $6 Million book of business.
 Provide best practice HR support to client contacts that represent all levels of their organizational
structure,in a variety of industries, with varying degrees of HR knowledge, and with a broad
range of worksite employees.
 Use independent judgment in determining the appropriate information to provide to the client and
the level of detail and explanation needed to ensure satisfactory understanding.
 Guide clients through complex, difficult, and sensitive human resource and employee relations
issues.
 Provide recommendations to client for effective problem resolution, using judgment consistent
with standards,practices,policies, procedures, regulation or government law.
 Guide clients on the formulation and administration of plans and policies for human resource
activities
 Research information and analyze data from multiple resources to provide "best practice HR
advice" to internal and external clients.
 Research and consult on complex technical issues and prepare related written communications for
clients.
 Internal support includes,but is not limited to: providing ADP Sales Staff, Payroll District
Managers,Screening and Selection Services Account Managers,Customer Service, Compliance,
and otherdepartments with assistance with HR best practices,knowledge of Help Desk products
including scope of services, and other requests as needed.

2.  Maintain and update content,resource library, tools and templates of the HR Help Desk and its
websites
 Provide reports to management on Help Desk utilization underdirection of manager/supervisor
 Special projects for product development and maintenance will be assigned by manager/supervisor
providing internal trainings and facilitation to ADP employees, client handbookreviews, quality
manual development, seminar development and maintenance.
 Provide expert support to clients around a wide variety of human capital management topics
including employee relations and dispute resolution, organizational change, and management
practices.
 Develop solid external and internal client relationships.
 Primary responderto internal client needs.
 Act as resource and point of escalation for team members as needed.
 Coach and motivate staff to achieve performance and professional goals.
 Has project management responsibility.
Target, Milton, GA
Executive Team Leader-Human Resources, June 2013 – August 2015
 Responsible for Employment law FMLA/ADA/EEO.
 Accountable for all Employee Relations & labor relations.
 Manage salaries, promotions, disciplinary actions,terminations, and harassment ER issues.
 Weekly Talent Review and Succession Planning.
 Experience working with executive leadership; providing coaching and feedback, demonstrating
courage in taking a stand with the ability to influence.
 Analyze trends and metrics to develop effective solutions to drive profitable sales and business
growth.
 Accountable for the scheduling process of each department throughout the store approximately
170 employees.
 Responsible for the implementation of all new company policies and initiatives.
 Accountable for weekly payroll forecasting.
 Model and encourage positive well-being for staff.
 Develop talent and motivate team daily to meet company goals.
 Execute effective staffing strategies for hard to staff store.
 Recruit talent for both Team member level and Leadership level.
 Responsible for all orientations and on boarding processes.
 Ran leader of duty shifts weekly-which entailed the opening and closing of the store.
 Fielded guest complaints and concerns.
 Ensured that each and every team member was providing Amazing guest service to each and every
guest in the store.
Macaroni Grill, Alpharetta, GA
Training Server, April 2006-2013
 Boost sales in establishment to meet goals.
 On-boarded all new hires and oversaw their training process.
 Train new staff on establishment rules and day to day activities.
 Occasionally ran management shifts.
CB Enterprise,Johns Creek,GA
Personal Assistant/Child Care,November 2007 - December 2011

3.  Teaching early education curriculum and social skills.
 Health, safety and nutrition.
 Organize activities and implement curricula that stimulates; physical, emotional, intellectual, and social
growth.
 Helped to build self-esteem, develop talents and Independence,and preparation for formal school.
 Discuss progress with parents through written and verbal dialogue.
 Book keeping for realty firm and managed business information system.
LA Weight loss,Alpharetta,GA
General Manager, May 2006 - December 2007
 Boost sales in center to meet weekly sales goals.
 Educate staff through training on new products and plans.
 Ensure that customer service goals where met on a daily basis with every customer interaction.
 Kept inventory on a weekly basis as well as placed orders for new product.
 Set up and conducted meetings on a monthly basis with staff in center as well as through conference
calls.
 Book keeping; payroll, scheduling,conference minutes.
 Conducted interviews and screened new applicant’s and hired qualified consultants.
 Orientation and on-boarding for all new hires in the Northern Atlanta Market.
 Trained all new hires for the Northern Atlanta Market.
 Performed Grand Opening for several Northern Atlanta Locations.
EDUCATION
Ashford University (Bridgepoint Education, Inc.),San Diego, CA
BA, Magnum Cum Laude Psychology Minor Child Development, October 2008 - August 2011
GPA 3.74
Ashford University (Bridgepoint Education, Inc.), San Diego, CA
MBA, Specialization in Human Resource Management, January 2012-October 2013
Professional Human Resource Certificate (PHR), Atlanta, GA
HONORS AND AWARDS
 Dean's list every semester while attending Ashford University.
 Graduated MagnumCum Laude
SKILLS AND ABILITIES
 My experience work experience shows excellent listening skills, and ability to pay particular attention
to detail.
 Computer Skills:Proficient in MS Word, MS Excel, MS Power point, Internet Explorer, Outlook,
SAP, JAS, Sharepoint.
 Possess strong analyticaland assessment skills.
 Prepared and delivered informative lectures/workshops on new and upcoming products.

4.  Communication: Corresponded with various levels of corporate managers. The ability to effectively
communicate with all levels of staff. Handled questions from [clients/guests]related to program
details/concerns and products.
 Excellent oral and written communication skills.