1. Matthew P. Ryle
9622 Spaulding Omaha, NE 68134
GV (402) 957 - 1388
Matthew.Ryle@Gmail.com
EDUCATION
ITT Technical Institute
Associate of Applied Science, February 2006 -Major: Computer Networking Systems
Associate of Applied Science, February 2007 -Major: Software Application Programming (partial)
Kaseya Certified Administrator, FIU
Self taught on many topics according to needs of particular job or customer
KEY SKILLS AND PERSONAL QUALIFICATIONS
Management
● Extensive & detailed management training
● Effectively managed 45 direct employees in a high volume environment
● Procedure Development and Documentation
Professionalism
● 20 years of problem solving, staff development, creative resolution of customer needs
● Able to coordinate multiple projects; can shift to cover a multitude of positions
● Handle crisis situations in a calm and capable manner
● Highly developed analytical, mediation, and intercommunication abilities
● Professional with a good sense ofhumor, strong sense ofcommitment toward success
● Quickly learn and adapt to advance wherever employed
COMPUTER KNOWLEDGE
Windows Server 2000,03, 03r2, 08, 08r2,12 configuration and support
● Proficient in creating and maintaining useraccounts and Organizational Units
● Group Policy management
● Distributed File System (DFS, DFSRS, FRS, SysVol)
● Windows Networking: DNS, DHCP, Network Shares, Network Profiles, Login Scripts (.bat and .vbs)
● Terminal services, Citrix
● Domain conversions and implementations
● Some Microsoft Exchange
TCP/IP Networking and Planning
● LAN/WAN Infrastructure Design and Implementation
● Cisco IOS
● Network Troubleshooting PC / Server / Routers / Switches/ Cabling/ Firewalls
Documentation of System/Network configuration and troubleshooting
● Visio network diagrams, Intranet, word processing documents,Connectwise
● Adept at document creation of procedures/processes,screenshots and userinstruction
MS Windows 9x and NT/2000/XP/Vista/7/8 Workstations and 2000/2003/2008/20012 Server / Advanced
● Installation, Configuration, and Upgrades
● Application and management of Windows Service Packs and Patches as well as 3rd party applications
● Configuring Software Firewalls and Anti-Virus (AVG, Symantec, McAfee, etc)
● Comfortable with SystemMonitor, Network Monitor and various MMCs
● Use of Backup tools (Acronis, Arcserve, Yosemite, AppAssure,StorageCraft, Windows)
● Understanding of Web pages,CMS’ and Servers (HTML, CSS, javaScript/ Joomla, Wordpress / Apache,
IIS)
Linux OS
● Familiar with SuSE, Fedora, FreeBSD, RedHat, Centos and other flavors of *NIX
● Navigation of KDE and GNOME desktops as well as other Window Managers

2. ● Comfortable with Vi and Bash and similar editors and shells
VOIP
● Installed and configured Voice Over IP (VOIP) Servers and telephones (Altigen) from DMARC to handset
PC and Server Hardware/Software Troubleshooting
● Adept at isolating hardware problems down to the component level (Mainboard, processor,BIOS, power
supply,systemmemory, HDD, etc)
● Diagnose, repair on site or remotely, either via usercontact (phone), or remote administration using VNC,
RDP
● Installation and configuration of hardware and software
● Extensive use of Event Log and monitors
Disaster Recovery, Virtualization and Hypervisors
● Recovery of Servers from backups of various types to similar, dissimilar and virtual hardware (testing and
disaster)
● VMware- Server 1.8, Server 2, ESX, ESXi, vSphere, VMware Converter, vCenter
● Microsoft- HyperV Server
● Oracle- VirtualBox
● Development of Disaster Recovery Procedures
● Use of SAN, NAS, and portables for disk-to-disk backup and recovery including offsiting of customer data
Programming/Srcipting Languages
● HTML, CSS (Dreamweaver and hard-coding)
● Windows Shell Scripting, Powershell Scripting, Visual Basic Scripting
● worked with SQL, Javascript, Java, C++
Managed Services, Automation and Ticketing
● Advanced Kaseya Administrator
● Connectwise Ticketing System
● have used Windows Server Update Services (WSUS)
Mobile
● iOS, Android, Blackberry
WORK EXPERIENCE
-WRK Systems, Inc Omaha, NE,
Managed Services Department Manager and Senior Network Engineer, Special and/orsensitive projects,
managing 1000+ servers and 3000+ workstations for 200+ clients
200+ disk-to-disk backups
100+ Disaster Recovery contracts
August 07 - Present
-Qwest, Omaha/ Council Bluffs;
Asst.Sales Manager,
April 04 – August 07
-Dillard’s, Lincoln, NE;
Sales Manager,
September 01 – March 04
-Rock Bottom Brewery, Denver, Colorado;
Sous Chef Asst.Manager