This document discusses the importance of driver management for safety. It notes that driving habits are formed over time through repetition of actions. It also discusses the unique challenges of hauling oversized loads, including ensuring proper permits, escorts, load security, and route planning. Finally, it emphasizes that safety requires involvement from all departments and that investing in drivers as people through respect, competitive pay and benefits can help with retention and positive safety culture.

1. Great Driver Talent Requires Great
Driver Management
(Breakout Session 3)
Zathan Boutan Dave Wittwer

2. Zathan Boutan
DOT Specialist For WHC

3. Basic Driving and Safety
2/24/2017
• Driving habits are formed because the same
physical actions are being perform over and over.
• Over time we have a tendency to reduce these
required actions which may result in the formation
of “bad” driving habits.

4. Transitioning From Legal Hauling to OS/OW Loads
2/24/2017
• Trucks are more powerful
– 80,000 lbs vs 120,000 to 500,000 lbs
– Braking is different
– Changing gears is different
– Driver awareness is a must
– Securing the load is a must
– Measuring the height, and width of your load is a must
– Maneuvering this vehicle is totally different

5. Fit for Duty:
Fatigue Management
5
Employees are responsible to:
• Present themselves fit for work;
• Be present in a fit state free from alcohol and drugs;
• Be well rested prior to starting work;
• Monitor their own performance and take regular periods of rest to avoid continuing
work when tired;
• Notify their supervisor when they have concerns of fatigue in themselves or those
around them;
• Report incidents and accidents;
• Never put themselves or others at risk.
2/24/2017

6. Fit for Duty:
Fatigue Management
6
Employees can help maintain their mental alertness through
proper:
• sleep
• eating
• exercise
• breathing techniques
Employees should always avoid:
• chronic use of over-the-counter or prescription drugs to
increase mental alertness
• energy tablets
• energy drinks
• excessive consumption of caffeine
2/24/2017

7. Police/Private Escorts
Before moving any load make sure you and the private escort is on the
same page with communication.
• Make sure the private escort has your 2-way radio.
• Run the route in a regular vehicle before bringing in an os/ow load.
• Turn on headlights, strobes and overhead lightbar, signs and flags

8. Police Escorts
• Unique Challenges
– Give the police a 2-way radio and let him know that’s for
communicating with you if something is wrong
– Notify the police what route you have planned before moving
– Allow the police to educate you and the civilian escort on the
traffic laws within his city and what he will do to get you
through the city
– Ask all your questions before the move starts
– If you don’t think something is safe to do, notify the police
before leaving. They don’t know everything and appreciate
your help with moving large loads
2/24/2017

9. Driving OS/OW Loads
2/24/2017
When hauling os/ow loads, you must
get permits, sometimes you need a
civilian escort, other times a police
escort. The rare occasion you will
need both police and civilian escorts,
make sure all your tires, airbags,
dollies, and pusher axles are all
functioning properly.

10. Safe Havens for OS/OW Loads
2/24/2017
• Back into spaces provided
• Never park an os/ow load on the highway or interstate
• Locate all parking places available before starting the move
• No parking near access entrances where tractor/trailer rigs have to
enter/exit
• Contact every location or have someone stay at the location until you
arrive to reserve your place upon arrival
• Get with Local Law Enforcement before to make sure they understand
your route

11. Narrow Road Travel
2/24/2017
• Approach steep hills and blind turns only after
your escort have instructed you that
everything is stopped and safe to proceed.

12. Narrow Road Travel
2/24/2017
• Always be observant of all the traffic and people
around you.
• Be cautious and never go through school
zones unless that’s the only way.

13. Narrow Road Travel
2/24/2017
• Approach blind intersection by slowing down and ease into
them while looking in both directions
• Observe the right side of the road for protruding objects
• Slow down and be prepared for round abouts
• Night time driving sometimes is a must depending on the
load you are hauling
• No shoulders make it more difficult to maneuver os/ow
loads

14. Perception Distance
2/24/2017
• The distance your vehicle travels from the time you
see a hazard until your brain recognizes it.
• For alert drivers = ¾ of a second
• At 55 mph ¾ second = 60.5 feet

15. Reaction Distance
2/24/2017
• The distance your vehicle travels in the time it takes
the brain to tell the foot to push the brake pedal.
• This reaction takes another ¾ of a second and
another 60.5 feet.

16. Braking Distance
2/24/2017
• The distance it takes your vehicle to stop once the
brakes have been applied.
• At 55 mph on dry pavement with good brakes it can
take a vehicle about 5.03 seconds to stop

17. Total Stopping Distance
2/24/2017
• a 80 ft truck and are going 55 mph, how much time
and distance will you need to come to a stop?
Perception time ¾ 60.5 feet
Reaction time 3/4 60.5feet
Braking time 81(ft/sec)
TOTAL – 5.03 seconds = 405 feet That’s almost 1.50
football fields

18. Space Management
2/24/2017
• When things go wrong, space gives you time to
think and to take action
• You need at least one second between vehicles for
every 10 feet of your vehicle’s length. At speeds
over 40 mph, add another second.
<40mph >40mph
80 ft truck- 5.03 sec +1 = 6.03 sec

19. Safety Culture:
Great Driver Talent
Requires Great Driver Management
Dave Wittwer, CIC, CRM
Sr. Vice President
Hays Companies

20. 2/24/2017
Driver Retention from a Safety Perspective
• Safety: articulating the risk of an unknown event
• Safety involves all departments
– Executive Team
– Dispatch
– Drivers
– Operations
– Safety Dept.
– Accounting & Finance
• The good news: this is NOT an insurance discussion
• Resources
– SC&RA Training Video
– 3 Safety Directors
– 2 Company Owners
– 1 DOT loss control expert

21. 2/24/2017
Risk Pool Management
• In your company, what does an accident
cost?
o Auto liability
o Auto physical damage
o Workers compensation
o Cargo
• 80/20 rule
• Environment
– Risk, Strategy & People
• Drivers
– Human element
– Good habits
– Bad habits
– Emotions
• Vicarious & direct liabilities
– Shippers
– Pilot Cars
– Sub-contractors
• Owner/operators
• Brokerage & Logistics

22. 2/24/2017
Return on Investment (ROI)
• Technology: a 2 edged sword for drivers
– Electronic Control Module (ECM)
– ELDs
– EOBRs
– Cameras
• Vicarious & direct liabilities
– Shippers
– Pilot Cars
– Sub-contractors
• Owner/operators
• Brokerage & Logistics
• Technology: a 2 edged sword for drivers
– Electronic Control Module (ECM)
– ELDs
– EOBRs
– Cameras

23. 2/24/2017
Return on Investment (ROI)
• Safety program investment
– One element of the total cost of risk (TCOR)
– What is the cost of an accident?
• Injury
• Downtime on equipment
• Morale
– Good equipment; comfort equals productivity
– Labor costs & efficient labor deployment
– Training costs
– Claim management costs
– Hardware & software investments
• ELDs
• Cameras
• AOBRs
– Equipment
– Meeting costs

24. 2/24/2017
Return on Investment (ROI)
• Metrics
– Accident rate per 100 miles
– Workers compensation losses as a % of payroll
– Loss ratios
• Auto liability, workers compensation, auto physical damage, etc.
– Driver retention and turn-over
– # of lost hours due to claims
– E-mod
• Yesterday’s gains or losses determine today’s e-mod
– Operating margin (profit)
• Direct correlation between loss ratios and profit margin
– Free cash flow
• Reduce Total Cost of Risk (TCOR)

25. 2/24/2017
Return on Investment (ROI)
– CSA scores
• HOS (operations)
• Unsafe driving (behavior)
• Vehicle maintenance (operations)
• D&A (behavior)
• Driver Fitness (behavior and operations)
– Establish company specific benchmarks that are relevant
– Monetary incentives can be great motivators if properly
structured

26. 2/24/2017
Insights from Owners & Safety Directors
• Culturally cognizant
• Invest in the driver as a person; once a driver knows
you really care about him and his family, the driver is
much easier to retain
• Smart companies leverage the driver’s knowledge.
Ask driver’s opinions about to solve tough problems.

27. 2/24/2017
Insights from Owners & Safety Directors
• Senior management must interact with the drivers; have
a cup of coffee with them. Talk to them in the shop.
Their loyalty is directly connected to the company’s
success.
• Drivers talk to each other A LOT. You can influence
whether the conversations are positive or negative.
• Good equipment, RESPECT, challenging work,
competitive pay and good benefits.

28. 2/24/2017
Summary
• 80/20 rule applies: 20% of the driver pool creates 80% of the
safety issues
• Quantify the cost of an accident (by type) in your company
• Leverage qualitative metrics to establish Safety Program
measures
• Create unique metrics specific to your company; which
benchmarks give you valuable insights to you and your
drivers?
• Drivers are people