Policies and Procedures • Planning Your Drive • Safety Facts • Drive Focused, Stay Safe • Aggressive Drive • Parking Vehicles

1. Welcome

2. Agenda
• Policies and Procedures
• Planning Your Drive
• Safety Facts
• Drive Focused, Stay Safe
• Aggressive Drive
• Parking Vehicles
• Q&A

3. Driver
Safety
Training

4. Policies And
Procedures:
• Organizations should have a
transportation policy that outlines your
organizations policies and procedures.
• Make sure each driver reads,
understands, and signs transportation
policy.
• It is recommended that an MVR check
be done upon the hiring process and
follow up checks are recommended bi-
annually for all drivers over 25 years old
and tri-annually for drivers under 25
years old.

5. Know Your Drivers:
When you hire on a
driver ask informative
question about their
driving experience.
How many years of experience do you
have?
What do you like most about driving?
How would you rate your driving?

6. Know Your Drivers:
Know your new-hires
experience. Fit their
vehicle assignments
accordingly
What types of vehicles have you
driven?
Are there any vehicles you are worried
about driving?
Are there any limitations, (Feet can’t
reach pedals, Can't see over steering
wheel, Mirrors can’t adjust enough for
safe coverage).

7. Know Your Drivers:
Test your driver’s
vehicle capability
Can driver safely backup vehicle?
Does driver use mirrors?
Can driver maneuver vehicle safely?
Does driver make safe turns?
Can driver stop vehicle without
slamming on breaks?

8. Know Your Drivers:
Get driver’s
feedback
What did you like about the vehicle?
What didn’t you like about the vehicle?
Did you feel comfortable driving the
vehicle?
Is there anything that you feel would
be needed for you to drive the vehicle?

9. Know Your Drivers:
How drivers should
manage vehicle issues
If there is an issue with a vehicle prior
to leaving site, let Fleet Manager or
supervisor know immediately, and
request different vehicle.
If there is a problem while offsite
pullover to safe location, call Fleet
Manager or Supervisor to explain issue.

10. When you hire on a driver
ask informative question
about their driving
experience.
If a driver has only ever driven a
compact car don’t immediately
place them in a bus.
Test your drivers in each
sized vehicle prior to
assigning them that vehicle.
Get honest feedback from drivers,
if drivers are not comfortable
driving a vehicle additional
training may be needed.
Drivers need to know to
let their supervisors know
anytime they are having
an issue with any vehicle.
Know Your Drivers:

11. Pre-Trip Inspection Checklist
Pass Inspection? Yes No Pass Inspection? Yes No
Oil level A/C heater defroster
Water coolant level Passenger door
Water/oil leaks Emergency exits/lights
Tires/lug nuts Fire extinguisher
Head lamps Emergency reflectors
Turn signals First aid/accident kit
Hazard lights Wheelchair restraints
Clearance lights W/C interlock system
Brake lights W/C lift
Backup lights Handrails
Glass (all) and mirrors Seatbelts
Clean exterior Modesty panels
Proper decals Registration
Brake pedal Insurance info
Emergency brake Radio
Backup beeper Horn
Wipers/washers Clean interior

12. Post-Trip Inspection Checklist
Pass Inspection? Yes No Pass Inspection? Yes No
Water/oil leaks Passenger door
Tires/lug nuts Emergency exits/lights
Head lamps Fire extinguisher
Turn signals Emergency reflectors
Hazard lights First aid/accident kit
Clearance lights Clean interior
Brake lights Clean exterior
Backup lights Wipers/washers
Glass (all) and mirrors Items left behind, (clothes,
lunchbox)

13. Know Your Vehicles:
Before you drive any vehicle get familiar with all safety features
Know How To Turn On Headlights How To Work Windshield Wipers How To Adjust Mirrors
Locate How To Turn On
Hazard Lights
How To Set Emergency Break
Location Of Vehicle Gas Tank

14. Know Your Vehicles:
Make Sure Break Lights Are Working Make Sure Turn Signals Are Working Both Front And Back
Make Sure Headlights Are Working Make Sure Tires Are Properly Inflated

15. Know Your Vehicles:
Because a basic inspection often reveals issues that affect tire conditions and fuel
consumption.
• Tires that are properly inflated, aligned, and rotated extend their service life and
reduce fuel consumption and costs.
• The following are some issues with tires which should be addressed:

16. Know Your Vehicles:
If Driving A Larger Vehicle Know The
Vehicles Clearance Height.
When driving a vehicle pay attention to vehicles turning
radius, when you do this you can avoid hitting curbs and
damaging rims and tires.
12’-6”

17. Know Your Vehicles:
When backing up the vehicle you are driving use your
mirrors and or backup camera to assure you will not run
into other vehicles or object.
Check seatbelts to assure they are properly working.
Know your vehicles stopping
radius, always give yourself plenty
of room to stop without hard
breaking.

18. Adequate Rest:
It is recommended that drivers are given at least
10 hours from end of shift to the beginning of
next shift. Adequate rest will help drivers stay
alert and avoid many distracting driving habits.
Drivers should be given a resting point
throughout the day to refresh.

19. Planning
Your
Drive:
• It’s always best to plan for any
drive, whether it is short drive, or
long drive.
• Give yourself time to adjust for
heavy traffic, accidents or closed
roads.
• Check traffic conditions before
making drive, take alternate
routes to avoid heavy traffic.
• Avoid letting traffic turn you into
an aggressive driver.

20. Distracted Driving:
• Longer commutes, an increase in heavy traffic, the
availability of in-vehicle technology are all factors that
result in driver distraction.
• More time in your vehicle results in less time at home or
on the job, causing drivers to feel the pressure to multi-
task to keep up with their responsibilities.
• Countless distractions tempt drivers to forget that their
primary responsibility is to drive focused and stay safe.

21. Safety
Facts for
the
Road:
• Distracted driving is estimated to be
a factor in between 25 to 30% of all
traffic crashes—that's 4,000 or more
crashes a day.
• Events inside and outside the vehicle
can distract a driver. Adverse roadway
and weather conditions require a
driver's full attention.
• While taking one's eyes off the road
presents obvious risks, activities that
take a driver's mind away from
driving are just as risky.

22. Safety
Facts for
the
Road:
• A driver's ability to manage
distractions varies widely and can
change from day-to-day depending on
their level of stress and fatigue.
• Distracted drivers fail to recognize
potential hazards in the road and react
more slowly to traffic conditions,
decreasing their margin of safety."
• Research suggests that distracted
driving increases the risk of rear-end
and single-vehicle crashes.

23. Do you
know when
you're
driving
distracted? - You almost hit another vehicle.
- Made a turn too fast, because
you almost missed it.
Has a passenger in
your car screamed or
gasped because of
something you did or
did not do?

24. Do you
know when
you're
driving
distracted?
- Where you looking in mirror
talking to someone in backseat.
- Turning the radio station.
- Day dreaming.
Did you run a stop
sign unintentionally?

25. Do you
know when
you're
driving
distracted?
- Texting
- Putting on makeup
- Eating
- Changing Radio Station
- Picking up something you
dropped
Have you slammed on
your brakes because you
didn't see the car in front
of you stop?

26. Do you
know when
you're
driving
distracted?
- Driving without sleeping,
or not enough
- Sick or Ill
- On medication
- Under too much stress
- Talking on the phone
You do not remember
driving from one place
to another?

27. Do you
know when
you're
driving
distracted?
- Light turns green but you don’t
move
- You swerve into other lane
- You forget to turn your lights on
- You don’t use your turn signals
- You are driving under the speed
limit
Has other drivers
honked their horn
at you?

28. Do you
know when
you're
driving
distracted?
- Talking on Phone
- Texting
- Eating
- Day dreaming
- Lack of sleep or rest
Did you miss your
turn or exit?

29. Do you
know when
you're
driving
distracted?
- Lack of sleep or rest
- Stressed out
- Sick or Ill
- On medication
- Possible signs of Alzheimer's
or Dementia
Have you
forgotten where
you are going?

30. Has a passenger in
your car screamed
or gasped because
of something you
did or did not do?
Did you run a
stop sign
unintentionally?
Have you slammed
on your brakes
because you didn't
see the car in front
of you stop?
You do not
remember driving
from one place to
another?
Has other
drivers
honked
their horn
at you?
Did you miss your
turn or exit?
Have you forgotten
where you are
going?
Do you
know when
you're
driving
distracted?

31. Drive
Focused,
Stay Safe,
Avoid
Distracted
Driving:
Safe driving practices require that you
are constantly scanning the roadway
ahead for situations that could require
you to take quick action.
Always be alert what other
drivers around you are doing.
Recognize that driving requires
your full attention.

32. Did you know
that even the
most routine
activities are
potentially
distracting
while driving?
A national survey revealed
the activities that distract
today's drivers.
NETS DISTRACTED DRIVING SURVEY
Activities Drivers Engage in While Driving
97% Talking to passengers
95% Looking at text on Cell Phone
90% Adjusting vehicle climate/radio controls
80% Eating a meal/snack
61% Talking on cell phone
41% Tending to children
34% Reading a map/publication
22% Grooming
13% Preparing for work
Participation in Distracting Activities While Driving for Work or for Personal
Purposes
63% Personal purposes
29% Work purposes
17% Both equally
2% Don't drive for work
3% Don't know
Network of Employers for Traffic Safety, 2019.

33. • As a driver, your number one responsibility is to get yourself and
your passengers to your destination safely.
• When behind the wheel, you always need to be alert and focused.
At 55 mph, a vehicle travels the length of a football field in 3.7
seconds.
• This is no time for a "mini" snooze. Being an attentive driver, and
looking out for the driver who isn't, is increasingly important.
Drive focused. Stay safe.
SPEED
LIMIT
55

34. Safety Facts for the Road:
• Drowsy driving causes more than 100,000 crashes each year,
resulting in 40,000 injuries and 1,550 deaths.
• Crashes caused by drowsy driving are often serious crashes and
occur most often on high-speed rural highways when the driver
is alone.
• Drowsy driving can happen to anyone. A recent National Sleep
Foundation study revealed that:
51% 49%
Safety Facts for the Road:
17% 83%
One half
(51%) of
adults have
driven while
drowsy
17% report having
fallen asleep while
driving within the
past year.

35. • Be aware of your behavior and the behavior of
others on the road during the late night, early
morning and mid-afternoon hours when drowsy
driving crashes are most likely to occur. Plan a rest
stop during these hours.
• Get a full night of rest before driving. If you
become tired while driving, stop. A short nap (15 to
45 minutes) and consuming caffeine can help
temporarily.
• Stop at regular intervals when driving long
distances. Get out of the car every 2 hours to
stretch and walk briskly.
• Set a realistic goal for the number of miles you can
safely drive each day.
• Avoid taking medications that cause drowsiness.
Drive
Focused,
Stay Safe:

36. Do you know when you're driving drowsy?
Some warning signs of fatigue:
 You can't remember the last few miles driven.
 You hit a rumble strip or drift from your lane.
 Your thoughts are wandering and disconnected.
 You yawn repeatedly.
 You have difficulty focusing or keeping your eyes open.
 You tailgate or miss traffic signs.
 You have trouble keeping your head up.
 You keep pulling your vehicle back into the lane.
If you're tired and are in danger of falling asleep, then you cannot
predict when a "mini" sleep may occur. A driver cannot react to road
dangers when tired. Getting enough sleep will not only help you feel
better, it can save your life.

37. Impaired Driving:
• On our congested roadways, it's more important than ever to
drive with a clear head and a sharp focus. Make it a life-
governing rule not to drive when you've had too much to
drink.
• On average, a driver makes over 200 decisions per mile, so it's
critical that a driver make the decision to drive alert before
getting behind the wheel. Not only will you be a safer driver,
but you will be in a much better position to defend yourself
from the driver who doesn't make that choice.
• Drive focused. Stay safe.

38. Safety
Facts for
the
Road:
• 9 out of 10 insurance companies
automatically cancel the policy of a driver
convicted of a DWI/DUI violation.
Consequently, the driver must find a high-
risk insurance company and face substantial
rate increases.
• Alcohol impaired driving accounts for
about 40% of fatal crashes.
• About 3 in every 10 Americans will be
involved in an alcohol-related crash at
some time in their lives.
• Research shows that alcohol is a
contributing factor in 39% of all work-
related traffic crashes.

39. • Nearly 1.5 million people are arrested each
year for driving while intoxicated (DWI). Two-
thirds of all drivers arrested for DWI are first
time offenders.
• A DWI/DUI conviction on a person's driving
record may prevent them from getting a
job, receiving a promotion or even result in a
job loss.
• Many companies have corrective action
programs that suspend company driving
privileges for a DWI/DUI violation.
Safety
Facts for
the
Road:

40. • Alcohol involvement is highest at night
(9 p.m. to 6 a.m.), on weekends and on
holidays.
• Driving skills, especially judgment, are
impaired in most people long before
they exhibit visible signs of drunkenness.
Drive
Focused,
Stay Safe,
Stay
Sober:
9 p.m.
6 a.m.

41. Drive
Focused,
Stay Safe,
Stay
Sober:
• Celebrations are a part of our lives and
sometimes they include alcohol. They
should not, however, involve impaired
driving:
Decide who is the designated driver
before the party starts.
Be the kind of co-worker who will take
the keys if someone has had too much to
drink.
If you're impaired, make the safe
choice – ride with a designated driver, call
a taxi, stay where you are, or call a sober
friend or family member. Making the safe
choice could save your life.

42. Can you spot an impaired driver on the road?
Drivers under the influence of alcohol often display certain
characteristic driving behaviors. Keep these in mind to avoid a
dangerous situation.
 Weaving, swerving, drifting or straddling the center line.
 Driving on the wrong side of the road.
 Driving at a very slow speed.
 Stopping without cause or braking erratically.
 Turning abruptly or responding slowly to traffic signals.
 Driving with the window down in cold weather.
 Driving with headlights off at night.
If you spot an impaired driver, stay a safe distance from their vehicle.
Alert the police that there is an unsafe driver on the road.

43. Aggressive Driving:
• As traffic congestion continues to grow,
motorists commuting to and from work and
traveling for business purposes often find
themselves caught up in bottlenecks and
significant delays, wasting time and reducing
their productivity.
• This situation creates a high level of frustration
and can spark aggressive driving among these
overwhelmed drivers.
• To protect against aggressive driving,
remember that your primary responsibility is to
drive focused and stay safe.

44. Drive Focused, Stay Safe, Avoid
Aggressive Driving:
• Correct your own unsafe driving habits that are likely to
endanger, antagonize or provoke other drivers.
• Keep your cool in traffic; be patient and courteous to other
drivers and don't take their actions personally.
• If you think you have a problem, seek help. Look for anger or
stress management classes or self-help books.
• Reduce your stress on the road by allowing plenty of time to
reach your destination, plan your route in advance and alter
your schedule or route to avoid busy roads.

45. Drive Focused, Stay Safe, Avoid
Aggressive Driving:
• If despite all your planning, you're going to arrive late,
accept it and avoid aggressive driving.
• Make every attempt to safely move out of an
aggressive driver's way. If a hostile motorist tries to
pick a fight, do not make eye contact and do not
respond. Ignore gestures and refuse to return them.
• Report aggressive driving to the police. Provide a
vehicle description, license number, location and the
direction of travel.

46. Are you "just driving like everyone else" or are you driving aggressively?
The Crazed Driver Survey is a national survey that reveals how Americans define aggressive driving.
Is this act aggressive?
Tailgating (Cause of 80% of all crashes) 96%
Passing using middle turning lane (Cause of 47% of all
crashes on surface streets)
96%
Driving 10 miles or more above the speed limit 94%
Making rude gestures 90%
Passing on the shoulder 90%
Pulling into parking space someone else is waiting for 90%
Failing to yield to merging traffic 86%
Flashing high beams at the car in front of you 77%
Waiting until the last second to merge with traffic on the
highway
69%
Changing lanes without signaling 69%
Driving through a yellow light that is turning red 62%
Honking the horn 55%
Double parking 55%
Driving 10 mph or more under the speed limit 25%
The CDS, 2019.

47. Parking Vehicles:
• If driving a vehicle with handicapped plate or
placard, unload your passengers then proceed to
park vehicle in designated spot.
• When parking in a regular parking spot you want to
“give yourself an out”, if you can pull through a
parking space so you are in a position where you do
not need to back up when leaving. If you are in a
smaller parking lot it is recommended that you back
into the parking spot, by doing this it gives you the
safest exit when leaving.
• If you are taking the vehicle into a parking garage
you must know the height of your vehicle, make sure
you have the clearance prior to attempting to enter.

48. PRE-TRIP INSPECTIONS
YES NO Driver has been briefed on who to call in case of flat tire or breakdown
YES NO Driver knows how to use gas card
YES NO Driver knows where gas tank is located on vehicle
YES NO Driver can locate safety equipment, and knows how to use it
YES NO Driver knows how to use all controls
YES NO Driver knows vehicle clearance height
YES NO Knows location of insurance and registration
YES NO Can assists participants in and out of vehicle as needed
YES NO Proper use of lift can demonstrate fully
YES NO Proper use of tie-downs
YES NO Fills out Daily Van log in its entirety
YES NO Has received first aid and CPR training or has been scheduled if new hire

49. VEHICLE IN OPERATION
YES NO Driver knows how to adjust mirrors
YES NO Driver can safely back vehicle up
YES NO Driver demonstrated acceleration control
YES NO Driver leaves appropriate space between you and vehicle in front
YES NO Driver makes safe turns in traffic
YES NO If cell phone is needed, driver pulled over to a safe location during use
YES NO Driver uses seatbelt
YES NO Speed appropriate for conditions
YES NO Obeys all traffic laws (Signs, lights, crossings, school zones, bike lanes)
YES NO Driver shows confidence while driving the vehicle
YES NO Driver demonstrated proper breaking during test
YES NO Did Driver follow directions
YES NO Was Driver alert, did driver call out other drivers looking to turn or merge into lane
YES NO Was Driver alert, did driver call out speed changes
YES NO Was Driver alert, did driver call out all stop signs and traffic lights

50. POST TRIP INSPECTION
YES NO Driver finishes filling out the Daily Van Log
YES NO Driver parks van in the appropriate spot
YES NO Driver does not leave trash in the vehicle
YES NO Driver sanitizes vehicle after vehicle sweep
YES NO
Driver completes full visual inspection of vehicle, and signs off Post
trip Inspection
YES NO Driver returns keys to the appropriate spot

51. Driver PPE / COVID-19 Best Practices
STARS Vehicle Sanitization Policy
STARS Sanitizes vehicles daily IAW guidelines provided by
Federal and State agencies.
SANITIZING GUIDELINES
• Driver will clean vehicles prior to start of transportation
route
• Driver will leave door and window open while cleaning
• When cleaning the vehicle driver will wear a disposable
gown, gloves, face shield, and mask.
• Driver will use products with EPA-approval
• Driver will clean all touch points in the vehicle
• Driver will discard gloves, clean face shield, and launder
mask and gown when done cleaning.
• Driver will repeat steps after every trip.

52. Questions
&
Answers

53. Thank you for all the
work that you do!