1. Richard Kyle Collins
1210 Mulkey LN
Denton, TX 76209
(806) 410-8889
Clovisman30@yahoo.com
Summary:
Experienced Manager,with proven skills in; retail management, sales, loss prevention, human
resources,and training. Employs excellent leadership skills, and multitasking strengths. Motivated
manager practiced in customer relations, sales and inventory control. Demonstrated skills in improving
store operations, increasing top line sales, reducing costs,and shrink.
Education:
American Intercontinental University
Bachelors in Business Administration, Management
January 2007 – December 2013
3.5 GPA
Experience:
Family Dollar May 2015 - Present
Store Manager
- Achieved goals through own core comp entices while trying new crew,how to grow using three
philosophies, train right treat right, and fast,friendly, clean, and being clean, in-stock and recovered.
- Took store from 1M to 2 M while decreasing shrink from 1.83 to .92 shrink to sales proving you can
sale your way out of shrink. At the same time as decreasing shrink dollars by 50%.
- Keeping crew on process and being on number one lists of staying on track in training, and training
everyone for the next level in their carrier while promoting two assistants to store manager and moving
three cashiers up to assistant manager strong ability in growing leaders as well as a 100% promotion rate
and keeping a 10% turnover rate.
Dollar General Sep 2013 – May 2015
Store Training Manager
- In charge of daily operations, ensured achievement of store goals, through leadership, and training.
- Worked with troubled stores to turn them around, through development, and training.
- Recruited, trained, and developed team skills, to ensure 100% district staffing.
- Assisted District Managers,of 3 districts, in retraining Store Managers on process and policies.
- Results in increasing sales by 30% while decreasing shrink by 50%.
- Trained all new Store Managers for Eastern New Mexico, and West Texas.
United States Air Force Apr 1997 – Mar 2006
Education and Training Specialist
- Designed and conducted training and development to improve individual and organizational
performance.
- Monitored, evaluated, and recorded training programs, set up training programs to maintain and improve
job skill.
- Assessed training needs through surveys, interviews, and evaluation of lesson plans.
- Consulted troops in enrolling in classes,as well as taking tests for credits to earn their degrees.