How to process an order - Paytm mall shop

1. How to process an order?
In this module, we will discuss:-
1. Steps to process an order
2. Points to remember

2. Stages to process an order:
Order Received

3. How to process an order?
Click on the Orders tab Enter the Order ID in the Express
Checkout filter and click on Submit
Steps for processing an order -

4. How to process an order?
Enter the Invoice number which you have
generated at your store
Once you enter the Order ID in the Express Checkout field, the order page will appear. Fill in the details to proceed:
Check the warranty card checkbox
(if applicable)
TEST Product 1
₹

5. How to process an order?
Enter the IMEI/ Serial Number mentioned on the
product (if applicable)
You can check the customer details here
TEST Product 1

6. How to process an order?
Enter the Pickup code here Click on Handover Package
The status of the order will be marked as Delivered
Note: The pick-up code will be valid only for 24 hours. Ensure that you ask for the pick-up code and process the order within that period to avoid delays.
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7. How to process an order?
Click on the More tab Click on the Delivered tab from the dropdown
Here, you can check all the delivered orders

8. Points to remember
1. Always enter the correct Order ID in the express checkout box or else you will not be able to process the order

9. Points to remember
2. Ensure that you ask for the pickup code and click on Handover Package to mark an order as Delivered.
Never hand over the product to a customer before completing all the processing steps.
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10. Points to remember
3. Always get your invoice generated & keep it handy before processing an order that can’t be processed without an Invoice number.
TEST Product 1 29990
29990
29990
15th July 2019
TEST Product 1

11. Points to remember
4. You will receive your payout and the customer will get the cashback/offer(s) only after you mark the order as Delivered by clicking on
the Handover Package tab
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12. Thankseveryone!
For any query, please raise a ticket using the Seller Helpdesk tab on your seller panel.