Single order processing (non LMD)

1. Single Order Processing (Non-LMD)
In this module, we will discuss:
1. Who are the Non Last Mile Delivery(Non-LMD) Sellers?
2. How can you process a single order?

2. Who are the Non Last Mile Delivery(Non LMD) Sellers?
The sellers who do not use Paytm Mall logistic services and have to fulfil the logistics related requirements on their own
Benefits:
1. Decide upon the pin code where you want to serve
2. Closer to the customer thereby better understanding of their needs
3. The seller has the freedom to choose his means of delivery and thus can save on charges
SELLER CUSTOMERSeller’s Courier partner

3. There are four stages of single order processing
Order is shipped from your
warehouse
Shipped3.
Acknowledge the order, enter
the courier details and pack
the order
Confirm and Pack1.
Order is delivered to the
customer
Delivered4.
Mark the order as Shipped
Request Pickup2.

4. How can you process a single order?
Click on the Orders tab Click on the Confirm & Pack tab
Steps to process a single order -

5. How can you process a single order?
Click on the Pack tab Click on the Confirm tab to acknowledge the order
Note - Acknowledge the order within 24 hours.

6. How can you process a single order?
Enter the AWB number
These are the courier tracking numbers
which are used to track the packet
Select the name of the Courier partner
Process to enter courier details -
Note - You will have to ask your courier partner to generate the AWB numbers in advance.

7. How can you process a single order?
Click on the Confirm buttonSelect the checkbox

8. How can you process a single order?
Enter the IMEI/Serial number/Frame number Click on the Done button
The packing slip will be downloaded
If it is an electronic product, you have to enter its IMEI/Serial number
Note - This pop-up will appear only if it is an electronic/automobile product.

9. How can you process a single order?
This is a sample of the Packing Slip, you have to tear it into 2 parts -
Note – It is mandatory to use the Paytm Mall retail invoice. Please do not use your own invoice. Also, ensure you adhere to the Paytm Mall packaging guidelines or else the courier will not pick up the
package
Packaging slip– You have to paste it outside/top of
the packaging box
Retail Invoice –
You have to fold the invoice from center so that details
are towards inside, white side of the invoice should be in
front
Insert the invoice in the invoice pouch and paste the
invoice pouch on the back side of the Paytm Mall
corrugated box
If you are dispatching the product in/out of a state where
plastic is banned:
For order value > 50,000 – Paste the invoice outside
For order value < 50,000- Insert the invoice in the
package

10. How can you process a single order?
Click on the Request Pickup tab Click on the Mark Shipped tab
Note – You will be penalized if you fail to mark the order as Shipped within the given timelines. For more details, click here.

11. How can you process a single order?
Click on the OK button

12. How can you process a single order?
Click on More
To view your shipped orders, follow these steps -
Click on the Shipped tab
Here, you can check all your shipped orders

13. How can you process a single order?
To view your delivered orders, follow these steps -
Click on the Delivered tab
Here, you can check all your delivered orders

14. How can you download duplicate copies?
In case you have lost your packing slip before shipping, you can generate its duplicate by going to Request Pickup tab
Click on the Request Pickup tab Here, you can download your duplicate copies

15. Thankseveryone!
For any query, please raise a ticket using the Seller Helpdesk tab on your seller panel.