Item GV - order processing

1. How to process an order

2. Stages to process an order
You receive
an order
Retrieve the order id and pickup
code from the customer
Process the
order
Handover the product
to the customer

3. Click on the Orders tab Enter the Order ID in the Express
Checkout filter and click on Submit
Visit seller.paytm.com and follow these steps to process an order-
How to process an order?

4. Enter the Invoice number which is
generated at your store
The order page will appear. You need to fill in the details to proceed
You can check the customer
details here
Cross check this IMEI number
with the product’s IMEI number
Note – It is mandatory to enter the correct invoice number as per your store’s invoicing system or any other Software. These details may be verified later on
and may attract a penalty if found incorrect
How to process an order?
124548767384946

5. Enter the Pickup Code here Click on Handover Package
The status of the order will be marked as Delivered
Note - The Pickup Code will be valid only for 24 hours. You need to ensure that you ask for the Pickup Code and process the order within that period
- Handover the product to the customer only when you have marked the order as delivered on the Paytm Mall seller Panel
- You will receive your payout and the customer will get the cashback/offer(s) only after you mark the order as Delivered by clicking on the Handover Package tab
How to process an order?

6. Thanks everyone!
For any query, please raise a ticket using the Seller Helpdesk tab on your
seller panel.