Single order processing for non_lmd

1. Single Order Processing
(Non-LMD)
In this module, we will discuss:
1. Who are the Non Last Mile Delivery(Non-LMD) Sellers?
2. Overview of the orders tab of the seller panel
3. How can you process a single order?

2. Sellers who do not use Paytm Mall logistic services and have to fulfil the logistics related requirements
on their own
Benefits :
1. Decide upon the pincode you want to serve
2. Closer to the customer thereby better understanding of their needs
3. The seller has the freedom to choose his means of delivery and thus can save on charges
SELLER SELLER’S COURIER
PARTNER
CUSTOMER
Who are the Non Last Mile Delivery(Non LMD) Sellers?

3. The order is shipped
from your warehouse
Shipped3.
Acknowledge the order,
enter the courier details
and pack the order
Confirm and Pack1.
The order is delivered to
the customer
Delivered4.
Mark the order as
Shipped
Request Pickup2.
There are four stages of Single Order Processing

4. Click on the Orders tab1
Steps to process a single order -
1
How can you process a single order?

5. Click on the Confirm & Pack
tab
2
2
How can you process a single order?

6. Click on the Pack tab3
3
How can you process a single order?

7. Click on the Confirm tab to
acknowledge the order
4
Note - Acknowledge the order within 24 hours.
4
How can you process a single order?

8. Note - You will have to ask your courier partner to generate the AWB numbers in advance.
Select the name of the courier
partner
5
6 Enter the AWB number.
These are the courier tracking
numbers which are used to track
the packet
7 Select the checkbox
8 Click on the Confirm button
5
6
7
8
How can you process a single order?

9. Enter the IMEI/Serial number9
Note - This pop-up will appear only if it is an electronic product.
Click on the Done button
The packing slip will be
downloaded
10
If it is an electronic product then you have to enter its IMEI/Serial number
9
10
How can you process a single order?

10. a
This is a sample of Packing Slip, you have to tear it into 2 parts -
Note – It is mandatory to adhere to the Paytm Mall retail invoice. Please do not use your own invoice. Also, ensure that you adhere
to the Paytm Mall packaging guidelines or else the courier will not pick the package.
b
How can you process a single order?
Packaging slip– You have to paste
it outside/top of the packaging box
a
Retail Invoice –
You have to fold the invoice from centre
so that details are towards inside, white
side of the invoice should be in front
Insert the invoice in the invoice pouch
and paste the invoice pouch on the
back side of the Paytm Mall corrugated
box
If you are dispatching the product in/out
of a state where plastic is banned:
For order value > 50,000 – Paste the
invoice outside
For order value < 50,000- Insert the
invoice in the package
b

11. Note – You will be penalized if you fail to mark the order as Shipped within the timelines. For more details, click here.
Click on the Request Pickup tab
Click on the Mark shipped tab
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12
11
12
How can you process a single order?

12. Click on the OK button13
13
How can you process a single order?

13. Click on More
To view shipped orders, follow these steps -
Click on the Shipped tab
Here, you can check all the
shipped orders
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15
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15
How can you process a single order?

14. Click on the Delivered tab
Here, you can check all the
delivered orders
To view delivered orders, follow this step -
16
16
How can you process a single order?

15. Click on the Request Pickup
tab
In case you have lost your packing slip before shipping you can generate the duplicate of the one by
going on Request Pickup tab
17
17
How can you download the duplicate copies?

16. Here, you can download the
duplicate copies
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How can you download the duplicate copies?

17. Thanks everyone!
For any query, please raise a ticket on Support