3. ‘proven critical knowledge capture….’
‘A book providing advice, tactics, and lessons learned from
successful KM professionals from around the globe. What worked,
what didn't, and why.’
Patricia L Eng & Paul J Corney
KUMK: drawing on the experience of others slide 3
4. Today’s questions
! What problems are you facing?
! In what areas would you like to share your experience
with others?
! What are others doing that you would like to find out more
about?
KUMK: drawing on the experience of others slide 4
5. Open Space Peer Assist
! The open space is a self-organizing method for creating
an agenda during a meeting or an event.
! Peer assist is a process that enables the gathering of
knowledge drawn from the experiences of colleagues
before embarking on a project or piece of work, or when
facing a specific problem or challenge within a piece
of work.
KUMK: drawing on the experience of others
Need a couple of volunteers (Assistees)
slide 5
6. Open Space Peer Assist
KUMK: drawing on the experience of others
Source: http://gaurisalokhe.blogspot.co.uk/2008/10/
open-space-to-design-agenda.html
slide 6
7. Open Space Peer Assist
KUMK: drawing on the experience of others
! Write down a topic
you’d like help on.
! Stand up and say what
its about.
! Go to a table and wait
to see who joins.
! Choose 1 from the
proposed topics then
join that group.
Under the Chatham House Rule
Source: http://gaurisalokhe.blogspot.co.uk/2008/10/open-space-to-
design-agenda.html
slide 7
8. 30 minute Peer Assist Process
! Assistee describes the challenge or problem.
! Assisters ask questions of clarification.
! Assisters offer personal experiences (no opinions or advice)
which might be useful. The assistee can ask questions of
clarification.
! Assistee reviews the offers of experience and summarises
what action she/he will consider as a result of the help.
! Assistee shares findings back to plenary.
KUMK: drawing on the experience of others
Under the Chatham House Rule
slide 8
