This document describes a knowledge sharing method called "Open Space Peer Assist" that draws on the experiences of colleagues. It involves volunteers presenting topics they need help with, and participants joining groups to share experiences related to the topics without giving opinions or advice. The process involves the presenter describing their challenge, others asking clarifying questions and sharing relevant personal experiences, the presenter considering the experiences, and reporting back findings. The goal is to capture proven critical knowledge and lessons learned from successful professionals to help others facing similar problems.

1. slide 1KUMK: drawing on the experience of others

2. KUMK: drawing on the experience of others slide 2

3. ‘proven critical knowledge capture….’
‘A book providing advice, tactics, and lessons learned from
successful KM professionals from around the globe. What worked,
what didn't, and why.’
Patricia L Eng & Paul J Corney
KUMK: drawing on the experience of others slide 3

4. Today’s questions
! What problems are you facing?
! In what areas would you like to share your experience
with others?
! What are others doing that you would like to find out more
about?
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5. Open Space Peer Assist
! The open space is a self-organizing method for creating
an agenda during a meeting or an event.
! Peer assist is a process that enables the gathering of
knowledge drawn from the experiences of colleagues
before embarking on a project or piece of work, or when
facing a specific problem or challenge within a piece
of work.
KUMK: drawing on the experience of others
Need a couple of volunteers (Assistees)
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6. Open Space Peer Assist
KUMK: drawing on the experience of others
Source: http://gaurisalokhe.blogspot.co.uk/2008/10/
open-space-to-design-agenda.html
slide 6

7. Open Space Peer Assist
KUMK: drawing on the experience of others
! Write down a topic
you’d like help on.
! Stand up and say what
its about.
! Go to a table and wait
to see who joins.
! Choose 1 from the
proposed topics then
join that group.
Under the Chatham House Rule
Source: http://gaurisalokhe.blogspot.co.uk/2008/10/open-space-to-
design-agenda.html
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8. 30 minute Peer Assist Process
! Assistee describes the challenge or problem.
! Assisters ask questions of clarification.
! Assisters offer personal experiences (no opinions or advice)
which might be useful. The assistee can ask questions of
clarification.
! Assistee reviews the offers of experience and summarises
what action she/he will consider as a result of the help.
! Assistee shares findings back to plenary.
KUMK: drawing on the experience of others
Under the Chatham House Rule
slide 8

9. slide 9
My contact details…
KUMK: drawing on the experience of others