2. 2
Designing training with the ELCDesigning training with the ELC
There are basic training design
considerations that can be employed in
order to appeal to various learning
styles and the diverse needs of adult
learners.
This module explores the experiential
learning cycle and basic training
techniques and methods to incorporate
into a training design.
3. 3
Session ObjectivesSession Objectives
By the end of the session, the participant will be able to:
Define seven components of an
experiential training session;
Describe at least ten basic training
activities;
Answer basic questions about training
design and methods.
4. 4
What do you knowWhat do you know
about howabout how
adults learn?adults learn?
What are the implications
for you as a trainer?
5. 5
What are the implications for training givenWhat are the implications for training given
the differences in how adults and childrenthe differences in how adults and children
learn?learn?
• Adults find learning to be most
enjoyable under a variety of
circumstances
• Adults have preferred learning
styles
• Adults draw upon their own life
experiences
• Effective training must incorporate
adult education theories
7. 7
The Experiential Learning CycleThe Experiential Learning Cycle
GENERALIZATION
EXPERIENCE
APPLICATION
PROCESS
Lead ins
Close outs
8. 8
The Experiential Learning Cycle – ELCThe Experiential Learning Cycle – ELC
• Experiential learning is
exactly what the name
implies…learning from
experience.
• It is learner-centered and
allows the participant to
manage and share
responsibility for learning
with others.
•provides opportunities for a
person to engage in an
activity,
•review the activity
critically,
•draw useful insight from the
analysis
and
•apply the result in a
practical situation.
9. 9
The Experiential Learning CycleThe Experiential Learning Cycle
• Modules designed with consideration of various
learning styles, adult education theories and uses
the ELC
• We will have a closer look
– Discussing step by step
– Working through an example
10. 10
ELC
Climate Setting
Closure
Experience
Activity, Doing
Application Process
Planning more effective Sharing, comparing
Post training behavior processing, reflecting
NOW WHAT WHAT
Generalization
Drawing conclusions,
Identifying general principles
SO WHAT
Goals
Goals
PLANPLAN
PRATICEPRATICE
PRESENTPRESENT
PRODUCEPRODUCE
11. 11
The ELCThe ELC
• Every training module is experiential
• All the steps must be included to be
effective
• It is the trainer’s responsibility to lead the
participants through every part of the ELC
12. 12
What is the purpose of each step in theWhat is the purpose of each step in the
experiential learning cycle?experiential learning cycle?
ELC
THE THEORY
13. 1.1. Climate SettingClimate Setting
Stimulates interest, curiosity and enables
participants to begin thinking about the subject.
Provides a rationale for why the subject is important
to the participants and how it is useful to them.
Links the training session to previous ones and
places it into the overall framework of the training
event.
14. 2.2. Goal ClarificationGoal Clarification
Presents statements to participants describing
the intent, aim or purpose of the training
activity.
Provides an opportunity for participants to get a
clear understanding of the goals of the session.
Allows participants to explore additional issues
or raise concerns.
In some situations goals may be introduced at
the end of the session, for example in a
deductive training module
15. 15
What are training outcomes ...What are training outcomes ...
1. Changing an Attitude or Behavior
2. Learning a Skill
3. Transferring Knowledge
We train people for three specific purposes:
16. 16
To achieve those outcomes we need clearTo achieve those outcomes we need clear
Training ObjectivesTraining Objectives
1. The overall course objective is a
broadly stated objective referring
to the end result for the entire
training program.
2. The session or module objective is
specific and more narrowly
defined. Each of these is an
element in the overall course
objective.
Training objectives occur at two different levels:
17. 17
How do you choose the rightHow do you choose the right
training methods?training methods?
Once you have determined the training
outcomes and specific training objectives
determine the methods you will use to convey
the information you wish to present.
18. 18
What other training activities have youWhat other training activities have you
experienced?experienced?
GAMES BRAINSTORMING
??????
ICEBREAKERS
19. 19
3.3. The ExperienceThe Experience
An activity that provides an opportunity to a
group to participate in a situation relevant
to the goals of the training.
This is the data producing event from which
participants can extract and analyze as they
complete the learning cycle.
Common “experiences” are role plays, case
studies, self-diagnostic instruments, games,
discussions, readings, exercises,
calculations, etc.
20. 20
To reach the most people and achieve theTo reach the most people and achieve the
best retention…best retention…
Use a variety of training activities to accommodate various
learning styles:
Charts and visuals
Hands-on practice
Interaction that includes the participants
Live presentations
21. 21
4. Processing4. Processing
Participants explain or ‘publish’ what
happened during the previous step and
share their reactions to the experience.
The group analyzes and reflects
thoughtfully on the experience.
The trainer guides and manages the
processing of information.
22. 22
4. Processing4. Processing
What did you do? What happened in the activity?
What feelings did you have during the experience?
What did you observe? Think about?
Trainer facilitates a discussion by asking questions
23. 23
5.5. GeneralizingGeneralizing
Participants seek to identify key
generalizations and draw conclusions that
could be derived from discussion of the
experience.
Theories are drawn based on these
discussions and conclusions.
Participants determine how the patterns
that evolved during the experience phase of
the learning cycle relate to the experience
of everyday life.
24. 24
5.5. GeneralizingGeneralizing
What did you learn? Relearn?
What benefits did you get from the experience?
What are the implications of the activity?
What generalizations can you make based on the
experience?
What conclusions can you draw?
Trainer leads discussion through questioning to move
participant to the conclusions.
25. 25
6.6. ApplyingApplying
Using the insights and conclusions gained
from the previous steps, the participants
identify and share how they plan to use
these new insights in their everyday life.
Trainer leads discussion on the application
of the theories derived or gives a written
assignment to facilitate the planning
process.
Instrumental in getting the new knowledge,
skills and attitudes back to the workplace!
26. 26
6.6. ApplyingApplying
How does the experience relate to the real world?
How do you want to do things differently in the
future?
How can you extend the learning you had?
What steps can you take to apply what you have
learned?
27. 27
7.7. ClosureClosure
The events of the training are summarized.
Main messages are emphasized.
Remaining questions are answered and
points clarified.
Links to the original goals of the session and
determines if goals have been met.
Provides a sense of completion.
Links the session to the entire program and
the next training activity.
28. 28
The ELCThe ELC
• Let us work through an example
• A session outline follows using the steps of
the Experiential Learning Cycle
29. 29
Set the ClimateSet the Climate
Ask participants if they have ever been
members of a group? What kind were
they? How did the groups work?
State that everyone has experience with
groups some more successful than
others.
Today we are going to talk more about
groups.
Introduce the session, grab attention
30. 30
GoalsGoals
TTell where we are goingell where we are going
Today we are going to look at how
groups work.
You will be able to list roles that are
beneficial to groups working best
We will use a ‘fishbowl’ exercise
demonstrate.
31. EExperiencexperience
Now, try it out for yourselfNow, try it out for yourself
Find a few other colleagues and form a small team.
Place several sheets of blank paper and a pair of
scissors in the center of the team. Do not give the
objects to any one team member.
Tell the team they have a problem to solve.
They have to cut the paper to end up with the shape
shown in the next slide.
There is only one rule: they are only allowed to
make ONE cut with scissors and it must be a
straight cut.
Give them seven minutes to complete the task and
observe what happens.
33. 33
ProcessProcess
the experience by asking:the experience by asking:
What happened?
Was the task accomplished?
What helped them to accomplish the
task?
What hindered them?
How did members work as a team?
See final slide for cutting solution
35. 35
ApplyApply what you have learnedwhat you have learned
from the experience by asking:from the experience by asking:
What would you do differently when
next working with a team?
How does what you learned about
teams affect how you would
facilitate a training session?
What kind of action planning might
be undertaken?
36. ClosureClosure
summarize and linksummarize and link
Ask: What were the main messages of the
session?
Summarize main points – for example - We have worked with
groups and now understand task and maintenance functions. We
understand the importance of all the functions being present in
order to make the groups work effectively to accomplish the task
and ensure everyone feels that they are a part of the group.
Ask for any remaining questions
State: We will now see in the next session how
this fits into our work as trainers.
37. 37
Given what you have learned about…Given what you have learned about…
Adult
Education
Experiential
Learning
Cycle
Learning
Styles
And worked through a sample training
session
38. 38
So what do you thinkSo what do you think
• Why do you think the experiential learning
cycle is important?
• What do you see the strengths and
weaknesses of the using the ELC?
• How will you use this information in your
daily work?
• How will you plan to ensure that you use this
new knowledge, skills and attitudes in the
future?
39. 39
In summaryIn summary
• The Experiential Learning Cycle is a training
design tool that employs the best of adult
education theory
• All steps of the ELC are equally important to
the process of learning and retention
• Use of the ELC helps the facilitator ensure
various learning styles are addressed
EXPERIENTIAL LEARNING
Experiential learning is exactly what the name implies -- learning from experience. The experiential approach is learner-centered and allows the individual participants to manage and share responsibility for their learning with their teachers. Effective training strategies which incorporate experiential learning approaches provide opportunities for a person to engage in an activity, review this activity critically, draw some useful insight from the analysis, and apply the result in a practical situation.
Experiential Learning
The experiential learning cycle developed by Kolb (1982) provides a good framework in developing curriculum and/or educational activities. It is based on the Deweyan notion that –
“It is not enough to insist upon the necessity of experience, nor even of activity in experience. Everything depends upon the quality of the experience which is had (Dewey 1938:27).
Experience: The learner has a concrete experience -- an event or exercise in which the learner actively participates.
Reflection: The learner reflects on the experience, focusing on what happened, how he/she felt about it, and why the experience was (or was not) valuable and educational.
Expansion: The learner expands on the experience by identifying the abstract idea, theories, and principles behind it. This step may include research, lectures, reading on related topics, analysis, and hypothetical application.
Application: The learner transfers his/her newly knowledge and skills to situations in the "real world." This stage involves application and active experimentation.
And the cycle begins again, never ending.....................lifelong learning
There are four steps inside the cycle and three steps that involve getting into and out of the cycle. This is how we get SEVEN vital and equally important steps to the cycle. To begin every session the trainer must set the climate and focus participant attention. Without this participants may not understand the purpose of the activity. Depending on the design, deductive or inductive, the trainer may introduce the goals at the beginning or end of the session or both. It is however important to tell participants where they are going and what they have accomplished. And finally the trainer must bring closure to the session, summarizing, tying concepts together and telling participants what is next.
You may see cycles with a slight variance. For Example, in Jossey/Bass/Pfeiffer’s Reference Guide to Handbooks and Annuals, 1997 edition, the depiction of the Experiential Learning Cycle has five parts inside the cycle. Namely:
Experience – the Activity Phase
Publishing – Sharing reactions and observations
Processing – Discussing patterns and Dynamics
Generalizing – Developing Real world principles
Applying – Planning effective use of Learning
Each step has a unique and definite purpose and success is increased if all steps are used. The steps overlay with learning styles and hence include more styles when all are used in unison. We need to ‘grab’ participants interest so that they will listen and focus on the learning activities. Some learners must know up front what they will be able to do by the end of the session in order to listen. Some learners need to talk, others write, think, theorize and use new knowledge, skills and attitudes. Using all seven steps of the cycle will allow you as a trainer to reach more participants, within their own styles, to improve chances of the new learning being employed back in the workplace.
THE RELATIONSHIP BETWEEN METHODS AND OUTCOMES
Trainers must choose specific methods based on the desired outcomes for any training session. It is impossible to specify the value of any particular training method without giving reference to the objectives of the training.
In formulating a training design, one must consider which type of activity fits the different training objectives. Is the main objective to change the participant's knowledge, attitude, or behavior skills? The methods/techniques which enable a trainer to affect these changes are described below.
Knowledge
The basic requirement for acquiring or altering knowledge (concepts, ideas, facts, etc.) is that information be presented clearly to the learner and he/she receives feedback on attempts to communicate an understanding of the new information. Otherwise, it is unreasonable to expect accurate learning.
Appropriate techniques for communicating information include lecture (if accompanied by an activity, question/answer period); open discussion; symposiums where members of the audience are given the opportunity to question the speaker; television; films; tape recordings or readings which are analyzed by the group of participants with the direction of the trainer.
Behavior
Change in the actual ability to do something usually requires guided practice with feedback about the success or failure of the practice. Many people believe that group relevant skills, such as keeping a discussion on the topic, can be learned through practice. It is possible to learn all about driving a car by reading a book, but the actual driving can only be learned by doing, by seeing the results, and doing it again.
Methods using video or audio tape recording and playback are helpful for improving skills in group behavior. Intermittent process analysis, use of group observers, coaching sessions, critiques and role plays are also useful, as is any method involving immediate analysis of the effectiveness of behavior.
Attitudes
If attitude change is desired, it is appropriate to utilize small, informal, open-ended discussion groups where the individual will not feel threatened. To the degree that these discussion groups are important or valuable to the participant, attitude changes are more likely to be lasting.
Other training methods that are helpful for bringing about attitude change include interview situations in which one participant listens carefully to another' s descriptions of their attitudes and problems, and role playing. Role playing can be especially helpful in attitude change because the learner actually experiences the new attitudes, feels little threat, and is supported by other members of the training group.
The best methods for influencing post-training action are those that involve group discussion and group decision-making to undertake specific actions on the job. Individual planning sessions followed by reporting to the group (for support and reinforcement are also appropriate, as are team planning meetings and many other activities.
Goals and Objectives
Once you have determined the training needs, the next step is to consider how these will be achieved. To do this you need to decide the goals and objectives for the training program and the individual sessions.
Training Sessions Goal
Goals are fairly broad, general statements of intent for a session activity derived from the needs you have identified. They frequently begin with ‘to’. For example:
To practice adult education techniques
To improve the level of delinquency in an MFI
To develop a management information system
Objectives
Objectives are tactical applications of the strategic goals. They are written in clear, unambiguous, specific and precise terms. They specify what the learners will be able to do at the end of each stage of the learning process. This is essential in evaluating the training by considering whether what has been achieved is what was intended.
A training objective has three elements:
1. OUTCOMES This is the observable behavior required at the end of the training and is prefaced by the statement, ‘By the end of the session/program, the participants will be able to…’
2. CONDITIONS These are the circumstances in which the outcomes should take place and must be clearly defined. Such conditions might include ‘in a cohesive team situation’, ‘without the use of instructional materials’, ‘under realistic working conditions’, and so on.
3. STANDARDS The expected level of attainment in terms of quality, accuracy, quantity or whatever is relevant to the job. These can include ‘to 100% accuracy (or some other level)’, ‘at the rate of 50 per hour’, etc.
Objectives should be written so that mental manipulation can be avoided. Wherever possible, the learners should be made aware of the program or session objectives prior to or at the start of the event, either verbally or in written form.
SO WHAT?
Participants think critically about the experience to draw conclusions and generalizations that might apply to real life
NOW WHAT?
Drawing upon the insights and conclusions reached, participants begin to plan for more effective behavior in future based on what they have learned.