This document summarizes a leading IT solutions provider in Kosovo's use of NetFlow Analyzer to monitor their network. They have 500 employees across 2 branch offices with over 5,000 interfaces on their routers and switches. Previously, they struggled with connectivity issues, inability to measure bandwidth usage, and difficulty tracing security threats. Using NetFlow Analyzer since 2012 has helped them lower bandwidth costs by 25% by identifying unnecessary bandwidth usage, improve quality of service by resolving connectivity problems faster, and maintain network security by monitoring for anomalies. The provider credits NetFlow Analyzer with reducing monitoring time and assessing future network needs.