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Permission Based Mobile
Marketing



Paul Berney CMO & MD EMEA
Mobile Marketing Association

London 3rd October 2011
Why permission marketing?




 Because marketing is
 changing…
..and consumers are changing




                       Convenienc
                       e need &
                       control
MMA Task Force
 3rd October 2011




 Contributing Sponsors




 Contributors

 Lenco Mobile     Pontiflex   Velti   Vodafone
What is it?



“The practice of gaining consent
from consumers in advance of a
continuing marketing dialogue
taking place on mobile devices and
in return for some kind of value
exchange."
Value exchange is essential


“Consumers exchange their consent,
and sometimes personal demographic
and preference information, in advance,
for a product, service or offer that they
deem of interest, of relevance or of
worth to them”
A four-stage process



                             1. Gaining consent




       4. Ongoing enhancement                 2. Creating a database
       of the preference profile              of preference profiles




                         3. Establishing mobile as a
                         commercial media channel
Key benefits for consumers


• Engagement with the brands they love and
  consume
• Access to exclusive offers, content vouchers, news
  and competitions
• Operator incentives such as; voice, text, data etc.
• Ability to control experiences by tuning
  preferences in real time
• The ability to control their personal profile,
  preferences and advertising experience
Key benefits for brands and
agencies
• Ability to be targeted and contextually relevant
• Receiving immediate response to communications
• Interactive dialogue
• High degree of personalisation
• Developing opt-in models preventing wasted advertising
  spend
• Tracking and accountability
• Massive global reach
• Combination of consent and targeting markedly improve
  response levels and ROI
• PMM allows for long term “dialogue” style conversations
  with consumers rather than one off/single contacts
Key benefits for Network Operators

• Increased ARPU: revenue from advertising spend can outweigh
  the cost to deliver the media
• Reduction in churn from higher valued services and personal
  connections to brands
• Maintaining subscribers, and the potential to migrate to higher
  value plans (from prepaid)
• Increasing paid-for, on-net, data network usage from subscribers
  and advertisers - rather than losing revenue to over-the-top
  players
• Creating new service offerings for specific subscriber segments
• Increasing knowledge of subscriber, and their preferences
• Marketing of new products and services
• Increasing positive experiences and loyalty, of subscriber base
Next steps

•   Build library of case studies
•   Further education though
    workshops for brands and
                                       An introduction to
    agencies around the world          Permission Based Mobile Marketing
•   Work towards first set of global   Issued by the Mobile Marketing Association


    guidelines
                                       3rd October 2011




For a copy of the whitepaper visit:    Contributing Sponsors



http://www.mmaglobal.com/Permissi
onBasedMarketingOct2011.pdf

                                       Contributors

OR                                     Lenco Mobile       Pontiflex   Velti    Vodafone




Follow me on twitter at paulbmma
and ask for a copy

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Pbm mma paul_berney

  • 1. Permission Based Mobile Marketing Paul Berney CMO & MD EMEA Mobile Marketing Association London 3rd October 2011
  • 2. Why permission marketing? Because marketing is changing…
  • 3. ..and consumers are changing Convenienc e need & control
  • 4. MMA Task Force 3rd October 2011 Contributing Sponsors Contributors Lenco Mobile Pontiflex Velti Vodafone
  • 5. What is it? “The practice of gaining consent from consumers in advance of a continuing marketing dialogue taking place on mobile devices and in return for some kind of value exchange."
  • 6. Value exchange is essential “Consumers exchange their consent, and sometimes personal demographic and preference information, in advance, for a product, service or offer that they deem of interest, of relevance or of worth to them”
  • 7. A four-stage process 1. Gaining consent 4. Ongoing enhancement 2. Creating a database of the preference profile of preference profiles 3. Establishing mobile as a commercial media channel
  • 8. Key benefits for consumers • Engagement with the brands they love and consume • Access to exclusive offers, content vouchers, news and competitions • Operator incentives such as; voice, text, data etc. • Ability to control experiences by tuning preferences in real time • The ability to control their personal profile, preferences and advertising experience
  • 9. Key benefits for brands and agencies • Ability to be targeted and contextually relevant • Receiving immediate response to communications • Interactive dialogue • High degree of personalisation • Developing opt-in models preventing wasted advertising spend • Tracking and accountability • Massive global reach • Combination of consent and targeting markedly improve response levels and ROI • PMM allows for long term “dialogue” style conversations with consumers rather than one off/single contacts
  • 10. Key benefits for Network Operators • Increased ARPU: revenue from advertising spend can outweigh the cost to deliver the media • Reduction in churn from higher valued services and personal connections to brands • Maintaining subscribers, and the potential to migrate to higher value plans (from prepaid) • Increasing paid-for, on-net, data network usage from subscribers and advertisers - rather than losing revenue to over-the-top players • Creating new service offerings for specific subscriber segments • Increasing knowledge of subscriber, and their preferences • Marketing of new products and services • Increasing positive experiences and loyalty, of subscriber base
  • 11. Next steps • Build library of case studies • Further education though workshops for brands and An introduction to agencies around the world Permission Based Mobile Marketing • Work towards first set of global Issued by the Mobile Marketing Association guidelines 3rd October 2011 For a copy of the whitepaper visit: Contributing Sponsors http://www.mmaglobal.com/Permissi onBasedMarketingOct2011.pdf Contributors OR Lenco Mobile Pontiflex Velti Vodafone Follow me on twitter at paulbmma and ask for a copy