Class 01 - Managerial Communication
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Class 01 - Managerial Communication
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Class 01 - Managerial Communication
- 1. Welcome everyone ! Please feel very comfortable. We’ll start when we are ready.
- 2. 1. What are your strengths in communication? 2. What are your weaknesses? 3. Write about one thing you’ll do in the coming weeks to improve your communication.
- 3. Introduce Your Friend (Also share what your friend had to say about one of the earlier questions)
- 5. Classroom Norms You have signed up for a 6.30 class At 6.35, I take the attendance You may still join the class
- 6. The ONE conversation that I won’t have ever: "सर, एक िमनेटले िढलो भाको त हो नी, ATTENDANCE गरी िदनुस् न”
- 7. Classroom Norms You’ll come prepared for the class You come with an attitude to share and learn Your inputs will make the class come alive
- 8. Classroom Norms You will do your presentations as scheduled You will comply with the system We will always communicate through email (umes.shrestha@gmail.com)
- 11. LEARNING HAPPENS ONLY WHEN BOTH LEARNERS & TEACHERS TAKE RESPONSIBILITY OF LEARNING
- 15. Write to remember Remember to write
- 17. What do you expect to learn from this course? What do you expect from your classmates? What do you expect from me? bit.ly/2EITSOO #1 #2 #3
- 18. COMMUNICATION
- 19. The most important thing in communication is to HEAR WHAT ISN’T BEING SAID
- 20. COMMUNICATION IS ALWAYS A MEANS TO A GOAL Communication is never an end goal.
- 22. Communicationispure commonsensemostof thetime. We are born to communicate, होइन र ? Communication प न पढ्नु पछ र ?
- 26. Words have personal and multiple meanings, and they change with context.
- 27. You seem to be taking a bit more time to complete this, let me help you. She is questioning my ability.
- 37. मानव िभत्र भावनाहरु धेरै छन तर किहलेकािह शब्द पयार्प्त हुदैन। यदी सबै कु राहरु शब्दबाट नै ब्यक्त गनर् सिकने भएको भए आसुँ र हाँसो चिहदैन िथयो होला। (Manish Jha)
- 38. Earlier: One who lacks words uses hands. Now: One who lacks words uses more words. - Hem Raj Kafle
- 42. यो कसरी गनेर्? िबस्तारै समातेर ट्याक्क गनेर्
- 45. If women ruled the world, there would be no war. Just a bunch of countries not talking to each other.
- 51. Relationships these days are harder because conversations become texting, arguments become phone calls, and feelings become status updates.
- 56. The problem is that while we think our first impressions of people are grounded solely in logic, they’re not. In reality, they’re a jumbled mix of conscious and unconscious truth, fiction, and prejudice. Thus, from the very start, we’re dealing with a fictitious creation - not a real person. Yet that first impression will color our feelings about another person for months or years to come. It’ll also affect how we listen to that person, because we’ll distort everything the person says to fit our preconceived notions. Just Listen: Discover the Secret to Getting Through to Absolutely Anyone. Mark Goulston
- 60. INTENT IMPACT
- 61. INTENT What we hope they will think, feel and do What they will actually think, feel and do IMPACT
- 62. We tend to judge ourselves by the intent of our communication, but others judge us by the impact of our communication
- 63. The essence of the message should remain the same while the message is transferred from the sender to the receiver Successful Communication
- 64. Intent - Impact Gap Reality (It happens even to the best people with best intentions)
- 65. What Mom said: Where’ve you been? We’re pretty worried about you. What Daughter heard: My parents don’t trust me.
- 71. Let’s Reflect
- 74. Guys, we need some new jargons. The public is starting to understand what we’re talking about.