The document provides instructions and norms for an online class. It discusses when class will start, how attendance will be taken, expectations for students to come prepared and participate, communicating through email, and the schedule for presentations. Classroom norms include complying with the system and communicating respectfully with the teacher.

1. Welcome everyone !
Please feel very comfortable.
We’ll start when we are ready.

2. 1. What are your strengths in communication?
2. What are your weaknesses?
3. Write about one thing you’ll do in the
coming weeks to improve your
communication.

3. Introduce Your Friend
(Also share what your friend had to say about
one of the earlier questions)

4. Mullah Nasruddin

5. Classroom Norms
You have signed up for a 6.30 class
At 6.35, I take the attendance
You may still join the class

6. The ONE conversation that
I won’t have ever:
"सर, एक िमनेटले िढलो भाको त हो नी,
ATTENDANCE गरी िदनुस् न”

7. Classroom Norms
You’ll come prepared for the class
You come with an attitude to share
and learn
Your inputs will make the class come
alive

8. Classroom Norms
You will do your presentations as
scheduled
You will comply with the system
We will always communicate through
email (umes.shrestha@gmail.com)

9. Identity
Biology/Gender
Caste
Beliefs/Religion
Experiences
Attitudes/Values
Educations/Skills
Accomplishments
Profession
Environment
Social Status
Motivation
Emotional State
Agendas
Biases
Who are you?

10. MY TEACHING
ASSUMPTIONS

11. LEARNING HAPPENS
ONLY
WHEN BOTH LEARNERS &
TEACHERS TAKE RESPONSIBILITY
OF LEARNING

12. Desirable Difficulty

13. Learning by doing

15. Write to remember
Remember to write

16. Knowledge is co-created

17. What do
you
expect to
learn
from this
course?
What do you
expect from
your
classmates?
What do
you expect
from me?
bit.ly/2EITSOO
#1 #2 #3

18. COMMUNICATION

19. The most important thing in
communication is to
HEAR WHAT
ISN’T BEING SAID

20. COMMUNICATION IS ALWAYS A MEANS TO A GOAL
Communication is never an end goal.

21. Presentation Schedule

22. Communicationispure
commonsensemostof thetime.
We are born to communicate, होइन र ?
Communication प न पढ्नु पछ र ?

26. Words have personal
and multiple meanings,
and they change with context.

27. You seem to be
taking a bit more
time to complete
this, let me help you.
She is
questioning my
ability.

34. #lastclasschallenge

37. मानव िभत्र भावनाहरु धेरै छन तर किहलेकािह शब्द पयार्प्त हुदैन।
यदी सबै कु राहरु शब्दबाट नै ब्यक्त गनर् सिकने भएको भए
आसुँ र हाँसो चिहदैन िथयो होला।
(Manish Jha)

38. Earlier: One who lacks words uses hands.
Now: One who lacks words uses more words.
- Hem Raj Kafle

42. यो कसरी गनेर्?
िबस्तारै समातेर ट्याक्क गनेर्

45. If women ruled the
world, there would
be no war.
Just a bunch of
countries not
talking to each
other.

51. Relationships these days are harder because
conversations become texting, arguments become
phone calls, and feelings become status updates.

55. Communication is
DECEIVINGLY COMPLEX

56. The problem is that while we think our first
impressions of people are grounded solely in logic,
they’re not. In reality, they’re a jumbled mix of
conscious and unconscious truth, fiction, and
prejudice. Thus, from the very start, we’re dealing
with a fictitious creation - not a real person. Yet
that first impression will color our feelings about
another person for months or years to come. It’ll
also affect how we listen to that person, because
we’ll distort everything the person says to fit our
preconceived notions.
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone. Mark Goulston

57. SENDER
Identity/Beliefs
Attitudes/Values
Capabilities
Behaviors
Environment
RECEIVER
Identity/Beliefs
Attitudes/Values
Capabilities
Behaviors
Environment
Channel
External
Environment
External
Environment
Message
Feedback

60. INTENT IMPACT

61. INTENT
What we hope
they will think,
feel and do
What they will
actually think, feel
and do
IMPACT

62. We tend to judge ourselves by the
intent of our communication,
but
others judge us by the impact of
our communication

63. The essence of the message should remain
the same while the message is transferred
from the sender to the receiver
Successful Communication

64. Intent - Impact Gap
Reality
(It happens even to the best people with best intentions)

65. What Mom said:
Where’ve you been? We’re pretty
worried about you.
What Daughter heard:
My parents don’t trust me.

68. Metaphor: Dirty Windshield

69. Communication Barriers
Noise /
Distractions
Competing
Messages
Channel
Breakdowns

70. Age
Gender
Race
Attitude &
Values
Belief &
Culture
Communication Barriers

71. Let’s Reflect

74. Guys, we need some
new jargons.
The public is starting
to understand what
we’re talking about.