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Backcasting “ or how I learned to stop predicting and help my clients “ IA Summit 2007 Las Vegas Matthew Milan Critical Mass   Sam Ladner York University
[object Object],[object Object],[object Object],[object Object],Session Overview
Turbulent Environments “ Take me to the river… “
Turbulent Environments
Strategy is Turbulent How do you navigate a turbulent environment?
Every River Needs a Guide You are your client’s guide
Backcasting is a Navigational Tool It helps you to create plans for changing environments
There’s more then one path But you don’t always know the right path beforehand
Scouting Ahead Not “ how DO we get here ”, but “ how DID we get here ”
Backcasting Background “ A recipe for people who hate to predict “
[object Object],[object Object],[object Object],[object Object],Casting Back
[object Object],[object Object],[object Object],[object Object],Problems with Big Backcasting
Why do backcasting? Good strategy lets you see the entire landscape
[object Object],[object Object],[object Object],[object Object],Better Backcasting? ►   Participatory Modeling ►   Sorting & Grouping ►   3 to 6 hours ►   Facilitation Framework
Backcasting as Information Architecture “ The Strategic Design of Shared Information Environments “
[object Object],[object Object],[object Object],Where’s the IA?
The Elements of Backcasting ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Backcasting Map  ,[object Object],[object Object],t now t future
The Backcasting Map  ,[object Object]
The Backcasting Map  ,[object Object],Hot Rod Minivan Little Deuce Coupe
The Backcasting Map  ,[object Object],Hot Rod Minivan Little Deuce Coupe
The Backcasting Map  ,[object Object],Hot Rod Minivan Little Deuce Coupe
A Discovery Process in Your Pocket “ Stop Predicting and Start Helping “
What do you need? ,[object Object],[object Object],[object Object]
What makes a good guide? ,[object Object],[object Object],[object Object],[object Object]
Case Study: OmniBank ,[object Object],[object Object],[object Object],[object Object],[object Object]
Mapping OmniBank Strategy Focus on the map, not political agendas
Capture Everything … including insights about your clients
Elicit Problems and Solutions Ask hard questions and you’ll get solutions
Deep Dive on Indicators Robust indicators of success mean robust success
Identify Immediate Actions 30, 60 and 90-day action plans move projects forward
Take Me To The River

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