Project management training presentation

1. Human Resource Management
Martin Sillaots
2019
# 6

2. Objective of HR Planning
Effective involvement of project personnel and
all stakeholders
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3. Project HR
• Investors and sponsors
• Customers and clients
• Subcontractors and vendors
• Team members
• Project managers
• Project management office members
• …
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4. Project vs. Operational HR management
Similar methods
Time is limited
Team size is changing
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5. HR Management Aspects
• General management
• Management of individuals
• Team management
• Personnel management
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6. Project HR Management
• HR estimation
• Acquire project team
• Assignments planning
• Develop project team
• Manage project team
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7. Project Phases and Processes
Initiation
Planning
Execution Control
Closing
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8. HR in the Project Plan
Scope
definition
Quality
planning
Activity
definition
Activity
sequencing
Duration
estimation
Schedule
development
Organization
planning
Resource
planning
Communica-
tion planning
Procurement
planning
Plan
contracting
Select
sellers
Seller
responses
Risk
management
Risk
identification
Qualitative
analysis
Quantitative
analysis
Response
planning
Budgeting
Project
plan
Initiation
Execution
WBS
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9. Inputs:
- Enterprise factors
- Resource
requirements
- Resource availability
- Resource
descriptions
Methods:
- RAM
- Assignment planning
- PM software
- Networking
- Negotiations
- Org Theory
Outputs
- Org chart
- Staffing plan
- Updated Schedule
- Resource calendars
- Job descriptions
- Training needs
HR Planning
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10. Inputs
HR Planning
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11. Enterprise Environmental Factors
• Relationships between departments
• Technological specialties
• Relationships between staff members
• Organization structure
• Project manager’s preferences
• Team members’ expectations
• Unions
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12. Resource Descriptions
• Previous experience
• Personal interest
• Characteristics
• Knowledge
• Skills
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13. Methods
HR Planning
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14. Role and Responsibility Assignments Matrix (RAM)
WP: Res: Analyst Artist Developer Tester
Needs R
Functions R S
Plan R S S S
Design S R S S
Dev S R
Test S S S R
Legend:
R – responsible
S – support
Alternative:
R – responsible
A – accountable
C – consult
I – Inform

15. Exercise
Project RAM
(Based on WBS and generic resources)
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16. Assignment Planning
• Team building
• Creating a list of resources
• Defining assignments (task-resource relationships)
• Work calendar adjustments
• Work load levelling
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17. CEO
Project Manager Accountant
Analyst Designer Programmer
Sub-contractor
Project Assistant
Team (Org) Structure Example
Project
Team
Main Company
Client
Media
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18. Resource List Example
Resource Name Type Max.Units Std.Rate
Business analyst Work 100% 40,00 €/h
Communication manager Work 100% 30,00 €/h
Engineer Work 100% 35,00 €/h
Financial manager Work 100% 25,00 €/h
Lawyer Work 100% 30,00 €/h
Procurement manager Work 100% 20,00 €/h
Project assistant Work 100% 25,00 €/h
Project manager Work 100% 40,00 €/h
Risk manager Work 100% 25,00 €/h
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19. Assignments Example
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20. Workload Example
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21. Levelling Example (Before)
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22. Levelling Example (After)
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23. Outputs
HR Planning
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24. Staffing Plan
• When staff is needed?
• When team will be closed?
• How to level workload?
• How to reduce idle period?
• How to reduce staff cost?
• How to reduce uncertainty?
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25. Task Dur W Start End Work H PM DES ART WRT SND PRO RES TEA
Project 12 19.09.16 13.12.16 1020 70 70 150 170 110 170 170 110
1 Needs Analysis 2 19.09.16 02.10.16 80 10 10 10 10 10 10 10 10 1
1.1 Needs Analysis 2 19.09.16 02.10.16 80 10 10 10 10 10 10 10 10 1.1
2 Content Development 9 26.09.16 27.11.16 340 30 30 50 70 70 30 30 30 2
2.1 Gameplay and story 2 26.09.16 09.10.16 80 10 10 10 10 10 10 10 10 2.2
2.2 Character descriptions 2 03.10.16 16.10.16 80 10 10 10 10 10 10 10 10 2.2
2.3 Scene descriptions 2 10.10.16 23.10.16 80 10 10 10 10 10 10 10 10 2.3
2.4 Photos of relevant locations 2 17.10.16 30.10.16 20 20 2.4 A
2.5 Dialogues 4 10.10.16 06.11.16 40 40 2.5 W
2.6 Audio Files 4 31.10.16 27.11.16 40 40 2.6 S
3 Software Design 2 03.10.16 16.10.16 80 10 10 10 10 10 10 10 10 3
3.1 Software Specification 2 03.10.16 16.10.16 80 10 10 10 10 10 10 10 10 3.1
4 Software Development 8 10.10.16 04.12.16 240 10 10 50 50 10 90 10 10 4
4.1 Paper prototyping 2 10.10.16 23.10.16 80 10 10 10 10 10 10 10 10 4.1
4.2 Alpha Software 2 17.10.16 30.10.16 20 20 4.2 P
4.3 Storyboards 4 31.10.16 27.11.16 40 40 4.3 W
4.4 Images & Illustrations 4 31.10.16 27.11.16 40 40 4.4 A
4.5 Software & Platform Beta Version 4 31.10.16 27.11.16 40 40 4.5 P
4.6 Software & Platform Release Version 2 21.11.16 04.12.16 20 20 4.6 P
5 Study/analysis 9 10.10.16 11.12.16 100 0 0 0 0 0 0 100 0 5
5.1 Data Collection and Analysis Plan 2 10.10.16 23.10.16 20 20 5.1 R
5.2 Data Collection Instruments 4 17.10.16 13.11.16 40 40 5.2 R
5.3 Data Collection 2 21.11.16 04.12.16 20 20 5.3 R
5.4 Analysis Report 1 05.12.16 11.12.16 20 20 5.4 R
6 Teacher Materials 3 21.11.16 11.12.16 40 0 0 0 0 0 0 0 40 6
6.1 Teacher training materials 2 21.11.16 04.12.16 20 20 6.1 T
6.2 Instructional Video 2 28.11.16 11.12.16 20 20 6.2 T
7 Public Relations 9 10.10.16 11.12.16 140 10 10 30 30 10 30 10 10 7
7.1 Website Development & Programming 2 10.10.16 23.10.16 20 20 7.1 P
7.2 Website & Flyer Content Production 2 28.11.16 11.12.16 20 20 7.2 W
7.3 Illustration, Graphic Design, Layout 2 28.11.16 11.12.16 20 20 7.3 G
7.4 Web2.0 Dissemination Strategy 2 24.10.16 06.11.16 80 10 10 10 10 10 10 10 10 7.4
End 0 13.12.16 13.12.16 0
Sept Oct Nov D
Updated Schedule Example

26. Additional HR Planning Aspects
• Time Planning vs. Resource Planning
• Generic or specific resources
• Resource numbers
• Resource planning limitations
• Alternatives
• Working time
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27. Time vs. Resource plan
In the Time Plan
• The start of an task depends in the
end of other tasks
• All tasks start ASAP
• Start of an task don’t depend on
resource availability
In the Resource Plan
• After defining the assignments
some tasks will be delayed
because specific resource is not
available
• Task dependencies and resource
dependencies are separated
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28. Team Development and
Management
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29. Project Phases and Processes
Initiation
Planning
Execution Control
Closing
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30. Team Development and Management
Information
distribution
Project
execution
Procurement
management
Reporting
Team
development
Schedule
control
Scope
verification
Cost
control
Quality
control
Risk
monitoring
Change
management
Planning
Closing
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31. Inputs:
- Staff assignments
- Staffing plan
- Resource
availability
- Roles and
responsibilities
- Org chart
- Performance
information
Methods:
- Management skills
- Training
- Team building
- Ground rules
- Co-location
- Recognitions and
reward
- Observations and
conversations
- Conflict
management
Outputs
- Team performance
assessment
- Issue log
- Change requests
- Corrective actions
- Preventive actions
- Plan updates
- Lessons learned
Team Development and
Management
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32. Staffing Plan
Describes when and how human resources
are exploited
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33. Staffing Plan
• Staff acquisition
• Timetable
• Release criteria
• Training needs
• Recognitions and rewards
• Compliance
• Safety
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34. General Management Skills
• Leadership ability
• Communication skills
• Negotiation skills
• Flexibility and adaptability
• Energy level
• Ability to Synthesize
• Work ethic
• Honesty and integrity
• Initiative
• Business judgment
• Self confidence
• Technical skills
• Decisiveness
• Problem solving ability
careers-in-business.com/gmskill.htm

35. Team Building Activities
Improve interpersonal relationships
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36. Team Building Activity Examples
• Ice breaking social games – e.g. Name ball
• Problem solving games – e.g. Tower building
• Mapping team members’ skills
• Creating the WBS
• WP0 activities
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37. Conflict Prevention Examples
• Set ground rules
• Set Group norms
• Solid PM practices
• Clear communication schedule
• Clear roles
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38. Conflict Solving Examples
• Discussion
• Written communication
• Mediation
• Compromise
• Voting
smallbusiness.chron.com/five-types-conflict-resolution-strategies-19251.html

39. HR Management
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40. The End of Resources
martinsillaots@gmail.com