Skilled Admin with Customer Service and Accounting Experience
1. Chiaeh An
16970 Marygold Ave. Unit #17, Fontana, CA 92335
chiaehan@gmail.com,
(909) 491-4578 (cell), (909) 251-4660 (home)
Summary of Qualifications and Skills
• Strong customer service and communication skills in any workplace setting
• Reliable/accountable and enthusiastic team player
• Proficient in MS Word, Excel, Outlook, PowerPoint, and QuickBooks
• Proficient in Type 45 wpm and 10 Key
• Conversant and understands basic Spanish and Korean
Education:
California Baptist University Riverside, CA
Sociology B.A 12/2014
Kaplan College Riverside, CA
Medical Assistant Diploma & Certificate 03/2010-12/2010
WORK EXPERIENCE:
The Frozen Bean (Corporate Office) Rancho Cucamonga, CA
Shipping and Receiving Admin Clerk 07/20/2015-09/23/2015
• Utilized Quick Design Lite software in creating nutrition labels for soft serves, lattes, and
yogilaltos
• Utilized Zebra Label software in creating nutrition labels for bags and case labels
• Input data in QuickBooks for sales orders and searched for Customer order history
• Prepared customer orders to be shipped through different freight companies
• Prepared sample and regular orders to be shipped to customers/vendors
• Verified cases and bag items with the correct labels
• Scheduled LTL shipment orders
Citiwear (Retail Store) Fontana, CA
Store Associate 11/2014-7/17/2015
• Assisted customers in providing their needs whether it was in the fitting room or providing
assistance for proper shoe fitting.
• Handled cash register before opening the store and for closing.
• Mopped, swept, and cleaned the store before closing the store.
• Organized and put back clothes
CJ Korea Express Rancho Cucamonga, CA
Accounting Assistant 07/2014-10/2014
• Utilized SAP accounting software program and Maxvault in managing finance and profit
analysis
• Scanned PODs and BOLs into Maxvault.
2. • Created and reviewed invoices from Tire companies (Old Dominion, Max Finklstein)
• Reviewed fuel rates and shipment numbers.
• Copied and scanned invoices
Shiekh Shoes (Headquarters) Ontario, CA
Administrative Assistant (Corporate Counsel) 2/2013-6/13/2014
• Made copies and sent out letters to tenants notifying that their rental payments were in
effect to increasing and that their Certificate of Insurance was going to expire or no record
on file
• Bates Numbered on documents
• Scanned documents
• Filed documents for various lawsuit cases
• Contacted stores in confirmation if they received the sent out shipments
Quality Assurance (Warehouse)
• Responsible for making sure correct shoes are shipped to the customers.
• Responsible in sending out various reports on a daily basis to supervisors and managers
• Responsible for giving customers a refund when shoes are not available
• Responsible in filing ordered paperwork and cancelling orders