1. 2015 Gum Branch Rd, apt 1205,
Jacksonville, North Carolina, 28540
INDIA MILLS (910) 335-1512
indilove315@gmail.com
02/2016 - Present Assistant Manager Wal-mart, Richlands, NC
02/2014 - 02/2016 Entertainment Assistant Manager Wal-mart, Roseville Mi
08/2012 - 02/2014 Overnight Assistant Manager Wal-mart, Clio, Mi
03/2010 - 07/2012 Hardliners Assistant Manager Wal-mart, Clio, Mi
01/2008 - 03/2010 Customer Service Manager Wal-mart, Rochester Hills, Mi
Employment History
• Oversee daily operations and nightly stocking of freight
• Scheduling according to business needs
• Monitoring inventory control reducing company shrink
• Deterring shoplifters with aggressive hospitality
• Supervise over 50 associates directly and 300 indirectly
• • Motivate staff to achieve sales and profit goals
• Train associates in customer service skills
• Address customer complaints and concerns
• Daily auditing of cash deposits at store and gas station
• Oversee operations in electronics, wireless and photo departments
• Evaluate performance and develop talent
• Delegate and follow up
• Train associates to upswell with attachments, warranties and credit applications
• Scheduling according to business needs
• Motivate staff to achieve performance goals
• Secure merchandise with security devices to deter theft
• Weekly theft management audits
• Oversee nightly stocking of freight
• Generating tasks per allotted stocking hours
• Zoning and cleaning general merchandise and grocery departments
• Achieving a clean back room, ensuring all overstock binned nightly
• Monitoring inventory controls, reducing company shrink
• Scheduling according to business needs
• Executing seasonal conversions, i.e. Christmas, Halloween, Valentine's
• Managing sporting goods, stationary, toys, and crafts departments
• Overseeing lawn and garden operations monitoring markdowns
• Scheduling according to business needs
• Selling firearms and executing background checks through NCS
• Ordering merchandise to ensure instock of departments
•
• Overseeing front-end operations
• Training cashiers on register
• Training customer service desk associates on return procedures and money service transactions
• Ensuring speedy and friendly checkout experience
Education History
